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    Business

    The Science of Scaling

    Each week, host Mark Roberge (Sr. Lecturer at Harvard Business School, Co-Founder at Stage 2 Capital, Founding CRO at HubSpot) talks with the most successful sales leaders in tech to find out the science behind scaling a company’s revenue and sales.

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    Latest Episodes:
    Moving From Big Company to Startup Sales Roles w/ Jeff Perry (CRO, Carta) Jun 06, 2024
    Show notes

    We're in the Q2 board meeting, and we have a huge decision ahead: Who is our next sales leader? We're sifting through the candidates and one person says, ah, they're two big company. What does that mean to big company?


    Jeff Perry (CRO, Carta) knew he had to check his ego at the door if he was going to find success coming from a sales org like Oracle to lead a then 50 person team at Carta.


    Here's what it takes:

    1. Sales ops as a trusted internal partner for sales leaders
    2. Segmentation for optimal org design
    3. A mix of inbound and prospecting
    4. Enabling expert frontline salespeople & checking your own ego


    Stay ahead of the sales trends and exceed your 2024 sales targets with this: https://clickhubspot.com/qin


    The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown


    The Power of Community Led Growth to Drive Demand w/ Paul St. John (Ex-GitHub) May 30, 2024
    Show notes

    Probably the most common and important early stage go-to-market question I get from founders and first sales leaders is this: What are creative new ways to create demand for my sales team?

    It's a forever question, and it's so hard. Usually it's about understanding what's coming next. Best practices that haven't been exploited yet.

    I have a hypothesis — it's community-led growth, CLG.

    My friend Paul St. John, the first sales leader at GitHub, arguably the pioneer on CLG, joins me to demystify how he built a revenue machine and all the unique attributes of doing that on top of a very successful CLG company.


    Free Resource:

    • [Free Report] Learn from 1,000+ startup founders on how AI is scaling their sales strategy https://clickhubspot.com/ias


    The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown


    It’s Time to Ditch Your Commission Plan w/ Nick Dellis (VP of Revenue, Mercury) May 23, 2024
    Show notes

    I'm rewriting some of my Science of Scaling framework after this conversation. It knocked me off my chair, if we're being honest here.

    It's about the commission plan.

    When I asked Nick Dellis (VP of Revenue, Mercury) about his team's commission plan, he said, "We don't have one."

    And Nick makes a strong case for why it might be high time for your company to ditch its commission plan too.


    Resource:

    [Free Download] Learn how sales teams are using AI and automation with our 2024 Report https://clickhubspot.com/sai


    The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown


    How to Perfect Land and Expand w/ Kyle Duffy (VC, Gradient Ventures) May 16, 2024
    Show notes

    Today we're doing something a little different. We've heard from sales leaders, but what about the other side of the scaling equation: Venture Capital.

    Kyle Duffy joins us from Gradient Ventures, part of Google parent Alphabet, specializing in early stage investing in AI and machine learning. Exciting stuff, to say the least.

    Kyle unpacks early stages of go-to-market development — what are the biggest opportunities he sees, and what are the ones early stage founders fail to exploit?


    [Free Download] Discover how sales leaders leverage AI to optimize their GTM strategy to drive better results https://clickhubspot.com/gtm


    The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown


    How to Navigate Sales Cycles w/ Ang McManamon (VP of Sales, Crunchbase) May 09, 2024
    Show notes

    We've gone from arguably the biggest bull market in the history of tech in 2020-2021 to arguably tech's biggest down cycles in 2022-2023.

    It's not the first time, and it won't be the last.

    What does that mean for a sales leader? What does that mean for the pressures you're getting from your CEO, from the leadership team, from the board? How do you manage expectations, culture, product pivots, and value prop with your customer?

    Take a breath. Exhale. Ang McManamon (Vp of Sales, Crunchbase) gets candid about navigating tricky sales cycles — so you'll be best equipped for the inevitable next one.


    Use this to start closing more deals https://clickhubspot.com/atg


    The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown


    How to Diligence Marketing and Sales Leadership Roles w/ Sydney Sloan & Adam Aarons (CMO & CRO, Drata) Nov 01, 2023
    Show notes

    Sales leaders often diligence the CEO, but they quickly realize they should've done the same for the CMO. Same for the other way around. It's a topic not even Mark has yet to fully codify.


    Host Mark Roberge is joined by Sydney Sloan (CMO, Drata) and Adam Aarons (CRO, Drata) to discuss how the two navigated their way into a unicorn-worthy partnership. They'll talk about:


    • The importance of marketing and sales alignment
    • How to evaluate potential team members when joining a company
    • Back channelling for honest feedback
    • Why go-to-market alignment is so important for team dynamics


    The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.


    Community-Led Growth w/ Andrew Ettinger (CRO, Appen) Oct 25, 2023
    Show notes

    Community-led growth involves multiple communities, including core user communities, spheres of influence (like executives or department heads), and the intersection of these communities. And when you run it alongside a PLG motion, it can be truly powerful.


    Host Mark Roberge is joined by Andrew Ettinger (CRO, Appen) to discuss applying a community-led growth model at your org. In this episode learn more about:


    • The Three C's strategy
    • Empowering developers and technical leads
    • New roles in community-led growth
    • Starting as a services business before becoming a product business


    The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.


    How to Scale a Billion Dollar Sales Team w/ John McMahon (Board Member, Snowflake) Oct 18, 2023
    Show notes

    No matter what stage your company is in, you need to build a best in class sales team. And no one knows how to do that better than today's guest.


    Host Mark Roberge is joined by John McMahon (Board Member, Snowflake & MongoDB) to get super tactical on how to build a billion dollar rev org. They discuss:

    • Plan & scale revenue based on productivity models
    • Why zero attrition is a bad sign
    • How to plan your manager to rep ratio through absorption rates
    • The ratio to promote internal v. hire external
    • Understanding your differentiators for future Proof of Value
    • How to find champions that will beat your competitor's champion


    The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.


    The Untold Story of Scaling HubSpot's Sales Team w/ Brian Halligan (Co-Founder, HubSpot) Sep 06, 2023
    Show notes

    Today we have the architect behind the go-to-market strategy. We're going to laugh, we're going to cry. We're gonna talk about the most important go-to-market strategic moves that made HubSpot what it is today.


    Host Mark Roberge is joined by Brian Halligan, (Co-Founder, HubSpot) to discuss the roles of a founder and first sales person in taking a company from startup to scale up . In this episode learn more about:


    • Why, for a founder or first seller, it's not about acquiring customers -- it's about feedback.
    • Hiring athletes and sometimes inexperienced sales people
    • The value of implementing a partner channel
    • How to price your price (and how NOT to price your product) for sustainable defensibility


    The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.


    How to Move from Founder Selling to Scaling a Sales Team w/ Jonathan Anguelov (Co-Founder, Aircall) Aug 30, 2023
    Show notes

    When you found a startup, you’re the first salesperson. Surprise! But eventually, if things go right, you’ll grow the company to a point where you need to shift from founder selling to scaling a global sales team.


    Host Mark Roberge is joined by Jonathan Anguelov, (Co-Founder, Aircall) to discuss this evolving role of founders. In this episode learn more about:


    • The early sales responsibilities of founders
    • How to apply adaptive learning and experimentation in your outreach
    • Selling on value v. selling the product
    • The importance of reviewing sales calls together as a company


    The Science of Scaling is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network in collaboration with HubSpot For Startups // Produced by Matthew Brown.


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