The Public Sector Show by TechTables

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Ep.81 Workforce of the Future: Growing Your Public Sector Alumni Mar 01, 2022

Show notes

We cover Kevin's unique perspectives on the benefits of private sector experience in the public sector, utilizing internship opportunities to create a culture of alumni who want to return and serve, Montana's Digital Challenge, and the low code, no code strategy.

Connect with Kevin Gilbertson: https://www.linkedin.com/in/kgilbertson/

Timestamps

0:00 Intro

00:50 Kevin shares his background in the private sector and how having a non-exclusively public sector background can benefit persons in CIO roles

09:37 Kevin discusses how onboarding people into the Public Sector through internship and apprenticeship opportunities can be a win-win

11:19 It's not just about pay: Kevin relates how the ability to impact citizens' lives for the better brings value beyond monetary compensation

13:34 Send them out and welcome them back- Kevin talks about the importance of creating an "alumni" mindset that encourages former employees to want to come back when they are ready to serve again

18:58 How incorporating learning-based goals alongside results-driven goals can produce better overall outcomes

19:59 What is the Montana Digital Challenge and the next steps being taken towards going 100% digital?

26:32 The low code, no code strategy and how it's being implemented in Montana

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Ep.71 Dynatrace: From On-Prem to Cloud with Steve Tack, SVP of Product Management at Dynatrace Dec 28, 2021

Show notes

Featuring Steve Tack, SVP of Product Management at Dynatrace. He is responsible for product vision and go-to-market strategy. We cover Steve's unique views around being a player-coach, empathy-led problem solving, a bias towards action, agility, and digitally transforming faster, smarter, and easier in the cloud. You'll gain insights into how Dynatrace is empowering companies to navigate the transition from on-prem to cloud environments and driving successful digital transformations.

Connect: LinkedIn, Twitter

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

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Mark your calendars for the 2024 Phoenix Live Podcast TourApril 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

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📚 Timestamps

00:34 - Steve provides an overview of Dynatrace and its role in helping companies successfully adapt and adopt new enterprise cloud technologies.
01:54 - Steve Tack draws parallels between coaching athletics and coaching the product team at Dynatrace, emphasizing the importance of engagement, competition, and bias toward action.
06:20 - Discussion on how Dynatrace is helping customers deploy faster and with more agility in a multi-cloud environment, focusing on the increasing complexity of cloud infrastructure services and the need for speed, reliability, and security.
09:01 - Three key lessons were shared on navigating the transition from on-prem to cloud, emphasizing the significance of people and processes, adopting cloud-native technology, and having a bias towards innovation.
18:07 - Testimonial highlighting the impact of Dynatrace in increasing conversions for a footwear retailer during the pandemic, showcasing the role of automation in driving innovation and freeing up development capacity.
22:34 - Steve Tack shares insights into where Dynatrace is heading in the next three to five years, focusing on leveraging automation and driving businesses forward with precise answers and automated actions.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

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Twitter https://twitter.com/thejoetoste
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Website ⁠https://www.techtables.com/

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Interview with Bratton Riley, CEO, Citibot [Austin City Limits Live Podcast Tour] Dec 07, 2021

Show notes

Featuring Bratton Riley, CEO of Citibot
Connect w/ Bratton: https://www.linkedin.com/in/bratton-riley/
Sponsor: Nagarro Public Sector
Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en
Summary
Bratton Riley, CEO of Citibot, discusses using #artificialintelligence and #machinelearning
technology to provide customer service and data management solutions for cities, governments, and corporate clients. In this episode, Riley talks about his journey from mayor's kid to working with mayors, how to join the innovation equation with technology government leaders, and how TensorIoT and Amazon Lex power Citibot's tech stack. He also provides 2-3 tips around citizen engagement.
Timestamps:
0:00 Intro
1:19 What is Citibot?
3:08 The importance of building relationships of trust between residents and government
5:22 Customer Example: The City of New Orleans
8:09 Automating conversations between cities and citizens
11:55 Tips for helping governments get ahead of issues
14:22 Outro
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Listen on:
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https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on
https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free.
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Interview with Ted Ross, CIO, City of Los Angeles Jun 21, 2021

Show notes

Featuring Ted Ross, CIO, City of Los Angeles
Connect with Ted:
https://www.linkedin.com/in/ted-ross-643a616a/
https://twitter.com/tedrossla
Sponsor: Nagarro Public Sector
Nagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across platforms. Check out https://www.nagarro.com/en.
Summary
The 2028 Olympics will require cities to become smarter and more digital, introducing new ways of thinking and planning that emphasize digital ethics and a digital mindset. This shift will require cities to carefully consider the implementation of technology and its impact on the residents.
Ensuring privacy is paramount in this process, as it is essential to maintain the trust of citizens and create a safe and secure environment for them. Technology can be used for good, but cities must give careful consideration to the effects of its use on the lives of those living in the city. The Olympic Games should be an opportunity for cities to look to the future and find innovative ways to integrate technology in a meaningful and ethical way.
Timestamps
0:00 - Intro
1:16 - Defining & communicating digital ethics
6:01 - How should CIOs see the intersection of smart cities and digital ethics
10:47- Risk assessment analysis
14:59 - Digital workforce in LA
19:39 - Competing in the job market against the private sector
26:47 - Building an IoT data sharing platform
31:20 - Prioritizing innovation vs. traditional IT projects
35:07 - Pros and cons of ERP systems
38:53 - Increasing utilization rates of parked cars
41:50 - Outro
Sign up for Behind the Mic by TechTables:
⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.
⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
➔ Subscribe here: https://www.techtables.com/
Freebie: Sign up for the 5-Day Mini Series "Behind the Mic: Insights From My First 100 CIO & Tech Leader Interviews." Over the next five days, I’ll reach out to drop insights and lessons from podcasts you might have missed across the public sector.
➔ Sign up here:
Follow TechTables:
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🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/
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🐣 Twitter ➔ https://twitter.com/thejoetoste
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes on https://www.techtables.com/
And if you're a CIO or technology leader interested in coming on TechTables, shoot Joe Toste an email at joe@techtables.com.
Whenever you're ready, here are 5 ways I can help you:
→ Newsletter - subscribe for free.
→ Podcast Sponsorship - Pre-roll sold out for 2023. Mid-roll and post-roll available. Email joe@techtables.com
→ Live Events - stay in touch about locations and dates in 2023!
→ Book me to speak - click here!
→ TechTables+ Insider Membership (Monthly or Annual). For group subscriptions email joe@techtables.com.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Ep.25 Challenging the Status Quo: How to Become a Business First Technologist Dec 07, 2020

Show notes

In this episode of The Public Sector Show by TechTables, Joe Toste speaks with Sanjay Gupta, CIO of the Small Business Administration (SBA), about the importance of having an agile mindset in developing proactive solutions. Gupta highlights the need to understand both the business and technology landscapes to be able to identify and apply solutions that address business needs. He also emphasizes the importance of delivering tangible value to gain credibility, challenging the status quo, and taking a business approach first with technology as an enabler.

Highlights

* Sanjay discusses the attributes of implementing solutions at the SBA, such as shared services, reducing IDs, and enterprise SSO initiatives.

* Sanjay emphasizes the importance of having an agile mindset in developing proactive solutions.

* The cloud initiative allowed the SBA to respond expeditiously to the huge volume of transactions during the Covid-19 pandemic.

* Sanjay discusses the importance of understanding the business landscape and recognizing the business drivers.

* Sanjay talks about the Trusted Internet Connections modernization and the Continuous Diagnostics and Mitigation Program, which both required discussion, partnership, and collaboration with other constituents and stakeholders to influence and drive change.

* Sanjay highlights the need to deliver tangible value to gain credibility, challenge the status quo, and take a business approach first, with technology as an enabler.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Ep.24 Inspire and Empower: How You Can Lead your IT Teams with Vision and Passion with Doug Lange, Chief Strategy Officer at the State of Arizona Dec 02, 2020

Show notes

Featuring Doug Lange, Chief Strategy Officer for the State of Arizona

Connect w/ Doug: https://www.linkedin.com/in/dmlange/

Show Notes:

In today's episode of The Public Sector Show by TechTables, we're joined by Doug Lange, former Chief Strategy Officer at the State of Arizona, to dive into the transformative powers of leadership in IT. We'll explore how Doug led a team managing a vast portfolio of tech projects, achieving remarkable cost avoidance, and championing a customer-centric approach in the public sector. Tune in to learn from Doug's journey of inspiring and empowering IT teams with vision and passion, and gather insights on scaling operations and nurturing a high-engagement organizational culture.

Timestamps

0:00 - Introduction
05:25 - The value of time in career and personal achievement
07:02 - The making of a tech-focused podcast and the quest for efficiency
14:03 - Celebrating public sector to national role career transformations
17:18 - Doug's distinctive approach to interviewing and team-building
19:30 - Embracing a culture of sharing career journeys and learning through failure
21:12 - Joe Toste on motivational speaking and measuring employee engagement in the public sector
23:09 - Bridging customer experiences between the public and private sectors
25:38 - Transitioning public sector IT from utility to customer-centric services
29:24 - Doug shares insights on empowering state agencies through cloud strategies and cybersecurity
31:52 - Google Workspace adoption's impact on Arizona's leap to remote work amidst the pandemic
34:59 - Investing in people as the cornerstone of technology transition and project oversight

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Website ⁠https://www.techtables.com/

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

How CIOs Drive Organizational Transformation- People First w/ Gary Brantley, fmr CIO City of Atlanta Jul 20, 2020

Show notes

Today on the Public Sector Show by TechTables, we talk about personal and organizational transformation, the importance of consistency, the 5-5-5 Principle, and more with Gary Brantley, fmr. CIO of the City of Atlanta.
Connect with Gary: https://www.linkedin.com/in/garybrantley/
Timestamps
00:00 Intro
02:31 People-First vs. Technology-First
06:12 Atlanta's Digital Transformation
13:31 Changing the Speed of Work
23:39 Organizational Transformation Strategies
27:47 Public vs. Private Sector IT
31:14 The 5-5-5 Principle
37:15 Advice for CIOs
45:09 Top Leadership Development Book Picks
46:59 Outro
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today https://www.techtables.com/signup
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL
📡 Subscribe to the TechTables Channel: @techtables
Check out new episodes at https://www.techtables.com/
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Ep.01 Why Innovation is the Key to Great Customer Experience with Rick Belliotti, Director of Innovation and Customer Experience Design at the San Diego County Regional Airport Authority Apr 01, 2020

Show notes

In this episode, Joe Toste sits down with Rick Belliotti, the Director of Innovation and Customer Experience at San Diego Airport. Together, they dive into the hottest topics in airport tech and how the San Diego airport is navigating them. If you're curious about the future of air travel, this episode is a must-listen!
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Ep.01 Why VR Leaders are Laser-Focused on the Enterprise and Industrial Manufacturing with Jake Rubin, Founder & CEO at HaptX Mar 20, 2020

Show notes

***Live from CES 2020 in Las Vegas!
A big thank you to our brand partners who keep this podcast free to the listener:
Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
Today on The Public Sector Show by TechTables, about the importance of haptic feedback in virtual reality (VR) and scaling up hardware startups. You'll learn how HaptX is revolutionizing human-machine interaction using VR as the ultimate immersion technology.
Connect with Jake: https://www.linkedin.com/in/jarubin/
Timestamps (ps: if you're listening on Apple Podcasts, head to Spotify & follow The Public Sector Show by TechTables to take advantage of the timestamps below and the direct Q&A chat with the TechTables Team!)
(00:00) Introduction
(01:01) The enterprise market
(03:23) Opportunities in industrial manufacturing
(04:00) VR training for building motor skills
(06:00) HaptX's vision for full-body immersive VR experiences
(07:13) Challenges of scaling up manufacturing for hardware startups
(08:28) Use cases for HaptX in the medical field
(10:04) Jake Rubin's fascination with VR technology
(12:02) - Challenges of scaling up the engineering and manufacturing teams
Whenever you're ready, here is one way I can help you:
→ Join the TechTables+ Community Today
Sign up here for TechTables+ https://www.techtables.com/signup
Check out new episodes at https://www.techtables.com/
Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox. ⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

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