The Product Experience: a Mind the Product podcast

Latest Episodes:

Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience Jun 24, 2020

Show notes

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. In this episode, sponsored by Amplitude, he draws on his experience at Deezer, [...] Read more »

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Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Breaking Into Product – Shaun Russell on The Product Experience Jun 17, 2020

Show notes

Berlin-based Product Coach Shaun Russell was always destined to work in Product. He co-founded Audiobubble while still in school and gave himself all the responsibilities of a Product Manager years before ever hearing of the title. In the years since he’s put a lot of thought into the development of his practice and has spoken [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Making Better Predictions – Margaret Heffernan on The Product Experience Jun 10, 2020

Show notes

If 2020 has taught us anything, it’s that predicting the future is hard and in this episode, sponsored by Amplitude, we turn to Margaret Heffernan to learn how to do it better. She’s a captivating speaker with more than 12 million views of her TED talks and a prolific writer who recently published Uncharted: How To [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience Jun 03, 2020

Show notes

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Elena Astilleros has been there, too – [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience May 27, 2020

Show notes

The story of the first ProductTank – held in the back room of a London pub, arranged by Martin Eriksson, attended by a handful of people – has been told many times. And so, to celebrate the 10th anniversary, we wanted to hear from someone else who was there, in the room, when it all [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Making Decisions That Scale – Julia Whitney on The Product Experience May 20, 2020

Show notes

In previous roles, Julia Whitney led teams at WGBH and the BBC, so she’s familiar with rooms full of people in meetings where decisions not only don’t get made, they’re sometimes actively avoided. Now an executive and leadership coach, she’s devoted a lot of time over the last few years to working with teams on [...] Read more »

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Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience May 13, 2020

Show notes

One of the tropes we’ve heard again and again is that product people don’t actually build anything. We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

90% of Everything is Crap – Adrian Howard on The Product Experience May 06, 2020

Show notes

At ProductCamp Southwest UK earlier this year, Adrian Howard ran a session that focused on something he termed ‘Sturgeon’s biases‘ – where he talked about how the experience of being in a community was not evenly distributed, about the fact that like-minded people tend to group together, and that 90% of everything is crap. We [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Building Communities That Work – Emily Webber on The Product Experience Apr 29, 2020

Show notes

It can be tough, even at the best of times, to remain engaged at work – to find a community of people to share with and learn from. Emily Webber’s seen this in action and has started (and nurtured) successful communities both at work and at home. She joined us to continue where her 2018 [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Remote Discovery – Teresa Torres on The Product Experience Apr 22, 2020

Show notes

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!