The Product Experience: a Mind the Product podcast

Latest Episodes:

Metrics of Success – Rik Higham on The Product Experience Mar 31, 2021

Show notes

We all know that we need to measure what matters; that if it’s not measured, then it’s not managed. We know that we need to have a North Star; that we need to run A/B tests; and that A/B tests are awful. We also know there’s a massive difference between what we read in the [...] Read more »

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Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience Mar 24, 2021

Show notes

How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. In this episode, sponsored by Hotjar, listen [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Estimating Complexity – Liz Keogh on The Product Experience Mar 17, 2021

Show notes

Estimation is a dark art — get it wrong, and your stakeholders will never forget (or forgive). We talked with agile consultant Liz Keogh about how to get this right, who estimates are for, her invaluable scale for estimating complexity, and how to pronounce the word Cynefin. In this episode, sponsored by Hotjar, listen to learn [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Managing Internal Tools – Emily Patterson on The Product Experience Mar 10, 2021

Show notes

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Getting Started with JTBD – Mike Belsito on The Product Experience Mar 03, 2021

Show notes

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience Feb 24, 2021

Show notes

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Building Accessible Products – Jonathan Hassell on The Product Experience Feb 17, 2021

Show notes

Accessibility is one of those things that we all know we should do, but are rarely confident that we’ve done it well. To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), when you can skip it, and how to convince stakeholders [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Public Service Product Management – Tom Loosemore on The Product Experience Feb 10, 2021

Show notes

Over the last decade in the public sector, there’s been a global explosion in citizen and resident-centered design and development, with movements in the UK, Estonia, Australia, Canada, USA, and many more strengthening their approaches. Where it’s been done well, it’s made a huge difference. At the same time, civil services are always facing budget [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Lifting the Feature Factory Boulder – Katie Saindon on The Product Experience Feb 03, 2021

Show notes

Startups, scale-ups, and unicorns get all the press – but there are an awful lot more product people working at large organisations. Katie Saindon, Senior Manager of Product Management at GE Healthcare, is one of them. Working on their digital products and platforms, she’s learned a lot about how to survive and thrive in a [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

Managing Your Startup Options – Karthik Suresh on The Product Experience Jan 27, 2021

Show notes

Everyone – or so we’re told – has the dream of joining or founding a hot startup and making their fortune, all while really proving their product chops. Though he’s now a Product Manager at Facebook, Karthik Suresh co-founded Altrest and grew Craft.io from an early stage. He joins us on the podcast to share [...] Read more »

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We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!