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    Business

    The Product Experience: a Mind the Product podcast

    The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

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    Copyright: © 2022 The Product Experience

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    Latest Episodes:
    Evidence-based product decisions - Itamar Gilad on The Product Experience Aug 03, 2022
    Show notes

    In part one of two of this podcast series, we spoke with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals.

    Featured Links: Follow Itamar on LinkedIn and Twitter | Itamar's website | 'Idea Prioritization with ICE and the Confidence Meter' piece | Sign up for Itamar's newsletter

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Inclusive Design - Saielle DaSilva on The Product Experience Jul 27, 2022
    Show notes

    We all know what product design is but what does inclusive design, and why does it need to be a priority for product managers? On this week's podcast, we were joined by Saielle DaSilver, Director of User Experience at Cazoo to talk all about designing products for people who might face limitations when using your product.
    Featured Links: Follow Saielle on LinkedIn and Twitter | Saielle's website Blossom | Kat Holmes' talk 'Design for 7 Billion. Design for One' | Kat Holmes' Inclusive Toolkit | Kat
    Holmes' book 'Mismatch' | 'What is Inclusive Design? Principles and Examples' by Justin Morales | Help Saielle with Gender Transition

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Launching new products inside big organisations - Hannah Gibson on The Product Experience Jul 20, 2022
    Show notes

    What's it like launching new products within a big organisation like Ocado? In this weeks' podcast Lily and Randy sat down with Hannah Gibson, Chief Product Officer at Ocado Technology to discuss her experiences in product management over the past 10 years at her organisation, and the key lessons learned from launching a new product inside a much bigger establishment.
    Featured Links: Follow Hannah on LinkedIn and Twitter | Work with Hannah! | Ocado

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Squad-led discovery - Jim Morris on The Product Experience Jul 13, 2022
    Show notes

    How can product managers get more work done by doing less? On this weeks’ podcast, we spoke with Jim Morris, Founder of The Product Discovery Team about the benefits of having a team-led approach to research, and how that can be an effective way to collaborate effectively and improve your product over time.
    Featured Links: Follow Jim on LinkedIn and Twitter | Product Discovery Group | Watch 'The Trident Principle' advert | 'Discovery Team models' feature at Mind The Product

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    The secret to success: building alliances - Ronke Majekodunmi on The Product Experience Jul 06, 2022
    Show notes

    What is the secret to succeeding in the product management craft? In this podcast episode, we were joined by Enterprising Senior Product Manager, Ronke Majekodunmi to discuss how building relationships are a key asset to developing your product career, and how to master the art of developing alliances.
    Featured Links: Follow Ronke on LinkedIn and Twitter | Ronke's website | Ronke's podcast Product Magic | Emily Webber's free eBook 'The Team Onion'

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Customer Centricity: Part 2 (of 2) - Daniel Harris on The Product Experience Jun 29, 2022
    Show notes

    In this weeks' podcast, we jump straight back into our chat with Daniel Harris about customer-centricity and developing that mindset in product management. Let's get straight back to the chat! Go check out part one of this conversation if you missed it.

    Featured Links: Follow Daniel on LinkedIn and Twitter | 'The State of Customer Centricty' model at CX Partners | 'Developing a Customer Centric Mindset' talk by Amon Kiplagat at Mind The Product ProductTank Birmingham

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Customer Centricity: Part 1 (of 2) - Daniel Harris on The Product Experience Jun 22, 2022
    Show notes

    Customer centricity is about bringing the human dimension to everything that you do with your product. To create that process, you need to create an environment where product managers can innovate and thrive. Daniel Harris, Experience Strategy Director at cxpartners joins us on the podcast to talk all about how to deliver that great customer experience to all who invest if your product.

    Featured Links: Follow Daniel on LinkedIn and Twitter | 'The State of Customer Centricty' model at CX Partners | 'Developing a Customer Centric Mindset' talk by Amon Kiplagat at Mind The Product ProductTank Birmingham

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Rerun: Using Retros to Create Continuous Improvement - Matt Walton on The Product Experience Jun 15, 2022
    Show notes

    Matt Walton was one of the founders of FutureLearn, where he scaled the product team and organisation from nothing to the significant player in online education that it is today. Along the way, he learned a lot about continuous improvement of both the product and the processes for building it – including the use of four different types of retrospectives. He joins us on the podcast to level up our retro game.
    Featured Links: Follow Matt on LinkedIn and Twitter | Matt's website | Matt's Mind The Product talk 'Be in a Band, not an Orchestra: how to grow an Agile Product Team' | Funretrospective's 'The Retrospective Prime Directive' | Management tools at 15Five and Trello

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    The key to a great hypothesis - Mark Tsirekas on The Product Experience Jun 08, 2022
    Show notes

    What does a good Hypothesis look like in product and what does it include? In this weeks' podcast episode, Lily and Randy say down with Mark Tsirekas, VP of Product at ZOE to discuss both the scientific and the non-scientific methods behind hypothesis and testing.
    Featured Links: Follow Mark on LinkedIn and Twitter | Zoe are hiring - work with Mark! | Mark's website MTsireud

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

    Innovating in Government - Rick Klau on The Product Experience Jun 01, 2022
    Show notes

    Experienced product manager and technology expert Rick Klau, currently California's Chief Technology Innovation Officer sat down with Lily and Randy on the podcast this week to discuss innovation in government throughout the Covid-19 pandemic. They also had time to share insights on OKRs and frameworks in product management.
    Featured Links: Follow Rick on LinkedIn and Twitter | California Design System | Work for California Department of Technology (CDT) | Digital Covid-19 Vaccine Record Portal | California Volunteers | U.S. Digital Response (USDR) | Code for America |'How Google sets goals: OKRs / Startup Lab Workshop' - watch

    We're refreshing The Product Experience and want your input. Take our two-minute survey and help shape where the show goes next!

    Our Hosts
    Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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