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    Technology

    The Ontic Connected Intelligence Podcast

    Welcome to the Ontic Connected Intelligence Podcast, the show for corporate security professionals who are elevating the practice and perception of security. Whether you’re a seasoned professional or new to the field, our podcast offers valuable insights and practical advice to help you navigate the complexities of modern corporate security. Hosted by Fred Burton and Manish Mehta, our episodes are packed with real-world examples and forward-thinking solutions to help you secure your organization effectively. Whether you’re looking to enhance your intelligence-gathering capabilities, build a robust security team, or stay updated on the latest industry trends, this podcast empowers you to make informed decisions and lead with confidence.

    Tune in and join us on our mission to keep people safe and make organizations stronger. Subscribe now and never miss an episode.

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    Copyright: © 2020

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    Latest Episodes:
    The Underestimated Value of Security in Selecting Corporate Real Estate Nov 29, 2023
    Show notes

    Choosing office facilities involves far more than evaluating rent and location. In the current landscape of seemingly escalating workplace violence, prioritizing workplace safety has never been more important. Security teams play a pivotal role in shaping the work environment, strategically implementing security measures that align with the layout and available resources in each office location.

    Amanda Mason is currently serving as the Vice President of Intelligence for Related Companies, the largest privately held real estate company in the US. She joins this episode to share why security plays such an influential role in real estate decisions. Mason’s role is to integrate information from various sources and bridge the gap between cyber threats, national security, local law enforcement, physical security, and business intelligence. She provides threat information and solutions to the various subsidiaries under Related Companies, which include Real Estate, Infrastructure, Manufacturing, Hospitality, and International Finance.

    Key topics of Mason’s discussion with host Fred Burton include:

    • Her transition from serving in the National Guard into the private sector, and the skills honed during her military tenure that have been instrumental in her success.
    • The importance of learning how to ‘sell security’ and its role in shaping national security decisions.
    • Security’s role in influencing decisions around office locations.
    • Advice for corporate security teams when partnering with real estate or corporate leaders in managing and selecting office space.

    Key takeaways:

    14:00: Fred: How do you see securities' role in influencing decisions around office locations?

    14:11: Amanda Mason: There definitely is a very strong role for security operations regarding the selection of locations and office bases. Threats of Workplace violence weigh on people's minds because nowadays companies are really being held responsible for the safety and security of their employees. Security really has a huge role in what the facility looks like and what are the security measures. Companies want to help minimize their risk and their exposure because the costs are very high for these types of criminal incidents to occur at or near their property.

    15:34: Fred: Amanda what advice do you have for corporate security teams when partnering with real estate or corporate leaders in managing and selecting office space?

    15:52 Amanda Mason: The first thing is — is there a security team there on hand, or do you need to bring in more resources? What are their resources and their procedures? Do you have an op center? How do you relay information back to the company as a tenant? How are you sharing information? What's the relation


    Maintaining Business Continuity in Times of Crisis — Lessons from Israeli-Based MAX Security Nov 15, 2023
    Show notes

    Since October 7th, businesses in the Israel region and beyond have been forced to reframe how they think about their priorities based on the threat environment and the resources available. However, some are more prepared than others when it comes to planning and decision-making.

    Tzahi Shraga is the Chief Intelligence Officer of MAX Security Solutions and joins the podcast to share what sets companies apart from others when faced with unforeseen circumstances. Shraga is a former lieutenant colonel from the Israeli intelligence services where he spent 29 years in service gaining vast experience in the field of operational intelligence. His deep expertise in strategic, risk and counter-terrorism analysis and intelligence collection has helped turn MAX into one of the security industry’s most innovative intelligence operations.

    Key topics of Shraga’s discussion with host Chuck Randolph include:

    • How the Israel-Hamas War has impacted business operations, and what sectors in particular are at risk.
    • What intel experts need to drive decision-making and forecasting in this volatile environment.
    • What companies or business travelers should consider before traveling in the region.

    Key takeaways:

    12:36: Tzahi: Early preparation is essential way before the crisis starts. It's hard to believe, but even today and yesterday we have conversations and meetings with companies that didn't take any measures and only remembered when the reality hits them. I'm talking about having the right evacuation plans and awareness training for the employees. They need to know where is the next shelter and what to do when a Red Alert Siren is heard.

    29:08: Tzahi: You can read the newspaper and you'll have good facts, but as intel experts we need to bring assessments — our understanding of the environment and the situation and our prediction about what is to come. When we bring this we really help the decision making.


    Honoring Those Who Served — Spotlighting Veterans on the Ontic Protective Intelligence Podcast Nov 10, 2023
    Show notes

    As we take time to celebrate the Veterans who have served and currently serve our country, it’s important to remember the unwavering thread that unites all branches of service— the commitment to protect. This same commitment has helped fuel successful security careers and build skillsets in ways that extend beyond protection — from putting others first to being comfortable with discomfort to moving forward and finding a new approach.

    Chuck Randolph, Chief Security Officer at Ontic and former Infantry and Information Operations Officer in the US Army, shares a selection of clips that feature guests on our series who have served in the military and use those experiences to influence successful security careers in corporations, family offices, and other environments in the private sector.

    To hear more from the guests featured in this special round-up episode, check out their full recordings here:

    The Art of Turning Information into Intelligence (George Taylor, President - Exlog Global)

    Running Towards Fire — How to Mitigate Threats for Journalists in High-Risk Areas (Matt Bohatch, Director of Global Corporate Security and Site Operations for The Washington Post)

    What it Takes to Detect Insider Threats from Ford Motor Company’s Senior Analyst (Dave Holder, Senior Analyst, Insider Threat Program at Ford Motor Company)

    How Security Teams Enable Decision-Making in Times of Crisis (Major General Richard Lake, Former CSO of Booz Allen Hamilton and the Melinda and Richard Gates Foundation)

    Former Marine Infantry Officer Shares Why Strategic Assessments Precede Tactical Mitigation (Jack Stradley, Founder and CEO of Exlog Global)

    Thank you for listening to Ontic’s Protective Intelligence Podcast. Please subscribe to hear our future episodes. If you have any suggestions for guests, email us at podcast@ontic.co.


    What it Takes to Detect Insider Threats from Ford Motor Company’s Senior Analyst Nov 01, 2023
    Show notes

    Leading an insider threat program at a Fortune 100 company takes a certain skill set that can’t be molded into a single program or training certification. It takes a combination of capabilities and motivations to detect risk in some of the most challenging, unassuming places.

    Dave Holder is a senior analyst with Ford Motor Company where he helps lead their insider risk program. He is a decorated former counterintelligence officer with expertise in national security investigations and operations, as well as corporate workforce investigations. His national-level awards include the National Counterintelligence Executive’s Investigative Team Award in 2014 and the Department of Defense Counterintelligence Team Award in 2009.

    Key topics of Holder’s discussion with host Fred Burton include:

    • How his experience as a Security Officer in the National Security Investigations Program of the US Army shaped him into the leader he is today.
    • The most important skills needed to stand up an insider threat unit and the critical importance of understanding the importance of the human mind amid technological advancements (employees must feel empowered to report behaviors!)
    • How technology has impacted the insider threat space and resources Holder recommends for those interested in exploring a career in this area. Here are the ones mentioned within the episode:
      • Borderless Behavior Analytics - Second Edition: Who's Inside? What're They Doing?
      • Inside Jobs: Why Insider Risk Is the Biggest Cyber Threat You Can't Ignore
      • Office of the Director of National Intelligence’s National Insider Threat Taskforce

    Key takeaways:

    01:23: Dave Holder: There are a lot of things in the military that carry directly over. Most of us coming out of these types of environments struggle with that balance a little bit. And with leadership, generally speaking, I learned you can't leave from behind. You have to be good at what you do as a practitioner. Have to be good with your people you've got to empower everyone and let them lead and innovate.

    14:00: Dave Holder: When I think about the horizon I guess I could think about it in terms of where I think the enemy threat picture is going to use military terminology — defensively, I have to react to what the adversary is doing, but offensively, can I create a framework that puts all of the odds in my favor.

    On the program-building side of things, I think we need to put more focus into that and hopefully, some of the work MITRE is doing to build out an insider threat framework similar to MITRE attack for cyber defense will produce some of the applied research findings that will help us to get ahead of the curve.

    In the meantime, we have to continue to professionalize this field that we're calling Insider threat or insider risk along the main core competencies. I think without those we're not fluent enough with compliance professionals, privacy professionals, offices of general counsel, etc. We have to be able to converse with them in terms they ah that they understand and that they care about.


    What Today's Permacrisis Means for Corporate Security Teams Oct 25, 2023
    Show notes

    With multiple crises happening around the globe, it’s impossible for organizations to ignore the threat of geopolitics to their business. Security teams are forced to think beyond what’s happening now and consider what’s around the corner. Many understand the duty of care to keep employees safe; however not all realize that this extends to the geopolitical landscape. It is the duty of security leaders to help their organization make sense of what’s happening and be a calm voice in the midst of permacrisis.

    Ross Hill, Founder of Insight Forward, is that calm voice for many as he helps businesses understand risk. He applies his background leading intelligence analysis for prominent risk management organizations such as AT-RISK International and Pinkerton, and has acquired an in-depth knowledge of core processes, programme design and management, fulfilling senior management positions in global security and risk consultancies, and gaining exposure to renowned multinationals and driving their intelligence needs. He began his career as a Forensic DNA Analyst and as an Intelligence Analyst for the Metropolitan Police.

    Check out Insight Forward’s latest report: Top 10 Geopolitical Risks for Businesses in 2024 and the latest geopolitical news by subscribing to Pestle & Mortar.

    Key topics of Hill’s discussion with hosts Chuck Randolph and Fred Burton include:

    • Why global and national companies alike cannot escape the impact of geopolitics on their business, and why it’s critical to look beyond the threats you face today.
    • Why security leaders have a responsibility to help the people they protect make sense of the crises abroad and how misinformation (most notably with the Hamas War) has the ability to cause unwarranted concern and mistrust.
    • The top three things corporate security teams can do right now in light of multiple crises happening around the globe.

    What Happens When You Take On the Cases That Everyone Avoids Oct 18, 2023
    Show notes

    With a knack for problem solving and an unwavering willingness to tackle some of the most challenging and emotionally demanding assignments, success isn't always guaranteed. However, for Katie Hall, these qualities have defined her career as a trusted investigator and executive protection professional.

    Hall is a retired law enforcement officer with 21 years of experience first working patrol, then as a detective, followed by digital forensics. She specialized in investigations into child exploitation and served on the Internet Crimes Against Children Task Force. Hall also has private sector experience in executive protection and overseeing background investigations, intelligence investigations, and risk and crisis management.

    Key topics of Hall’s discussion with host Dr. Marisa Randazzo include:

    • How her aspirations of being a game warden evolved into her career today overseeing security for an executive office conducting background investigations, intelligence, investigations, and risk and crisis management.
    • Why she felt fulfilled by cases that were most difficult to assess and how she built her resume by saying ‘yes’ to the cases no one else wanted to take on.
    • Why law enforcement experience translates effectively into private sector investigative work and skills you need to adapt.

    Looking for What You Don’t Know — An Inside Look into Security Details for Presidential Candidates Oct 12, 2023
    Show notes

    With a presidential election around the corner, many wonder what level of Secret Service protection is provided to hopeful candidates, when it is an option to receive, and what resources are used. After serving as a senior supervisor on the Secret Service Presidential Protective Division during her 26 year career with the U.S. Secret Service, Cynthia Marble shares what she knows on the topic.

    Cynthia Marble is a nationally recognized leader in the fields of threat assessment and threat management, protective intelligence, investigations, national security, executive protection, and global security operations. She has extensive experience conducting as well as supervising threat assessment and protective intelligence investigations on high-profile public officials and public figures. Marble currently serves as Senior Director of Threat Management Operations for Ontic.

    Key topics of Marble’s discussion with host Fred Burton include:

    • Timing for assigning Secret Service protection to presidential candidates, and how long former presidents receive protection
    • Challenging aspects of her work and the unimaginable parts of securing even the smallest event to ensure every day is zero fail
    • The most critical thing to look for when conducting a threat assessment

    Key takeaways:

    03:14: Cindy Marble: In general the committees look at the the viability of the candidates. It is threat-driven as far as the extent of the protection and exactly what type of resources are involved — those candidates that are deemed viable within that year are going to get protection.

    07:35: Fred: Cindy, what worried you the most when it comes to just working a crowd or working an event?

    07:57: Cindy Marble: What always worries us is what we don't know. It's honestly looking for that one thing that is out of place - out of the ordinary. Just being vigilant - things don't worry me, but they do concern me and to me, there's a difference. The way to alleviate the concern is to be educated and open to new information. It helps inform how we work an event. So I was definitely worried about the things that I didn't know and I think being comfortable with understanding that you don't sometimes know what you don't know and just being open to all possibilities.

    19:21: Cindy Marble: We know that oftentimes there's not a direct threat to a person or to an entity to a place but it's the behavior. It's statements that are concerning and opening up our minds and saying ‘okay, I'm not looking for that direct threat - what I'm looking at is that concerning behavior’ that that is easy to understand if I know that that's what I'm looking for if that makes sense. You may walk out of an interview and say I'm not 100 % sure that this person is a threat, but what I can do is I can manage the situation and I can say okay I do know that there's something that needs to be done.


    The Meticulous Eye Demanded by High Profile Investigations Oct 05, 2023
    Show notes

    As a Special Agent, McKenzie was assigned to several high-profile investigations including the September 11th investigation, and the Amerithrax case. He also successfully investigated numerous Bank, Wire and Health Care fraud as well as Money Laundering cases which exposed critical flaws in banking systems.

    Key topics of McKenzie’s discussion with host Chuck Randolph include:

    • Why the desire to solve problems is at the heart of every skilled investigator
    • Skills he learned as a Special Agent in the FBI that carried over into the private sector
    • The role of relationships and building networks in his work and why it’s important to surround yourself with people who challenge you

    Key takeaways:

    05:50: Kurt McKenzie: I looked at investigations with the same obsessive compulsive behavior that I had when I was a scientist — I'm not being funny about that. It's when you work DNA analysis — the thing you understand is that you're dealing with crime at a molecular level.

    06:07: Kurt McKenzie: You cannot make mistakes because when the Dna results come back, somebody could go to jail or potentially be executed because these are all very serious crimes. So you learn a meticulous approach to your job that you will take with you forever.

    08:41: Kurt McKenzie: You don't want to surround yourself with yes men or like-minded people — you want to surround yourself with people who will tell you ‘hey you're screwing up’ or ‘hey, let's do this together hey you're on the right track’ or ‘hey, have you thought about this.’

    09:00: Chuck Randolph: Yeah I love that too because we can get caught up in our own echo chamber and before we know it.

    10:11: Chuck Randolph: Kurt you were in the bureau for over 24 years and you did everything — financial crimes, narcotics, trafficking, terrorism, organized crime. This meticulous obsession on critical thinking as a cornerstone to your to your job — did you have to pause and consider how am I going to approach this problem?

    10:59: Kurt McKenzie: The first thing is to learn what you don't know, and the second thing is to apply basic investigative techniques that the FBI teaches you. You don't want to break the law trying to stop somebody from breaking the law, so you have to educate yourself. Not only about the law but about the group that you're looking at and the people you're looking at. You need to learn everything about them, learn who their associates are, and learn how they move money.

    17:59: Kurt McKenzie: The two key takeaways that I developed over the years of building liaisons and building teams is that you have to take yourself down a peg at times. Because you may need somebody else more than they need you, so you need to be willing to compromise to an extent to get their cooperation.

    The second thing you have to be able to make friends, and I don't mean to be fake. I had at least one friend in almost every police department and every federal agency in South Florida that I could call on to assist and I prided myself on that.


    How Security Teams Enable Decision-Making in Times of Crisis Sep 27, 2023
    Show notes

    Key topics of Lake’s discussion with host Chuck Randolph include:

    • Lessons in risk management Lake has learned that translate between his government and private sector experience.
    • The importance of knowing your business and where security can add value to better support strategy and decision-making.
    • Decision-making in times of crisis and the importance of knowing who has the authority to make certain decisions before an event occurs.

    Key takeaways:

    06:57: Chuck Randolph: How did you translate or how would you recommend people translating the ability to say ‘hey, here's some tenets that we have from say being in the military into the private with corporate world.’

    07:45: Dick Lake: I would push back just a little on you Chuck when you said you kind of have it handed to you in the military. That's not always the case. What I had to do in the military is similar to what I had to do in the corporate world which is sell my product. Convince people that I had a product that was worth using and why it was in their interest and to their benefit to use that product.

    12:45: Dick Lake: Part of it is what's my value proposition to the organization and one of the key ways you establish your value is you have an in-depth understanding of the business of the business and look for it look to identify ways that you can contribute.

    21:50: Dick Lake: It’s critical to understand what the organization's crisis management, crisis response, and business continuity policies and procedures are. Most organizations will have somebody that has been identified that will have that role. The second thing is understanding who has the decision authority for certain things and who can make a decision to close an office.

    That's something you need to decide before there's a crisis because a crisis is business that is not normal. So as as a chief security officer, I may not have that authority to close the office but I might be able to make a recommendation to the chief operating officer. People need to understand that — not just the chief operating officer and the chief security officer, but the chief financial officer, the CEO — everyone needs to underst


    You See Me, You Can Be Me — UMMC’s Chief of Polices Shares the Value of Mentorship on Her Career and Future Leaders Sep 20, 2023
    Show notes

    As a fourth generation Chicago Police officer (and first female), Chief Mary Eileen Paradis had the instinct to protect ingrained in her life early on. Despite the complex task of protecting 10,000 employees in a high-crime urban area like Jackson, Mississippi, her unwavering dedication and energy toward her role are just some of the qualities that have propelled her to excel in her career.

    Key topics of Chief Paradis’ discussion with host Dr. Marisa Randazzo include:

    • The challenges she faces amidst the growing reports of workplace violence in the healthcare sector generally and how she takes care of her team.
    • Addressing the complexities of both the university and healthcare side of her role and the importance of relationships with local police and other areas on campus.
    • Advice for women/girls pursuing a career in protection and her involvement in NAWLEE (National Association of Women Law Enforcement Executives).

    Chief Paradis possesses a combination of 30 plus years of law enforcement, higher education public safety and emergency management experience. She currently serves as the Chief of Police and the Executive Director of Public Safety for the University of Mississippi Police Department and the Office of Public Safety. In addition to higher education, Chief Paradis has worked in museums, hospitality, and retail, and was a sworn member of the Chicago Police Department’s Intelligence Section for over 11 years. Follow her on LinkedIn

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