The No BS Watchmaking Show

Latest Episodes:

Firing Rude Customers Feb 22, 2018

Show notes

I have no problem firing my customers. I’ve only had to do it a couple times in my career but I certainly have no problem doing it. My policies are very upfront. 99.9% of my customers are very happy. All of them know that I’m a straight shooter and will tell them nothing but the truth. I have their best interest in mind and will do everything I can to make sure the work is done correctly. Above and beyond. But they also know that I do not dick around nor cater to ignorance. LINKS: Instagram: https://instagram.com/nobswatchmaker Facebook: https://www.facebook.com/nobswatchmaker Website: www.nobswatchmaker.com SHOWNOTES: Opening • Eating shit and smiling • You’re not a second class citizen • Firing customers • Closing

Do You need a Watch Winder? Feb 14, 2018

Show notes

One of the questions I get asked a lot is “Do I Need a Watch Winder?” and I also address the myth of having to keep your watch “active”. If you’ve been curious about whether or not you should put your watch on a watch Winder, you’ll love this episode. LINKS: Instagram: https://instagram.com/nobswatchmaker Facebook: https://www.facebook.com/nobswatchmaker Website: www.nobswatchmaker.com SHOWNOTES: Opening • Do I need to wind my watch if I’m not wearing it? Do I need a watch winder? • Rebuttals

Q&A:Polishing Acrylic Crystals Feb 08, 2018

Show notes

Working on a new segment today: Questions & Answers! I recently received a question on what to tell a customer when they want to have their crystals polished. I go over the two common crystals: acrylic and sapphire. I’m sure everyone will benefit from this short and quick answer! LINKS: Instagram: https://instagram.com/nobswatchmaker Facebook: https://www.facebook.com/nobswatchmaker Website: www.nobswatchmaker.com SHOWNOTES: Opening • The 2 different crystals • how to tell the difference • how people usually polish acrylic crystals • Closing

Don’t Buy Without Checking! Feb 07, 2018

Show notes

What do you look for when you buy a watch? Well today I received a “brand new” watch from a salesperson that was heavily scratched and damaged. It wasn’t even SOLD yet! As a customer, you have to be on the look out for these types of damages on a watch. If I bought something, I sure as hell wouldn’t want to find out that the watch was worked on before. I’m sure you’ll like today’s episode! LINKS: Instagram: https://instagram.com/p/Be24jqMDxAd/ Facebook: https://www.facebook.com/nobswatchmaker/videos/1622167951198068/ Website: www.nobswatchmaker.com SHOWNOTES: Opening • Inspect inspect inspect • Educated buyer • How these new watches get damaged • Closing

I Teach Watchmaking Backwards Feb 02, 2018

Show notes

Watchmaking always occurs in processes and sequences. The most common process begins by inspecting the watch at initial take-in, obsessively analyzing and figuring out the root problem, then running through the possible causes and fixes to address the root issue, and then finally performing the complete service. You’ll love this fire episode. If you’re a watchmaking student or an aspiring watchmaker, you need to listen to this. LINKS: Instagram: www.instagram.com/nobswatchmaker Facebook: www.facebook.com/nobswatchmaker Website: www.nobswatchmaker.com SHOWNOTES: Opening • Watchmaking is a series of Processes and Sequences • I take the practical approach • The one single trait every great watchmaker needs • End game is the magic • Closing

Robin Hood of Watchmaking Jan 30, 2018

Show notes

I get hate messages all the time. Guess from who the most? Watchmakers. I go over why I receive some of the hate that I get and explain the industry in a little bit more light Check out the Instagram post: https://instagram.com/p/BekwRePjF_I/ If you liked what you listened to, you’ll definitely LOVE the book: 100+ No BS Watch Tips for Watch Enthusiasts and Salespeople: http://www.nobswatchmaker.com/book-lp You can also check out more at: http://www.nobswatchmaker.com/ or my Instagram at: http://instagram.com/nobswatchmaker ________________________________________ SHOW NOTES: Opening • Secret industry • The Meat • Closing

Watch Estimates 101 Jan 27, 2018

Show notes

I’m getting real customer centric today. Watch estimates are one of the biggest things I get questions about. If you ever wondered what any of the jargon on a watch estimate meant, wonder no more. I decided to go over what all of that shit means. I’m sure you’ll love this fire episode. SHOW NOTES: https://nobswatchmaker.com/blog/how-to-read-a-watch-estimate-understand-what-it-means Opening • It’s confusing • Job number • Job, reference, and serial number • Movement number • Mandatory service • Options, Customer requests • Why did I receive an estimate • My watch is fine- there’s no dings or dents! • Why we don’t just regulate • How long does a complete service take • Why watches cost so much for service • Closing

STORYTIME: Fake Rolex from Mom Jan 25, 2018

Show notes

This was heartbreaking. A customer came in with a Rolex from her mom (who passed away). It was the only thing she left behind for her. Turns out it was a fake. I tell you what I did in this unique circumstance. Check out the Instagram post and video on the fake: https://instagram.com/p/BeVkYGJjXQg/ I go over some other fake watches and stories in my book: 100+ No BS Watch Tips for Watch Enthusiasts and Salespeople: http://www.nobswatchmaker.com/book-lp You can also check out more at: http://www.nobswatchmaker.com/ or my Instagram at: http://instagram.com/nobswatchmaker ________________________________________ SHOW NOTES: Opening • Disclaimer: Don’t work on Fakes! • The story • The exception • Closing

Which Watch Brand is Best? Jan 24, 2018

Show notes

Such a common question I get by customers. As a watchmaker, my answer is simple. You’ll definitely love today’s podcast episode. It’s important to align yourself with whichever brand suits your closest narrative. If you liked what you listened to, you’ll definitely LOVE the book: 100+ No BS Watch Tips for Watch Enthusiasts and Salespeople: http://www.nobswatchmaker.com/book-lp You can also check out more at: http://www.nobswatchmaker.com/ or my Instagram at: http://instagram.com/nobswatchmaker ________________________________________ SHOW NOTES: Opening • What Watch is best for me? • Scenarios • How brand alignment affects buying • Closing

What is a Neccessary Service? Jan 23, 2018

Show notes

Watch estimate are confusing. Have you ever wondered what a necessary service means? Well I go over today. I’m sure you’ll like this quick overview of what and why a necessary service is necessary. Common sense isn’t so common folks! Current watchmakers need to stick to their guns on this. If your intent is pure, you’ll be just fine. If you liked what you listened to, you’ll definitely LOVE the book: 100+ No BS Watch Tips for Watch Enthusiasts and Salespeople: http://www.nobswatchmaker.com/book-lp You can also check out more at: http://www.nobswatchmaker.com/ or my Instagram at: http://instagram.com/nobswatchmaker ________________________________________ SHOW NOTES: Opening • What is necessary and what is optional? • Why necessary is neccessary • Closing

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