The Nifty Thrifty Dentists

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Episode 70: Nifty Deals: Corey Pinegar- Callforce Sep 05, 2019

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Show Notes Callforce- Cory Pinegar Callforce is your phone team of superheros that help appoint hygiene patients. They charge you per appointment set, so you’re paying for effective leads. Callforce focuses on afterhours calling to increase the likelihood of reaching patients. The majority of people who work for Callforce have dental experience, so they can be knowledgeable and effective on the phone. The newest development is a managed chat service. The chat is with a live person who can answer questions, book appointments, and help convert people who have landed on your website. Every service Callforce has is ala carte, so scheduling and chat can be ordered separately. The chat widget works with your website to integrate color and style. Adding the chat features are simple to do. Multiple practice locations that use a single website can handle multiple locations and appointments. Increase you funnels and reach more people. Chat box is 6am-8pm. After hours it will send information about the practice as an automated response. All chats are logged and transcripted, then sent to your email for followups. Reports show how many patients have booked with Callforce and how many failed to show at their appointment. The widget is automatically turned on once it’s loaded the first time. After hours calling: The current fee is $30/ scheduled patient. The Nifty Deal is $25/ scheduled patient. Chat feature: Current fee $199 No setup fee No other hidden fees NO CONTRACTS Nifty Deal: $149 fee for LIFE To get this deal: https://www.getcallforce.com/?fbclid=IwAR2M8DBMlbbkaChE5j2zJnpSxauCiYZb7-Zw_wGTrrNYWUsKniKNMe87bAk

Episode 69: Nifty Deals: Reuben Kamp - Darkhorse Tech Sep 02, 2019

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Reuben Kamp- Darkhorse Perksoft out of Milwaukee was hacked and affected over 400 practices by a ransomware that currently has no solution. Two-factor authentication when available is always going to be a good idea. Darkhorse has personal ID that protects their clients, and given the current hack, they went back through to reevaluate their security to keep their clients safe and double check all of their settings. Thankfully they were all in place correctly. In January, Windows will not be updating 2007 or 2008. Not updating leaves you very vulnerable to hacking. Having a current and updated system, firewall, and backup system are going to put plenty of safety nets in place. Insurance on your practice through cyber liability policies will help pay for the breach costs, PR, notification of your patient base, and other issues that arise from the event. Ransomware is a blackmail where hackers will lock down your files and up the ransom fees until it is paid or will delete your files. Cyber insurance can often be purchased from your current provider, or Ruben suggests TechRug. Every Darkhorse customer offers $500k in cyber security insurance as a customer. Every person has customizable package between $450- $650/ month based on number of computers, amount of support needed, etc. There’s a one- time component fee for onboarding where they come in person to install your system. When there is difficulty with hardware, they can remotely log on for support, as well as having regional tech support for in office assistance when needed. Nifty Deal: Sign up with Darkhorse on the most common plan -Unlimited Remote Support plus HIPAA Plan and get a $695 Cisco Meraki MX67 Firewall for free http://darkhorsetech.com/contact/ Mark – Nifty Thrifty 8/30 Live to activate your deal

Episode 68: Nifty Deals: Dr. Felix Liao and Fred Auzenne- Vivos Aug 29, 2019

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Vivos addresses the core issue of airway obstruction via DNA sleep appliances. Dr. Liao discusses that typical nightguards for grinding are only giving the teeth a new surface to grind on, rather than fixing the problem of airway obstruction to stop the symptoms. By focusing on maxillary placement and allowing the mandible to follow, we can affect the airway to improve sleep and allow the body to achieve prime conditions for healing. The Vivos system affects both maxillary and mandibular movement to affect the oral cavity space. The appliance is FDA approved. For a repair timeline, he says 1/3 of his cases are finished in a year, another 1/3 finish in 18 months, and 3 years for cases such as maxilla retrustion or canine extraction cases. Many patients feel a marked improvement in the first month. What is happening during mandibular expansion? DNA appliances contain an axial spring system that stimulates the stem cells. By stimulating the increase of bone that coincides with the tooth movement How do you address skeptics who say that expansion cannot happen after puberty? Read chapter 16 of the book, look at the cases that prove otherwise. Expansion can take place. You need to understand that every general practice is an airway practice by default. It is time to look at the expansion of dentistry to affecting whole body health. To find out more, go to http://www.holisticmouthsolutions.com. How do we go from knowledge to application? The Vivos Integrated practice model gives you 35 hours of CE, 24 hours of practice management CE, marketing, medical billing, ongoing education and financial support. You have a practice advisor to help implement the system, as well as an integrated market advisor to help you learn to connect with health providers in the area. Training in Denver is unlimited for the first year. You will be able to bring a patient through the course treatment to use as a case model for your patients. The company is working with clinical trials and is compiling the world’s largest database of apnea patients to help serve our communities. What is the typical cost for a patient? Pediatric patients are cheaper, but averages about $7,500. Many doctors will charge $8,500 if using insurance. Insurance reimbursement varies, as is typical with medical coverage. Do you need a conebeam? You don’t need one, and can send out for imaging, but 3D imaging gives the most accurate diagnosis. The medical billing aspect of owning a conebeam can expand your practice revenue in other areas besides DNA appliances. Is there an introductory class? The Gaylord Marriott in Orlando September 11-14 for $895 includes 8 hours of CE, hotel, food. This includes the fast track that eliminates the first segment of training in Denver. Spouses can get a show pass for $395. Go to Denver for the next segment training and they will refund to you the Intro class fee! If you decide not to sign up as a provider, Vivos will give you a list of providers in your area to refer patients for treatment. If you decide to keep going, there is financing available. Training is typically $65,000, but if you sign up before the conference, it is $40,000. To get this deal: t www.breathingwellness.org. Enter promo code Nifty19

Episode 40- Kirpa Sudwick:The Bachelorette Hygienist Aug 28, 2019

Show notes

Show Notes Kirpa Sudwick - The Bachelorette Hygienist Dr. Nguyen is a huge fan of “The Bachelor” and has watched since season 1. Kirpa is from a family in dentistry. Her father is a dentist, and helped inspire her to pursue hygiene. After a failed relationship through a dating app, her friends joked that she should apply and surprisingly got a call back. Her dad thought it was hilarious and her mom thought it would be a good experience. The initial greeting period with all the women was a true all nightery. There’s no technology access while you are in the house. Her favorite country to visit was Thailand. She loved it enough to go back and visit again after the show. How did the girls’ teeth look? No perio and lots of good hygiene so they are kiss cam ready. She has a few girls she is still friends from the show. She hasn’t had too many super fans that want their teeth cleaned. She does modeling and vloging on the side because it’s something that interests her. Her dad is Croatian and her mom is Indian, so she loves spicy foods. Her favorite part of being a hygienist is the opportunity to educate patients *Audio Credits: * “The Bachelor: Disney Princess Edition” As/is Productions 2016 “Virgin Hunk” Saturday Night Live – NBC 2019

Episode 67: Nifty Deals: Dr. William Balanoff- Smiles Perfected Aug 27, 2019

Show notes

Show Notes Smile perfected was created by a dentist with the struggles and challenges an office faces. Average office does 2 zooms per year, but this gives you a more favorable patient experience and an easier sell for the dentist. They use the prophy plus approach. By removing the pellicle layer, you get better whitening. It addresses the pain points of time and cost for the patients. A new practice will get enough treatments for your staff to try it. If a patient doesn’t like it, they will send you a free replacement. Get customized marketing to fit your practice needs and goals. This is an affordable price point that makes a simple add on service to increase your hygiene production and increase patient satisfaction. There are marketing videos and material to help you promote it in your office for free. There is no sensitivity or gum blocking, so an assistant can do the treatment as well. If you don’t like the system, return it in 30 days for a full refund! Patients who mention your office in their FB or Instagram post will get a free whitening pen from the company as a thank you. Can we do varnish after the appointment? Yes, the varnish goes on after the treatment You can also offer it as a free addition to a clear aligner case or as a loss leader for new patients. $99 is the suggested price, but your office can find what works for you. Smile Perfected: Uses a Prophy Plus approach for the cleanest teeth and effective whitening Patient time is only 20 minutes Convenience of a preloaded tray No Sensitivity Take home touch up pen included An affordable option for your patients Packaging does not require refrigeration and has a 2 year shelf life The Smile Perfected System Includes: 1 Smile Perfected Quick Acceleration LED Perfect Shade Light 24 Smile Perfected Treatment Kits - Pre-Loaded Tray - Take Home Pen - Lavender Towelette 1 Pack (12) Take-Home Whitening Pens 1 Smile Perfected Safety Glasses 1 Pack Smile Perfected Brochures Smile Perfected Point-of-Purchase Displays Marketing Support & Comprehensive Instructions Get started with a Nifty Discount on the Smile Perfected whitening system Normal Price - $997 Nifty Price - $897 This is the lowest price EVER offered! Already a customer? Reorders will receive a 10% discount on 2-12 packs. Get a free light with a kit re-order! How to get this deal: Call: 866-607-1490 Mention Nifty Thrifty https://www.smileperfected.com/

Episode 66: Nifty Deals: Dr. Scott Leune- Founder of Breakaway Seminar Aug 24, 2019

Show notes

Show Notes Scott Leune is the founder of Breakaway seminars The landscape of dentistry is changing from what we used to know. There are Super DSOs, mid sized groups to about 100 practices, private multiple practice owners of 5-30 practices, direct to consumer offices, and even dental insurance companies owning practices. Solo practice dentistry is changing. We have to learn how to better run our businesses. One of the most stressful jobs we can have as a dentist is owning a job. The DSOs run a business, but private practice dentists are so focused on the clinical that they don’t work on increasing their business skills to create profit. We learn what needs to be done in our practice or what will improve our practice, but don’t do it. Breaking his back in the first year as a dentist caused Dr. Leune to have to focus on the business side of dentistry, hiring associate dentists, and learning why the same formula doesn’t work in every location. Laws for a small group or area don’t always hold true on a larger scale or can hide surprising information. He hates most events that focus on building hype instead of actionable content. The event Summit is packed with some of the most influential people in the industry with over 40 hours of content. No promoting products, just practical tasks and ideas to use in your office. The summit is not just for dentists, and is precluded by several dental one-day events. Your ticket to those events gives you access to the Breakaway summit. Q&A: Why do systems fail? Things are not being followed up with or the system was not useful or efficient or scaled with growth. What are your daily rituals? Wake up at 5am, workout, get kids up and out the door, work 8am on immediate issues, 9-2 is general work, 2-3 is putting out fires from the day. Make time for family. Work to live, not live to work. The work retreat is several days with a very small group of dentists. The focus is on creating accountability. Finding a community of people who inspire you and light your fire to continue improving. How do you audit a staff without nagging? Some of the information can be from data, Talk, training, engage cycle can assess improvement or audits Some items audited are minor, but collectively they are all major issues What caused the huge loss after the first expansion? Not being systematized, opening too many practices too quickly, hiring from a limited applicant pool very quickly. By created the best systems and expectations in the practice, they turned a large continual loss into profit. When are the best times to do marketing? Should we target the slow month or keep it continuous? Most areas see best response early in the year or September Do we have an open or closed schedule practice? Nifty Deal Alert 2019 Business Immersion Summit September 27-28 Las Vegas Aria Normal Price - $795 Nifty Price - $695 Use Promo Code - thrifty Register Here https://convention.dentalwhale.com/

Episode 65: Nifty Deals: Dr. John Wayland and Dr. Heath Hendrickson- Western Surgical and Sedation Aug 22, 2019

Show notes

Dr. John Wayland and Dr. Heath Hendrickson of Western Surgical and Sedation What led them both to a practice focusing on 3rd molar extractions Dr. Wayland has removed about 30,000 3rd molars while Dr. Hendrickson has done over 90,000 Dr. Hedrickson says the impacted teeth are much easier than fully erupted ones. Taking the teeth out before the roots grow can make a simple mental shift to make removal significantly easier Being able to charge a lower amount in contrast to an OMS can help you gain volume from the area and keep your existing patient base in house Straight handpiece or 45 degree angle highspeed? Very few OMS would use a 45 angle. The straight handpiece gives better torque and transfer the energy to the tooth. What bur would you recommend? 1703L is the perfect shape and size for the working area. Dr. WalWhy did you decide to set up this course stateside? Being self-taught, he found a lot of people asking him to share his techniques, and it evolved out of the need. How many teeth will I get to remove during the course? 8 to assist and 8 on your own. This is more than sufficient when they have broken everything down into simple step. There will also always be an instructor there to help you. They set up the same type of extractions to help you gain confidence and improve your technique. What if I want to extract 3rd molars with roots? If you want to learn, how to remove teeth with roots, understand the inherent risks. They do offer a course for alumni of their initial course if interested. Case selection is incredibly important to consider in which cases to do in your office. The course involves a quick temporary license from Utah, a day of heavy lecture and observation followed by hands on practice. In addition, the patients selected would otherwise be unable to afford 3rd molar extractions. Their most recent course provided over $20,000 in free dentistry. Do you recommend 3rd molar extraction in all cases? We cannot predict complications down the line, so removal early on will prevent further complications. Removal much later is a more difficult surgery as well as a harder recovery for the patient. Can I bring my assistant? There is no need to bring an assistant. As an assistant to another doctor, you get additional experience. What’s the easiest way to sign up for the course? Go to the website 3rd Molar Ext Course Normal Price - $8500 Nifty Price - $7500 Sign up on the Website - https://westernsurgicalandsedation.com/ Ask for the Nifty Thrifty Discount!

Episode 64: Nifty Deals: Melissa Carlson -Legwork patient experience Aug 21, 2019

Show notes

Legwork is a dental support platform aimed to engage your patients from the first point of contact. They have services that range from increasing search rankings, patient contact methods, and website s designed to get your practice connected to your community Before the first new patient appointment, Legwork sends a pre-appointment comfort survey to assess what will give the patient a great dental experience, and that information is put directly into the patient software. This builds a connection and ease with your patient from the start. Patient experience insights are used to help your practice grown in both patients and positive reviews. One such method is using Net promoter scoring You can ask for the survey or the review in either order and it does not qualify as gating for google reviews Legwork local can help promote you in the google maps search when someone searches for a service you want to feature in your area. There is a fee for this service Keeping patients engaged between visits increases patient loyalty. Nifty deal- Choose any package Legwork offers and pay only $99 for the first 6 months No setup fees or contracts Existing users- if you are on the search marketing services, you get the local for free Reach out to see if you can customize a deal if you’re an existing user

Episode 63: Nifty Deals: Steve Incontrera- Compassionate Finance Aug 20, 2019

Show notes

Compassionate Finance works with patients to make dentistry affordable for someone that may have a lower credit score, but consistently pays their bills. Their team trains your office to present the option to patients, while a second team works on the patient side to keep them on track or work with issues. Questions: Do I get full payment up front? They recommend offices to take 20% as a down payment to cover hard costs, then payments are shown on the dashboard each week. Can I charge interest? Offices can charge interest according to their state regulations. Payments are auto withdrawn from the patient’s bank account. What is your acceptance? The vast majority qualify, and the ability to run the credit gives you an opportunity to present multiple options. What features are you adding to the company? Compassionate finance has plans to begin marketing to the public. By accepting the service, you are included in their list of providers. This will bring patients willing to accept treatment directly into your office for treatment. Who is responsible for nonpayment? If the patient defaults, the responsibility is on you to turn them in for collection. Compassionate works with the patient extensively to keep this from happening. The interest offsets the risk to your office. The Nifty Deal: 15-minute demo to learn more $1,500 set-up fee with training, marketing materials, iPad $1,100 set-upfor Nifty Deal $600 set-up if you do not need the ipad to do your 30-second chairside approvals. Regular Monthly fee $199 Nifty fee $159 To get this deal or schedule a demo: http://compassionatefinance.com/nifty-thrifty-dentists/

Episode 62: Nifty Deals: Dr. Tuan Pham- Maverick Summit Jul 28, 2019

Show notes

Maverick was at the forefront of online education Now they are taking it old school with their Maverick dental conference This isn’t stuffy CE with a dinner and open bar. Not only will you learn, but you’ll build relationships IRL Releasing content in small chunks creates manageable small changes that lead to big results without getting overwhelmed. How do I create staff accountability? I make the request and expectations clear and follow through to make sure it’s done Leadership is about the process of creating a fair environment and a strong standard of expectations Mentors, coaches, and community will help you grow, because you don’t know everything Maverick help you get past your excuses for missing time, getting info overload, travel The community provides lots of opportunities for follow up questions Create the practice you want and build the environment you want to make your office a place you want to be Dr. Vo will be speaking at the event as well as Dr. Len Tau, Dr. Charlton Ho, Dr. Brett Murphy, Dr. Olya Zahrebelny, Dr. Ryan O’neil, Dr. Emily LeTran, Dr. Todd Erlich, Dr. Gina Dorfman The event includes 9 CE credits, 9 speakers, all meals with open bar INCLUDED in your price. https://www.dentalmavericksummit.com/home Promo code: nifty $75 off making it $375

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