The Mortuary Show

What if You Get Burnt Out? 🔥 Nov 05, 2024

Episode 122: On this episode, we chat with Kaylee, a mortuary science student who made the unique leap from decorating cakes to preparing loved ones for their final farewell. We dive into her journey from the pastry world to funeral service, the perks of studying mortuary science online, and the interesting mix of skills she brings from both fields.

Kaylee opens up about her passion for helping families through the hardest moments in their lives and her goal to specialize in trade embalming and restoration. We also talk about how the funeral industry is changing and why being adaptable and building genuine connections matters now more than ever.

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Show Notes:

(07:45) – From pastries to a different sort of kitchen.

(15:32) – Online ed for mortuary science.

(21:06) – The biggest challenge in funeral service.

(38:08) – Knowing people makes quite the difference in our line of work.

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Takeaways

Kaylee transitioned from cake decorating to mortuary science due to burnout.
Online mortuary education offers flexibility for students with busy lives.
The funeral industry is evolving, with a growing acceptance of diverse practices.
Personal experiences, like family loss, can inspire a career in funeral service.
Creativity from cake decorating can enhance skills in cosmetizing the deceased.
Support from family and mentors is crucial in pursuing a career in mortuary science.
The importance of adapting to changes in the funeral industry post-COVID.
Hands-on experience in a funeral home is essential for mortuary students.
Building connections within the funeral community can enhance professional growth.
Kaylee aims to focus on trade embalming and restoration in her career.

Got Stiff 🧍 Oct 29, 2024

Episode 121: Michael appears on the Get Stiff Podcast! I usually get to ask the questions.... This week, I answer them. We talk about the fun stuff I’m into, where I’ve been, where I’m going, and the date I’m projecting for my own death. JK I don’t want to know that ever :)

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Show Notes:

(07:45) – Funeral Home marketing evolution.

(15:32) – Family dynamics are so fun...

(21:06) – The Baby Spirit Foundation journey.

(38:08) – How can funeral directors make their own legacy.

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Takeaways

The funeral industry is evolving and needs modern marketing strategies.
Family dynamics play a crucial role in the funeral business.
Asking for feedback from families can significantly improve a funeral home's reputation.
The Baby Spirit Foundation provides essential support for families experiencing loss.
Humor can help break down barriers in the funeral profession.
Being genuine and authentic is key to connecting with families.
The importance of giving back to the community in the funeral industry.
Transparency in communication with families is vital during difficult times.
The need for funeral homes to adapt to the changing needs of families.
Passion for the work is essential for longevity in the funeral service.

The Mortuary Show – LIVE 🔴 Oct 15, 2024

Episode 120: The Mortuary Show’s first ever LIVE recorded podcast! Coming to you from Compassion FS Continuing Education Event in Chicago. Michael has some fun with a dozen directors in-between CE lessons. Fun stuff (and by fun we mean decapitation stories, decomp, talking to the dead, etcccccc)

The Mortuary Show makes Continuing Education entertaining!!

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Show Notes:

(07:45) – CE is fun with the Mortuary Show.

(15:32) – Youngies in funeral service.

(21:06) – We make an impact in the community.

(38:08) – “His head was a block down the street.”

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Takeaways

Everyone in the funeral industry has a unique story to tell.
Older generations often have humorous and insightful perspectives.
The method of 'low and slow' is crucial in embalming.
Decapitation cases are among the most challenging for funeral directors.
Going independent in the funeral business can be a rewarding decision.
It's essential to focus on the client and their needs during services.
Trying new methods in funeral directing can lead to better outcomes.
Cherishing moments with loved ones is vital in this profession.
Building relationships with families is a key part of the job.
Mentorship and community involvement are important for long-term success.

Hospice Nurse Penny 👩‍⚕️ Oct 08, 2024

Episode 119: As a funeral director, the post-loss side of things in deathcare can be tough... Penny gives us the real deal on how it is BEFORE the loss happens. Dealing with crazy families (✔️), weird noises and smells (✔️), financial situations (✔️), and the death RaTtTtLleeEe. ENJOY!

@HospiceNursePenny

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Show Notes:

(07:45) – Ethics in death care.

(15:32) – How does the dying process REALLY work?

(21:06) – How death anxiety works (Hint: We’ve got a solution)

(38:08) – A not so fun, funeral director.

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Takeaways

Family dynamics can complicate hospice care significantly.
Grief can lead to irrational behavior among family members.
Education about the dying process can alleviate anxiety.
The death rattle is a common and distressing sound for families.
Medications like morphine are used to ensure comfort, not hasten death.
Social media can be a powerful tool for educating the public about death.
Acceptance of death can reduce anxiety surrounding it.
Home hospice care presents unique challenges compared to hospice centers.
Understanding the normal dying process can help families cope better.
Penny's experiences highlight the importance of compassion in hospice care.

26 Removals in 1 Day 😱 Oct 01, 2024

Episode 118: These guys put in the WORK. We’re talking a dozen removals in 24 hours, impossible transfers, and how the industry is getting overhauled by Compassion FS. You’re not going to want to miss the newest trend in funeral service....

Check out Compassion’s FREE C.E. event at Rivers Casino in Des Plaines, IL

Here’s how you can get in on the action:

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Mortuary Marketing

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Show Notes:

(2:45) Innovative Business Model in Funeral Services

(5:54) Work-Life Balance? Its a THING?

(8:56) Our industry is motivated by...

(11:53) The FD Three-Day Work Week....???

(15:00) Unique Experiences in Funeral Service

(18:01) Training and Development for New Directors

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Takeaways

Compassion Funeral Service offers comprehensive staffing solutions.

The funeral industry is evolving with new business models.

Work-life balance is essential for funeral directors' well-being.

Career paths in funeral service can be diverse and fulfilling.

The three-day work week model can enhance job satisfaction.

Unique experiences in funeral service can be both challenging and humorous.

Training programs are crucial for preparing new funeral directors.

Continuing education events are vital for professional development.

Networking opportunities at industry events can benefit all participants.

Compassion Funeral Service is committed to supporting funeral homes and families.

Alternative Death Care 🫨 Sep 17, 2024

Episode 117: We're taking a closer look at the community death care movement with funeral director and advocate William Turner Heath. From the growing shift towards personalized, alternative end-of-life practices to the role of death doulas, we’re diving into how the funeral industry is changing—and why it needs to.

We'll talk about how funeral homes can better serve diverse communities, adapt to modern consumer needs, and why some death doulas are steering clear of becoming funeral directors (hint: it’s got a lot to do with industry toxicity). Oh, and did we mention psychedelics in end-of-life care? Yeah, we're going there too.

Join us for a thought-provoking conversation that’s anything but business as usual.

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Show Notes:

(07:45) – End of life doulas.

(15:32) – Can bridges be built?

(21:06) – What are some of the most adaptive things out there?

(38:08) – Psychedelics.

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Takeaways

The community death care movement advocates for personalized and alternative end-of-life practices.
End-of-life doulas play a crucial role in providing holistic care and support during the dying process.
Funeral homes need to adapt to changing consumer preferences and modernize their services.
There is a need for better communication and collaboration between funeral directors and end-of-life doulas.
The traditional funeral industry is facing challenges due to staff shortages and resistance to change. Funeral homes need to be more flexible and adaptable to different types of services
Cultural humility is important in serving diverse communities
The community death movement is growing, and there is a need for legal support and guidance
Death doulas are reluctant to become licensed funeral directors due to the sexism and toxicity in the industry
Psychedelics are being explored for their therapeutic value in end-of-life care

Funeral Babe 💃 Sep 10, 2024

Our favorite funeral babe does a pageant... Can you guess what her talent was??? If I had to pick mine it would probably be my ability to fall asleep swiftly & effectively (serves me well as a FD). You know her, she's the best. Listen and ENJOY!

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Mortuary Marketing

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Show Notes:

(05:45) – Physical toll being a mortician can have.

(10:32) – Social media vs. the funeral industry.

(21:06) – What's the future going to look like?

(27:08) – How humor can lift us up.

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Takeaways

Trade and freelance work is popular in the funeral industry, offering flexible schedules and potentially higher pay.
The physical demands of the job can take a toll on funeral directors, especially as they get older.
Melissa participated in a pageant as a personal challenge and to step outside of the funeral industry.
Social media can be a valuable platform for sharing experiences and connecting with others, but it also comes with challenges and judgment.
The funeral industry is filled with memorable and sometimes shocking stories that could be compiled into a book. Dealing with shipping delays and time constraints is a common challenge in the funeral industry.
The funeral industry needs more data and statistics to address issues such as lack of employment and education.
Outsourcing and storefront funeral homes may become more prevalent in the future.
Maintaining authenticity and trust with the public is crucial for the funeral industry.
Humor can be a valuable tool for educating and engaging the public about funeral practices.

Cremation Nation 🚩 Sep 03, 2024

Time to adapt!! We know that if we’re not growing, were dying (yes, pun is always intended). Lee, President of ICCFA, and Michael give some great thoughts, tips, and recommendations on how all of our firms can take things to the next level. Lee also gives advice to implement corporate level success to the small family firm. You’re getting some KNOWLEDGE today.

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Mortuary Marketing

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Show Notes:

(07:45) – From small to corporate.

(15:32) – Cremation statistics that’ll surprise you.

(21:06) – Be the leader of your firm.

(38:08) – ICCFA – Get involved!

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Takeaways

QR You Ready? 🦾 Aug 27, 2024

You know what hasn’t gotten an upgrade in quite sometime? Tombstones. Toss a QR on there? Why NOT! These awesome entrepreneurs have a lot in the bag that can help our FH & sales. Enjoy the ladies of Life’s QR, Jen & Julie!

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Mortuary Marketing

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Show Notes:

(07:45) – Share your story.

(15:32) – Create your legacy before its too late.

(21:06) – Memory pages that’ll go on forever.

(32:08) – How you can boost your FH’s sales.

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Takeaways

Life's QR uses QR codes on headstones to create beautiful tributes and share the legacies of loved ones.
They offer a white glove service to funeral homes, providing display cases, signs, brochures, and media kits to help promote their products.
They sell directly to the public and have partnerships with social media influencers and celebrities.
The QR codes allow families to leave messages, photos, and videos that can be accessed anytime, creating a lasting memory. Life's QR allows families to create digital memorial pages for their loved ones, which can be accessed by scanning a QR code.
The QR codes can be placed on headstones, urns, or other memorial items.
Jen and Julie are working on a new product line for honoring veterans and bringing history back to cemeteries.
Preserving and sharing memories is important, and technology can enhance the memorial experience.

Near Death Experience 🙏 Aug 20, 2024

Nicky tells us the overwhelming moving story of her near-death experience (yes, she went to the other side) and how it moved her to get into funeral service to help others. Nicky comes to us all the way from Sydney, Australia and boy o boy is there some wisdom each & every one of us can take from her perspective.

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Mortuary Marketing

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Show Notes:

(07:45) – From chemical company to compassionate care.

(15:32) – What is it like on the other side?

(21:06) – The experience of heaven.

(32:08) – Family & memories are everything to us.

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Takeaways

Working in the funeral industry can present unique challenges depending on the climate, such as extreme heat or cold.
Community involvement and participation in funeral rituals can provide comfort and support to grieving families.
Near-death experiences can have a profound impact on individuals, leading to personal and professional transformations.
Having conversations about death and being prepared for end-of-life decisions can alleviate stress and provide peace of mind for individuals and their families. Live in the present and don't put off things because we don't know if today is our last day.
Clear communication and language are crucial in end-of-life conversations.
Grief support and validation are essential for individuals experiencing loss.
Funeral directors should slow down, build relationships with families, and provide personalized and participatory funeral services.
Capturing memories through photographs and keepsakes can bring comfort and healing.

Dead Body Moves?? 😵 Aug 13, 2024

There's no way... Listen to the hilarious story on how Jennifer (The Mulling Mortician) saw a body's "arms" flail in the air. Mortuary affairs in Europe & Africa, full restoration of a skull, and passion for RA. ENJOY! :)

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Mortuary Marketing

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Show Notes:

(07:45) – Different cultures, different funerals.

(15:32) – Full skull transformation.

(21:06) – Education's place in embalming & development.

(32:08) – Dead body moves arms while dressing.

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Takeaways

Working at the US Army Regional Mortuary involves handling deaths and coordinating the movement of remains in Europe and Africa.
International repatriation can be challenging due to different regulations and cultural practices surrounding death and burial.
Jennifer Lares received extensive training at the European School of Embalming Skills, which included reconstructive and restorative techniques.
Jennifer now works as an educator, providing training and educational content for funeral professionals.
Her goal is to create content that is relevant and accessible, helping funeral professionals improve their skills and knowledge. Skull reconstruction involves using wire and plaster to connect the pieces.
The process requires drilling holes, tightening the wire, and adding plaster.
Excising tissue during the dissection of the face requires careful precision.
Restorative art is about giving families something rather than achieving perfection.
Jennifer enjoys teaching and sharing knowledge within the funeral service community.
She has worked in various funeral homes and has had diverse experiences.
Jennifer shares a funny story from her internship involving moving arms and a plastic sheet.
Her business, Mulling Mortician, can be found on Instagram, Facebook, YouTube, and TikTok.

Handling Obesity in Funeral Service ⚰️ Aug 06, 2024

Josh handles remains over 700lbs. A tough thing for everyone involved: the deceased, family, and us in funeral service. Michael gets in to how he takes care of embalming obese cases, Josh’s best tips for transferring large bodies, edema, fight outbreaks. Lots to discuss today!!

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Show Notes:

(07:45) – Obesity & removals.

(15:32) – How to appropriately ask for estimated weight.

(21:06) – Edema in the prep room.

(32:08) – A fight breaks out at the FH.

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Takeaways

Handling cases of deceased individuals who weigh over 700 pounds presents unique challenges in the funeral service industry.
Gathering as much information as possible before the removal, including the layout of the house and the approximate weight of the deceased, is crucial for planning and ensuring a safe transfer.
Delicate and respectful communication with the family is essential when discussing weight-related considerations.
Having extra staff on hand for larger cases is necessary to ensure the safety of both the staff and the deceased.
Funeral homes and businesses may need to upcharge for larger cases due to the additional staff and resources required. Handling large and obese cases in the funeral industry requires specialized equipment and techniques, such as pulleys and Reeves cots.
Positioning is crucial in the embalming process for larger bodies to ensure proper preservation and a lifelike appearance.
Dealing with physical altercations between family members is a challenging aspect of working in the funeral industry, and maintaining professionalism and composure is essential.
Communication and teamwork are key in successfully handling difficult situations and ensuring the safety and well-being of everyone involved.

Best Songs at a Funeral 🎵 Jul 30, 2024

Farewell Finder.... it's the new thing coming to funeral homes near you. Get in on convos with the founder, Jolene.

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Mortuary Marketing

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Show Notes:

(07:45) – Let's break the taboo.

(15:32) – I'm not your counselor.

(21:06) – How a company can expand.

(32:08) – Farewell Finder time.

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Takeaways

Farewell Finder aims to simplify end-of-life arrangements and be a digital destination for consumers.
They collaborate with funeral homes to offer online arrangements and digital memorial pages.
The company's goal is to bridge the gap between current funeral practices and modern consumer needs.
Farewell Finder plans to start regionally and expand nationwide.
Their favorite features include curated playlists and a community page for sharing recipes and memories.

AI Caskets 🤖 Jul 23, 2024

Things always get a little weird when we talk to Professor Ben Schmidt. AI casket displays & designs, Louis Vuitton & Apple designed urns/caskets, & how the Egyptians probably embalmed. Enjoy :)

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Mortuary Marketing

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Show Notes:

(07:45) – Direct to consumer casket debate.

(15:32) – Forced transparency.

(21:06) – AI casket branding.

(32:08) – The evolution of embalming chemicals.

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Takeaways

Funeral homes need to adapt to new ways of doing things and marketing to stay relevant in the changing face of funeral service.
Providing options for families and focusing on the value of the service provided is crucial for funeral homes.
Transparency is important in the funeral industry to build trust with families.
Direct-to-consumer casket sales, like those offered by Titan Casket, provide families with more options and customization.
Funeral homes can consider offering more vibrant and customizable caskets to meet the changing preferences of families. AI artist Hio John Malour created branded caskets that resemble popular brands like Louis Vuitton and Apple.
Go As You Please in Edinburgh, Scotland, specializes in personalized caskets and offers packages for different funeral services.
Personalization is becoming increasingly important in funeral services.
The future of funeral service is expected to be more consumer-driven.
The history of embalming fluids includes the use of arsenic and alcohol before the adoption of formaldehyde.

Paranormal Activity Surrounds Death 😱 Jul 16, 2024

A fun one today that goes all over the place! Krissy spends her timing working for a tissue donation org andddd an intuitive medium. Moral issues with tissue donation, the power of spirits, how meditation & intention work in the death industry, and more. A LOT MORE.

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Show Notes:

(07:45) – Dive into the paranormal.

(15:32) – How to connect with spirits.

(21:06) – Can you really train your mind??

(32:08) – Simplify your life.

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Takeaways

Organ and tissue donation can be a morally complex issue, with concerns about consent and the treatment of donors and their families.
There is a need for more extensive education about organ and tissue donation to ensure that individuals fully understand what they are consenting to.
The speaker's experiences as a recovery coordinator highlight the challenges and ethical dilemmas involved in the organ and tissue donation process.
The speaker's journey as an intuitive medium has allowed her to connect with spirits and provide guidance and messages to others.
Being open to intuition and trusting one's gut can lead to a more fulfilling and mindful life. Meditation doesn't have to be a long, formal practice. It can be done in various ways, such as walking meditations or even quick moments of mindfulness throughout the day.
Believe in the signs and guidance you receive from the universe. Trust that they are real and meaningful.
Retrain your brain to think positively and focus on the outcomes you desire. Negative thoughts attract negative experiences, so choose to think positively and manifest positive outcomes.
Simplify your life and embrace the support of your spiritual team. You are never alone, and you can always call on your guides and loved ones for help and guidance.
Celebrate your accomplishments and live in the present moment. Don't always strive for the next thing, but appreciate what you have and the journey you're on.

Funeral Directors Are Underpaid 💰 Jul 09, 2024

Let's get real... Funeral directors deserve more. We do the work that 99.9% of the world's population would not want to do. We do it with grace, dignity, and empathy for the families going through loss. Michael and Joe get into all of that, COVID funerals, work life balance, and the value of the mortician.

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Mortuary Marketing

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Email: conor@mortuary-marketing.com

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Show Notes:

(07:45) – Laughter is grief's destroyer.

(15:32) – Retirement decision is more bitter sweet.

(21:06) – COVID funerals.

(26:08) – Valuing your employees.

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Takeaways

The importance of supporting and valuing funeral directors
Creating a healthy work-life balance in the funeral service industry
Proper compensation for funeral directors
Building morale in the workplace
The need for a shift in the industry's mindset and practices The funeral industry has been greatly impacted by the rise of cremation and the need for personalized services.
Competition in the industry is increasing, and funeral homes need to adapt and provide meaningful and valuable services to families.
The COVID-19 pandemic has presented challenges for funerals, with restrictions on gatherings and limited opportunities for families to say goodbye.
It is important to ensure that funerals honor and celebrate the lives of the deceased, providing closure and support for the grieving.
Valuing and engaging employees is crucial for the success of funeral homes.
Joseph Fritsch is contemplating retirement and considering a career change to become an advocate for final expense insurance.

The Walk-In Family 👪 Jul 02, 2024

The dreaded walk-in...... A thing of the past? Kinda. How do we handle the stress, what makes a good funeral story, and shirtless digging by the graveside. Thanks to Josh D!

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Mortuary Marketing

Elevate your funeral home’s online presence.

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Email: conor@mortuary-marketing.com

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Show Notes:

(06:18) – Relationships with families.

(15:32) – Funeral service. Reward vs Challenge.

(21:06) – Catering to clients.

(32:08) – Josh's most unusual funeral story...

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Takeaways

Being a funeral director requires adaptability and the ability to handle unexpected situations.
Building relationships with families is crucial in the funeral industry.
Funeral directors have a high level of responsibility and must always be on their A-game.
The job can be emotionally and physically draining, but the rewards make it worthwhile.
Word of mouth and positive reviews are important for the success of a funeral home.
Funeral directors serve a diverse range of clientele and must be able to cater to different needs and preferences. Treat every family with the same respect and attention to detail, regardless of their financial situation.
Separate personal life from work and focus on taking care of the families in front of you.
The job of a funeral director can be emotionally challenging, but it also provides a unique perspective on life and the importance of family.
Funeral directors often encounter unusual and memorable situations, such as a man jumping into his wife's grave or a family distributing vials of cremated remains as party favors.

Advice to Funeral Home Owners 💭 Jun 25, 2024

It’s tough getting a business off the ground. Especially a business that requires 24/7 care, physical, emotional, mental labor/challenge, and clients that are not happy they need to use you. Former NFDA President, Randy Anderson has been through it all. Soak it up, this guy knows his stuff!

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Show Notes:

(07:45) – Family-owned challenges.

(15:32) – How & why to get started.

(21:06) – Excellence is the standard.

(32:08) – How to manage a business.

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Takeaways

Involvement in professional organizations like NFDA can provide valuable resources and networking opportunities for funeral homes.
Funeral homes need to adapt to changing industry trends and meet the evolving expectations of clients to stay relevant.
Developing leadership skills and fostering a positive work culture are crucial for the success of funeral homes.
Caring for people and providing exceptional service should be the driving force behind every funeral director's career. Passing on the family business requires open communication and timing.
Striving for excellence is attainable by making the best out of what you have.
Creating meaningful experiences for families can leave a lasting impact.
Building lasting relationships with families and colleagues is rewarding.
Balancing work and personal life is essential for overall well-being.
Young business owners should join national organizations and focus on business management.
Learning from others, especially experienced funeral directors, is valuable.
Family support and guidance can contribute to a successful career.
Expressing gratitude and honoring the work of funeral directors is important.

A Vision into the Funeral Industry 🔭 Jun 18, 2024

What are the most important things we can do to keep our industry alive? Adapt, get involved, focus on the benefits family receive, use positive press. Tom Parmalee of Funeral Vision knows the ins & outs and all the future trends we are nearly approaching. Listen up funeral home owners & directors!

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Show Notes:

(07:45) – The most interesting funeral press story ever.

(15:32) – Debating whether funeral prices should be mandatory for a website.

(21:06) – Community involvement is not dead (and probably never will be).

(32:08) – Talk to a family about how they personally benefit.

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Takeaways

Funeral Vision provides news and information to the funeral profession, helping professionals stay informed and connected.
Sharing stories and information is crucial for the growth and improvement of the funeral industry.
Transparency in pricing can benefit both funeral homes and families, but there are challenges and debates surrounding its implementation.
Negative press coverage can unfairly portray the funeral industry, and it is important to counteract these perceptions by promoting the positive aspects of the profession. Active community involvement and promotion are essential for funeral homes to build trust and attract clients.
Live streaming can be a valuable touchpoint for showcasing the care and service provided by funeral homes.
Sharing personal stories and testimonials can resonate with potential clients and demonstrate the benefits of funeral services.
Writing should focus on emotional connection and highlight the benefits of funeral services rather than just features.
The Funeral Vision job board aims to address the staffing crisis in the funeral profession.
Providing value and building an audience are key to long-term success in the funeral industry.

Funeral Burn-Out 🥵 Jun 11, 2024

Something almost all of us have been through.... The dreaded FUNERAL BURN OUT. Yohan & Michael talk about their journeys through it, how to overcome, & best strategies for reducing the likelihood of it happening again. Great value for all of our young directors out there: Put yourself first sometimes!!

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Show Notes:

(07:45) – Supportive coworkers make the job what it is.

(15:32) – The pressure of time in funeral service.

(21:06) – How to stay focused.

(32:08) – How a personal brand makes a difference in any industry.

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Takeaways

Working in the funeral service industry can be emotionally and physically draining, leading to burnout over time.
Having supportive coworkers and a positive atmosphere within a funeral home is crucial for the well-being of funeral directors.
Time constraints and the need for immediate action are common in funeral service, adding to the stress of the job.
Despite the challenges, many funeral directors find fulfillment in their work and are passionate about helping families during difficult times. Caring and going above and beyond can make a significant difference in the lives of grieving families.
Managers play a crucial role in motivating staff and creating a positive work environment.
Following your passion and dreams is essential in the funeral service industry.
Building relationships with families and providing personalized services is key to making a lasting impact.
Celebrating life and sharing unique stories can bring comfort and healing to families.
Establishing a personal brand and pursuing your dreams can lead to success in the funeral service industry.

Nathan Morris: A Conversation 🎵 Jun 04, 2024

This one has got it all today folks. Renowned musician & mortician, Nathan Morris, gets real with Michael. They go deep on the role of mindset in funeral life, growing as a human, the struggles of the mortuary, & the role music has on life.

Nathan’s new song comes out THIS WEEK: June 7th “Villain”. Listen to it 100 times & support this great funeral director!

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Show Notes:

(01:45) – Pursuing your passion in life.

(26:32) – The art of showing up every day.

(33:06) – Facing resistance in funeral service.

(37:08) – Growth in life & in business.

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Takeaways

The importance of being authentic and true to oneself, even in the face of criticism or judgment.
The impact of social media on personal and professional growth, and the challenges and rewards of pursuing creative passions.
The demands and challenges of the funeral profession, including the need for self-care and the struggle to find a balance between work and personal life.
The significance of perseverance and self-awareness in navigating life's challenges and pursuing one's passions. The importance of showing up and being consistent in pursuing one's passion.
Dealing with criticism and the impact of constructive feedback.
The challenges and resistance to change in the funeral profession.
The growth and expansion of funeral homes and the value of pre-need planning.
The release of a new song titled 'Villain' and the marketing strategy behind it.

What Happens When You Die Away From Home? ✈️ May 28, 2024

What happens with a preneed case that dies outside the location of the funeral home? Are you driving cross country for that removal? Asking the family to kindly use someone else? Hoping that they’ll cover the cost of an additional flight/shipping? Chris from SepioGuard & Michael get into all of this and so much more on how you can help your FH & its families.

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Show Notes:

(04:45) – How a retail background flows nicely into funeral service.

(08:32) – The key to preneed sales.

(23:06) – Decedent travel protection.

(34:08) – White glove service for the family is the way to go.

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Takeaways

Genuine connection with client families is crucial in the funeral service industry.
Understanding and addressing the emotional needs of families is more important than pushing sales.
Transitioning from retail to healthcare and then to death care requires adaptability and a willingness to learn.
Introducing new products or services in a large organization can be challenging, but persistence and teamwork can lead to success. Identify the problems in your industry and take action to address them.
Focus on providing a positive experience for funeral home counselors and client families.
Use technology and partnerships to improve processes and provide better service.
Have a long-term vision focused on continuous progress and supporting your industry.

American Idol Mortician Kennedy Reid! 🎤 May 21, 2024

It’s the 100th episode of The Mortuary Show!! And we’ve got an extra special guest for you... It’s the one & only Kennedy Reid. Kennedy just finished Top 20 in American Idol: She can sing, she can embalm, she can get the crowd going, and a special edition of Ave Maria may or (definitely won’t) make an appearance. Yay Kennedy!

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Show Notes:

(02:07) – Auditioning for American Idol.

(08:14) – Embalming room on National TV.

(21:40) – LA life vs funeral home life.

(28:07) – Always keep that license!

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Takeaways

Kennedy Reed, a top 20 contestant on American Idol, is also a licensed funeral director and embalmer.
She balanced her work at a funeral home with her time on American Idol, with the support of her funeral home family.
Kennedy's passion for her work as an embalmer is evident, and she finds fulfillment in caring for the deceased.
She discusses the challenges of dealing with cases involving children and gun violence, which can be emotionally difficult.
Kennedy had plans to dedicate a performance on American Idol to children who have lost their lives to gun violence. Being a contestant on American Idol is physically and emotionally challenging, especially for young contestants.
The filming schedule for the show is demanding, with long days and constant travel.
Kennedy plans to pursue a career in music and hopes to make original music and go on tour.
She will also keep her mortuary license as a backup plan.
Kennedy received support from fellow contestants and enjoyed sharing her background as a mortician.

Funeral Home Goes Green 🌱 May 14, 2024

How can we control that special odor we all so love to hate- DeCoMp??? Michael & Stephanie (@thegreendirector) discuss the changing shift towards green options for families. They also get into Parting Stones, opening a alkaline hydrolysis facility, and a lot more fun knowledge.

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Show Notes:

(00:36) – Running a Green Facility.

(05:43) – A unique way to control special odors.

(21:28) – Embalming for everyone.

(30:24) – Parting Stone.

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Takeaways

Running a green funeral facility requires creativity and problem-solving skills to accommodate families' wishes without embalming.
Creative solutions for odor control in natural burials include using natural antibacterial products, baby powder, and cedar blocks.
Distinguishing the funeral home from competitors is essential, and offering unique services and eco-friendly options can attract families.
Trying new products, such as green embalming fluids, can benefit both the funeral home and the embalmer's health. There are different levels of green funeral options, and families want more choices.
Embalming can be a beautiful last gift to preserve the memory of a loved one, but there are also more eco-friendly embalming options available.
The process of opening an alkaline hydrolysis facility can be challenging due to regulations and approvals from various authorities.
Funeral service can be emotionally draining and time-consuming, leading some professionals to seek alternative roles or support funeral directors in other ways.
Parting Stone offers a service that solidifies cremated remains into stones, providing families with an alternative option.
Supporting funeral directors and funeral homes is crucial for the industry's growth and longevity.
There is a need for an in-between role that educates families about their funeral options and helps them make informed decisions.

What Happens if you Embalm While Pregnant? 🤱 May 07, 2024

Go Jacqueline! A mommy to be still toughing it out in the prep room & at the funeral home. Find out what that's like, border "wars", & a suicide case wrongly identified...

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Show Notes:

(03:21) – Being pregnant as a funeral director.

(08:19) – From hospice to funeral home.

(13:18) – How to hand over the bill.

(28:00) – Misreported suicide case.

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Takeaways

Being pregnant as a funeral director can present unique challenges and limitations.
There is a variety of opinions on the use of personal protective equipment (PPE) in the funeral industry.
Working in hospice care can provide valuable experience and a different perspective on death and dying.
Licensing requirements can vary between states, creating challenges for funeral directors working on border areas.
Being present for families and providing hands-on care can have a positive impact on the funeral director's relationship with the family.

Smelling Salts on a Funeral 😤 Apr 30, 2024

Katie tells some crazy stories in funeral service: Baby's choking during a service, medical emergencies on the job, smelling salts to get those passer-outers perked up & family fist fights.

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Show Notes:

(03:02) – Why did you do this???

(07:54) – Corporate to family-owned.

(22:04) – Medical emergencies during visitations.

(25:59) – Family fist fights.

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Takeaways

Consistency in funeral service is important for building trust with families.
Finding a creative outlet, such as crocheting, can help relieve stress in the funeral industry.
Funeral directors may encounter unexpected medical emergencies at the funeral home and need to be prepared to handle them.
Family drama and conflicts can arise during funerals, and funeral directors must navigate these situations with professionalism and empathy.

How to Restore a Flattened Nose 👃 Apr 23, 2024

Kelley’s got some good tips for us embalmers out there! Repairing cot damaged facial features, neck lines, using mouth formers in some unique ways, and why do funeral directors ALWAYS need a back up pair of paints... Great stuff from our teaching specialist out of the University of Minnesota.

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Show Notes:

(04:11) – My pants ripped.

(10:14) – Mouth formers for a damaged nose.

(21:35) – Reducing swelling & edema.

(35:23) – The importance of tissue donation (yes, FD’s, I know)

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Takeaways

· Collaboration among professors is crucial in improving mortuary education and finding effective teaching methods.

· Embarrassing moments are common in the funeral industry, and professionals should be prepared to handle unexpected situations with grace.

· Comfortable clothing is essential for funeral directors, as they often need to move and perform physical tasks throughout the day.

· Innovative teaching techniques, such as using mouth formers for nose restoration, can enhance students' learning experience.

· Learning from other funeral directors and continuously seeking knowledge from various sources is essential for professional growth in the funeral industry. Collaboration and education between funeral directors and donation centers are crucial for successful organ, tissue, and eye donation processes.

· Funeral directors play a vital role in honoring families' wishes and providing support during the donation process.

· Sharing knowledge and skills with funeral directors can improve their ability to handle donation cases and communicate effectively with families.

· Engaging teaching techniques can enhance learning experiences for funeral directors and help them stay informed and adaptable in their profession.

Mortician VS. Playboy Bunny ☠️🐇 w/ Bridget Marquardt! Apr 16, 2024

Bridget is a playboy bunny... Ed & Michael are funeral directors... Where do you think this conversation goes??? The conversation might just SHOCK YOU! 👻👻

Listen to this exclusive interview with The Girls Next Door icon, Bridget Marquardt @bridgetmarquardt & her brother Ed the Mortician! We talk Playboy Mansion hauntings, seeing ghosts as a mortician, reality television for real, and Hugh Hefner.

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Show Notes:

Chapters

00:00 Introduction of Bridget and Ed

02:59 Bridget's Career in the Playboy Mansion and Ed's Career as a Mortician

07:09 Bridget's Experiences at the Haunted Myrtles Plantation

13:44 Ed's Spooky Encounter in New Orleans After Hurricane Katrina

21:07 More Ghostly Encounters at the Myrtles Plantation

24:02 The Intense Night at the Myrtles Plantation

25:27 The Influence of Inviting Spirits

25:56 Haunted Hotels and Paranormal Fascination

27:19 Mortuary School and Haunted Buildings

32:57 From Playboy Playmate to Podcast Host

37:07 Halloween Parties at the Playboy Mansion

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Takeaways

Bridget and Ed have different career paths but share an interest in the paranormal.
Bridget shares her experiences at the haunted Myrtles Plantation in Louisiana.
Ed recounts a spooky encounter during his time in the army in New Orleans after Hurricane Katrina.
The conversation highlights the connection between death and the supernatural. Bridget shares her fascination with the paranormal and her experience staying at a haunted hotel.
Ed discusses his career as a mortician and the strange occurrences he has witnessed.
Bridget talks about her journey to becoming a Playboy Playmate and her time at the Playboy Mansion.
They discuss their podcast and their love for Halloween parties.

I Found Gold Grillz in the Crematory 👑 Apr 09, 2024

Rank these from difficult to most difficult: Raising a family, being a funeral director, going to Mortuary School. Well, Sam is doing all of these. AT ONCE. Michael & Sam recap life, Catholic funeral services, Military Honors, and too much more.

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Show Notes:

(08:56) – Learning from the vets.

(19:20) – My brand is a little different than yours.

(26:16) – Catholic services explained.

(35:44) – You want to see my what?!

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Takeaways

Working as a funeral director apprentice requires a combination of technical skills and customer service abilities.
Learning from experienced funeral directors is valuable in understanding the industry and its traditions.
The funeral service industry is evolving, and there is a need to balance tradition with modernization.
The impact of women in funeral services is significant and brings new perspectives and approaches to the field. Renovations should be true to the brand and cultural identity of the funeral home.
Balancing tradition and modernization is important in funeral services.
Funeral directors play a central role in Catholic funeral rites.
The role of a funeral director involves both being in the spotlight and stepping back to allow families to grieve.
Finding balance between work and personal life is crucial for funeral directors.
Self-care and personal time are essential for the well-being of funeral directors.

Gettin' Stiff Stiff 🦾 Apr 02, 2024

Give Alexis & Shannan a big mortuary HELLO. They've gotten trapped in morgue coolers, helped on some infamous funeral services, and just know how to rock the house. They've got their own pod too called "Gettin' Stiff" (Hey! That's the name of this week's episode.) ENJOY!

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Mortuary Marketing

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Show Notes:

(04:23) – How do we get families to understand FS?

(08:27) – Being direct(or)

(19:18) – Alexis... go.

(24:06) – Shannan....go.

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Takeaways

Clear communication and using simple terms are essential in helping families understand funeral arrangements.
Transparency and directness are important in the funeral industry to build trust with families.
Funeral directors play a crucial role in supporting families during difficult times and providing them with the information they need.
Sharing knowledge and stories in the funeral industry can empower families and provide valuable insights.
The podcast aims to bridge the gap between funeral professionals and the general public, providing education and understanding about funeral service.

Death = The Great Equalizer ☠️ Mar 26, 2024

Mika & Michael get deep... Is your state of mind different because you’re a funeral director? What is it like experiencing death when you see it every day? Life is PRECIOUS folks! One of the ways to enjoy it is listening to the Mortuary Show ;)

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Mortuary Marketing

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Show Notes:

(12:00) – Funeral service has shifted.

(20:05) – Help yourself so you can help others.

(32:18) – Death gets to us all (sometimes when you least expect it).

(42:12) – Eco friendly caskets & casket sales.

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Takeaways

Funeral directors have a unique perspective on life and death, which can bring a deeper appreciation for every day and the value of human connection.
The funeral industry is going through a transformative period of change, with shifts in funeral rituals and methods of disposition.
Funeral directors play a vital role in providing support and guidance to families during times of loss and grief.
Self-care and mental health are important for funeral directors to maintain their well-being and continue providing compassionate care.
Death is the great equalizer, reminding us of the fragility and preciousness of life. Green burials are becoming more popular, with fully green cemeteries emerging in some areas.
Some funeral professionals dislike selling caskets and find it challenging.
There is a growing excitement for eco-friendly caskets and funeral options.
There is a cultural shift in funeral practices and values, with more people seeking non-traditional options.

What Happened in Colorado? 🏔️ Mar 19, 2024

We are in this together! The future of funeral service & the representation of morticians is in our hands... Ciara has great insight as to what happened in CO, and we discuss how to overcome the "negative news" that our industry is vulnerable to.

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Mortuary Marketing

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Show Notes:

(00:30) – Incident in Colorado.

(04:30) – State licensing changes.

(27:39) – How to build trust.

(36:41) – Why young funeral directors are so important.

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Takeaways

Transparency and open communication are crucial in building trust with families.
Discussing death and pre-arrangements is important for individuals and families to have peace of mind.
Young funeral professionals bring a fresh perspective and passion to the industry.
Adapting to changes and striving for excellence are key in the funeral profession.
Building a strong team and community support are essential for success in the industry.

Husband Rides to Wedding in the Hearse 💍 Mar 12, 2024

A funeral home wedding (yes, they met in Mortuary School), ceremonial flag waving for veterans, and funeral home renovations. Mark can do it all!

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Mortuary Marketing

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Show Notes:

(02:02) – Funeral Home Wedding.

(11:52) – Dealing with business can be intimidating.

(26:03) – Working with your spouse.

(37:31) – Take some time for yourself.

It's National Funeral Directors Day! 🧑‍💼 Mar 11, 2024

Today is National Funeral Directors Day! A sincere thank you from the bottom of our hearts for the work that morticians do. We are a selfless group of people that puts the needs of grieving families over our own. Thank you for what you do. Make today GREAT! You deserve it.

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Mortuary Marketing

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Email: conor@mortuary-marketing.com

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Show Notes:

(03:00) – Iowa mass casualty plane crash.

(11:05) – How did funeral directors prepare the remains?

(19:18) – Funeral directors are being honored.

(22:12) – The changing perspective about funeral service.

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Takeaways

Funeral directors deserve recognition and appreciation for their work.
Mass fatalities present unique challenges for funeral directors.
The public should understand the value and importance of funeral directors.
Recognition and gratitude for funeral directors can help attract more people to the profession.

This Funeral Home's Secret Formula for WOW-ing Families 😲 Mar 05, 2024

Phil's funeral home has a secret.... What's the best way to impress families & get them coming back for life? The answer is different than what you may think.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(08:29) – Best way to connect with families.

(20:56) – How do you take your toilet paper?

(31:30) – How to use your funeral director's different strengths.

(36:21) – Community engagement.

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Takeaways

Creating a supportive work environment and fostering camaraderie among staff members is crucial in the funeral service industry.
Applying previous studies and skills to funeral service can bring unique perspectives and enhance the quality of service.
Personalizing services and asking thoughtful questions can create meaningful experiences for families.
Training and development are essential for continuous improvement and growth in the funeral industry.
Engaging with the community and showcasing individual personalities can help funeral homes stand out and build relationships. Creating a fun and special work environment can help employees improve their performance.
Leaders should strive to connect with their team members and their families.
Attending professional development programs like ICCFA University can enhance skills and knowledge in the funeral industry.

Mortician Enlists the Day After 9/11 👊 Feb 27, 2024

Ed enlists in the Army the DAY after the 9/11 attacks, served as a Mortuary Affairs specialist in Afghanistan & Iraq, and now casually runs a studded trade service in Northern Michigan. This guy does it all!

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Show Notes:

(04:21) – Craziest stories from serving as a Mortician.

(27:17) – Helping families of fallen soldiers.

(37:15) – Driving all over the state for removals.

(40:12) – Decomposed body transfers.

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Takeaways

Ed's interest in funeral service began in high school when he chose to research what happens to us after we die.
After completing mortuary school, Ed enlisted in the army and served in mortuary affairs, handling the transportation and care of fallen soldiers.
Ed faced challenges in coordinating with casualty affairs officers and organizing services for fallen soldiers, but found it rewarding to provide a dignified send-off.
Ed experienced the effects of PTSD from his time in the military and emphasizes the importance of seeking help and processing trauma.
After leaving the military, Ed started his own trade service in northern Michigan, providing transportation and embalming services for funeral homes in the area. Funeral home owners face challenges such as lack of time, staff shortages, and inexperienced licensed personnel.
Dealing with unique cases is a common occurrence in the funeral industry, with various conditions and circumstances presenting themselves.
Managing the medical examiner contract involves being on call and ready to respond within a short timeframe.
Transportation and time constraints can be challenging, especially when dealing with cases that require travel to distant locations.
Funeral directors often encounter difficult and memorable removals and transfers, including decomposed bodies and challenging environments.
Despite the challenges, many funeral directors find fulfillment and satisfaction in their work, driven by a genuine love for their profession and the opportunity to serve their community.

Brain Delivered in an Ice Cream Bucket 🍦 Feb 20, 2024

Some WILD stories on who's suing who in funeral service. Our favorite Mortuary Lawman, Mr Sharkey, shares some of his best stories (those he's allowed to tell). A brainy ice cream sunday, illegal body transferring over county lines, wage differences among FDs state to state, and more.

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Show Notes:

(03:16) – Cash flow & insurance policies.

(09:36) – How does insurance impact your business?

(16:07) – Get off the phone.

(25:25) – The best way to fund a funeral.

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Takeaways

Operating funeral homes on state borders can be challenging due to the need to understand and comply with different laws in different jurisdictions.
When a death occurs in one state but the funeral home is located in another state, the law of the state where the death occurred usually applies.
Dealing with old cremated remains requires following state-specific regulations, which may involve notifying the family and finding a permanent resting place.
Disinterment, reinterment, and exhumation are legal processes that require court orders and specialized equipment to ensure the dignified treatment of the deceased.

Morticians Experience Grief 💔 Feb 13, 2024

Our dear funeral friend Brittany wrote a book! She is a funeral director soooo technically it's only a chapter, but that's like writing the Lord of the Rings series with our schedules. And she gives us some goodies ⬇️

FREE Grief Workbook

(Thanks Brittany!)

Link for the book: "The Grief Experience: Tools for Acceptance, Resilience, and Connection"

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Show Notes:

(02:06) – Writing a book as a mortician.

(08:24) – Run when you grieve.

(17:01) – Funerals are for the living.

(18:00) – Be the real you

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Grief is a universal experience, and it is important to have open conversations about it.
Collaborative approaches to grief can provide diverse perspectives and support.
Setting goals can be a helpful way to navigate grief and find purpose.
Funeral directors play a crucial role in guiding families through the grieving process and creating meaningful experiences.
Obituaries can be a powerful way to honor and remember loved ones.
Coming together to celebrate and remember the deceased is an important part of the grieving process.
Authenticity and empathy are essential qualities for funeral directors to connect with families.
The book 'The Grief Experience' offers a range of perspectives and tools for acceptance, resilience, and connection.

Preparing for Mass Casualty 👮 Feb 06, 2024

How can you possibly prepare for a mass shooting, environmental disaster, or plane crash as a mortician? Michaelene (@Quietus_Bee) gives her unique perspective on this & more as a Thanatologist.

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Show Notes:

(06:19) – Teaching Thanatology and Death Companioning

(12:31) – Preparing for Mass Casualty Situations

(21:25) – The Importance of Self-Care in the Funeral Industry

(28:56) – Getting Emotional on the Job.

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Takeaways

Thanatology is the study of death, dying, and bereavement, going beyond basic mortuary science programs.
Funeral directors should think outside the box and consider the psychology of individuals experiencing grief.
Addressing difficult topics, such as abortion and abuse, with empathy and understanding is crucial in funeral service.
Self-care is essential for funeral professionals to prevent burnout and provide better support to families.

A Mortician's Vacation 🌴 Jan 30, 2024

This week's episode is brought to you by The SCCFA:

Get your early-bird tickets to "The Southern" TODAY!

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How does one build a cremation society? How about doing it from hundreds of miles away? Pierce goes deep into how he built up their family business, the importance of systems/training, & how association conferences can lift your game up.

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Show Notes:

(03:32) – Why Ohio?

(09:26) – How the funeral industry has evolved.

(38:58) – Building culture at the Mortuary.

(43:22) – Get applause for new calls.

Dolly Parton was at my Funeral Home 🤠 Jan 23, 2024

Yasi's so starstruck by Ms. Dolly Parton at her funeral home that she almost ends up in her own casket. What is the procedure for a megastar wanting to go to a service? You might be shocked by her answer...

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Show Notes:

(00:54) – Ms. Dolly at the funeral home.

(08:42) – Keeping it close with your family.

(16:31) – Embalming is not for everyone.

(23:09) – Thanatology, the study of death.

The Ultimate Jaundice Formula 💛 Jan 16, 2024

Mack's got a jaundice formula he GUARANTEES to work... I'm almost excited for my next yellow case to give 'er a try. The boys open up about their first removal (Mine was my own grandmother) & thoughts about families in the prep room.

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Show Notes:

(07:34) – Michael's first removal was his own Grandmother.

(16:27) – Every family member wants in on the arrangements.

(26:10) – The ultimate jaundice formula.

(37:04) – Family wants in on the preproom.

Cakes Shaped Like Body Parts 🎂 Jan 09, 2024

Does designing cakes shaped like *explicit* body parts translate to restorative art? I'm dyin' for a slice.

Kayleigh is a long time supporter of Mortuary Marketing & first time guest!

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Mortuary Marketing

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Show Notes:

(05:58) – No more pre-reqs for Mortuary schools?

(13:28) – Online school vs in-person for learning about death.

(23:32) – We need young funeral directors.

(30:25) – Make-up & nail painting tips.

Drone Delivers Cremated Remains 🚁 Jan 02, 2024

This funeral home delivers cremated remains by drone and accepts crypto payments for burials... No one has ever done any of it, but hey, it’s great publicity for the mortuary. Jeff is a lifelong mortician & master at getting his funeral homes noticed. Guaranteed to get the embalming juices flowing today!

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Mortuary Marketing

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Show Notes:

(05:49) – Hospice talks & branding.

(16:20) – Pay it forward fast food lines.

(25:43) – Death tok.

(34:56) – Want new business? Do new things.

She Planned her own Funeral at 25 😳 Dec 26, 2023

Talk about getting ahead of things. Madison is a Veteran, Licensed Funeral Director, and planned her funeral (70?) years in advance... All before the age of 26. She wants to be a professor, I think she should become a mime next.

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Mortuary Marketing

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(09:19) – Army into funeral service.

(19:45) – Arlington National Cemetery.

(26:00) – Youngest pre-planner of all time.

(34:27) – Emotional training for morticians.

Bourbon Sippin' at the Cemetery 🥃 Dec 19, 2023

My two favorite things? Talking funerals and..... a splash of bourbon. You'll want to join in after this one on the world's first cemetery bourbon pairing with Lacy Robinson. Also funerals before death, hospice relationship cultivation & more more more.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

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Show Notes:

(04:04) – Michael's bourbon trail experience.

(09:33) – Burial & bourbon.

(15:02) – Funerals before death.

(23:56) – Hospice relationships >>

She Slept in the Funeral Home Basement for 1 Year 😴 Dec 12, 2023

Could you handle bodies zipping by your room every night? How about using a pager to answer death calls? Digging ditches for natural burials? If yes, listen to the episode. If no... reconsider ;)

@themortuaryprofessor

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

⁠⁠Check it out.⁠⁠

Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(03:58) – When morticians discovered the cell phone.

(12:55) – There are so many options for families now.

(24:42) – Modern issues in the mortuary world.

(34:27) – The future wave of mortuary students.

Man Gets Caught in Window, Dies 😨 Dec 05, 2023

Gun cases with the Medical Examiner, man gets caught in a window & dies, shipping a body first class to Jamaica. A mortuary Texan, Dawn, tells her stories!

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Mortuary Marketing

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⁠⁠Check it out.⁠⁠

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Show Notes:

(00:52) – Covid vacation.

(09:03) – Trapeze embalmer.

(15:32) – Bang bang removal.

(30:42) – Prayer cards & sentimental value.

Cover Your FH's A$$ 🍑 Nov 28, 2023

Funeral Homes get sued for all sorts of reasons in this day & age. It's something that can single handedly take down your business & legacy. We talk with Greg about some HR tips as well as how to get a funeral home featured in the media.

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Mortuary Marketing

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(06:49) – Funeral homes on the news.

(12:51) – Organic reach on search engines.

(20:59) – Labor management laws.

(28:05) – Worker's comp in funeral service.

Paperwork for the Dead 📝 Nov 21, 2023

When a family has an insurance policy upon their passing, what do you do? Let’s just say, I know many have sat on the phone for hours & hours trying to sort it out. I think we’ve found a better way ------ > Listen to what Deanna & Andy got goin.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

⁠⁠Check it out.⁠⁠

Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(03:16) – Cash flow & insurance policies.

(09:36) – How does insurance impact your business?

(16:07) – Get off the phone.

(25:25) – The best way to fund a funeral.

Bury Me in Corn 🌽 Nov 14, 2023

I'm telling you... this episode is corny. Iowa corny. The head honcho of the Iowa Funeral Directors Association, Danielle, has done it all. Celebrant, pre-need, vaults, caskets, clown services. Listen to Iowa's best.

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Mortuary Marketing

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Show Notes:

(10:55) – Diving head first into funerals.

(21:49) – Repeat services for life.

(32:53) – Getting your foot in the door anywhere.

(44:23) – Friends in funeral service.

Tracking Human Remains 🎯 Nov 07, 2023

Picture this... Your day at the FH is almost over BUT you're waiting for a body to arrive from the transport team. Where are they? How long until they arrive? When can I expect to get going? We're talking tracking bodies today with Jose from MorTrack.

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Mortuary Marketing

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Show Notes:

(05:40) – Tracking fruit vs bodies.

(15:31) – Dispatch & case assignment for removals.

(25:17) – Simplifying the transfer game.

(33:19) – Live tracking a body.

Handling a Family's Funeral Finances 💸 Oct 31, 2023

What do you say when a family asks how to close their accounts? How about when they ask about veteran's benefits or SS benefits? Probate? More money talk we don't understand? (I'm with ya). Matt tells us about it & Full Circle Aftercare...

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Mortuary Marketing

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Show Notes:

(06:14) – That feeling of hopelessness as a mortician.

(15:19) – Post-funeral checklists?

(23:31) – Information overload after a loss.

(30:54) – Aftercare -> Pre-need

Funeral Homes Teaming Up For Discounts 🤑 Oct 24, 2023

Independent & family FHs are teaming up to get discounts on their products & services. Interesting concept! Mortuary Marketing is the newest vendor for the org: The Commanders Initiative.

Email: michael@mortuary-marketing.com

To claim Eddie's generous offer!

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

⁠⁠Check it out.⁠⁠

Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(05:17) – Being the underdog as an independent FH.

(11:34) – Preneed for the small FH.

(17:22) – How Commanders Initiative is evening the playing field.

(22:28) – A special offer!!

Funeral Home Hosts a Haunted House 🎃 Oct 17, 2023

How does your funeral home stand out in your community? There’s tons of ways to do it! Find out how this Utah funeral home has expanded using local gatherings, parades, & events to grow.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

⁠⁠Check it out.⁠⁠

Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(05:29) – Dealings with the hearse.

(13:15) – Those little extra things.

(20:53) – The grooming of a funeral person.

(29:59) – How does one loss truly impact your life?

A Mortuary Librarian 📚 Oct 10, 2023

Did you know there is a library solely dedicated for morticians?? Yup. It’s at the University of Minnesota. Listen to the head librarian’s scoop on how it works, the amazing books from generations past, and how their program is pushing the limits of funeral service.

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Mortuary Marketing

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Show Notes:

(03:56) – Bachelor of Science in Mortuary Science.

(10:55) – Writing a paper on the history of embalming.

(19:49) – How to do a research project in Mortuary Science.

(29:19) – Medical school imbedded in the program.

The Funeral Blankie Guy 🛏️ Oct 03, 2023

From nightclub bouncer to selling anything & everything you could imagine in the funeral industry. The one & only Ryan Reyes jokes & jabs with Michael about the industry, crazy stories, & a different path for family funeral directors.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(07:04) – Family sells before he could become a mortician.

(15:26) – Hawaiian excursions & 100lb weight loss.

(21:16) – Dedication to your craft AND to your family.

(33:49) – Best trade shows around are...??

Hearing Your Final Tribute Before Dying 😲 Sep 26, 2023

What would it be like for you to hear your own final tribute before death? What if your family had your obit ready for publishing before you pass? Wild concept. Listen up to Sarah from My Modern Tribute.

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Mortuary Marketing

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Show Notes:

(03:24) – Professional writers for a tribute.

(09:29) – Writing your own tribute can be a cathartic experience. (16:27) – How to separate your pre-need service.

(24:15) – The results.

Michael's First Ever Embalming 🥇 Sep 19, 2023

DEATH in Orange County. We’re talking motorcycle accidents, Michael’s first ever embalming story, and the lighter side of funeral service with Nick Ramos. Find out what it means to have that calling.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Email: conor@mortuary-marketing.com

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Show Notes:

(05:51) – Seeing your first body in the prep room.

(15:06) – How can you apply what you learned in Mortuary School.

(21:44) – The honor of being on the removal team.

(29:02) – The journey of the grieving process.

Homicides in New Orleans ⚜️ Sep 12, 2023

Homicides in one of the most dangerous cities in the world... How does Taja (_therisingrose_) handle seeing such challenges day in & day out? How can a Death Doula help your FH workload.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(05:39) – How to take your mind off of the things we see.

(12:26) – Extra help when you need it.

(19:01) – Death Doulas in the funeral home.

(25:53) – What's your calling?

When the Tissue is Gassy 🛣️ Sep 05, 2023

Monica Torres comes on! Michael & Cold Hands talk tissue gas, channeling, brain surgery, & other embalming situations. @colhadnshosts

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Email: conor@mortuary-marketing.com

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Show Notes:

(00:42) – Terrible case of gas (tissue).

(05:34) – Using tissue gas eradicator.

(12:35) – Full PPE?

(17:49) – How to make your bodies look the best.

The Real Elvis Funeral 🌹 Aug 29, 2023

We’re talking custom funerals ranging from Elvis themed to a chapel feast. Christy from Rose Cremation knows how to throw a deathly party for the patrons of her FH. Get in on some futuristic funeral tips.

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(04:53) – Going from 60 calls to 200+

(15:44) – The public going sour on funeral homes.

(25:52) – The wave of morticians from 25-35 y.o.

(33:46) – 80% cremation.

Shocking Autopsy Stories Revealed 🗡 Aug 22, 2023

Autopsy techs & funeral directors: A conversation for the ages! Gerald G Dubya (big_led73) has some INSIGHTS! What do autopsy techs take into consideration for morticians? What’s the craziest thing he’s seen? Where & how does he make his cuts? How do you spot causes of death in the organs? And that’s just scraping the surface...

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Mortuary Marketing

Increase your funeral home’s business! Guaranteed to get you more death calls.

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Want to start today?

Email: conor@mortuary-marketing.com

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Show Notes:

(07:22) – What’s the most gruesome thing & how do you cope?

(16:22) – Bullet x-rays & personal effects.

(28:35) – Sawing your finger during an autopsy.

(42:19) – Criminal justice teams up with the medical field.

At Home Pig Dissecting 🐷 Aug 15, 2023

A nursing home removal in 2 minutes, pig dissection on the living room table, & a spousal suicide pact. It’s a fun one with Morgan McWilliams @morticianmorg.

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Show Notes:

(06:07) – Online school for funeral directors.

(16:35) – At home pig dissection.

(22:09) – Suicide pact for a couple.

(27:33) – Tipping cot on a first ever removal.

Cold Funeral Sandwiches Are Out 🥪 Aug 08, 2023

How can funeral directors incorporate food in the grieving process for families? Michael & Amber come up with tons of ideas for your FH & helping loads of families! Check out Mortician in the Kitchen!

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Show Notes:

(04:59) – Prep room Rosé.

(15:09) – Dual-Funeral Director-Server

(26:42) – Virtual toast funeral.

(35:20) – You only die twice.

Funeral Directing Dogs? 🐶 Aug 01, 2023

What are the different types of dogs in funeral service & how can you use them to provide comfort to your families?? Dogs may replace us funeral directors soon... ;) Check out Melissa & her work with The End.

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Show Notes:

(03:33) – Pet funeral care & burying a horse.

(09:54) – A therapy dog saves a woman during a deep stage of grief.

(17:20) – Future of dogs in funeral service.

(23:57) – Deathly soaps.

Organ & Tissue Recovery 👁️ Jul 25, 2023

(NOT HARVEST) Before The Coffin's, Heather Taylor, tells us about her excursions in the wild world of organ/tissue/eye recovery. Yes.... Many an embalmer's nightmare. You've GOT to listen to her perspective. It will give you an appreciation for the work, sacrifice & generosity that is tissue recovery.

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Show Notes:

(03:10) – Traveling all over the state for work.

(12:31) – How do you harvest the organs?

(20:30) – The halloween capital of the world.

(30:11) – Harvesting the skin.

Hot Wheels Ultimate Challenge!! 🔥🚗 Jul 18, 2023

Tune in TONIGHT (Tuesday 7/18) at 10ET to NBC to watch Michael on NATIONAL television! Watch him pay tribute to funeral directors everywhere on the show Hot Wheels Ultimate Challenge! Today’s podcast episode is with Bob Partington- one of the most innovative, impressive inventors around & was one of Michael’s teammates on the show. Check it out tonight or stream it after on Peacock.

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Melissa, The Funeral Babe! 💁‍♀️ Jul 11, 2023

For the first time EVER... Funeral Babe goes on a podcast! And wouldn't ya know it, its on The Mortuary Show! Find alllllll about her life, TikToking, prep room craze, & documenting funeral life!

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Show Notes:

(08:12) – Cosmetics from the Funeral Babe.

(20:42) – Everyday life for a Toker.

(32:34) – Dealing with misunderstandings.

(43:27) – Prayer cards from above.

Funerals with a Wedding Twist 👰 Jul 04, 2023

The Glam Reaper graces us with her presence! Michael & Jennifer Muldowney have some GREAT stuff for you this week: How to make funerals unique, funeral vs wedding planning, & so much more.

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Show Notes:

(03:55) – The best officiants for a service.

(13:04) – Making it about the loved one.

(27:28) – Personalizing is everything.

(30:00) – How to upsell softly & helpfully.

Funeral Arrangements for Teenagers 😧 Jun 27, 2023

How do you handle making funeral arrangements with teenagers that have lost a parent? It's one of the hardest things we have to do for many reasons. Terilyn, of the Foundling Daughters, has some tips!

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Show Notes:

(01:59) – Early adulthood losses.

(08:03) – Coordinating for the family.

(16:13) – Put yourself in the teenager's shoes.

(28:31) – Continued contact with families (it can help your FH!)

The Boss of Funerals ⚰️ Jun 20, 2023

Elaine of THE Funeral Boss Inc gets on with Michael about all the good stuff. Cremation craziness, instagram life, vault sales, business stuff, etc, etc, etc. Super fun! Enjoyyy

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Show Notes:

(03:30) – The business behind funerals.

(09:23) – Networking & relationships in funeral service.

(17:41) – Elaine's path to Funeral Boss life

(27:00) – Funeral swag.

Disney Princess Funeral Director 👸 Jun 13, 2023

The Disney Princess Funeral Director herself! *Self-proclaimed* An epic, hilarious, all over the place convo with Brittany of Glenville Funeral Home. They talk about so much, your head's gonna be spinnin’. Reach out to Brittany about the Nurse Honor Guard at glenvillefuneral@gmail.com

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Show Notes:

(06:01) – Venting as a funeral director.

(16:33) – Tissue builder botox.

(28:20) – Growing up in the funeral home van.

(52:00) – Nursing honor guard.

An All-Naked Funeral 😱 Jun 06, 2023

Here's one... An all nude funeral incorporating kiddie pools, smacking & a heck of a lot more. We'll do anything for our families & their rituals! Follow Candice on insta for goodness sake.

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Show Notes:

(07:02) – Casket company transitions to funeral home.

(13:22) – Storefront funeral homes in Florida.

(25:14) – Funeral directors are to be entertained.

(36:01) – Watching an autopsy in-person.

30 Years Old & Under Funeral Home 👧 👦 May 30, 2023

Akeah jumps on to tell us abut her unique workplace at the FH; The youngest funeral home in the U.S. Thats a made up stat, BUT they are crazy young & fun!

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Show Notes:

(03:07) – Everyone is between the age of 21 & 30.

(09:15) – Small things go a long way.

(15:20) – Doing every aspect of funeral service.

(21:21) – Everyone makes mistakes.

(Intentional) Arm Movement Post Embalming 🙋 May 23, 2023

Michael goes on the “Let Me Walk With You” podcast. He opens up to Nicole about his life as a funeral director. Listen to some of his favorite stories, his advice on being a mortician, & how he came to do what he does.

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Show Notes:

(03:38) – Embalming to stand erect.

(08:11) – Funeral directors coming in from outside family businesses.

(17:33) – Have we ever had backlash?

(23:58) – Improving FHs through marketing.

Hypo-Injecting the Thanksgiving Turkey 🦃 May 16, 2023

Fun convo alert! Jennifer has a b-e-a-uuutiful outlook on being a funeral director.... And some pretty hilarious stories: Turkey injecting, black eyed funerals, young guns in the funeral industry & so much more.

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Show Notes:

(03:34) – What the turkey looks like in a funeral directing family.

(12:51) – What makes a funeral director cry.

(22:21) – Delaying funeral arrangements for the family's interest.

(31:01) – Black eyed funeral fights.

A Different Cot for Every Removal 🚑 May 09, 2023

What are the biggest differences in funeral service between the UK & the US? Find out about different devices used, procedural differences, & caskets vs coffins.

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Show Notes:

(04:32) – Family needs to register themselves in England.

(12:31) – Small, private viewing rooms.

(17:20) – Coffins that size match to the deceased.

(36:01) – Funeral homes make removals from onsite to the coroner.

How Many Generations Can a Funeral Home Last For? 🕰 May 02, 2023

Nick is a FIFTH generation funeral director. Learn the ins & outs of how a funeral home can thrive for over 100 years & some of the crazy stories along the way.

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Show Notes:

(06:40) – What does it take to get to 6 generations of Undertaking?

(16:37) – Nick's projection for funeral service.

(29:06) – The dynamic of a family firm.

(38:28) – Covid in NYC.

Funeral Directors In Love 💞 Apr 25, 2023

Author, Megan Montgomery comes on the pod to talk about her newest book! It’s got funeral directors, playmates, & dueling embalmings.... It’s a cant miss.

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Show Notes:

(06:08) – Why write about funeral directors?

(14:27) – Romance in the (funeral) workplace.

(24:04) – Rival morticians fall in love.

(34:41) – How funeral directors helped Megan write her book.

LIVE From Europe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Apr 18, 2023

Michael comes to you LIVE from the Dublin airport to talk about his trip overseas & all the mortuary things he came across during his weeks abroad filming a TV show!

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Cavity Fluid That *Doesn’t* Sting the Nostrils 👃 Apr 11, 2023

We've got a fun convo with Alicia, the CEO of Kelco Products & Fluid. We dive into how it is running a company & becoming a mortician simultaneously, what are the top selling fluids out there, & how we can all grow together in this industry.

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Show Notes:

(07:01) – Running a company while becoming licensed.

(16:40) – Working with family members.

(23:10) – Customer service is the KEY.

(33:33) – Pet urns, another income stream.

Discovering, Dissecting, and Disinterring BONES 🦴 Apr 04, 2023

Ruth is our bone specialist. A masters in Archaeology, Ruth discusses the final stage of decomposition, what to do with human bone remains, & all other things boney.

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Show Notes:

(04:01) – From Archaeologist to Morticianist.

(11:22) – Pet peeves for setting features quickly.

(24:33) – Full time embalming with no front of house work.

(36:25) – Bone preservation.

Everyone Walking Through Your Doors is a Customer 💭 Mar 28, 2023

Curtis is the CEO & founder of Tukios. Listen to how he started 7 different businesses, how he landed in the funeral industry, & why he thinks funeral directors are the key to keeping our loved one's memories alive.

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Show Notes:

(04:45) – Videos & live-streaming for funeral services.

(11:26) – Tribute video development.

(19:58) – Funeral directing is a ministry.

(26:59) – Flower commission for websites.

Getting Recruited to be a Funeral Director 🕵️‍♀️ Mar 21, 2023

1st EVER repeat guest & #1 most played episode of all time- Annie Newman! Yes, she was the first episode & maybe that's why, but that doesn't stop her from gloating over the graves of the infamous morticians & dropping come GREAT tips. Using a recruiting firm for finding your dream FH, embalming as an apprentice, weird antics in the Northeast.

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Show Notes:

(04:52) – Different ways of finding a job.

(10:08) – Difference between the NE & the Midwest.

(18:50) – Michael's the hot boss. (Idk about that).

(27:22) – How to learn your craft.

Monica Torres & Having Cold Embalming Hands 👐 Mar 14, 2023

One of the most renowned embalmers in history.... We have on Monica Torres! Michael & Monica talk about some old embalming techniques going out of style, obesity cases in the prep room, & Monica's biggest tip for cosmetics.

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Show Notes:

(01:31) – Embalming your own dog.

(15:30) – Decapitation embalming procedure.

(30:35) – Learning how to embalm obese cases is an absolute must today.

(43:14) – Rapid fire questions for Monica.

What Is The Best Type Of Urn Ever Made? ⚱️ Mar 07, 2023

Max is the Co-Founder of Oak Tree Memorials. Some very unique, beautiful, artistic urns. Find out how the urn business is run behind the scenes, what’s the best type of urn, & why are jewelry pieces so difficult to fill???

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Show Notes:

(01:11) – Why are keepsakes so friggin hard to fill???

(09:34) – Hand-crafted Italian urns.

(17:42) – Opting out of showrooms for digital.

(29:14) – Michael comes up with a GENIUS idea.

Ambulance Driver Dies Saving Someones Life 🚑 Feb 28, 2023

Erik Schneider owns his own funeral home & trade service in NJ/NY. Find out how he runs the show & hear some of his CRAZY stories from the years. Including a live crab in a viscera bag & maybe the craziest situation we've had on the show to date.... You can’t make this shizz up.

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Show Notes:

(04:21) – How to separate yourself as a trade specialist.

(15:01) – Buying a funeral home.

(27:48) – Using your mentors to help you get to the next level.

(38:35) – Quite possibly the best story we’ve had to date... MUST listen.

Can Funeral Directors Really Retire? 🧐 Feb 21, 2023

Listen to Wisconsin’s very own Jacob! He tells the story of how his Dad sold multiple funeral homes & is now traveling the country as a retired mortician. Jacob’s experience going from South Dakota to Wisconsin as a FD. How a grieving woman wanted her mother’s clothes back for a reason you will not belive...

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Show Notes:

(04:38) – From funeral director to owner to retiree.

(11:36) – Sioux Falls directing funerals.

(22:46) – Working your way into ownership at a funeral home.

(25:30) – Transfers at a mental hospital.

When Purge & Sh*t Is a Way of Life 😌 Feb 14, 2023

California Katon comes to us live from the ID viewing room at the crematory. He tells us what its like being under fire all day, every day (Yes, that was a pun). He also had the classic P&P combo ruin his clothes recently.

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Show Notes:

(05:05) – Using the proper terminology for families.

(14:11) – The crematory is the middle ground for a funeral director.

(19:09) – Ammonia, hoarder removal.

(25:41) – Using plastic bag for urns.

The Grave Woman- Grief Gets Us All ❤️ Feb 07, 2023

Joelle (aka The Grave Woman) shows us how funeral directors can live a better life. Allow yourself to grieve, control the time that you have, learn more about yourself & what YOU NEED to make it through. Great tips for all of us morticians!

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Show Notes:

(07:03) – Burning out- & not from the retort..

(10:38) – Don’t be afraid to give yourself a moment to grieve.

(26:00) – Using zodiac practices as a funeral director.

(33:55) – How can a funeral director get back time?

What Happens When Someone Dies ON a Plane?? ✈️ Jan 31, 2023

Samantha has a 7 days on, 7 days off shift. WOAH. What its like bouncing from director to pre-need and back to director again. We also find out what happens when someone dies on a plane...

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Show Notes:

(04:46) – 7 on, 7 off.

(14:52) – Vacation life as a funeral director.

(19:20) – Would Michael ever not be a funeral director??

(24:50) – Samantha gets physically and verbally assaulted on a funeral.

Using Back Hair During Embalming... 🔙 Jan 24, 2023

Well this conversation got a bit hairy.... Michael & Kyle chat about life at a 'warehouse' funeral home, fatherly influences, and using those nasty back hairs for restorative purposes.

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Show Notes:

(04:38) – Low cost, high volume business model.

(10:18) – Do you get tired going on multiple funerals EVERY day?

(18:11) – The new uniforms for morticians.

(30:30) – How our Dad's influenced us into Mortuary work.

Is the Death Industry Being Resisted By The Public? 🤔 Jan 17, 2023

Lily teaches us how to “fill in” the skull when a portion has been removed during operation. Why do funeral directors have the best perspective on living even though we are surrounded by death?

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Show Notes:

(04:45) – Vacations are the only way to escape as a funeral director.

(13:31) – Learning embalming during Covid.

(26:23) – Why is the death industry being resisted so much?

(36:46) – Repairing a partially removed skull.

The Embalming Word of the Day? Taríchefsi 🇨🇾 Jan 10, 2023

All the way from Cyrprus, we've got Tina! What are the rituals in this beautiful Island country? Melting pot funeral services, temporary caskets, oil, wheat, and blessings.

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Show Notes:

(04:23) – Cypriot funeral services.

(08:12) – Hand-dug graves for speed.

(19:40) – Eye donation in the U.S.

(28:37) – Working in a divided country.

10 Things To LOVE About Funeral Service 🧡 Jan 03, 2023

Michael talks about his top 10 reasons why he loves being in funeral service! What’s yours??

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Show Notes:

1. Every day is unique.

2. Making a difference in people’s lives.

3. Change of scenery.

4. Spontaneous.

5. Small businesses.

6. Role changes as you grow.

7. Mixture of specialties.

8. Be in the moment.

9. Short-term clients.

10. Bonds for life.

Mortuary Work in Spain vs U.S. vs Ireland 🇪🇸 🇮🇪 Dec 20, 2022

Our first ever guest from Europe, Jordan! Find out the differences in being a mortician in Spain, Ireland & the United states. Embalming rates so low that there are caskets with built in air conditioning units?? Crazy stuff!

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Show Notes:

(02:38) – Ambulance duty in Barcelona.

(07:59) – Spain vs. United States vs. Ireland

(21:34) – Becoming a mortician in Spain.

(37:03) – Embalming is where the $ is over seas.

The 1st Ever Nonprofit Funeral Home 🍃 Dec 13, 2022

The Modern Mortician’s journey from embalmer to the proprietor of the 1st ever not for profit funeral home & Conservation Burial Park. Melissa talks about “The End”, her therapy pup named Kermit, & water cremation prices.

Check out our specialty shirt for Melissa’s nonprofit! 100% of the proceeds go to support The End Foundation.

Mourning Eggs Shirt

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Show Notes:

(07:52) – Gravedigging done by the family.

(13:13) – Preparing unembalmed bodies.

(19:05) – Growing “mourning eggs”.

(30:03) – Taking dogs on removals.

200 Foot Cliff Launch to Death 🚘 Dec 06, 2022

From way up North, John gives us the Sconi low down. A car launching off a cliff, multiple face explosions, and working in a small town.

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Show Notes:

(05:22) – Car LAUNCH.

(09:09) – Sometimes it takes 2.

(12:26) – Face-off.

Can You Embalm SIX Bodies In One Day? 🤯 Nov 29, 2022

Sam sure can! Find out how to manage a huge caseload, tips for embalming with extended wait time, and what it’s like living in the prep room by herself. Also... A 10 on 4 off shift??

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Show Notes:

(06:37) – 10 days on, 4 days off shift.

(11:23) – How to plan out a full day of prep work.

(19:26) – Managing a family’s expectations.

(33:31) – Adding edema fluid for long term embalms.

Embalming With Twins On Board 👶 👶 Nov 22, 2022

Alicia tells us exactly what it’s like to be a funeral director 8 months pregnant with TWINS! Bloody walls, maggots, babies at the FH, and so much more fun & laughs.

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Show Notes:

(00:49) – Pregnant with 2 in the prep room.

(12:59) – Funeral directors are weekend WARRIROS.

(23:46) – Services for your family.

(37:01) – Wellness check gone wrong.

How To Live In a Pink Hearse Society 💖 Nov 15, 2022

Savannah (AKA The Pink Mortician) adds pink into everything mortuary: Pink trocar buttons, pink fluid, pink hearse, PINK EVERYWHERE. We also get into Aqua Cremation/Alkaline Hydrolysis- listen up! Follow her @PinkHearseSociety

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Show Notes:

(00:42) – How to become a pink mortician.

(09:41) – Finding information as a prospective mortuary student.

(14:29) – What does Aqua Cremation look like?

(20:28) – Family removes clothes off of deceased mid-funeral.

A Woman Goes Commando To Her Mother's Funeral 👙 Nov 08, 2022

Get ready for some MOTIVATION! Leanne's got just what you need to make it through a tough day at the FH. Mindset hacks, funny undies stories, & ideas on how you can make your next services special.

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Show Notes:

(04:30) – How to cope with those tough arrangements.

(17:03) – Streaking in the funeral home?

(25:10) – Advice for youngsters in the industry.

(33:49) – How to stay motivated.

How to Create Life-like Lips Using Wax 👄 Nov 01, 2022

Recreating lips using wax, plowing a cot through a foot of snow, & where do you hide your skeletons? I keep mine in the closet. Funeral director, embalmer & artist Emily helping us find form.

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Show Notes:

(05:42) – Embalming a loved one.

(10:50) – Collecting skeletons.

(18:46) – Hospital hides wedding ring in denture box.

(38:01) – Removals in a snow storm.

10 Ways to Increase Your FH's Business 📈 Oct 25, 2022

Michael gets into YOUR business! What are the ways you can get more calls in? Listen & find out 10 fantastic ways to increase your FH’s business.

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Show Notes:

1. Do the little things

2. Upgrade your facility

3. Enhance your outside

4. Update google & website listings

5. Ask for reviews

And FIVE more!! Listen for some great details & insight.

Email molly@themortuary.store if you're interested in being one of the 5 beta FHs for increasing first calls.

Digital Toe Tags 🦶 Oct 11, 2022

Body tracking with digital toe tags, cleaning up public blood spills, and all things digital with the Gather App. Michael welcomes on CEO Zach for a discussion on this, the future of funeral service & MORE!

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Show Notes:

(06:16) – The inception.

(11:15) – The shift towards technology in funeral service.

(19:00) – Toe tag tracking.

(33:03) – Cleaning up blood.

PROST! Michael Goes On German TV 🇩🇪 Oct 04, 2022

Michael does his best attempt at speaking about death in German... JK he can't speak a lick, but he does an OK job talking in English. Listen to his interview on RTL Germany.

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Show Notes:

(02:03) – How did the tok start?

(05:59) – How does social media help funeral directors.

(10:20) – A funeral director's sense of humor.

(17:29) – Funeral directors have got the heart.

Creating Cadavers for Medical Schools 🏩 Sep 27, 2022

It’s a Michael sandwich! Removing dead lamas from a field, double-simultaneous embalms, and the embalming process to make med school cadavers. Check out @HoosierEmbalmer for more.

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Show Notes:

(02:32) – Funeral Home Flower Shops.

(11:07) – Farm Removals.

(26:20) – Med School Embalmings.

(33:03) – Prayer Card Trading Cards.

Dr. D Keeping Directors Quite Curious 🤔 Sep 20, 2022

The Embalming Doctor, Dr. Damon de la Cruz, gets into the biochemistry of embalming with Michael. What does embalming look like throughout the world? How does one open a Mortuary School? How can embalmers stay curious?

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Show Notes:

(06:07) – Special Jaundice Embalming.

(16:12) – Water as a your fluid vehicle.

(29:05) – Embalming Calc in Real Life.

(39:20) – Embalming Machines All Over the World.

Do You Enjoy Poop Pranks in the Prep Room? 💩 Sep 13, 2022

RIP Pants... Michael goes one on one with Matthew to talk about a family wanting a femur back, embalming gunshot victims, and poop pranks. Enjoy.

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This just in!

The Mortuary Store is now providing funeral thank you cards! Go check it out.

The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(01:06) – 4 Pairs of Pants No Longer with Us.

(06:47) – Phones in the Prep Room.

(17:03) – Family Wants Femur Back.

(31:55) – Gunshot Repair.

Keeping Caskets Open Despite A Foul Situation 🙈 Sep 06, 2022

Removals mid toilet session, massage parlor happenings, & how important it is to learn from other directors. For more of OpenCasketCulture, check him out on Instagram: @OpenCasketCulture

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This just in!

The Mortuary Store is now providing funeral thank you cards! Go check it out.

The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(07:56) – Toilet Transfer

(16:30) – Super hero vessel raising.

(23:13) – Must learns from other funeral directors.

(27:07) – Massage parlor deaths..

Paranormal Phenomena w/ Lovee Ms Lauren 👻 Aug 30, 2022

Ghosts.... GASP! Michael & Miss Lauren discuss their most scary, ghostly stories. A death involved car accident, but the cause wasn’t from the impact?? For more of Lauren, check her out on Tiktok: @Lovee.miss.lauren

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This just in!

The Mortuary Store is now providing funeral thank you cards! 10% of proceeds go to supporting pregnancy loss. Go check it out.

The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(06:18) – Strange, sequenced noises at the morgue.

(10:14) – Michael gets frightened in the prep room.

(41:47) – Car accidents on call.

(43:38) – Time to hire Lauren!!

Funeral Science Is Life 🔭⚗️ Aug 23, 2022

Michael gets his science on with Ben the Mortuary Instructor. Embalming chemicals for everyday use, the new wave of Mortuary academics, and Ben can’t wait to get a shared pair of dentures for him & his wife.

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(05:08) – The newest Restorative Art textbook on the market.

(13:10) – Sharing dentures is real love.

(14:45) – Where can you find Embalming chemicals in the wild?

(28:05) – Learning embalming online.

What is so beautiful about death? 🖤 Aug 16, 2022

Michael goes deep with Bethany (and surprise guest Ian!). There’s so many amazing changes in the funeral industry, and it’s just now coming to a head. O ya, Bethany also embalms & restores a full decapitation.... Check out Bethany @beautybehinddeath

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(05:46) – Changing dynamics in the FH workplace.

(15:03) – The positives to social media in the death industry.

(23:23) – Full decapitation.

(29:01) – How to embalm a decapitated head.

Funeral Directors Filling in as Zookeepers 🦁🐷🙈 Aug 09, 2022

Michael and Kate get wild. Maggots, dogs, birds, and more. Who knew the funeral industry could be so much of a zoo??

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Show Notes:

(01:51) – Maggots & vomit.

(06:18) – Something truly horrific left in Kate’s body bag.

(09:37) – Birdy goes SPLAT.

(15:07) – A juicy pre-need casket sale.

Shipping Human Remains Overseas ✈️ Aug 02, 2022

Michael and Bianca talk all things ship-outs! Perfecting cranial autopsies, bad caskets, and snakes for a service.....👀

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Show Notes:

(07:25) – Step-by-step autopsies.

(14:39) – How to make a smile.

(19:09) – Family provides collapsed casket.

(24:30) – SNAKES?!

Hollis Funeral Home TikToks Til' She Drops ☠️ Jul 26, 2022

Michael and TikTok sensation Eileen from Hollis FH sit down and get morbid. What it’s like growing up in a funeral home, casket company layers caskets with candy, and a bunch of prep room tips and tricks!

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(04:18) – Michael has sleepovers at the funeral home.

(13:15) – Popcorn in the retort.

(19:31) – The dead decide Eileen’s method of mouth closure.

(28:38) – Eileen in People’s Magazine.

U.S. Army Mortician & Death in the Line of Duty 🇺🇸 Jul 19, 2022

Michael talks with Travis, a Mortuary Affairs Specialist for the U.S. Army. The largest crematory in the World has HOW MANY retorts?! What does a mortician do in the Armed Forces? Recovering a body from an explosion.

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Show Notes:

(03:24) – Largest crematory in the World.

(19:49) – Removals for those killed in combat.

(21:53) – Recovery from an explosion.

(28:08) – Embalming for the Armed Forces.

Kari The Mortician: Caskets Exploding Everywhere 💥 Jul 12, 2022

Michael and Kari The Mortician (@Kari_the_mortician) talk about how bodies look after 20+ years under ground, decapitation, & explosive caskets. They dive into some new thoughts on the future of funeral service, how to make the most out of arrangements, and her huge YouTube following. Why are consumers so misinformed about our industry?

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(06:59) – Tips for arrangements.

(10:54) – Trade work & remote arrangements are the way of the future?

(23:53) – Kari, the YouTube sensation.

(40:49) – How does a body look after being buried for 20 + years?

Funeral Life Guy & The Best Funeral Memes of All Time Jul 05, 2022

Michael and Funeral Life (Insta: @TheFuneralLife) sit down to discuss how he got so famous... Funeral meme famous. Michael cosmetizes a clown, how a fresh scalpel gives these guys the ‘O Face’ and more.

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(04:45) – How to funeral meme.

(18:46) – Funeral life gets mixed reviews from a family.

(21:16) – Michael preps a clown.

(28:55) – A funeral director’s manicure.

How to piece back together a dead guy's eyebrow 🤨 Jun 28, 2022

Michael and Annie talk about back & shoulder autopsies? Piecing back together a destroyed eyebrow, and the ins & outs of Mortuary School.

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(04:15) – Eyebrow gunk & restoration.

(15:27) – Prison autopsy embalms.

(23:30) – Michael wears bare crocks in the prep room.

(26:00) – Vicks + decomp 😋

Intro to The Mortuary Show Jun 22, 2022

In episode 1, Michael and Rose talk about a crazy embalming story involving deli meat, Michael's most embarrassing house transfer, and Rose gets lice from a dead body.

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The Mortuary Store: The best damn store for morticians around.

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Show Notes:

(00:30) - Rose embalms ham sandwich.

(07:25) - Rose gets lice.

(23:54) - Medical Examiner gives Michael a pull-up bar.