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    Health & Fitness

    The Millennial Dentist

    Learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more, and take more vacations!

    This is how generations collaborate to make an unstoppable dental team!

    Advertise
    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    088 What Will Get You to the Tipping Point in Your Practice? Part 2 Oct 01, 2019
    Show notes

    Dr. Sullivan and I are catching up on life after a fun-filled summer. We’ve got to get back into the swing-of-things, and we kick off this episode with Dr. Sullivan as he talks about what it was like coming out of dental school and working in his dad’s practice. He also tells us about how his experience has changed his perspective in his dental practice journey.

    We talk about how maturity has played a role in Dr. Sullivan’s practice: how to work with team members and how to run a business. The most significant impact for his practice was taking full DSL photos of every client. When he arrived, he saw the importance of changing the culture of the practice and approaching their patients differently.

    Find out what elements Dr. Sullivan has changed that has moved his business forward in big leaps. He talks about his team, the changes he has made in technology and the most substantial change he has made to the practice: new patient intake survey.

    Show Notes:

    [02:05] Dr. Sullivan looks back at graduating dental school.

    [02:42] Year one out of college compared to year two out of college.

    [03:15] What was the first CE Dr. Sullivan took?

    [04:33] How taking DSL photos of all our clients impacted our practice.

    [07:38] 2018 was Dr. Sullivan’s best year and has doubled income for the practice.

    [10:58] Patients want consumer-driven, same-day dentistry.

    [13:02] Number of units Dr. Sullivan is passing through his business each day.

    [18:19] How to focus your team on different aspects of your practice so everyone has a specialty area they work in.

    [19:07] Dr. Sullivan talks about two ways to grow your practice.

    [24:28] Dr. Sullivan gives us the 411 about his new space he has built.

    [33:05] What Dr. Sullivan credits his success to?

    [34:38] Balancing life - where are the boundaries between enjoying life and living life?

    [36:16] Communication and making sure you are on the same page as your loved ones.

    [38:17] To be a good leader, there is sacrifice involved.

    [39:07] Dental yogis and taking the time to relax.

    As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog


    087 What Will Get You to the Tipping Point in Your Practice? Part 1 Oct 01, 2019
    Show notes

    Dr. Peyray and I are catching up on life after a fun-filled summer. We’ve got to get back into the swing-of-things, and we kick off this episode with Dr. Peyray as he spills figuring out the logistics of labs. What goes on at the laboratory end? How do they process labs? This has been a significant learning experience for him. He tells all about his new perspective and appreciation for laboratory testers and the steps to testing to kick-off this episode.

    We talk about the best advice for owning a practice. Dr. Peyray’s advice is, “Don’t wing it. You’ve got to be prepared.” He was complimented on his team, after having to pull his associates together. “Be more of a leader and take charge” to be a good example to his team. Don’t delegate to be lazy, delegate because someone else is a better expert than you.

    Find out the details and logistics of your practice to see where you can improve. We talk about working with patients and patient culture and demographics. Your practice should have a process and options in place, such as payment plans, to make dentistry affordable for your patients. Giving patients payment options will increase your gross income for your practice. Find out what other elements you can improve to get to your tipping point!

    Show Notes:

    [01:35] Understanding the business and logistics of labs.

    [03:16] Dr. Peyray explains how understanding the technical aspect of labs will help him clinically in the dentistry world.

    [04:30] What helped Dr. Peyray the most from the business aspect of owning a practice.

    [05:33] Parts of Dr. Peyray’s growth shared with us this episode.

    [08:02] Common patient misconceptions in dentistry.

    [11:42] Have clear financial arrangements with your patients and be up front about costs.

    [14:22] Tipping point for Dr. Peyray’s practice.

    [17:27] Dr. Peyray’s process for bringing on team members for his new lab.

    [22:16] Lexi, Dr. Peyray’s team member, was instrumental in building his lab in the back of the practice.

    [24:55] Two skills which general dentists who are fresh graduates can do well.

    [26:50] Mapping out your educational journey each year to learn more skills.

    [28:43] Plans for the future and how can Dr. Peyray can move forward with more cases.

    As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog


    086 Running a Specialized Practice and Using Social Media with Dr. David Wong Jul 23, 2019
    Show notes

    Sully, Peyray, and Dr. Rick Sullivan are joined today by Dr. David Wong. Dr. Wong is a periodontist from Tulsa, Oklahoma. He has his own practice, and he speaks and teaches about perio. We talk about Dr. Wong and how he got started, and he shares his own unique perspective on periodontics and running his specialized practice.

    We also talk about his use of social media and his Instagram accounts. His personal account features a lot of shots of Dr. Wong working out. He shares his fitness routine with us, and we get him to answer some listener questions that mostly revolve around his Instagram accounts, but we also dive into the world of perio.

    You can find Dr. David Wong here:

    Route 66 Dental Implants

    David Wong DDS on Instagram

    Plaque Chyna on Instagram

    Show Notes:

    [02:54] Dr. David Wong is a periodontist who practices in Tulsa, Oklahoma.

    [04:31] Dr. Wong thought dental school was tough, but he liked perio.

    [12:35] He planned on joining a big group practice, but he changed his mind. He started a practice from scratch, and it worked out.

    [15:04] The hardest part was getting over fear and self-doubt.

    [17:02] His wife was super supportive. She was a dental , but she doesn't have to work anymore.

    [20:21] He loves what he does. Teaching was born out of necessity. He started photographing everything and joined a small study club. He also started writing articles.

    [22:58] He also mentioned products in case-reports and was scouted by vendors. He also put on his own courses.

    [25:03] He prefers working on soft tissue. It is probably under diagnosed.

    [28:27] Technology is helping to fix human errors.

    [32:13] He finds value on meeting other dentists and hanging out and social media is great for being himself and having fun.

    [34:32] Dr. Rick Sullivan has always been interested in perio. He enjoys going from perio to all the way up.

    [35:23] Should GPs do perio? Dr. Wong would do it again. He would even be more inclined.

    [36:50] Dental students could be a restorative dentist and catch the best of both worlds.

    [38:24] Specialists used to not encroach on GP territory. Now they frequently do a little of everything.

    [40:07] Patient management can be more difficult than the clinical issues.

    [44:27] Dr. Wong likes having friends and, but not keeping score with patient referrals.

    [46:36] Dentists need to know what they are and aren't capable of doing.

    [47:44] Dr. Wong's least favorite procedure is osteo surgery.

    [49:03] He benches 315.

    [52:14] Perio maintenance is about efficiency. Dr. Wong is fine with the patient just going to their own dentist.

    [56:03] Dr. Wong goes to the gym every day that he can to lift weights. He also does a bit of cardio and eats a ton of food.

    Dr. Wong is going to speak about gingival recession and root coverage. The talk is called, Just Say No to the Palate.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    006 The Unicorn Partnership, a Baby Boomer and a Millennial

    It’s All About Mastering Perio!


    085 How One Passionate Teacher Changed Frank Spear’s Life and the Profession of Dentistry Jun 25, 2019
    Show notes

    We are so excited to have the one and only amazing Dr. Frank Spear on the show today. We kick off the show with an amazing story by Frank that changed his life, and the course of dentistry. It’s all thanks to a special teacher that Frank tries to emulate each and every time he steps on stage.

    Dr. Frank Spear also shares the lean times when he first started practicing, and how he was invited to mentor in study clubs. We also get to learn some highlights from his book, his practice, his teaching, his mentoring, and we talk about the Spear Education Center. This is an interview that you won’t want to miss as Sully and Peyray have a candid conversation with Dr. Frank Spear.

    You can find Dr. Frank Spear here:

    Dr. Frank Spear

    Spear Education

    Spear Education Facebook Page

    Case Acceptance in the Modern Dental Practice: Break Down Barriers, Increase Referrals and Boost Patient Satisfaction

    Show Notes:

    [02:21] Frank grew up in a small farming community. He had no interest in dentistry.

    [03:38] In the 1970s, his parents said he needed to pick a college. Chico State was ranked the number one party school in America on the cover of Playboy Magazine.

    [04:40] He didn't get accepted to Chico State. He went to Pacific Lutheran University.

    [05:46] He had to pick a major. He decided to take anatomy and physiology to get them over with. He ended up liking the courses.

    [06:39] His teacher was passionate about anatomy and asked him to meet with her. She suggested he go into a medical field. She setup a meeting with the pre-med adviser who was a dentist. This is how he ended up in dentistry.

    [08:54] He applied to twelve dental schools and graduated in 1979.

    [09:45] While he was in his periodontics and prosthodontics class, a faculty member named Gerry Schultz who had been running study clubs saw Dr. Spear give a presentation.

    [10:27] He invited Dr. Spear to give a presentation. He was then invited to speak again. He was a month out of his grad program.

    [11:31] At the end of this meeting, he was invited to speak by other people.

    [13:02] Dr. Spear was lucky to be inspired by amazing people and great faculty. His instructors were influential about what was possible.

    [17:03] Whoever the clinician is, they need to be able to recognize what is outside of their comfort zone.

    [20:03] Sending more work out can open up room in your schedule to do what you want to do.

    [20:44] Finding what you enjoy and are the most competent at. Doing what you like the most is more fun.

    [21:21] At Spears they want dentists to have more fun, be more profitable, have more free time, and to grow clinical in competence and confidence.

    [25:47] Young dentists need to take some time and examine what they do and don't like before opening up a practice.

    [26:41] In June of 1982, interests rates were 19% and 20%. He worked six days a week. On Mondays, he rented a space from a periodontist.

    [28:19] On Fridays and Saturdays, he rented other space from periodontists, and he was seeing a lot of military families. He learned a lot about phasing treatment.

    [29:35] The rest of the week, he was an associate for the family dentist in the town he grew up in. He covered all of the emergencies and did the work the established dentist didn't want.

    [30:51] At that time, he was asked to mentor a study club on aesthetics. By 1984, he was mentoring four study clubs.

    [32:11] There was a powerful reputation from his graduate program.

    [33:22] In 1985, he and John Kois bought the small family practice and partnered.

    [34:39] In 1987 and beyond, Frank was spending a large part of his year speaking.

    [37:36] They also brought in an associate. You also have to set boundaries on what you commit to.

    [40:31] Frank wrote the book Case Acceptance in the Modern Dental Practice: Break Down Barriers, Increase Referrals and Boost Patient Satisfaction.

    [41:40] They are three treatment models. The authoritarian model, the scarcity model, and the co-diagnosis model where you present the findings, consequences, how treatment would help. They ask for the treatment plan.

    [44:37] Give your team a why, and they will be more likely to do it.

    [45:03] What is the patients attitude during treatment presentation.

    [50:39] General practitioners have a recall advantage. The challenge is people come in for all kinds of reasons. The consult, the traditional exam, and the comprehensive patient.

    [52:42] Intake calls are so important.

    [55:41] Frank Spear and John Kois wanted to have a small teaching center that they ran together for six years.

    [56:39] In the early 1990's, Frank opened a practice and did seminars and workshops.

    [57:35] In the early 2000s, his teaching really took off.

    [01:01:19] What Dr. Frank Spear teaches is what is current and fundamentals of treatment planning etc.

    [01:03:47] It's so important for dentists to understand the fundamentals. Don't stop learning after dental school.

    [01:05:31] Technology changes how things are done. But most day-to-day treatments aren't changed.

    [01:07:37] Dr. Spear would have paid more attention to money and business from the beginning.

    [01:14:35] It's not selfish to think about money.

    [01:15:03] Dr. Spear shares a story about the first study club he belonged to.

    [01:18:36] Dr. Spear encourages Sully and Peyray to let everyone at the club have input.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    My New Smile

    John Kois

    The Crabtree Group

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog


    084 Figure Out Where You Want to Go When Growing Your Practice With Dr. Jeff Trembley Jun 18, 2019
    Show notes

    We are excited to have Dr. Jeff Trembley on the show today. Jeff recently opened his own practice in November of 2017. Jeff is committed to giving his patients amazing results with carefully crafted restorations. Even though he is committed clinically, there were and still are many hurdles for Jeff to over overcome.

    He understands the importance of customer referrals and treating patients in a way that makes them feel appreciated. It’s often the experience that will get the patient to come back and to refer family and friends. Jeff talks about the importance of photography and the success that he has had with his Instagram account.

    We also talk about how important it is to understand your numbers and check your reports on a regular basis. Jeff benefited from having a consultant come into the practice and offer help and guidance. He is also committed to going all digital with his lab work. There are so many aspects to running your own practice that new and experienced dentists will get something out of this conversation.

    You can find Dr. Jeff Trembley here:

    Smile On Nashville

    Dr. Jeff Trembley on Instagram

    Show Notes:

    [02:26] Dr. Jeff Trembley opened a practice in November of 2017. Prior to that he was an associate.

    [03:16] Peyray rented Jeff a room prior to Jeff opening his practice.

    [04:27] At some point, every dentist comes to the point where they want to go out on their own.

    [06:41] Even though, he found a great space Jeff really had to fight to get the financing and all of the paperwork in order.

    [07:41] One of his first purchases was an electric handpiece. He equipped the hygienist, and got TVs to look at images.

    [08:35] Jeff's opinion of modern dentistry is the most minimally biologically to get as close to what as what you want.

    [09:15] Jeff is a biological dentist who wants to fit the materials to help the patient.

    [11:38] Jeff had a best friend/mentor that helped him see the importance of photography.

    [13:13] Jeff would take a retracted view and put it on the screen and start looking at it. He started sharing online. His greatest source of referrals is through Instagram.

    [14:44] He put a photo studio in one of his op rooms.

    [15:45] Dentistry is hard and starting a new is hard.

    [16:09] Jeff learned the importance of data.

    [16:45] Jeff isn't in network, so phone conversions are important.

    [18:05] He doubled down on the philosophy. He lowered his fees and explained the fee process.

    [19:16] He also hired a consultant to help go through the system and find out how many hygienist reschedule.

    [20:02] Jeff is willing to take ownership of everything.

    [20:52] You have to understand what reports to pull and what they are telling you. Then make adjustments to that.

    [21:54] You have to create the behavior in the office. It's also important to see how reports change. Find out where your new patients come from.

    [23:16] Patients are your best referrals so thank patients for coming in and show your gratitude.

    [25:35] We have to make sure that our experience equals the quality of our dentistry.

    [27:11] It helps to be direct with everything even treatment plans.

    [30:18] One of the hardest things that Jeff has struggled with is his website and his marketing.

    [31:40] It's hard to be on top of so many things and to keep in mind that if you're not on top of things it won't get done.

    [32:32] One of Peyray's biggest challenges was the front office. He expected people to read his mind.

    [34:26] Using clipboards was one of the best things that Jeff has done. It not only keeps records straight, but there's some satisfaction in crossing things off the list, and it enables the sharing of duties.

    [37:35] If staff members are struggling with their personal life, then they might not be able to handle all the responsibilities of your busy office.

    [39:51] There are ways to pull reports that paint a picture of your practice. Learn to understand your dental software.

    [41:01] Data needs to be organized and combed through.

    [42:05] It would be nice to review reappointment once a week.

    [43:41] There are so many aspects to running an office that have nothing to do with clinical dentistry.

    [44:17] It comes down to running a business and building a team around you.

    [45:38] A challenge with experienced front desk people is auditing the system. The trick is to be able to coach people without offending anyone.

    [49:14] Don't be reactive and gather information. Managing people can be a challenge. Write things down and create a checklist.

    [50:36] Peyray will soon own a lab and controlling his quality.

    [51:19] Jeff wants to go digital in 2019. He wants to be an expert in exocad.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    My New Smile

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    The Crabtree Group

    Open Dental

    Weave

    exocad

    The Checklist Manifesto: How to Get Things Right


    083 Dr. Mike DiTolla talks on working closely with Glidewell labs and Six Month Smiles new Clear Aligners Jun 11, 2019
    Show notes

    Dr. Michael DiTolla is here today to talk about the evolution of materials for crowns and veneers that he has seen over his career. He started out working in private practice, and by a fluke was asked to do some work at Glidewell Labs. He realized that he loved experimenting with new materials and finding ways to create better looking restorative dentistry.

    He moved on to education and lecturing. He was a pioneer in making movies and DVDs to help train other dentists and lab technicians. He is now working with Six Month Smiles and is excited about a new hybrid program they have coming up that combines brackets and aligners for fast and affect aesthetic results. He is also thinking about starting up his practice again. This is a great discussion for dentists and technicians who really care about positive patient results..

    You can find Dr. Michael DiTolla here:

    Dr. Michael DiTolla

    Show Notes:

    • [04:20] Dr. Michael DiTolla graduated in 1998. He was in private practice for 10 or 11 years in Southern California. He is from Downy, CA.
    • [05:09] He had a patient from Glidewell who asked him to do some crowns.
    • [06:20] It was exciting for him doing dentistry with the technicians. They were recording the process and sending them out on DVDs.
    • [06:46] When he saw his dentistry on the big screen, he was forced to become better.
    • [07:16] He learned new ways to prep teeth.
    • [08:07] Glidewell started trying to build their own materials. Dr. DiTolla sold his practice and started to be part of Glidewell. He went to a party at Jim Glidewell's house.
    • [10:51] This was in pre social media days, and Dr. DiTolla loved doing the cases.
    • [11:52] Glidewell does 6% to 7% of American labs. Their market share might be 5%, but they'll do a couple of a million crowns a year.
    • [13:29] In 2001, they built a huge operatory. Glidewell had a full-time video crew.
    • [17:43] They started experimenting with BruxZir crowns and veneers made out of zirconia.
    • [19:09] It is so important to understand what materials you are putting in people's mouths.
    • [20:04] It would be nice if every dentist spent three months in a laboratory.
    • [25:15] The importance of quality labs cannot be emphasized enough.
    • [27:19] Glidewell has $99 crowns. Most dentists don't want to pay more for an Emax crown.
    • [28:55] Students should witness the crowns being made. A better quality crown is better in the long run. You get what you pay for with labs. Don't commoditize and go for the cheapest. You want to find the best technician.
    • [31:33] If you are getting a crown made please send in a picture. Before and after.
    • [32:57] Digital fabrication made things really clear for Glidewell. It's very easy to see reduction digitally.
    • [37:33] Give the lab permission to give you feedback and let you know how the prep is.
    • [38:16] Try to bring the technician in as part of the team.
    • [39:55] You can use desktop sharing software to communicate with your lab technicians and the dentist.
    • [40:40] Dr. Michael DiTolla is now working with AEGIS Communication. He works on Product Talk. You actually get to hear about people's experiences.
    • [41:31] He is also working with Six Month Smiles.
    • [42:40] He started leaning towards short term smiles.
    • [43:52] He likes the control of Six Month Smiles.
    • [45:46] These are adult aesthetic cases. They use software and plan cases.
    • [47:17] In June, Six Month Smiles will do mixed therapy with aligners and brackets.
    • [50:48] Digital treatment planning will rank the case on terms of difficulty.
    • [54:37] Mike does a lot of training and videos. He is also getting back into working with patients and finding interesting cases.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    • MillennialDentist@gmail.com
    • The Millennial Dentist Website
    • @Millennialdentist on Facebook
    • @MillennialDDS on Twitter
    • On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram
    • Dr. Sully’s website and blog
    • TBSE2019
    • Glidewell Dental Labs
    • AEGIS Communications
    • Six Month Smiles

    081 Talking with Tiger Safarov about Zen Supplies May 02, 2019
    Show notes

    Tiger Safarov has developed Zen Supplies, a cloud-based ordering platform to have all your distributors and suppliers in one place in order for you to be able to price compare your supplies to get the best deal. Manage and track your inventory online and save money and time in the process. Sales agents and distributors charge a larger margin, hoping you don’t research a better price online for the same products.

    Inventory tracking provides savings to your office through purchasing only what you need in supplies. Eighty percent of your savings comes from quantity, and inventory tracking gives you the insight on how to spend less on your supplies which are excessive purchases for your office. Zen Supplies runs a cost analysis on your supply purchase savings, so you can see how much money your office is saving.

    Tiger believes in saving time for his clients because time is the one item “you can’t trade back for”. Zen Supplies is an innovative product which saves the dental practice owner time and money, which is reflected in their slogan “Let’s Get Organized”.

    Show Notes:

    [03:15] Tiger’s background and history

    [04:50] What does Tiger’s company do?

    [07:01] How Tiger found out about price differences for dental supplies.

    [08:32] Most offices do not manage supply orders or track orders.

    [10:07] Dental assistants may not be looking at price differentiation or looking for the best purchase price for supplies.

    [13:44] Why Tiger’s goal is to avoid distributors and sales reps for purchasing supplies.

    [19:08] Other options which are available for emergency situations at your dental office.

    [21:30] Dollar savings Tiger’s client experienced with one of his clients from Texas.

    [25:35] Distribution of money according to the margins sales people are charging dentists.

    [26:40] How are big companies viewing Tiger’s company.

    [30:13] Politics of buying and selling dental supplies and how Tiger gets his pricing for supplies through manufacturers and distributors.

    [37:30] How many supplies we threw out because they were expired BEFORE we used Zen Supplies!

    [40:19] Shipping costs revisited with Zen Supplies.

    [41:30] What’s coming up next with Zen Supplies?

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    Voices of Dentistry

    Interview With Sully Sullivan and Peyman Raissi - Dental Profits

    The Dental Profits Academy Course

    Bulletproof Dental Podcast

    What Got You Here Won't Get You There

    Zen Supplies Company


    080 Catching up With Sully and Payrey on the Roof of the Westin Apr 16, 2019
    Show notes

    We have recorded on planes and exotic locations. Today, we are recording on the rooftop of the Westin overlooking Nashville. This is a catch up episode where Sully and Payrey share their recent travels with you. Sully was able to attend the IDS dental business summit in Cologne, German. If this is something that you haven't done, put it on your list for 2021.

    Sully shares a little bit about his trip to Germany and some of the great technology that was at the IDS. We also talk about the importance of quality CE and building the practice you would want to have. We cover everything we’ve been up to including challenges with building an amazing practice, finding your speciality, and balancing everything.

    Show Notes:

    [01:54] The IDS dental summit was a city filled with dentists. Sully met Brian Baliwas the SF Dental Nerd.

    [02:19] Downtown Cologne is a 5 minute walk from the IDS International Dental Symposium. It's also a trade show and a lot of products debut there.

    [04:31] You can get great deals at some of the pavilions if you want knock offs or generic things.

    [05:58] It was also a really great experience to get to touch and tryout the different products. It was like a Disneyland for dentists.

    [07:04] There is a ton of new software coming out for smile design. There are companies putting cool cameras into their lights.

    [08:09] Sully went to the GC party. It was epic over the top.

    [09:12] Payrey has been busy buying things. He wants easier access to labs. Stay tuned to what he has been up to.

    [11:04] He also bought a house recently. He is now closer to his office.

    [12:01] He is also looking into offering profit sharing or a 401(k) for his office.

    [13:07] He also consulted with The Crabtree Group. They are helping to develop systems into his office.

    [14:42] It's a lot of headaches being the only one running the show.

    [15:44] If the economy tanks, it would really affect business. People can afford things, because the economy is good.

    [16:41] Payrey is trying to build his general dentist practice with his hygienist and having two dentists two days a week.

    [18:02] Payrey finished a Kois course. He now loves general dentistry.

    [22:22] Build a base, you can always do implants or full mouth later down the line.

    [25:06] Don't let money stop you from taking CE from places like Kois Center.

    [26:30] Restorative dentistry makes people love their smile. Overlays can save money, and make patients happy.

    [29:43] Everybody pushes each other up when you surround yourself with people who are trying to do better.

    [32:00] Marketing has been shifting. We used to market as the family dental dentist. Niche marketing for procedures is catching on. Patients are looking things up to learn about specific procedures. Dentists are blogging and sharing information.

    [34:56] First step is to build you and your personality and then share you and your knowledge.

    [38:26] Being social is huge for building a general practice.

    [39:23] Let us know what your pain points are and what you would like us to talk about?

    [40:52] Sully is in a mastermind group, taking courses, and trying to balance work and family.

    [42:15] Life is too short. Build the practice you would like to have.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    Dental industry and Dental trade fair | IDS

    Brian Baliwas SF Dental Nerd

    Trios 4

    Primescan

    iTero Element 5D

    Episode 77 Figure Out Where You Want to Go When Growing Your Practice With the Crabtree Group

    Kois Center

    Spear Education


    079 From Continuing Education to Practice Management with Daniel Owen Apr 09, 2019
    Show notes

    We have been on a roll lately with our podcast episodes. Today, we are excited to talk with Daniel Owen about everything from when is the best time for a new dentist to start taking CE courses to best practices in dentistry management. Daniel is the Alabama & Tennessee Territory Manager at Neodent USA. Neodent is a maker of quality implant products.

    We talk about implants and using quality products with years of science and R&D behind them. We talk about the importance of having a good rep that you know, like and trust. We also talk about obstacles when switching products. Then we talk about pressing issues of knowing what you want as a dentist, dealing with team members, billing issues, and creating expectations that empower everyone in the process.

    You can find our Daniel here:

    Daniel Owen on LinkedIn

    Neodent USA

    Daniel.Owen@Neodent.com

    Show Notes:

    [03:01] It might be a good idea to wait a couple of years after dental school before going to Kois or Spear because of the advanced mentality taught in these courses.

    [03:21] These advanced education courses focus on the big picture. After going, Payrey sees things differently.

    [04:52] Your first year after dental school needs to be a survival year while you get your feet wet. It takes some time to learn what you want to do and how you want to work.

    [06:42] Spend your first year focusing on you are, where you are, and what you want.

    [08:58] Daniel Owen is the Alabama & Tennessee Territory Manager at Neodent USA a global dental brand specializing in implants. Prior to that he worked at Patterson Dental.

    [10:07] They have a veteran program where they pay for everything.

    [12:57] Sometimes it's less about the implant brand and more about the rep. Sully is pumped about using Neodent. All of the units are on the same platform and it's a deep connection.

    [15:09] Daniel likes to approach his job as a rep by helping dentists grow.

    [18:34] At the end of the day, you should buy a name brand implant.

    [19:47] They have 16 years of R&D in their implants. It comes down to support and the clinical result.

    [22:41] Dentists need to ask the questions of what type of dentistry they want to do. Especially in the first couple of years out of school.

    [26:33] Having the same mentality about the doctor you work for after dental school as you did about your school would be rational. What are you going to learn in the beginning of you dental career? It's not just about being paid.

    [29:14] Sully only has so much bandwidth. The more he puts into one thing, the less goes into something else. You have to prioritize.

    [30:32] Look for where you can create time for education.

    [33:06] The business management side of dentistry is one of the biggest hurdles that dentists face.

    [34:10] Make enough deposits with people or team members to compensate for the withdrawals.

    [38:33] Compensation comes with responsibility. Have a system or procedure when the patient comes in. Lay out clear expectations or cornerstone workflows.

    [41:18] Give people a clear picture before you set expectations.

    [42:11] Create synergy with your staff and other people who have great roles.

    [45:42] Outline the three most important things. The owner does it and the team members do it. Create clear expectations.

    [47:33] Create the Ritz-Carlton experience.

    [49:22] I would like a nice clean office. How can we make it happen? Define expectations through team members. Don't be a dictator.

    [51:09] Everybody needs to have a clear expectation of how they are going to pay.

    [54:39] Incentive your person who is responsible for billing and having customers pay.

    [58:01] You need to coach your team.

    [01:00:54] Do a 90 day, 120 day, and 6 month review. Have some grace and hard deadlines.

    [01:03:30] The number one thing is to outline your goals and then convey what you want.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    Fortune Management

    Kois Center

    Spear Education

    Pankey Institute

    The Five Love Languages


    078 The Pros and Cons of Being an Associate Versus Being an Owner with Dr. Vinh, Dr. Erin Elliott, and Dr. Ashley Joves Apr 02, 2019
    Show notes

    We are recording live from the Voices of Dentistry Day 1. Sully talks with Dr. Vinh Nguyen from the Nifty Thrifty podcast, Dr. Erin Elliott, and Dr. Ashley Joves from California. Some of the things we discuss are the pros and cons of being an associate versus being an owner.

    We also talk about how to separate being a leader and being a friend in a practice. We share four unique perspectives on balancing running a practice and running our lives. We talk about technology, risk, debt, survival mode, mindset, solutions and so much more in this episode.

    You can find our guests here:

    Dr. Vinh Nguyen the Nifty Thrifty Podcast

    Dr. Erin Elliott

    Dr. Ashley Joves

    Show Notes:

    [00:52] Dr. Vinh Nguyen from the Nifty Thrifty podcast.

    [00:59] Dr. Erin Elliott #smokeshow.

    [01:29] Dr. Ashley Joves from California.

    [02:48] Vinh is an associate right now. Someday, he will move on to being an owner.

    [03:25] Ashley has her own office. When she was an associate, she never had to take work home. As an owner, she pays herself less and takes home more stress. She is always thinking about the practice.

    [05:12] Never compare your journey with someone else's especially on social media. People portray their highlight reel on social media.

    [05:44] Ashley talks about challenges of running a practice that include juggling family and mom duties, leading a team of young females, and still wanting everyone to like her.

    [06:08] Erin has evolved over time. She does try to keep some separation with her team.

    [07:11] Erin always brings everything back to the patient. She also asks her team for their solutions when they come to her for problems.

    [08:54] Ashley knows where she wants to take her office. She struggles with investing in technology and taking on debt.

    [12:05] Sully delegates everything. He jumps in and figures it out.

    [13:27] Erin thinks dentists need to work on their mindset and empower their teams. Find each team member's strengths and empower them.

    [14:28] Break down what you need to do to get to the next step.

    [15:30] Erin is about to speak on stage, so she is going to leave the show.

    [16:30] Vinh's timeline is to buy into a practice in the next few years. Benefits of working with other dentist owners is that you aren't alone. He wants to have equity in multiple offices.

    [18:29] Sully's dad still practices.

    [21:38] Ashley can expand her offerings or bring other people on. She could calculate her annual patient value. Then focus on increasing that amount.

    [24:18] At Vinh's practice, they keep most everything in house.

    [26:07] They also offer payment plans or cash discounts.

    [28:30] Ashley was booked doing fillings all day. She is working on investing in her business.

    [32:41] The Cone beam is better for diagnosis.

    [33:50] Give people who pay up front a 10% discount. You can also do 3 payments over the timeline.

    [39:42] Ashley was losing on opportunity by pushing new patients weeks away. She has two full-time hygienists. Now she is struggling with giving them hours.

    [41:11] It's important to be honest with the team members and give them extra duties if they are flexible.

    [45:22] Eventually Ashley will build out her other rooms as she builds and expands her practice.

    [46:37] You have to have everything dialed in before you add people and rooms.

    [47:26] It's important to share your vision with your team.

    As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.

    Links and Resources:

    MillennialDentist@gmail.com

    The Millennial Dentist Website

    @Millennialdentist on Facebook

    @MillennialDDS on Twitter

    On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram

    Dr. Sully’s website and blog

    Extreme Ownership


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