Technology
**The Informed Life**

An interview-based show that explores how people organize and design information to get things done.

Latest Episodes:

Jim Kalbach on Jobs to Be Done Jul 18, 2021

Show notes

Jim Kalbach is the chief evangelist at MURAL, a leading provider of online visual collaboration software. He's the author of Designing Web Navigation (O'Reilly, 2007), Mapping Experiences (O'Reilly, 2016), and his latest, The Jobs to Be Done Playbook (Rosenfeld, 2020). In this conversation, we dive into Jobs to Be Done, how it relates to design, and how jobs can create an “out of body experience” for organizations.

Show notes

@JimKalbach on Twitter
Jim Kalbach on LinkedIn
MURAL
The Jobs to Be Done Playbook by Jim Kalbach
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams by Jim Kalbach
Designing Web Navigation: Optimizing the User Experience by Jim Kalbach
JTBD Toolkit
Book Notes: “The Jobs To Be Done Playbook” by Jorge Arango
Know Your Customers’ “Jobs to Be Done” by Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan
How We Align Product Development with Jobs To Be Done at MURAL by Agustin Soler
The JTBD toolkit
Competing Against Luck: The Story of Innovation and Customer Choice by Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan

Disclosure: I received Jim's book for free as a previous Rosenfeld Media/Two Waves author.

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Udhaya Kumar Padmanabhan on India Jul 04, 2021

Show notes

Udhaya Kumar Padmanabhan is a Global Strategic Design Director at Designit, an international strategic design consultancy. He is based in Bangalore, and in this conversation we talk about challenges and opportunities inherent in designing information systems for the Indian market.

Listen to the show

Download episode 65

Show notes

Udhaya Kumar Padmanabhan (LinkedIn)
Designit
Languages of India (Wikipedia)
IndEA (India Enterprise Architecture)
Indian Ministry of Electronics and Information Technology
Swiggy
Zomato

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Sarah Barrett on Architectural Scale Jun 20, 2021

Show notes

Sarah Barrett is a principal IA Manager at Microsoft. She's been writing compellingly about information architecture in Medium, and in this conversation, we focus on her most recent posts, which deal with how architectural scale affects our perception of information environments.

Download episode 64

Show notes

Sarah R. Barrett
@documentalope (Sarah Barrett) on Twitter
Known Item (Medium publication)
Microsoft Learn
MSDN
docs.microsoft.com
World IA Day
Breadcrumb navigation
Rachel Price
Websites are not living rooms and other lessons for information architecture by Sarah Barrett
Understanding Architectural Scale: Tabletops and landscapes by Sarah Barrett
Microsoft Bob
The Informed Life episode 17: Rachel Price on Improvisation

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Sophia Prater on Object Oriented UX Jun 06, 2021

Show notes

Sophia Prater is a UX design consultant and chief evangelist of object oriented UX, a methodology that helps teams tackle complex design challenges. In this conversation, we discuss OOUX and how it differs from other methodologies.

Download episode 63

Show notes

@sophiaux on Twitter
Rewired (Sophia's consultancy)
Ooux.com
The Object Oriented UX Podcast
Object-Oriented UX, by Sophia Prater (A List Apart article)
Double Diamond
Object Oriented UX Podcast, episode 10: Information Archaeology with Ren Pope
Entity Relationship Diagram (ERD)
The Elements of User Experience, by Jesse James Garrett (pdf)
Conceptual Models: Core to Good Design, by Austin Henderson and Jeff Johnson

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Alla Weinberg on Work Culture May 23, 2021

Show notes

Alla Weinberg helps teams and organizations improve the quality of relationships at work. She has a background in design, but now calls herself a ‘work relationship expert.’ In this conversation, we discuss her new book, A Culture of Safety, and how teams can create environments that allow people to do their best work together.

Listen to the show

Download episode 62

Show notes

@IamAllaW on Twitter
Alla Weinberg on LinkedIn
Spoke & Wheel (Alla's consulting company)
A Culture of Safety: Building a work environment where people can think, collaborate and innovate by Alla Weinberg
Scientific Management (Taylorism)
Frederick Winslow Taylor

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Jeff Sussna on Customer Value Charting May 09, 2021

Show notes

Jeff Sussna is a consultant and author specialized in helping organizations deliver software more effectively. This is Jeff’s second appearance on the show. In this conversation, he tells us about Customer Value Charting, a visual tool that helps teams balance strategy and agility.

Listen to the show

Download episode 61

Show notes

Kat Vellos on Friendship Apr 25, 2021

Show notes

Kat Vellos on Friendship

Kat Vellos uses her background in experience design to empower people to learn, grow, and thrive. She’s written two books on adult friendship, We Should Get Together and Connected from Afar. In this conversation, we discuss the importance and challenges of making friends, especially during this time of ‘social distancing.’

Listen to the show

Download episode 60

Show notes

Matt LeMay on One Page / One Hour Apr 11, 2021

Show notes

Matt LeMay is a product management consultant and author. He’s a co-founder and partner at Sudden Compass, which helps companies reconnect with their customers and helps teams focus on addressing human needs. He’s the author of Agile for Everybody and Product Management in Practice. In this conversation, Matt shares with us One Page / One Hour, his pledge to make project collaboration more agile.

Listen to the show

Download episode 59

Show notes

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Jesse James Garrett on Leadership and Information Architecture Mar 28, 2021

Show notes

Jesse James Garret is a renowned leader in the user experience design field. He’s a co-founder of the influential UX consultancy Adaptive Path and author of The Elements of User Experience. These days, Jesse coaches UX design leaders. In this conversation, we discuss the relationship between leadership and information architecture.

Listen to the show

Download episode 58

Show notes

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.

Ben Mosior on Wardley Maps Mar 13, 2021

Show notes

In his consulting practice, Ben Mosior teaches Wardley Mapping, a tool for visualizing strategic intent. In this conversation, we dive into Wardley Maps: what they are and how they can help us make better strategic decisions.

Listen to the show

Download episode 57

Show notes

Learn Wardley Mapping

@HiredThought on Twitter

The Phoenix Project by Kevin Behr

Leading Edge Forum

Wardley maps: Topographical intelligence in business by Simon Wardley

The Art of War by Sun Tzu

How to Read a Wardley Map video

Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.