The Expect Awesome Podcast

Latest Episodes:

Expect Awesome #26 - Be The Snowman Mar 14, 2018

Show notes

#26 - Ryan continues from last week by using the magical snowman "Olaf" from the Disney movie Frozen as a basis for how we should all act, work, and interact with the people and customers around us. Learn how to avoid being the anti-Olaf!

Expect Awesome #25 - Creating An Experience To Remember Mar 07, 2018

Show notes

#25 - Ryan references his time working at Walt Disney World in order to show you how to add value to the customer experience and how we can make an impact on their overall outlook of the current state of healthcare.

Expect Awesome #24 - Who Do You Work For Feb 13, 2018

Show notes

#24 - Ryan uses the EWR Process to show your staff how to mentally prepare for goal setting in your offices. No matter the position, this talk will give your staff the ability to stop and simply ask themselves, who do I work for?

Expect Awesome #23 - Standing Out Feb 08, 2018

Show notes

#23 - Ryan tackles a recent question on the best way to take over and stand out in a room full of people. Whether you are giving a talk, networking, or simply trying to meet new people, this podcast will give you the guidance you need to stand out!

Expect Awesome #22 - Showing You Care Jan 25, 2018

Show notes

#22 - Ryan continues the What Could We Do Better series by discussing how relating just how much you care about a customers business can really help improve your no show rate and keep people coming back again and again!

Expect Awesome #21 - Changing Minds Changing Lives Jan 18, 2018

Show notes

#21 - Ryan challenges to look beyond the comments of your critics and realize that they are not lost! We can achieve awesome and change lives simply by changing minds.

Expect Awesome #20 - The Value of Emotional Attachment Jan 03, 2018

Show notes

#20 - Ryan continues the What Could We Do Better series by discussing how customers use emotions and feelings to place value in your products and services. Learn how to see and promote the value in your office and how to better talk about your products and services.

Expect Awesome #19 - The Selfie Friendly Office Dec 31, 2017

Show notes

#19 - Ryan continues the What Could We Do Better series by discussing how your businesses environment can help you get more new patients online and through referrals simply by creating a selfie friendly workplace.

Expect Awesome #18 - Environment Matters Dec 23, 2017

Show notes

#18 - Ryan continues the What Could We Do Better series by discussing how customers interpret value of product simply by analyzing your businesses environment.

Expect Awesome #17 - The Foundation Of Winning Dec 12, 2017

Show notes

#17 - Ryan discusses his own personal loss and how he chooses to react in order to start winning again. It's time to stop dwelling on the pain and start moving towards awesome!

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