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The Digital Healthcare Experience — Technology
The Digital Healthcare Experience

The world of healthcare is rapidly evolving. Join us in exploring the trends, strategies and innovations that are reshaping the industry. Powered by Taylor Healthcare, the Digital Healthcare Experience is a platform for conversations with leaders on the forefront of the digital healthcare revolution.

Watch our videos on YouTube @TheDigitalHealthcareExperience

This podcast is your gateway to the latest trends and breakthroughs in digital health. In each episode our hosts from Taylor Healthcare interview top healthcare leaders, innovators and entrepreneurs who are pushing the boundaries of what’s possible with emerging technologies like AI, telemedicine and data analytics.

If you’re a healthcare professional, IT leader, digital health enthusiast or just looking to stay updated on the healthcare industry, this channel provides you with actionable insights and expert perspectives. We cover digital transformation, patient engagement tactics, cutting-edge health tech solutions and much more.

Subscribe so you never miss an episode of The Digital Healthcare Experience podcast—where we bring you the stories that are shaping the future of healthcare.

The Digital Healthcare Experience Podcast
Powered by Taylor Healthcare
Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach

Copyright: © The Digital Healthcare Experience 2024

Latest Episodes:

Scaling Smart: The Art of Healthcare Project Execution | With Kevin Torf, Managing Partner at T2 Tech Group Aug 06, 2025

Show notes

This episode wraps up our summer podcast series "Bit By Bit: Healthcare IT Project Success" featuring Kevin Torf, Managing Partner at T2 Tech Group. We explore what makes healthcare IT implementation uniquely complex, and how leaders can deliver results on large-scale healthcare projects without endless consultant reliance. Watch the video version here.

Watch Part 1 of this series "Outdated Before Go-Live? Keeping IT Projects Cutting Edge" here.

Watch Part 2 of this series "Negotiate IT! A Playbook for Getting Yes in Health Tech" here.

Kevin shares expert insights on:

Proven project management strategies for healthcare
The "PROJECTS" framework for execution and governance
Building and empowering internal teams
Why healthcare CIOs must take an iterative approach
When you need to hire a consultant and when you don't

Whether you're a healthcare CIO, project leader, or executive looking to improve outcomes, this conversation is packed with actionable advice on managing digital health transformation and IT implementation at scale. Listen, learn, and lead smarter in healthcare project management.

Connect with Kevin on LinkedIn: https://www.linkedin.com/in/kevintorf Find Kevin's work at: https://t2group.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Negotiate IT! A Playbook for Getting "Yes" in Health Tech | With Maggie Neustadt at BJC Health System, and Lynn Price, Author & Attorney Jul 23, 2025

Show notes

Featuring Maggie Neustadt, VP of Risk Management at BJC Health System, joined by her best friend Lynn Price, Attorney, Author, and Consultant. Watch the video version here.

If you keep hearing "we don't have the budget," this episode is your game plan. Part 2 of our summer podcast series "Bit by Bit: Healthcare IT Project Success" features two guests, both seasoned attorneys and negotiation experts.

Watch Part 1 of this video series: "Outdated Before Go Live? Keeping IT Projects Cutting Edge"

In this episode of our healthcare leadership podcast, we're talking all things negotiation in healthcare IT, from securing project funding to navigating internal politics and vendor contracts. We discuss the strategies every healthcare tech leader needs to move projects forward, get budgets approved, and secure stakeholder buy-in.

These longtime friends bring their legal minds and real-world healthcare experience to the table to share:

The 3 Rs of Negotiation: Be Ready, Reasonable, Relatable
How to negotiate IT budgets and get health tech initiatives approved
Tips for working with internal stakeholders and external vendors
How to confidently ask for what your department really needs

Whether you're a CIO, project manager, digital health strategist, or sales leader, this episode is packed with actionable negotiation tactics to help you lead smarter and get results.

Connect with Maggie: linkedin.com/in/maggie-neustadt-86037215a

Find Maggie's work at bjc.org

Connect with Lynn: linkedin.com/in/e-lynn-price

Find Lynn's book "Negotiate It!" on Amazon: https://a.co/d/7dpcvEk

Want to stay at the forefront of the digital healthcare revolution? Subscribe to The Digital Healthcare Experience, the fastest growing digital health channel on YouTube!

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Outdated Before Go-Live? Keeping IT Projects Cutting Edge | With Alyssia Crews, VP at Orlando Health Jul 09, 2025

Show notes

Welcome to Part 1 of our Summer Series "Bit by Bit: Healthcare IT Project Success" featuring Alyssia Crews, VP at Orlando Health.

In this episode, we explore how to get your healthcare IT projects prioritized, even within large, complex health systems. Our guest, a senior leader at a top US healthcare system shares real-world strategies for navigating crowded IT pipelines, avoiding outdated go-lives, and engaging the right stakeholders from day one.

You'll learn:

How to make your healthcare IT project stand out
Why steering committees matter and how to work with them
The importance of end-user feedback in project design
What happens when key stakeholders are left out
Real stories of success and lessons learned

Whether you're leading a service line, managing digital transformation, or simply trying to move your IT project forward, this episode is packed with practical insights for healthcare professionals, executives, and even sales reps.

Find Alyssia's work at: orlandohealth.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Winning Patent Strategies for Health Tech Innovators | With Ryan Phelan, US Patent Attorney & Partner at Marshall Gerstein Jun 18, 2025

Show notes

How do you patent health tech inventions in today's challenging IP landscape, especially when AI is reshaping the game? We explore the complex world of patenting health technology inventions with Ryan Phelan, U.S. Patent Attorney and Partner at Marshall, Gerstein & Borun LLP.

Health tech innovations, from AI-powered diagnostic tools to surgical robotics, often face unique patent hurdles. This is especially true under the U.S. Patent Office's evolving guidelines.

What you'll learn:

Why many health tech patents get rejected as "organizing human activity"
Proven strategies and workarounds to successfully patent healthcare IT and software-driven medical devices
The explosive growth of AI patents in healthcare and what it means for innovators
Tips for healthcare startups and executives to protect their breakthroughs and intellectual property

If you're working in healthcare innovation, med tech, medical device development, AI in health, or intellectual property law, this episode offers essential insights to help you safeguard your inventions.

Find Ryan's work at: www.marshallip.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Mic Drop! Streamlining Care Delivery with Ambient Listening | With Dr. Milazzo, CMO at Duke Health Integrated Practice Jun 04, 2025

Show notes

Featuring Dr. Angelo Milazzo, Chief Medical Officer at Duke Health Integrated Practice. In this episode, we explore how cutting-edge technology is reshaping healthcare delivery, from AI-assisted transcription to data-driven insights on social determinants of health.

Dr. Milazzo shares how his team at Duke Health is implementing powerful tools to reduce clinician burnout, improve documentation workflows, and connect patients with critical resources across the care continuum.

Topics covered in this episode:

AI-assisted ambient listening in the exam room
Reducing after-hours charting for doctors and nurses
Customizing documentation to clinician style
Capturing social drivers of health in the electronic health record (EHR)
Closing the loop between patient data and community resources
New listening tech in the OR for efficient surgical documentation

If you're a healthcare executive, physician, IT leader, or digital health innovator, this conversation offers a real-world look at how technology is being used to improve both provider experience and patient outcomes.

Find Dr. Milazzo's work at: www.dukehealth.org

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

The Uberization of Staffing: Healthcare Meets Gig Economy | With Thad Price, CEO at Talroo May 21, 2025

Show notes

In this episode, we sit down with Thad Price, CEO of Talroo, to explore how the healthcare staffing industry is transforming through gig marketplaces, recruitment marketing, and AI automation. If you're a healthcare executive, HR leader, or talent acquisition professional, this conversation is packed with insights on how to attract and retain top clinical talent in a highly competitive, resource-constrained environment.

Topics covered include:

How recruitment marketing is redefining healthcare hiring
Why "recruiting is marketing" in today's talent-scarce healthcare world
The rise of gig-style staffing models (the "Uber for healthcare")
Using regional supply and demand data to optimize recruitment ads
Treating healthcare candidates like consumers to build strong pipelines
How shift-based marketplaces enable on-demand staffing
Leveraging AI tools to automate redundant hiring tasks
Speed-to-hire as a competitive advantage in healthcare
The future outlook for healthcare workforce management

Don't miss this forward-thinking conversation on the tools, trends, and tech reshaping healthcare hiring.

Find Thad's work at: www.talroo.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Value-Based Musculoskeletal Care: Higher Quality, Lower Cost | With Rob Cohen, CEO at Livara Health May 07, 2025

Show notes

"It's being proactive rather than reactive, which physicians or others didn't get compensated for previously. It's doing the things that keep people healthy such that they are on the right path to get better, rather than this endless cycle of treatment and temporary relief."

In this episode, we sit down with Rob Cohen, CEO of Livara Health, to explore how a tech-enabled, value-based approach to musculoskeletal (MSK) care is driving better patient outcomes while reducing costs.

Key insights include:

Improving access to MSK care, even for underserved populations
Boosting quality while reducing cost through holistic solutions
The power of combining machine learning and traditional analytics
How predictive models help steer patients to the right care

Find Rob's work at: livarahealth.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

How Data Reveals Hidden Malpractice Risks in Patient Care | With Dr. William Cooper, President of CPPA at Vanderbilt University Medical Center Apr 23, 2025

Show notes

"We were looking at why patients may sue doctors, and why some doctors get sued more than others. We have a process to identify benchmarking and give clinicians the chance to self-regulate. Because that's really what professionals do."

This episode features Dr. William Cooper, MD, President of the Center for Patient and Professional Advocacy (CPPA) at Vanderbilt University Medical Center. He shares how CPPA is using a proprietary algorithm and natural language processing to identify risk for malpractice suits before they happen, significantly improving outcomes.

What we cover:

How patient experiences can predict clinical outcomes
What data can reveal about clinician malpractice risk
The connection between communication and surgical outcomes
How peer feedback can effectively drive self-correction
A case where malpractice was reduced by 85%

Follow Dr. Cooper's work at www.vumc.org/patient-professional-advocacy/vumc-cppa-home

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Let's Get Personal: The Promise of Precision Medicine | With Dr. Jared Pelo, Co-Founder & CMO at Bionic Health Apr 09, 2025

Show notes

The future of healthcare is personalized, data-driven and powered by AI, but what does that really mean for patients and providers?

We connected with Dr. Jared Pelo, Co-Founder and Chief Medical Officer at Bionic Health to explore how precision medicine is transforming preventive care and the doctor-patient relationship.

Dr. Pelo discusses:

From one-size-fits-all to precision medicine
Personalized, predictive and proactive care models
The power of AI, wearables and real-time health data
Empowering patients and clinicians for better care

Find Dr. Pelo's work at https://www.bionichealth.com

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, contactless patient check-in and more. Learn more at taylor.com/healthcare/imedhealth

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Fostering Creativity & Resilience to Empower Nurse Leadership | With Dr. Danielle McCamey DNP, Asst. Dean at Johns Hopkins School of Nursing Mar 26, 2025

Show notes

We connected with a powerhouse in nursing leadership for this episode- Dr. Danielle McCamey, Asst. Dean for Strategic Partnerships at The Johns Hopkins School of Nursing and Founder of DNPs of Color. She tells her story of building an innovative nurse leadership and mentorship community from the ground up.

We dive into:

Nurse mentorship and demystifying publishing
Nurse-led initiatives transforming patient care today
Challenges and opportunities facing nurse leaders
Pioneering creative solutions to support diversity

Find Dr. McCamey's work at www.dnpsofcolor.org and www.jhu.edu

Subscribe and stay at the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more at taylor.com/digital-healthcare

About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, contactless patient check-in and more. Learn more at taylor.com/healthcare/imedhealth

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

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