The Dentalpreneur Podcast w/ Dr. Mark Costes

Latest Episodes:

1745: KPI's, Expansion & Mentorship Jul 05, 2023

Show notes

On today's episode, recorded live at the Dental Success Summit 2023 in San Antonio, we have a dynamic presentation featuring Jake Conway and Dr. Mark Costes. Together, they delve into essential topics including Expansion (KPIs), Hygiene & Associates, and Incentives & Marketing, providing invaluable insights for dental professionals.

Jake Conway takes the stage to discuss the driving force behind expansion in dental practices. He emphasizes the importance of understanding the "WHY" behind your expansion goals and shares practical strategies for setting Key Performance Indicators (KPIs) to measure progress effectively. Furthermore, Jake delves into the critical relationship between hygiene production and compensation, offering guidance on optimizing this aspect of practice growth.

Dr. Mark Costes joins the conversation to shed light on the crucial role of Hygiene & Associates in practice expansion. Together, they explore the need for additional hygienists as practices grow and highlight the investment aspect of adding more hygienists and associates to the team. Dr. Costes shares his expertise on onboarding new associates, transforming them into profit centers, and maximizing the value they bring to the practice.

In the final segment, Jake and Dr. Costes tackle the topic of Incentives. They challenge the common practice of throwing money at nonexistent problems and delve into the dynamics of intrinsic and extrinsic motivation. Together, they provide valuable insights on creating effective incentive systems that truly inspire and motivate the dental team.

Don't miss this powerful episode that combines the expertise of Jake Conway and Dr. Mark Costes.

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1744: Charisma, Trust & Rapport Jul 04, 2023

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On today's episode, Dr. Mark Costes interviews entrepreneur and author Nick Gray. Nick is a seasoned entrepreneur, having started and sold two multi-million dollar companies: Flight Display Systems and Museum Hack. He is also the author of The 2-Hour Cocktail Party, a step-by-step handbook that teaches individuals how to build their network and make new friends through hosting small gatherings.

During the interview, Mark and Nick dive into the topics of charisma, trust, and rapport. They discuss the importance of these qualities in building connections and relationships, both personally and professionally. Nick shares insights from his experience in starting Museum Hack, a company that offers unconventional museum tours designed to engage and captivate visitors. He provides valuable tips and strategies on how to host successful small gatherings, including ice breakers that help break down barriers and create a comfortable environment for networking.

Nick's expertise in creating culturally significant parties and fostering meaningful connections has garnered attention from prestigious publications such as The New York Times, The Wall Street Journal, and New York Magazine.

If you're interested in enhancing your charisma, building trust, and establishing rapport in your personal and professional life, don't miss this enlightening interview with Nick Gray. To learn more about Nick and his work, be sure to check out his book, The 2-Hour Cocktail Party, and listen to the full episode of the Dentalpreneur Podcast.

Don't forget to visit Nick's website and connect with him to discover more valuable insights and strategies for hosting successful gatherings. Elevate your networking skills and make meaningful connections by following Nick's NICK party formula.

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1743: The Current Consolidation Appetite Jul 03, 2023

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On today's episode of the Dentalpreneur Podcast, recorded live at the Dental Success Summit, Dr. Mark Costes interviews Brian A. Colao, a leading authority in the DSO (Dental Support Organization) space. Brian has transformed Dykema's DSO group into a renowned leader in middle-market DSO buy-side and sell-side transactions.

In this insightful interview, Dr. Costes explores the current landscape of dental consolidation and the impact of interest rates and the economic climate on the appetite for consolidation. Brian shares his expertise, highlighting that consolidation in the DSO space continues to be explosive due to low transaction risks, availability of bank loans, and investments from private equity funds.

The conversation further delves into the dynamics of the private equity world, where the need to deploy capital drives interest in dental assets. Brian discusses the shift in focus from buying more EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) to achieving same-store growth as market restrictions increase.

Dr. Costes also explores the trend of younger doctors selling to private equity earlier in their careers compared to mid to late career dentists. Brian confirms this pattern, explaining how many dentists fresh out of dental school are bypassing private practice and directly entering the DSO realm.

Don't miss this engaging interview that provides valuable insights into the DSO industry and the trends shaping it. Tune in to the full episode and gain expert knowledge from Brian Colao's extensive experience.

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1742: Marketing Better Stories Jun 30, 2023

Show notes

On today's episode of the Dentalpreneur Podcast, recorded live at the Dental Success Summit, Dr. Mark Costes welcomes Joshua Scott, the owner and CEO of Studio 8E8, a story-driven dental marketing agency. Joshua kicks off the presentation by highlighting the importance of the "WHY" in storytelling and marketing, emphasizing that people remember stories 22 times more than facts or statistics.

Throughout the interview, Joshua delves into the concept of marketing through the lens of the "WHY" or "HOW," rather than just focusing on the "WHAT." He shares valuable insights on how to market your story effectively by answering three essential questions: what experience or relationship has shaped you, what gives you energy, and what do you see.

The underlying mission of Studio 8E8 is to find and tell the good, true, and beautiful stories within dentistry. Joshua believes that the day-to-day grind often obscures the amazing stories that are right in front of us. By stepping back and seeing the big picture, the true beauty of dentistry becomes clear. Studio 8E8 aims to bring these stories to life through story-first marketing that captivates and connects with people.

As the presentation concludes, Joshua expresses his gratitude to those who have been part of his journey and extends an invitation to everyone to embrace and share more stories that are good, true, and beautiful.

Don't miss this insightful episode where Dr. Mark Costes interviews Joshua Scott of Studio 8E8. To learn more about Studio 8E8 and experience their story-driven dental marketing approach, visit their website at joshuascott.com. And be sure to stay tuned for the next Dental Success Summit, happening in 2024 in San Antonio, TX. Elevate your dental marketing with the captivating and connecting power of Studio 8E8.

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1741: The Dental Success Universe Jun 29, 2023

Show notes

On today's episode of the Dentalpreneur Podcast, recorded live at the Dental Success Summit, Dr. Mark Costes dives into the concept of success within the Dental Success Universe, which includes entities like DSI (Dental Success Institute), DSN (Dental Success Network), SOI (Summit of Influence), and more. He explores the Four Futures: Mind, Money, Meaning, and Muscle, providing in-depth insights on each.

Dr. Costes begins by discussing the importance of the Mind and developing a positive philosophy to navigate the stresses of life in a healthy way. He emphasizes the practice of mindfulness and gratitude, along with daily journaling of three things to appreciate, as effective tools to maintain a positive perspective.

Next, he delves into the concept of Meaning, highlighting the significance of close connections with others and a higher power. Dr. Costes emphasizes the happiness and sense of purpose that arise from meaningful relationships and the belief in something greater than ourselves.

The presentation then moves on to the significance of the Muscle, emphasizing the positive effects of maintaining a healthy body. Dr. Costes highlights the correlation between physical well-being and an improved outlook on life. He encourages regular exercise, healthy eating habits, and quality sleep as essential components of a vibrant and healthy life.

Finally, Dr. Costes addresses the importance of focusing on the Money aspect of success. Whether it's managing personal finances or improving the financial position of a business, he stresses the need to make daily efforts towards financial growth and security.

Don't miss this thought-provoking presentation that delves into the Four Futures and provides practical insights for achieving success in various aspects of life. Tune in to the full episode to gain valuable knowledge from Dr. Mark Costes' expertise. And make sure to stay tuned for the next Dental Success Summit in 2024, taking place in San Antonio, TX.

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1740: We Got Issues! Jun 28, 2023

Show notes

On today's episode of the Dentalpreneur Podcast, we bring you an exclusive part 1 episode from the Dental Success Summit 2023 in San Antonio, TX. Dr. Mark Costes kicks off the summit with a powerful presentation on the need for reform in dental education, the challenges of dental insurance, the ongoing workforce crisis, and the importance of fostering professionalism and collaboration in the industry.

Join us as Dr. Costes delves into these pressing issues and shares his insights on how we can navigate these challenges and drive positive change in the dental field. This thought-provoking episode sets the stage for an impactful summit experience.

Don't miss out on this informative discussion! Tune in to the full episode and stay tuned for part 2 coming tomorrow.

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1739: Punch Fear in the Mouth Pt. 2 Jun 27, 2023

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On today's episode, we have the second half of the presentation from DSS 2019 with Dr. David Maloley, the force behind the "Relentless Dentist" platform and an advocate for the thriving dental practice.

In this episode, we delve deeper into Dr. Maloley's philosophy on living a fulfilling life, both within and outside the dental practice. We explore the concepts of regret, fulfillment, and the process of embracing change. He shares his insights on the importance of living with intention, stressing the transformative power of commitment and courage when starting something new.

Central to our discussion is the concept of purpose. Dr. Maloley guides us on a journey towards understanding and embracing our unique purpose, asserting that the pursuit of becoming the best version of ourselves can lead to both personal and financial success.

We conclude with an engaging exploration of the "power pyramid," a tool Dr. Maloley uses to illustrate how money can become a by-product of our pursuit of personal growth and achievement.

If you haven't yet listened to Part 1 of our conversation with Dr. David Maloley, be sure to check it out for even more insights on thriving in the dental practice.

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1738: Punch Fear in the Mouth Pt. 1 Jun 26, 2023

Show notes

On today's episode, we have a 2-part episode from DSS 2019 with Dr. David Maloley, a renowned author, speaker, podcaster, executive coach, and owner of the "Relentless Dentist" platform, we delve into the challenges and fears that often plague dental professionals.

Dr. Maloley, known for his 360-degree approach to the business side of dentistry, shares his wisdom on creating thriving dental practices without sacrificing personal time and passion. With his years of hands-on experience and a proven track record in helping dentists build successful practices, he brings unique and invaluable insights to our conversation.

In this episode, Dr. Maloley poses the important question, "What are you afraid of?" and offers thought-provoking ideas on improving our relationship with fear and time. He shares a personal ski trip story, deftly illustrating the importance of heeding advice from others. Finally, we discuss how to rise when you feel "broken" within your practice and are unintentionally burdening those around you.

You don't want to miss Part 2 of our conversation with Dr. David Maloley, where we will explore how to live a life of fulfillment without regret, harness the power of purpose, and much more. Stay tuned!

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1737: PPO's - Yes or No Jun 23, 2023

Show notes

On today's episode of the Dentalpreneur Podcast, we have a special webinar featuring the Lady Leaders from the Dental Success Network (DSN): Dr. Summer Kassmel, Amy Hernandez, Allison Puppe, and Ashlee Hirschfeld.

During this webinar, these dynamic professionals dive into various topics related to dental insurance and practice management. Amy Hernandez, RCM Department Lead, shares her expertise in optimizing insurance processes and building a strong team. Dr. Summer Kassmel, a practicing dentist with a focus on clear aligner therapy, provides valuable insights on enhancing patient outcomes and coaching younger doctors. Allison Puppe, an Insurance Coordinator, brings her experience and knowledge to discuss insurance strategies and the importance of fee adjustments. Ashlee Hirschfeld, Chief Operations Officer of Dental Success Network, shares her expertise in streamlining operations and delivering results for dental practices.

Join us as we explore the intricacies of dental insurance, assessing the need to drop PPOs, data-driven decision-making, fee adjustments, benchmarking, maximizing procedure codes, and renegotiating contracts with insurance providers. Gain valuable insights and practical tips from these industry experts to optimize your practice's insurance processes and profitability.

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1736: Deep Tactical Jun 22, 2023

Show notes

On today's episode, we have a special treat for you as Dr. Mark Costes takes the stage to deliver an insightful presentation on systemization jumpstart. In this engaging talk, Dr. Costes explores the power of effective checklists and protocols in streamlining dental practice operations.

Join us as Dr. Costes dives into various checklists including "Back Office End of Day", "AM Office Manager Protocol", "Down Time Protocol", and more. Discover the importance of these checklists in optimizing daily workflows and ensuring smooth operations.

Dr. Costes also delves into the world of effective meetings and agendas, discussing morning, weekly, monthly, and quarterly meetings and what each entails. Learn how these structured meetings can drive productivity, accountability, and team cohesion.

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