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The Dentalpreneur Podcast w/ Dr. Mark Costes — Health & Fitness
The Dentalpreneur Podcast w/ Dr. Mark Costes

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let’s face it. Dentistry can be a frustrating and isolating profession… but you don’t have to be an island anymore.
It’s possible to become more profitable, less stressed and more fulfilled in your career and it’s our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com

Copyright: © 2015, The Dentalpreneur Podcast & True Dental Success, LLC

Latest Episodes:

2626: NEXT - Success Reimagined Oct 26, 2026

Show notes

On today's episode, Gale Northrop, a senior vice president at Fidelity and Dr. Mark Costes' sister, challenges members at the recent DSI Mastermind in October to rethink what success means as their lives evolve. Drawing from her corporate career and client stories, she explores the gap between achieving financial goals and feeling satisfied with the life those achievements create.

Gale introduces a "success portfolio" spanning personal growth, connection, professional achievement, freedom, purpose, and impact. Through reflection exercises, she encourages members to identify what deserves protection, what they can release, and where they want to invest more time and energy. She also shares how small, intentional shifts can create room for health, relationships, and a meaningful legacy while continuing to build a successful practice.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2625: What Buyers Know That Practice Owners Often Don't Oct 23, 2026

Show notes

On today's episode, Dr. Mark Costes welcomes Kyle Francis of Professional Transition Strategies to discuss how practice owners can evaluate a sale or DSO partnership with their long-term goals in mind. Kyle shares his path into dental transitions and explains why building a larger practice group doesn't always lead to a better outcome once debt, risk, and management demands are considered.

They explore unsolicited offers, the information gap between buyers and sellers, and how a competitive sale process can strengthen negotiating leverage. Kyle also discusses delayed recapitalizations and what younger dentists should weigh before selling a profitable practice. They close with why EBITDA calculations differ and why the earnings behind an offer matter as much as the headline multiple.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2624: Black Belt Level Leadership Oct 22, 2026

Show notes

On today's episode, Dr. Mark Costes continues his live workshop with a practical look at hiring and onboarding. He explains why asking a new employee to shadow someone for a couple of days rarely prepares them for the job. Mark breaks training into two stages: an introduction to the practice, its people, and its values, followed by training for the specific role. He shares how clear expectations, capable trainers, and 30, 60, and 90-day benchmarks help new hires see what success looks like and help leaders spot where more support is needed.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2623: 23 Practices. 1 Pattern Oct 21, 2026

Show notes

On today's episode, Dr. Bill Keith draws on a quarter of coaching calls across 23 practices to explore why growing production doesn't always translate into more cash in the bank. In his presentation from the recent DSI Mastermind in October, he separates compensation for clinical work from the return on practice ownership and examines common leaks in insurance write-offs, collections, and hygiene performance. Bill explains how reporting methods can distort production numbers and why owners need to review their balance sheet and statement of cash flows alongside the P&L. He also discusses patient financing, cash reserves, debt payments, and the importance of understanding the full cost of collecting revenue. The presentation closes with a look at normalized EBITDA, practice valuation, and planning for a future partnership or exit.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2622: The Missing Step Between Learning and Implementing Oct 20, 2026

Show notes

On today's episode, Dr. Mark Costes reconnects with Dr. Taher Dhoon to discuss practice growth, burnout, and finding purpose through teaching. Taher shares how he transformed his practice through systems and overhead control while overlooking signs that his own health needed attention.

They reflect on why taking care of yourself can't wait until you've reached your business goals. Taher also outlines a plan for turning continuing education into action, including preparing the team before a course, assigning responsibilities, and lining up patients so new skills become part of everyday practice.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2621: Why Patients Say No to Treatment They Need Oct 19, 2026

Show notes

On today's episode, Dr. Mark Costes reconnects with Dr. Chris Bowman to discuss how better communication helps patients understand and accept recommended care. Chris explains why the conversation should begin with the patient's goals, followed by a clear explanation of the problems standing in their way. He shares how photographs, thoughtful questions, and team involvement build trust before the doctor enters the room. They also explore why discussing concerns before the cleaning can keep patients engaged and make treatment recommendations feel like a natural next step.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2620: The Priority Matrix Oct 16, 2026

Show notes

On today's episode, Dr. Mark Costes leads a workshop from the recent DSI Mastermind in October on choosing which practice initiatives deserve focused attention. He introduces a priority matrix that scores opportunities by impact, the bottleneck they address, readiness, and effort, helping owners narrow a long list of improvements to their most important priorities. Through stories and practical examples, Mark illustrates how focusing on the wrong problem can distract leaders from urgent operational needs. He then guides members through a 90-day planning exercise to define a measurable outcome, assign ownership, and establish a first seven-day milestone. The workshop also explores how delegation, testing assumptions, and deliberately postponing other projects create the capacity to follow through.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2619: Breaking Through the Fee-for-Service Growth Plateau Oct 15, 2026

Show notes

On today's episode, Dr. Mark Costes sits down with Dr. Blake Hamblin, a 2026 Golden Rhino Award co-winner, to discuss building a thriving out-of-network practice in Houston. Blake shares how his experience as a college quarterback shaped his discipline and leadership, and how he grew a $1.2 million practice through expanded clinical services, patient retention, and targeted marketing.

They explore the numbers behind patient acquisition, his approach to practice mergers, and why systems must evolve as the business grows. Blake also explains how involving the team in testing new processes creates stronger ownership and accountability. His advice for practice owners centers on defining why they want to grow, focusing on a few priorities at a time, and staying flexible as new opportunities emerge.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2618: What Dentists Overlook About Their Legal Responsibilities Oct 14, 2026

Show notes

On today's episode, Dr. Mark Costes welcomes back attorney Evan Sampson to explore the legal risks behind common dental practice decisions. They discuss how AI is raising questions around recording consent, patient privacy, and responsibility for automated chart notes. Evan also highlights potential pitfalls involving insurance billing, routine copay waivers, provider credentialing, and marketing practices.

The conversation covers the privacy concerns surrounding responses to negative online reviews and the importance of documenting employee performance before termination. Throughout the episode, Evan emphasizes clear policies, accurate records, and professional guidance as technology and practice operations evolve.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

2617: What 21,000 Implants Teach You About Patient Trust Oct 13, 2026

Show notes

On today's episode, Dr. Mark Costes sits down with Dr. Timothy Kosinski to discuss the evolution of implant dentistry and the lessons behind placing more than 21,000 implants. Dr. Kosinski shares his perspective on overtreatment, preserving natural teeth and bone, and choosing treatment based on each patient's needs.

He explains how clear communication, patient education, and a trusted team support case acceptance, while digital planning helps clinicians work toward more predictable outcomes. They also explore why mentorship, continued education, and giving back can help dentists navigate burnout and build a fulfilling career.

Be sure to check out the full episode from the Dentalpreneur Podcast!

On today's episode, Dr. Mark Costes sits down with Dr. Timothy Kosinski to discuss the evolution of implant dentistry and the lessons behind placing more than 21,000 implants. Dr. Kosinski shares his perspective on overtreatment, preserving natural teeth and bone, and choosing treatment based on each patient's needs.

He explains how clear communication, patient education, and a trusted team support case acceptance, while digital planning helps clinicians work toward more predictable outcomes. They also explore why mentorship, continued education, and giving back can help dentists navigate burnout and build a fulfilling career.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

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