Show notes
#256 Email Deliverability | In this episode, Dan is joined by Sarah McNamara, Revenue Operations & GTM Strategy Lead at Vector, and Alex Fine, co-founder of Understory, an agency helping B2B SaaS companies scale with outbound, paid, and email. Both Sarah and Alex are experts in email strategy, specifically the behind-the-scenes mechanics that make or break your deliverability.
They break down what B2B marketers often overlook when it comes to getting emails opened, read, and replied to, and share practical tactics to improve performance across newsletters, outbound, and lifecycle campaigns.
Dan, Sarah, and Alex cover:
- Why email deliverability issues are more common than you think and how to spot them early
- The metrics that actually matter (hint: opens and clicks aren’t on the list)
- How to protect your domain reputation and warm up inboxes the right way
If email is part of your GTM motion, this episode will help you reach more inboxes and stop your messages from disappearing into the void.
Timestamps
- (00:00) - – Intro
- (02:10) - – Meet Sarah and Alex
- (04:15) - – Why email deliverability matters more than subject lines
- (06:30) - – How to tell if you have a deliverability problem
- (08:45) - – The most useful (and overlooked) deliverability metrics
- (11:05) - – Why replies matter more than opens or clicks
- (13:30) - – Tools Alex and Sarah use to monitor deliverability
- (15:45) - – Should you buy a dedicated IP?
- (17:40) - – How to evaluate platforms for deliverability
- (20:00) - – Getting sales to care about data hygiene
- (22:30) - – Deliverability tips for small senders and solopreneurs
- (25:15) - – Subdomains vs. secondary domains
- (28:05) - – How many inboxes per domain is too many?
- (30:10) - – Best practices for cold outreach
- (33:00) - – How security bots skew your open and click data
- (36:00) - – What counts as “spam” (and how filters decide)
- (39:15) - – How to re-engage cold or inactive lists
- (42:00) - – What to A/B test in subject lines (and when it’s pointless)
- (45:10) - – How to build a healthy, opt-in list from scratch
- (48:00) - – When to stop emailing cold leads
- (50:15) - – Welcome sequence tips for engaged subscribers
- (53:10) - – How to warm up a new domain
- (56:30) - – Final takeaways and advice
Join 50,0000 people who get Dave's Newsletter here: https://www.exitfive.com/newsletter
Learn more about Exit Five's private marketing community: https://www.exitfive.com/
***
Brought to you by:
Zoom Webinars & Events – The virtual event platform built to help B2B marketers run webinars that actually drive pipeline, with branded registration pages, live engagement features, and built-in tools to repurpose sessions into clips and content. Learn more at zoom.com/exitfive.
Convertiv - A B2B marketing agency that helps enterprise teams build an AI-powered go-to-market strategy, specializing in AEO. Podcast listeners get a free AI search review showing how you stack up against competitors. Learn more at convertiv.com/exitfive.
Optimizely - the AI platform for marketers. Build your own AI agents or pull from a directory of 50+ pre-built ones for marketing use cases. Their new Virtual Teammates can join meetings, complete tasks, support campaigns, and keep your website optimized. Learn more at optimizely.com/exitfive.
Compound Growth Marketing- A full-funnel demand gen agency helping high-growth cybersecurity and enterprise software companies show up earlier in the buying journey, combining AEO, modern paid advertising, and a dedicated go-to-market engineering team. Podcast listeners get two free media planning sessions to find out what channels are driving the best ROI. Learn more at compoundgrowthmarketing.com/exitfive.
Customer.io - An AI powered customer engagement platform that help marketers turn first-party data into engaging customer experiences across email, SMS, and push. Learn more at customer.io/exitfive.
***
Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.
- They give you unlimited podcast editing and strategy for your B2B podcast.
- Get unlimited podcast editing and on-demand strategy for one low monthly cost. Just upload your episode, and they take care of the rest.
Visit hatch.fm to learn more