The Cone of Shame Veterinary Podcast

Latest Episodes:

COS - 207 - The Data Driven Future Of Vet Med Jun 26, 2023

Show notes

Dr. Jules Benson, BVSc, MRCVS, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to talk about the power (and scarcity) of big data in veterinary medicine. They discuss how medical data is currently being collected in clinics and by pet insurance companies, and how this data can be harnessed to achieve better clinical outcomes while increasing access to care. Jules and Andy discuss the requirement for artificial intelligence to be trained on large data sets, and Jules explains how he thinks data collection inside veterinary practices will look in 10 years. This episode is brought to you by Nationwide.

LINKS: Nationwide White Papers: Age and disease Brachycephalic dogs Cancer AVMA - AAVMC Veterinary Futures Commission Dr. Jules Benson on LinkedIn

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

COS - 206 - What Does The Modern Pet Owner Actually Want? Jun 22, 2023

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Steve Dale, certified animal behavior consultant (CABC), joins Dr. Andy Roark to discuss what modern pet owners want. Steve explains the rise of the "fur baby" and how that cultural shift has intersected with a larger demand for convenience and immediate service. Steve imagines what the desired pet owner experience looks like today, and what it might look like five years from now.

LINKS: Steve's Blog & Website: https://stevedalepetworld.com/ TikTok: @groucho_thefunnycat

ABOUT OUR GUEST: Steve Dale, certified animal behavior consultant (CABC), has reached more pet owners over the past few decades than any other pet journalist in America. He is the host of two nationally syndicated radio shows, Steve Dale’s Pet World and The Pet Minute (together heard on more than 100 radio stations, syndicated Black Dog Radio Productions, since 2005). He’s also a special contributor at WGN Radio, Chicago, and program host of Steve Dale’s Pet World (since 1997), and host of Steve Dale’s Other World, a general talk show (2020). He formerly hosted the nationally broadcast Animal Planet Radio. He’s currently a writer and contributing editor for CATster, columnist for DVM 360 where he also serves as a member of the Editorial Advisory Board. He’s also a columnist for the Journal of National Association of Veterinary Technicians in America. Steve is Chief Correspondent at Fear Free Happy Homes.

COS - 205 - A Blueprint For Vet Team Retention & Wellness? Jun 15, 2023

Show notes

Dr. Brian Bourquin joins the podcast to discuss the new NOMV C.L.E.A.R. Blueprint. This is a hospital wellness certification program that was recently introduced to veterinary clinics. Dr. Bourquin talks about the certification, the experience of implementing it in his own Boston veterinary practices, and lessons learned along the way.

LINKS: CLEAR Blueprint: https://www.nomv.org/clearblueprint/ NOMV Homepage: https://www.nomv.org

ABOUT OUR GUEST: Fueled by childhood dreams of being a keeper at his own zoo, Dr. Brian Bourquin realized from a young age his path – a career in veterinary work. His journey began with graduation from Cornell University, the No. 1 school in the U.S. for veterinary medicine. After 13 years as a Boston veterinarian, he founded Boston Veterinary Clinic in 2012, placing an emphasis on trust, compassion, and top-level patient care. Embraced by the pet-loving community and with the aid of like-minded veterinary professionals, the practice has grown to 5 locations, each focusing on the best medicine possible with accreditations from AAHA, Fear Free, and Cat-Friendly Practices.

COS - 204 - Intentional Discounting Revisited Jun 08, 2023

Show notes

Dr. Tannetje’ Crocker joins the podcast to expand on a previous episode where she and Dr. Roark discussed the ethics and implementation of intentional discounting. In this episode, Drs. Crocker and Roark talk about the feedback from that episode, what they see as valid criticism and what they disagree with. The conversation then turns to a larger perspective on supporting pet owners who struggle to avoid finance, and the realities of working in a corporate emergency practice vs owning an independent clinic.

LINKS: Follow Dr. Crocker's veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.

COS - 203 - Are Non - Compete Clauses Going Away In Veterinarian Contracts? Jun 01, 2023

Show notes

Dr. Lance Roasa joins the podcast to talk non-compete clauses! There has been a lot of attention recently on FTC proposed rule makings around non-compete agreements, and some are wondering what's in the future for veterinarian contracts. Dr. Roasa weighs in on what's going on and what we can expect in the future.

LINKS: Drip.vet - https://drip.vet

ABOUT OUR GUEST: Dr. Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the University of Nebraska, is the past president of the American Veterinary Medical Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medical recordkeeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

COS - 202 - Brachycephalic Dog Breeds: How Can New Research Help Your Patients May 29, 2023

Show notes

Dr. Jules Benson, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to discuss new research highlighting the health concerns present in brachycephalic and "extreme" brachycephalic dog breeds.

LINKS: Nationwide® analysis of 50,000 dogs confirms brachycephalic breeds face increased health risks Spectrum Of Care: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Respiratory Function Grading Scheme: https://www.avma.org/news/health-screening-test-rolled-out-brachycephalic-dog-breeds All DAR Links: linktr.ee/DrAndyRoark

COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists? May 25, 2023

Show notes

COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists? by Dr. Andy Roark

COS - 200 - Publix Supermarket & Turning Clients Into Fans May 18, 2023

Show notes

Tyler Grogan CVT, Creative Marketing Director at Uncharted Veterinary Conference, joins the podcast to discuss her favorite grocery store and how to turn veterinary clients into loyal fans.

LINKS: A Piece of the Pie: https://amzn.to/3L74Itz/ All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.

COS - 199 - Low - Cost Veterinary Clinical Diagnostics May 11, 2023

Show notes

COS - 199 - Low - Cost Veterinary Clinical Diagnostics by Dr. Andy Roark

COS - 198 - The Well - Leveraged Technician - How Do Practices Actually Get There? May 04, 2023

Show notes

Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians.

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20+ years in the field, Ken has dedicated his career to reimagining veterinary nursing. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group, and the Program Director for the RECOVER Initiative. Over the years, he has received the Veterinary Technician of the Year award by NAVTA, the Veterinary Technician of the Year award by the California Veterinary Medical Association, the RVT of the Year award by the California RVT Association, and the AVECCTN Specialty Technician of the Year award. Ken co-edited the Veterinary Technician and Nurse’s Daily Reference Guide for Canine and Feline, and the Manual of Veterinary Transfusion Medicine and Blood Banking, and publishes articles and presents internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to bring further recognition of the vital role of the veterinary technicians and nurses through work with organizations, being a Past President of National Association of Veterinary Technicians in America, and President of the Veterinary Emergency and Critical Care Society. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

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