The Cone of Shame Veterinary Podcast

Latest Episodes:

288 - Are We Being Vilified Online? Should We Care? Sep 05, 2024

Show notes

Have you noticed the online backlash against veterinarians seems to be growing? In this episode of the Cone of Shame Veterinary Podcast, host Dr. Andy Roark and Kelsey Beth Carpenter discuss the challenges veterinarians face with online vilification, particularly related to the rising costs of veterinary care. They explore the impact of social media on public perceptions and debate whether engaging with negative comments is beneficial for the veterinary profession. The discussion also touches on how veterinary professionals can better manage online criticism through education and by maintaining a positive digital presence to build trust with their clients. Leadership Essentials Certificate: https://unchartedvet.com/certificates/ Uncharted Podcast: https://unchartedvet.com/uncharted-veterinary-podcast/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.

287 - Working With Neurodivergent Veterinary Professionals Aug 29, 2024

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Ron Sosa, a Certified Veterinary Practice Manager and advocate for neurodiversity, dives deep into the operational challenges and management strategies that can help create an inclusive environment. On this episode of the Cone of Shame Podcast, Dr. Andy Roark and Ron Sosa explore practical ways to manage workload effectively while being cognizant of the unique needs of neurodivergent staff. This episode is invaluable for anyone looking to enhance team dynamics and understand the nuances of neurodiversity in the workplace. Don't miss these insights that aim to foster a supportive and efficient practice environment. Ron Sosa on LinkedIn: https://www.linkedin.com/in/ronald-sosa-cvpm-53453797/ Synaptic Neuro-inclusive Leadership: https://ronsosa84.wixsite.com/synaptic-leadership

ABOUT OUR GUEST Ron is a Certified Veterinary Practice Manager and a former practice owner and business director for multisite animal hospitals. He also hold certificates in Neurodiversity, compassion fatigue, veterinary business leadership, and the human animal bond. He currently serves as the Executive Director for the Uncharted Veterinary Conference., Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

286 - Technician Brand Building Aug 22, 2024

Show notes

Beloved influencer and LVT, Sarah Parsons joins us to talk about her journey building a brand online. Join Dr. Andy Roark and Sarah Parsons, LVT, on the Cone of Shame Veterinary Podcast as they dive into the world of brand building in veterinary medicine. Sarah, the creative force behind the popular @Wat_Really_Happens_at_The_Vet social media channels, shares her journey and insights on leveraging platforms like TikTok, Instagram, and Facebook to engage with veterinary professionals. This episode explores the importance of creating content that resonates with a professional audience, the dynamics of social media growth, and tips for veterinary technicians aspiring to establish their own unique brand.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com

ABOUT OUR GUEST Sarah Parsons, LVT, is a distinguished social media Influencer within the veterinary community, renowned for her engaging portrayal as the "silly vet tech" Through vibrant videos showcasing life in Vet Med, Sarah inspires laughter and learning among Veterinary Professionals. She is deeply passionate about fostering a joyful and fulfilling workplace environment. Her dedication has led to being one of the co-founders of Camp VetMed. In addition to her impactful career, Sarah is a devoted mother to two boys. She resides on a ranch in Houston, Texas, where she cherishes outdoor activities, sports, and quality time with friends.

285 - Dermatology Tools For Cats Aug 15, 2024

Show notes

Veterinary dermatologist Dr. Ashley Bourgeois returns to shed light on a topic often overlooked in veterinary care: dermatology issues in cats. Dr. Andy Roark and Dr. Bourgeois discuss the nuances of feline dermatology, emphasizing the challenges and underrepresentation of cats in dermatological care. They dive into common symptoms, diagnostic approaches, and effective treatments, providing valuable insights into managing allergies and skin conditions in cats. This conversation includes effective communication and expectation setting with clients in order to increase compliance. Tune in to another episode packed with practical advice and innovative solutions for veterinary professionals looking to enhance their dermatological care for feline patients. Gang, let's get into this episode!

LINKS The DermVet: https://thedermvet.com

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

284 - The Seduction Of Punishment In Animal Training Aug 08, 2024

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Veterinary behaviorist Dr. Christopher Pachel joins the podcast to discuss the contentious debate over punishment in animal training. On this week's episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Pachel dive into the controversy surrounding positive reinforcement versus aversive methods. Dr. Pachel breaks down the science behind training techniques, discussing the immediacy, consistency, and efficacy of animal training and why balanced training might not be the best approach. They explore the psychological impacts on pets and the real-world application of these methods. This episode is packed with insights and practical advice for anyone involved in animal training. Let's get into it!

LINKS Dr. Chris Pachel: www.drpachel.com Instinct Dog Behavior & Training: https://www.instinctdogtraining.com

ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

283 - Awkward Conversations On Cremation And After - Care Aug 01, 2024

Show notes

Dr. Mary Gardner returns for a poignant discussion on pet aftercare and communicating it with clients.. Dr. Gardner, co-founder of Lap of Love Veterinary Hospice and an expert in end-of-life care, dives into the nuances of pet cremation and aftercare services, elucidating common misconceptions and concerns that pet owners and veterinary professionals have. The conversation dives deep into the importance of understanding and choosing the right aftercare options, encouraging veterinary professionals to visit crematories to ensure they meet standards before recommending them to pet owners.

LINKS Dr. Mary Gardner: https://www.drmarygardner.com/ Dr. Mary Gardner Instagram: https://www.instagram.com/drmarygardner\

ABOUT OUR GUEST There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

282 - When Will We Be Happy Enough Jul 25, 2024

Show notes

Josh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to explore the nuanced concept of happiness in the workplace. They delve into the realistic expectations of happiness at work, especially in demanding environments like veterinary practices. Josh emphasizes the balance between striving for employee happiness and acknowledging the inherent challenges of the job. They discuss the pitfalls of solely chasing happiness and the importance of fostering a work environment that values fulfillment and pride over constant joy. This episode offers insightful perspectives for veterinary leaders on setting realistic goals and cultivating a supportive workplace culture.

LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Uncharted Team Leads Summit: www.unchartedvet.com/tls2024

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

281 - What Viral Videos Can Teach About Boosting Morale Jul 18, 2024

Show notes

Sarah Parsons joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss the power of positivity and humor in boosting morale within veterinary clinics. She emphasizes the importance of creating content that veterinarians and staff can relate to, avoiding client bashing, and fostering a culture where the daily stresses of vet medicine can be met with humor and light-heartedness. Tune in to learn how Sarah uses her unique style to promote a healthy, positive work environment in veterinary settings.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com Team Leads Summit: www.unchartedvet.com/tls2024

279 - Cost Of Care, Access To Care, And Payment Options Jul 08, 2024

Show notes

Dr. Emily Tincher joins us to discuss the rising costs of veterinary care and how they impact pet families. Dr. Andy Roark and Dr. Tincher dive into her co-authored book chapter on cost, access to care, and payment options, highlighting key factors driving price increases, such as staffing costs, practice economics, and the cost of consumables and drugs. Dr. Tincher also shares insights on effectively communicating with pet owners about these costs and the importance of understanding their preferences.

LINKS: Nationwide's Most Common Claims: https://news.nationwide.com/041824-dermatitis-gastroenteritis-most-common-conditions-prompt-vet-visits/ Cost of Care, Access to Care, and Payment Options in Veterinary Practice: https://www.vetsmall.theclinics.com/article/S0195-5616(23)00156-0/abstract Spectrum of Care: www.spectrum-of-care.com Open Door Veterinary Collective: https://opendoorconsults.org/ Pyometra Peer Reviewed Article Referenced: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml

ABOUT OUR GUEST Emily M. Tincher, DVM, is Senior Director of Pet Health at Nationwide. A second-generation veterinarian, she is co-author of a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice.” Dr. Tincher is a member of the Board of Directors for the Veterinary Leadership Institute and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America.

278 - We Have Trust Issues Jul 04, 2024

Show notes

Dr. Peter Weinstein joins us to talk about some of the major mistrust we are seeing in veterinary medicine. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Dr. Peter Weinstein discuss how the lack of trust has emerged in the veterinary industry due to the influence of media and the current state of our country and culture. They take a deep dive into the origins of this mistrust, what can be done to address it, and their hopes for the future of the industry. Let's get into this episode!

LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com

ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

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