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    Business

    The CEO Help Desk from Run Like Clockwork

    Equipping you with the tools, strategies, and support to grow + scale your business sustainably—without sacrificing your quality of life.
    Hosted by operational efficiency expert + CEO Adrienne Dorison and business strategist Emily Doyle, The CEO Help Desk is your go-to podcast for solving real business problems in real time. From streamlining systems to developing leadership and building a self-sustaining team, each episode offers actionable insights based on the book Clockwork to help you run your business with more ease—and way less overwhelm.

    To stay in the loop with all things CEO Help Desk, visit runlikeclockwork.com. Don’t forget to subscribe, leave a review, and tag us on social with your takeaways so we can cheer you on!

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    Latest Episodes:
    74: Going all in + embracing the process with Maleeka Hollaway Oct 14, 2020
    Show notes

    What does "going all in" look like to you? When you do go "all in," how long do you maintain that level of focus and dedication? Are you in it for a quick result or do you embrace the process?

    This week's guest on the Run Like Clockwork podcast, Maleeka Hollaway, is an excellent example of going ALL IN on Clockworking and embracing the process as a long-term solution. Maleeka is the CEO of The OMG (The Official Maleeka Group), a thriving PR agency. When she joined the Clockwork Accelerator program just 4 months ago, she jumped in the deep-end and her team followed her lead. On this episode, Maleek talks with Emily of Team RLC about going all in + embracing the process of Clockwork.

    Topics Emily + Maleeka also cover:

    • Clockworking to maintain a certain quality of life
    • The value of having a team who's all in, too
    • The mindset shift needed to remove yourself from a company with your name in the title
    • The power of embracing the process
    • Slowing down to identify the gaps and improve
    • Hiring and integrating the new team members into the Clockwork process

    If you've been telling yourself you don't have time to Clockwork, or that you can't remove yourself from your company because you are the name/face of it, or you struggle to embrace the process and maintain sustained momentum, then we know you will find a ton of value from hearing Maleeka's Clockwork experience!

    We would love to hear what resonated most with you! Tag us on Instagram @rlclockwork + @the_omg_llc

    And as always, we're continuing the conversation over in our free Run Like Clockwork Community! We'd love to hear your Clockwork questions!

    JOIN THE CONVERSATION INSIDE THE COMMUNITY


    73: How to use the ACDC framework to identify your current bottleneck Oct 07, 2020
    Show notes

    How can you clockwork your team when you are so often needed to jump in and fix everything for everyone? When this happens, the truth is, YOU are the bottleneck. In the Clockwork process, Mike Michalowicz and Adrienne Dorison created the ACDC framework to help you and your team identify bottlenecks coming before it even becomes a problem.

    The four major stages in the flow of business are Attracting prospects, Converting prospects into clients, Delivering the promised offering to clients, and Collecting payment in return: ACDC.

    On this week's Team Takeover of the Run Like Clockwork Podcast, Laurie, one of the RLC coaches inside the Accelerator program, talks about how to identify if you have a bottleneck in your business and what to do when you find one using the ACDC framework.

    In this episode, Laurie covers:

    • The four major stages of flow in business
    • Specific examples of what a bottleneck in each of the ACDC categories might look like
    • Which bottleneck to tackle first if you have more than one
    • The double helix conundrum that most business owners experience
    • Why building out an ACDC metrics dashboard is help monitor and balance metrics for consistent growth. (Learn more about how to build out a metrics dashboard on this previous episode: More on Metrics)

    And as always, we're continuing the conversation over in our free Run Like Clockwork Community! We'd love to hear your ACDC and Clockwork questions!

    JOIN THE CONVERSATION INSIDE THE COMMUNITY


    72: Building + leading for life beyond business with Bucketlist Bombshells Sep 28, 2020
    Show notes

    "The business was very clearly running us… now we have the space to have longer mornings, grow as leaders, and show up better in our business."

    On today's episode of the Run Like Clockwork Podcast, Clockwork Rockstars, Shay + Cassie, Co-Founders of the Bucketlist BombshellsTM share how Clockwork has helped them lead and grow a business + team to live a fulfilling and abundant life beyond business. Their story is so inspiring and a testament to what is possible through Clockwork!

    Topics Cassie + Shay cover in this episode:

    • Scaling your business on the backend + frontend
    • Internal + external growth
    • The connection between anxiety and trust
    • How growing a business is growing yourself
    • Building a life beyond business
    • How to hire + hand over ownership
    • How they grew from a team of 5 to now 20, completely remote + global

    Growth is essential for leading + scaling a business, both internally as a leader and internally in operations. When you grow a business, you really grow yourself.

    Building and leading a business doesn't have to become your life. Clockwork helps you design a business + team that runs itself… so you can have a life beyond business.

    If you're interested in getting the support you need to get clockworked, our Run Like Clockwork Accelerator program is open NOW for enrollment. You can go here for all the details: www.clockworkaccelerator.com


    71: Scaling + Clockworking with a team of contractors with Jessi Honard and Marie Parks Sep 25, 2020
    Show notes

    Do you work with independent contractors within your business? Most likely, you're saying YES right now. Independent contractors are a valuable part of small business operations, especially as you scale.

    So how do they fit into Clockworking? Can you even Clockwork your business with contractors popping in and out?

    On today's episode of the Run Like Clockwork Podcast, we have Clockwork Superstars, Jessi Honard and Marie Parks, Co-Founders of North Star Messaging and Strategy sharing how they scaled their agency-style business with employees and independent contractors alike with Clockwork. So much valuable insight!

    They also discuss:

    • Pivoting during COVID-19
    • Clockworking with independent contractors
    • How overwhelm is a choice
    • How things breaking while on vacation can be empowering

    When Jessi + Marie found Clockwork, they were tired of working to the max. Now, they have a thriving team, work 25 hours a week, and take regular vacations to hike + write while their business + team continues to grow and run like clockwork.

    If you're interested in getting the support you need to get clockworked, our Run Like Clockwork Accelerator program is open NOW for enrollment. You can go here for all the details: www.clockworkaccelerator.com


    70: How to delegate even if you're a control freak Sep 23, 2020
    Show notes

    Would you self-classify as a control freak? Is wanting control something you relate with?

    If that's you, you're certainly not alone! And if you're wanting to scale your business without the 24/7 grind, you can't do it alone.

    Today on the Run Like Clockwork Podcast, Adrienne is teaching you how to delegate, even if you're a control freak. This is a special episode because we're giving you a sneak peek into one of the morning mindset sessions inside the Delegate to Accelerate Bootcamp. In this session Adrienne talks about two of her core values: radical responsibility and continuous improvement and how they counterbalance a need for control when learning to delegate effectively.

    Topics Adrienne also covers:

    • How taking radical responsibility helps you release control
    • The role of taking personal responsibility when delegating
    • Why mistakes are super important for you and your team
    • Our motto and process for debriefing mistakes on our team

    Much of the mindset shift needed is around mistakes. If we don't make mistakes, we have minimal learning.

    We would love to hear what resonated most with you in this episode! Tag us on Instagram @rlclockwork

    Want DOUBLE the results from your business in HALF the time?

    Join my upcoming FREE training, Clockwork Roadmap: 7 foundational steps to build a scalable business that runs itself, Wed Sept 23 or Thur Sept 24.

    You will learn:

    • How to remove yourself as the linchpin.
    • How to scale your business faster.
    • How to do it ALL without the added stress!

    Take back your time to actually enjoy the things YOU want to!

    SAVE YOUR SEAT IN THE CLOCKWORK ROADMAP FREE TRAINING


    69: Why you should remove yourself from your business with Julie Herres Sep 18, 2020
    Show notes

    Everyone's tipping point for Clockworking their business is different. Preparing for a major life event, illness, having time to start another business, vacation, scaling income + impact. You name it, we've heard it... and whatever it is, it's a great reason!

    On this episode of the Run Like Clockwork Podcast, Adrienne speaks with Julie Herres, the owner of Green Oak Accounting and one of our founding Clockwork students. For Julie, her tipping point was preparing for a Disney Cruise with her family. She shares how Clockwork helped her turn her anxiety worrying how her business would continue running while she was away on the cruise to now removing herself almost completely from her business while it continues to grow and serve!

    Adrienne + Julie have a great discussions about:

    • Why you should delegate the outcome, not the task
    • Pivoting from an in-office team to working remotely
    • Deciding vs Delegating
    • What your team needs to know in order to be prepared for the unexpected
    • The reward of removing yourself from your business

    Julie's journey with Clockworking from cruise anxiety to taking a 4-week vacation while her business + team runs like clockwork is so freaking inspiring and what Clockwork is all about!

    No matter what gets you started, there are so many external and internal rewards of removing yourself from your business through Clockwork. We would love to hear what resonated most with you! Tag us on Instagram @rlclockwork + @greenoakacct

    If you're overwhelmed, overworked and worried about what would happen to your business if you stepped away for awhile, then I want to invite you to a free training coming up:

    Clockwork Roadmap: 7 Foundational Steps to Build a Scalable Business that Runs Itself, Wed Sept 23 or Thur Sept 24.

    You will learn:

    • How to remove yourself as the linchpin.
    • How to scale your business faster.
    • How to do it ALL without the added stress!

    Take back your time to actually enjoy the things YOU want to!

    SAVE YOUR SEAT IN THE CLOCKWORK ROADMAP FREE TRAINING


    68: Clockworking to break the burnout cycle with Amanda Bond Sep 16, 2020
    Show notes

    The road to burnout looks different for every business owner but usually involves several similar elements: doing it all yourself longer than you should, thinking scaling means more time, money + effort, running on all cylinders without a vacay (mental or physical) in sight.

    My guest on the Run Like Clockwork Podcast, is Amanda Bond - the Ad Strategist, close friend of mine and Clockwork All-Star! She shares her story of burnout and how Clockworking helped her break the burnout cycle and step into more ease + efficiency… and how it can help you, too!

    Topics also discussed on this episode:

    • The cost of doing it all yourself
    • The mindset shift of thinking of your team as an asset
    • When to slow down/stop marketing
    • The difference between the Clockwork book and Accelerator program

    Amanda Bond is such an incredible example of how Clockworking can turn a maxed out, overworked and overwhelmed business owner into a thriving leader with a life outside of work! We would love to hear what resonated most with you! Tag us on Instagram @rlclockwork + @theadstrategist

    Want DOUBLE the results from your business in HALF the time?

    Join my upcoming FREE training, Clockwork Roadmap: 7 foundational steps to build a scalable business that runs itself, Wed Sept 23 or Thur Sept 24.

    You will learn:

    • How to remove yourself as the linchpin.
    • How to scale your business faster.
    • How to do it ALL without the added stress!

    Take back your time to actually enjoy the things YOU want to!

    SAVE YOUR SEAT IN THE CLOCKWORK ROADMAP FREE TRAINING


    67: Clockworking to break the hire + fire cycle with Tanya Neufeld Sep 11, 2020
    Show notes

    Hiring + firing can be one of those daunting elements of building and growing a business. It's what keeps many solopreneurs running solo, overworked and overwhelmed as well.

    On this episode of the Run Like Clockwork Podcast, we have a guest Clockwork superstar, Tanya Neufeld from The Strategiste sharing about how Clockwork helped her break free from the hiring + firing cycle and grow from solopreneur to a solid team!

    Topics discussed on this episode:

    • Beginning Clockwork as a solopreneur
    • How Clockworking approaches hiring differently
    • How to know if you have a vision bottleneck
    • The permission you need to make your first hire

    It's so insightful and great that Tanya dives deep into the team side of business because it really is paramount to Clockworking. You don't need to have a full team, full-time. But you have to be able to delegate to your team in order to Clockwork.

    If you are ready to start delegating like a BOSS and start getting the most of your team, tools and talent... today:

    Join our Clockwork Your Business: Delegate to Accelerate Bootcamp

    This 5-Day business bootcamp intensive, happening LIVE September 14-18, 2020, is designed to help you focus on creating the business of your dreams, (one that outlives you) by working smarter and not harder!

    JOIN THE DELEGATE TO ACCELERATE BOOTCAMP


    66: 3 big reasons we fail to delegate Sep 09, 2020
    Show notes

    Most of us started our businesses not being masters at managing people or masters of delegation. [True talk]. We were really good at the one thing we wanted to start our businesses for… then got into a position where we don't know how to lead, manage, or have people support us effectively.

    The process of delegation is great in helping remove you as the bottleneck. If you're the only one who can make decisions, you are the bottleneck, which is stunting your company's growth.

    This episode is going to be super helpful for you to understand why delegation hasn't worked in the past, why you're frustrated with your team in its current state, why you may have mismanaged people because of expectations.

    Adrienne dives into the 3 big reasons we fail to delegate:

    1. We think we can do it better ourselves
    2. We don't value Design time, we only value Doing
    3. We don't know how to delegate so we fail to do it

    Once you learn how to delegate effectively, you will experience a new kind of growth + freedom!

    Do any of these 3 reasons resonate with you? Have you ever found yourself saying any of these things? Let us know! Tell us over on Instagram @rlclockwork or inside our Run Like Clockwork Free Community on Facebook!

    If you're currently working too many hours, feeling stretched thin, are caught in the weeds of your business operations, or have just been flat-out frustrated or disappointed when it comes to handing things off to others because they never seem to get it done right…

    Then I want to invite you to our 5 day Delegate to Accelerate Bootcamp!

    We built it for YOU.

    By the end of our time together, my team and I are going to help you shift from being maxed-out on time and energy, to delegating like a pro!

    Mike Michalowicz is also doing a special, bonus masterclass called "Think Like a Shareholder", which speaks directly to reason #2 why we fail to delegate! This masterclass is designed to help you eliminate the 5 biggest success-crushing beliefs you currently have about your role in the business, and how they're stopping you from getting everything you want!

    Start getting the most of your team, tools and talent... today!

    Join our Clockwork Your Business: Delegate to Accelerate Bootcamp


    65: Prepare Your Business for Life Events through Clockwork with Gabriela Pereira Sep 04, 2020
    Show notes

    There are two types of overworked and overwhelmed business owners:

    1. Those who are desperate to take a 4-week vacation without their business falling apart…

    2. Those who love their work so "vacation" doesn't really appeal, but they want/need to be ready for other life events (health, maternity leave, moving, aging parents, etc) that happen so they can step away without their business falling apart.

    Our guest this week, Gabriela Pereira, used to be the second. She loves her work as the Founder + Instigator of her company, DIY MFA (which helps writers get the knowledge without the college), and can't imagine a vacay. However, she joined the Run Like Clockwork Accelerator to implement systems to prepare her business + team for personal health reasons.

    On this episode of the Run Like Clockwork Podcast, Gabriela talks to RLC Lead Coach, Emily, about how the Clockwork systems helped her hire during a health crisis and double her profits from last year!

    On this episode Emily + Gabriela discuss:

    • Growth from focusing on systems

    • Ditching job titles when rebalancing your team

    • How Gabriela doubled her profits from all of last year

    • How to document a "gut feeling" when capturing systems

    • Redefining "vacation"

    • How Clockworking supports her mental health

    • The leadership shift from "have to" to "get to"

    Vulnerability + transparency is an incredibly strong trait of leadership, which Gabriela demonstrates so beautifully on this episode and within her business. We would love to hear what resonated most with you! Tag us on Instagram @rlclockwork + @diymfa

    Want to start getting the most of your team, tools and talent... today?!

    Join our Clockwork Your Business: Delegate to Accelerate Bootcamp

    This 5-Day business bootcamp intensive, happening LIVE September 14-18, 2020, is designed to help you focus on creating the business of your dreams, (one that outlives you) by working smarter and not harder!

    JOIN THE DELEGATE TO ACCELERATE BOOTCAMP


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