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    Business

    The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

    Consumers are weird. They don’t do what they say they will do and don’t act how we think they “should.” Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy – or not) and provide simple, actionable tips you can apply right away in your business. Whether you’re a small business or thriving corporation, Melina’s tips can help your business increase sales and get more customers.

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    Latest Episodes:
    436. The Brainy Biases: Why Novelty and Stories Captivate Us (Refreshed Episode) Oct 14, 2024
    Show notes

    In episode 436 of The Brainy Business podcast, Melina Palmer dives into the fascinating biases our brains have toward novelty and stories. This episode, originally aired in 2019, is part of an eight-part series on biases and offers a rapid-fire overview of how our brains respond to new and intriguing stimuli. Melina explains concepts like the bizarreness effect, humor effect, pareidolia, and more, illustrating how these biases impact our decisions and interactions in both personal and professional settings.

    Melina also touches on the importance of storytelling in building trust and engagement, setting the stage for her upcoming interview with Dr. Paul Zak, a pioneer in the study of oxytocin and its role in storytelling. This episode is packed with insights on how to leverage our natural inclinations toward novelty and stories to enhance marketing strategies, improve customer interactions, and create compelling presentations.

    In this episode:

    • Understand the bizarreness effect and how novelty impacts memory.
    • Learn how humor and bizarreness can be effectively used in marketing.
    • Explore the role of pareidolia in capturing attention.
    • Discover the power of storytelling in building trust and engagement.
    • Gain insights into biases like the empathy gap, optimism bias, and authority bias.
    Show Notes:

    00:00:00 - Introduction Melina introduces the topic of biases toward novelty and stories and sets the stage for a rapid-fire overview of related concepts.

    00:01:45 - Bizarreness Effect Explanation of the bizarreness effect and how our brains remember unusual items better than common ones.

    00:03:30 - Humor Effect Discussion on the humor effect and how humorous content is more likely to be remembered.

    00:05:15 - Pareidolia Exploration of pareidolia and how our brains are primed to see faces in random objects.

    00:07:00 - Identifiable Victim Effect Examination of the identifiable victim effect and how personal stories are more impactful than statistics.

    00:08:45 - Survivorship Bias Discussion on survivorship bias and the importance of considering all data, not just the successful cases.

    00:10:30 - Just World Hypothesis Explanation of the just world hypothesis and how it affects our perception of fairness and morality.

    00:12:15 - Authority Bias Exploration of authority bias and why we trust opinions from perceived authorities more than others.

    00:14:00 - Reciprocity and Ben Franklin Effect Discussion on reciprocity and the Ben Franklin effect, and how favors influence future behavior.

    00:15:45 - Social Desirability Bias Examination of social desirability bias and how it impacts the way we report our behaviors and characteristics.

    00:17:30 - Omission Bias Explanation of omission bias and how we judge actions more harshly than inactions.

    00:19:15 - Licensing Effect Discussion on the licensing effect and how doing something good can lead to justifying bad behavior.

    23:12- Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Customer Wants and Can't Tell You, by Melina Palmer
    • The Life Saving Skill of Story, by Michelle Auerbach
    • Magic Words, by Jonah Berger
    • Metaphors We Live By, by George Lakoff and Mark Johnson
    • Bridges and Barriers, by Troy Andrews

    Top Recommended Next Episode: Prince Ghuman Interview (ep 344)

    Already Heard That One? Try These:

    • Michelle Auerbach Interview (ep 288)
    • Jonah Berger Interview (ep 301)
    • David Paull Interview (ep 289)
    • Biases Toward Novelty and Stories (ep 54)
    • Sarah Thompson Interview (ep 259)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    435. Scaling Behavioral Economics at BBVA with Quique Belenguer Oct 09, 2024
    Show notes

    In this episode of The Brainy Business podcast, Melina Palmer welcomes Quique Belenguer, the global lead of behavioral economics at BBVA. This insightful discussion centers on the internal structuring of behavioral economics teams within organizations, offering valuable lessons and strategies for those looking to incorporate behavioral science into their business practices.

    Quique shares his experience at BBVA, where he has been instrumental in developing a behavioral economics unit over the past six years. He discusses the evolution of their approach, from focusing on small tweaks to integrating behavioral insights into broader strategic projects. Quique emphasizes the importance of asking the right questions, collaborating with other departments, and creating frameworks that encourage collective problem-solving.

    The conversation also covers the significance of having internal advocates, understanding the key performance indicators (KPIs) of stakeholders, and the benefits of reskilling existing employees to build a diverse and effective behavioral science team. Quique provides practical advice for anyone looking to start or grow a behavioral economics unit, highlighting the need for flexibility, collaboration, and a deep understanding of the business context.

    In this episode:

    • Learn about the evolution of BBVA's behavioral economics unit and its integration into various projects.
    • Understand the importance of asking the right questions and collaborating with other departments.
    • Discover strategies for starting and growing a behavioral economics team within an organization.
    • Gain insights into the significance of having internal advocates and understanding stakeholder KPIs.
    • Explore the benefits of reskilling existing employees to build a diverse behavioral science team.
    Show Notes:

    00:00:00 - Introduction Melina Palmer introduces Quique Belenguer and the focus of today's discussion on the internal structuring of behavioral economics teams.

    00:02:15 - Quique's Background Quique shares his journey at BBVA and the evolution of their behavioral economics unit over the past six years.

    00:08:50 - Asking the Right Questions It is important to ask the right questions and collaborate with other departments to create effective solutions.

    00:15:30 - Internal Advocates The role of internal advocates in promoting behavioral science within organizations and securing resources for the team.

    00:22:10 - Understanding KPIs The significance of understanding stakeholder KPIs and aligning behavioral interventions with business goals.

    00:28:45 - Reskilling Employees The benefits of reskilling existing employees to build a diverse and effective behavioral science team.

    00:35:20 - Practical Advice Quique provides practical advice for starting and growing a behavioral economics unit within an organization.

    00:43:10 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Quique:

    • LinkedIn

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Employees Need and Can't Tell You, by Melina Palmer
    • Influence, by Robert Cialdini
    • influence Is Your Superpower, by Zoe Chance
    • You Have More Influence Than You Think, by Vanessa Bohns
    • Invisible Influence, by Jonah Berger

    Top Recommended Next Episode: IKEA Effect (ep 380)

    Already Heard That One? Try These:

    • Robert Cialdini Interview (ep 312)
    • Social Proof (ep 87)
    • Reciprocity (ep 238)
    • Zoe Chance Interview (ep 308)
    • Unity (ep 216)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    434. Designing for Behavior Change: Insights from Dr. Steve Wendel (Refreshed Episode) Oct 07, 2024
    Show notes

    In this episode of The Brainy Business podcast, Melina Palmer sits down with Dr. Steve Wendel to explore the intricacies of designing for behavior change. Steve, an esteemed applied behavioral scientist and co-founder of sistemaFutura, shares his extensive experience in using behavioral science to drive positive social impact. He has held significant roles at organizations like the Busara Center for Behavioral Economics and Morningstar, and authored several books, including the focal point of today's discussion, Designing for Behavior Change, now in its second edition.

    Throughout the episode, Steve delves into the practical applications of behavioral science, sharing insightful anecdotes and frameworks from his book. He introduces the CREATE and DECIDE frameworks, emphasizing the importance of understanding user behavior and designing interventions that align with natural human tendencies. From discussing the humorous and enlightening "fish on the beach" analogy to highlighting real-world examples of successful behavioral interventions, this episode is packed with actionable insights for anyone looking to apply behavioral science in their work.

    In this episode:

    • Understand the CREATE and DECIDE frameworks for designing effective behavioral interventions.
    • Learn the importance of timing and context in capturing user attention.
    • Explore real-world examples of behavioral science applications in financial services and beyond.
    • Discover the significance of testing and iterating on interventions to achieve meaningful results.
    • Gain insights into the intersection of behavioral science and data science.
    Show Notes:

    00:00:00 - Introduction Melina Palmer introduces Dr. Steve Wendel and sets the stage for a deep dive into designing for behavior change.

    00:02:00 - Steve's Background Steve shares his journey in behavioral science, including his roles at sistemaFutura, Busara Center for Behavioral Economics, and Morningstar.

    00:05:30 - Origin of the Book Steve discusses how Designing for Behavior Change originated as a manual for his team and evolved into a comprehensive guidebook.

    00:09:00 - The Fish on the Beach Analogy The enlightening story of the fish on the beach and how it illustrates common mistakes in behavior change strategies.

    00:13:00 - The CREATE Framework Introduction to the CREATE framework: Cue, Reaction, Evaluation, Ability, Timing, and Experience, and its application in designing interventions.

    00:18:00 - The DECIDE Framework Overview of the DECIDE framework: Defining the problem, Crafting the intervention, Determining its impact, and more.

    00:22:00 - Real-World Applications Steve shares examples from his work, including interventions to reduce ATM fees and improve financial behaviors.

    00:30:00 - Importance of Testing The significance of testing multiple interventions and learning from both successes and failures.

    00:35:00 - Behavioral Science and Data Science Discussion on the intersection of behavioral science and data science and the potential for future advancements.

    00:40:00 - Impact of the Pandemic How the COVID-19 pandemic has affected habits and behaviors, and the implications for behavioral interventions.

    00:45:00- Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Steve:

    • LinkedIn
    • X

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Employees Need and Can't Tell You, by Melina Palmer
    • A More Beautiful Question, by Warren Berger
    • Designing for Behavior Change, by Stephen Wendel
    • Engaged, by Amy Bucher
    • Alchemy, by Rory Sutherland

    Top Recommended Next Episode: Amy Bucher Interview (ep 164)

    Already Heard That One? Try These:

    • The Most Important Step In Applying Behavioral Economics: Understanding the Problem (ep 126)
    • Questions or Answers? (ep 4)
    • Beatrix Daros Interview (ep 424)
    • Framing (ep 296)
    • Warren Berger Interview (ep 200)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    433. The Art of Strategic Relationships: A Conversation with Andy Lopata Oct 02, 2024
    Show notes

    In this episode of The Brainy Business podcast, Melina Palmer welcomes Andy Lopata, a renowned specialist in professional relationships and networking. With nearly 25 years of experience, Andy has been recognized as one of Europe's leading business networking strategists by the Financial Times. He is an international speaker, podcast host, and author of six books, including the Financial Times Guide to Mentoring, co-authored with Ruth Gotian.

    In this episode, Andy shares his insights on investing in relationships and creating a network of people who are willing to help and follow through on those intentions. The conversation delves into the importance of building, nurturing, and leveraging professional relationships, and how these elements contribute to executive success. Andy also discusses the concept of vulnerability in asking for help, and the interconnectedness of curiosity, listening, authenticity, and vulnerability in networking.

    In this episode:

    • Learn the three stages of building professional relationships: building, nurturing, and leveraging.
    • Understand the importance of vulnerability in asking for help and how to frame your requests effectively.
    • Discover why people are motivated to help others and the significance of liking and trusting in professional relationships.
    • Explore the concept of the "curiosity cycle" and how it enhances networking and relationship building.
    • Get practical tips on finding and engaging mentors, and the importance of reciprocity in professional networking.
    Show Notes:

    00:00:00 - Introduction Melina Palmer introduces Andy Lopata and sets the stage for a conversation on professional relationships and networking.

    00:01:45 - Andy's Background Andy shares his extensive background in networking and professional relationships, including his books and speaking engagements.

    00:04:30 - Connected Leadership Andy explains the concept of connected leadership and the importance of professional relationships in executive success.

    00:08:00 - Building and Nurturing Relationships Discussion on the stages of building, nurturing, and leveraging professional relationships and the challenges associated with each stage.

    00:14:00 - Motivation to Help Andy explores why people are motivated to help others and the role of liking and trusting in professional support.

    00:20:00 - Vulnerability in Asking for Help The conversation shifts to the importance of vulnerability in asking for help and how to frame requests effectively.

    00:28:00 - The Curiosity Cycle Introduction to Andy's new model, the curiosity cycle, and its impact on networking and relationship building.

    00:34:00 - Mentoring and Reciprocity Practical tips on finding mentors, engaging them, and the role of reciprocity in professional networking.

    00:40:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Andy:

    • Andy's Website
    • LinkedIn
    • X

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Employees Need and Can't Tell You, by Melina Palmer
    • Influence, by Robert Cialdini
    • influence Is Your Superpower, by Zoe Chance
    • You Have More Influence Than You Think, by Vanessa Bohns
    • Invisible Influence, by Jonah Berger

    Top Recommended Next Episode: Ruth Gotian Interview (ep 419)

    Already Heard That One? Try These:

    • Robert Cialdini Interview (ep 312)
    • Social Proof (ep 87)
    • Reciprocity (ep 238)
    • Zoe Chance Interview (ep 308)
    • Unity (ep 216)

    Other Important Links:

    • Brainy Bites - Melina's LinkedIn Newsletter
    • The Curiosity Cycle: Developing Trust and Engagement

    432. Mastering Ethical Influence with Brian Ahearn (Refreshed Episode) Sep 30, 2024
    Show notes

    In this episode of The Brainy Business podcast, Melina Palmer dives into the realm of ethical influence with Brian Ahearn. Brian, a distinguished expert in the field, is one of only a dozen individuals worldwide to hold the Cialdini Method Certified Trainer designation and one of a handful to have earned the Cialdini Pre-Suasion Trainer designation. As a faculty member of the Cialdini Institute, Brian is dedicated to teaching the science of influence to help people achieve greater professional success and personal happiness.

    Throughout the episode, Brian shares his extensive experience in applying the psychology of persuasion in various professional settings, from sales training to leadership coaching. He discusses the rigorous process of becoming a Cialdini-certified trainer and emphasizes the importance of ethical influence. Brian also delves into practical examples from his book, Influence People, highlighting actionable tips for effectively persuading others in a lasting and ethical manner.

    In this episode:

    • Explore the principles of ethical influence and how they can be applied in business and personal contexts.
    • Learn about the rigorous certification process for becoming a Cialdini Method Certified Trainer.
    • Discover practical examples and tips from Brian's book, "Influence People."
    • Understand the importance of ethical persuasion and how to avoid manipulation.
    • Gain insights into the power of social proof, reciprocity, and other principles of influence.
    Show Notes:

    00:00:00 - Introduction Melina Palmer introduces the topic of ethical influence and welcomes Brian Ahearn to the podcast.

    00:02:00 - Brian's Background Brian shares his journey in the field of influence and his certification as a Cialdini Method Certified Trainer.

    00:06:30 - The Cialdini Certification Process Brian discusses the rigorous process of becoming a certified trainer and the importance of presenting research accurately.

    00:12:00 - Applying Influence in Business Brian explains how he applies the principles of influence in sales training and leadership coaching.

    00:18:00 - The Importance of Ethical Influence The conversation shifts to the significance of using influence ethically and responsibly.

    00:24:00 - Practical Examples from Influence People Brian shares practical tips and examples from his book, including the power of social proof and the impact of personal touches like handwritten notes.

    00:32:00 - The Post-It Note Study Brian discusses a study on the effectiveness of handwritten post-it notes in increasing response rates.

    00:38:00 - The Power of Asking Questions Brian emphasizes the importance of ending emails with questions to increase engagement and response rates.

    00:45:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Brian:

    • Brian's Website
    • LinkedIn
    • X

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Employees Need and Can't Tell You, by Melina Palmer
    • Influence, by Robert Cialdini
    • influence Is Your Superpower, by Zoe Chance
    • You Have More Influence Than You Think, by Vanessa Bohns
    • Influence PEOPLE, by Brian Ahearn

    Top Recommended Next Episode: Robert Cialdini Interview (ep 312)

    Already Heard That One? Try These:

    • Vanessa Bohns Interview (ep 318)
    • Social Proof (ep 87)
    • Reciprocity (ep 238)
    • Zoe Chance Interview (ep 308)
    • Unity (ep 216)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    431. Is Your Work Worth It? Exploring Purpose with Christopher Wong Michelson Sep 25, 2024
    Show notes

    In this episode of The Brainy Business podcast, host Melina Palmer welcomes Christopher Wong Michelson, co-author of Is Your Work Worth It?. Christopher, a philosopher with 25 years of experience advising business leaders, explores the profound questions surrounding the meaning and value of work. With a PhD in philosophical ethics and aesthetics, Christopher has held significant roles at PwC and academic positions at the Wharton School and NYU's Stern School of Business. His extensive background provides a rich foundation for exploring how work contributes to our sense of purpose and identity.

    Throughout the episode, Christopher shares insights from his journey, including his transition from academia to management consulting, and the experiences that shaped his understanding of meaningful work. He discusses the impact of 9/11 on people's perceptions of work and life, and how the pandemic has similarly prompted many to reassess their professional and personal priorities. The conversation touches on the philosophical aspects of work, the balance between job, career, and calling, and the inherent trade-offs in pursuing meaningful work.

    In this episode, you will learn:

    • The philosophical questions that drive our understanding of work's meaning.
    • How significant events like 9/11 and the pandemic shape our perceptions of work.
    • The balance between job, career, and calling, and their impact on our lives.
    • The concept of "transfer pricing" in personal and professional life.
    • Strategies for finding balance and fulfillment in your work.
    Show Notes:

    00:00:00 - Introduction, Melina introduces Christopher Wong Michelson, co-author of Is Your Work Worth It? and sets the stage for a discussion on the philosophical aspects of work.

    00:02:30 - Christopher's Background and Journey Christopher shares his journey from academia to management consulting and his experiences at PwC and various academic institutions.

    00:10:45 - The Impact of 9/11 and the Pandemic Discussion on how significant events like 9/11 and the pandemic have prompted people to reassess their work and life priorities.

    00:18:32 - The Question of Work's Worth Christopher delves into the central question of the book, Is Your Work Worth It? and the importance of finding meaning in work.

    00:25:54 - Job, Career, and Calling Exploration of the different orientations towards work and the trade-offs involved in pursuing a calling.

    00:34:06 - Transfer Pricing in Personal and Professional Life Christopher explains the concept of transfer pricing and how it can be applied to balance personal and professional investments.

    00:40:22 - Finding Balance and Fulfillment Strategies for incorporating meaningful activities into your work and life to achieve balance and fulfillment.

    00:46:15 - Advice for Organizational Leaders Tips for leaders on how to create meaningful work environments that encourage employees to find value and purpose in their roles.

    00:50:30 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Christopher:

    • LinkedIn
    • Christopher's Website

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • Good Habits, Bad Habits, by Wendy Wood
    • Indistractable, by Nir Eyal
    • How to Change, by Katy Milkman
    • Happier Hour, by Cassie Holmes
    • Is Your Work Worth It?, by Christopher Wong Michaelson and Jennifer Tosti-Kharas

    Top Recommended Next Episode: Nick Hobson Interview (ep 382)

    Already Heard That One? Try These:

    • Habits (ep 256)
    • Status Quo Bias (ep 376)
    • Tapping into the Power of Habit (ep 368)
    • Wendy Wood Interview (ep 428)
    • Sludge (ep 384)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    430. Unlocking the Secrets of Behavioral Change with Dr. Katy Milkman (Refreshed Episode) Sep 23, 2024
    Show notes

    In this episode of The Brainy Business podcast, host Melina Palmer welcomes Dr. Katy Milkman to discuss the intricacies of creating lasting behavior change. Katy, a professor at the Wharton School and co-director of the Behavior Change for Good Initiative, shares insights from her book How to Change.

    Melina and Katy discuss fresh starts, temptation bundling, and the importance of understanding the underlying barriers to change. They also cover the surprising benefits of giving advice to others as a means of boosting one's own confidence and motivation. Through engaging stories and practical examples, Katy illustrates how small, thoughtful interventions can lead to significant improvements in behavior and outcomes.

    In this episode:

    • Explore the concept of fresh starts and how they can motivate behavior change.
    • Understand the power of temptation bundling to create lasting habits.
    • Learn about the psychological benefits of giving advice to others.
    • Discover the importance of identifying the right barriers to change for effective interventions.
    • Gain insights into Katy Milkman's research and practical applications for behavior change.
    Show Notes:

    00:00:00 - Introduction Melina introduces the episode and the topic of behavior change with Dr. Katy Milkman.

    00:04:30 - Katy Milkman's Background Katy shares her background, her role at the Wharton School, and her work on the Behavior Change for Good Initiative.

    00:09:45 - Fresh Starts Katy discusses the concept of fresh starts and how they can be leveraged to motivate behavior change.

    00:15:20 - Temptation Bundling Melina and Katy explore the idea of temptation bundling and its effectiveness in creating lasting habits.

    00:21:18 - Giving Advice to Others Katy explains the surprising benefits of giving advice to others and how it can boost one's own confidence and motivation.

    00:27:54 - Identifying Barriers to Change The conversation shifts to the importance of identifying the right barriers to change for effective interventions.

    00:34:06 - Real-World Applications Katy provides examples of how her research can be applied in real-world scenarios to improve behavior and outcomes.

    00:40:22 - The Role of Mindset The discussion highlights the role of mindset in achieving behavior change and the power of believing in oneself.

    00:46:15 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Katy:

    • Katy's Website
    • Behavior Change for Good Initiative
    • Katy on Twitter
    • Katy on LinkedIn

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • Good Habits, Bad Habits, by Wendy Wood
    • Indistractable, by Nir Eyal
    • How to Change, by Katy Milkman
    • Happier Hour, by Cassie Holmes
    • Thinking Fast and Slow, by Daniel Kahneman

    Top Recommended Next Episode: Temptation Bundling (ep 250)

    Already Heard That One? Try These:

    • Habits (ep 256)
    • Status Quo Bias (ep 376)
    • Tapping into the Power of Habit (ep 368)
    • Wendy Wood Interview (ep 428)
    • Sludge (ep 384)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    429. Mastering the Art of Learning: Insights from Scott Young Sep 18, 2024
    Show notes

    In this episode of The Brainy Business podcast, host Melina Palmer welcomes Scott H. Young, the Wall Street Journal bestselling author of Ultralearning and Get Better at Anything. Scott shares his extensive insights into learning, cognitive science, and the psychology behind mastering new skills. Known for his MIT Challenge and year-long language learning adventure, Scott discusses the importance of immersive learning, repetitive practice, and the role of feedback in achieving fluency and proficiency.

    Scott delves into the fascinating world of how we learn and improve, emphasizing the significance of learning from others, the challenges of problem-solving, and the necessity of focused practice. He also touches on the concept of "desirable difficulties" and how they enhance long-term retention and skill mastery. This episode is a treasure trove for anyone looking to understand the mechanics of learning and how to apply these principles to get better at anything.

    In this episode:

    • Discover the key components of effective learning: See, Do, and Feedback.
    • Understand the importance of repetitive practice and immersion in mastering new skills.
    • Learn about the concept of "desirable difficulties" and how they improve long-term retention.
    • Explore the role of feedback in learning and how to create environments that foster expertise.
    • Gain insights into the psychological aspects of learning and overcoming common barriers.
    Show Notes:

    00:00:00 - Introduction Melina introduces Scott and highlights his background and work in the field of learning and cognitive science.

    00:03:30 - Scott's Background and Projects Scott shares his journey and notable projects, including the MIT Challenge and his year-long language-learning adventure.

    00:11:20 - The Importance of Immersion Scott discusses the benefits of immersive learning and how it accelerates fluency and proficiency.

    00:21:45 - Repetitive Practice and Fluency The conversation explores the role of repetitive practice in achieving fluency and the difference between fluency and overall proficiency.

    00:31:10 - Desirable Difficulties Scott explains the concept of "desirable difficulties" and how they enhance learning and retention.

    00:41:00 - The Role of Feedback The discussion highlights the importance of feedback in learning and how to create environments that foster expertise.

    00:45:00 - Practical Tips for Learning Scott offers practical advice for applying these learning principles to various skills, including public speaking and business.

    00:47:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Scott:

    • LinkedIn
    • X

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • Good Habits, Bad Habits, by Wendy Wood
    • Indistractable, by Nir Eyal
    • How to Change, by Katy Milkman
    • Get Better at Anything, by Scott H. Young
    • Ultralearning, by Scott H. Young and James Clear

    Top Recommended Next Episode: How to Set, Achieve and Exceed Brainy Goals (ep 70)

    Already Heard That One? Try These:

    • Habits (ep 256)
    • Status Quo Bias (ep 376)
    • Katy Milkman Interview (ep 151)
    • Tapping into the Power of Habit (ep 368)
    • Wendy Wood Interview (ep 428)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    428. Habits Unveiled: The Science of Good and Bad Habits with Dr. Wendy Wood (Refreshed Episode) Sep 16, 2024
    Show notes

    In this episode of The Brainy Business podcast, host Melina Palmer revisits her insightful conversation with Dr. Wendy Wood, author of Good Habits, Bad Habits. This episode dives deep into the psychology behind habits, exploring how they are formed, maintained, and changed. Wendy, a leading expert in behavioral science, shares practical tips and research-backed strategies to help you understand and harness the power of habits in your personal and professional life.

    Melina and Wendy discuss the foundational role habits play in our daily routines and decision-making processes. They emphasize the importance of recognizing both good and bad habits and provide actionable advice on how to reinforce the positive ones while mitigating the negative. The episode is packed with real-world examples, including how small changes in environment and behavior can lead to significant improvements in habit formation and maintenance.

    In this episode:

    • Understand the basics of habit formation and the role of context and rewards.
    • Learn strategies to make good habits easier and bad habits harder.
    • Explore practical examples of habit changes, such as altering morning routines and fitness habits.
    • Discover the impact of environmental cues on habitual behavior.
    • Gain insights into how businesses can leverage habit science to improve customer engagement and satisfaction.
    Show Notes:

    00:00:00 - Introduction Melina introduces the episode and highlights the importance of understanding habits in both personal and professional contexts.

    00:04:12 - The Role of Habits Wendy explains the foundational role of habits in our daily lives and how they operate on an unconscious level.

    00:09:30 - Context and Rewards Discussion on how habits are formed through context and rewards, with examples like morning coffee routines.

    00:15:20 - Disruption and Opportunity The impact of the COVID-19 pandemic on habits and how disruptions can create opportunities for new habit formation.

    00:21:45 - Practical Strategies Tips for making good habits easier and bad habits harder, including environmental adjustments and rewarding behaviors.

    00:30:10 - Habit Formation in Business How businesses can leverage habit science to improve customer engagement and satisfaction, with examples from retail and fitness industries.

    00:40:00 - Case Studies and Research Wendy shares intriguing case studies and research findings on habit formation and change.

    00:50:30 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Wendy:

    • Wendy Wood at USC Marshall
    • Wendy on Twitter

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • Good Habits, Bad Habits, by Wendy Wood
    • Indistractable, by Nir Eyal
    • How to Change, by Katy Milkman
    • Happier Hour, by Cassie Holmes
    • Thinking Fast and Slow, by Daniel Kahneman

    Top Recommended Next Episode: Michael Norton Interview (ep 383)

    Already Heard That One? Try These:

    • Habits (ep 256)
    • Status Quo Bias (ep 376)
    • Katy Milkman Interview (ep 151)
    • Tapping into the Power of Habit (ep 368)
    • Sludge (ep 384)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


    427. The Mentorship Mindset: Nobel Insights with Dr. Bob Lefkowitz Sep 11, 2024
    Show notes

    In this episode of The Brainy Business podcast, host Melina Palmer welcomes Nobel Prize winner Dr. Bob Lefkowitz for an insightful discussion on mentorship, focus, and the power of saying no. Dr. Lefkowitz, a distinguished professor at Duke University Medical Center, shares his journey from a passionate physician to a Nobel laureate in Chemistry, highlighting the impact of his research.

    Dr. Lefkowitz delves into the importance of mentorship, recounting his own experiences and the significance of his mentee, Brian Kobilka, with whom he shared the Nobel Prize. He emphasizes the value of asking good questions, being thoughtful, and the crucial skill of focusing like a laser on what truly matters. This episode is packed with wisdom on how to balance stubborn pursuit with strategic decision-making in both scientific research and business.

    In this episode:

    • Understand the significance of mentorship and how it shapes successful careers.
    • Discover the importance of focus and saying no to distractions.
    • Gain insights into the power of storytelling and synthesizing data.
    • Explore practical advice for fostering creativity and seeing things from different perspectives.
    Show Notes:

    00:00:00 - Introduction Melina introduces Nobel Prize winner Dr. Bob Lefkowitz, highlighting his distinguished career and contributions to science and medicine.

    00:04:30 - Dr. Lefkowitz's Background Dr. Lefkowitz shares his journey from aspiring physician to Nobel laureate, detailing his research on G protein-coupled receptors.

    00:10:15 - The Importance of Focus Dr. Lefkowitz discusses the critical role of focus in achieving success and how he developed this skill over his career.

    00:15:45 - Mentorship and Its Impact The conversation shifts to mentorship, with Dr. Lefkowitz sharing his thoughts on what makes a great mentor and the legacy of training successful scientists.

    00:25:00 - Storytelling in Science Dr. Lefkowitz emphasizes the power of storytelling in presenting scientific data and making impactful discoveries.

    00:30:20 - The Power of Saying No Dr. Lefkowitz provides practical advice on how to say no to distractions and focus on what truly matters.

    00:35:50 - Creativity and Humor The discussion highlights the role of creativity and humor in scientific discovery and problem-solving.

    00:45:00 - Closing Thoughts Melina and Dr. Lefkowitz wrap up the conversation, reflecting on the key takeaways and the importance of thoughtful mentorship.

    00:50:30 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn.

    Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.

    I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.

    Let's connect:

    • Melina@TheBrainyBusiness.com
    • The Brainy Business® on Facebook
    • The Brainy Business on Twitter
    • The Brainy Business on Instagram
    • The Brainy Business on LinkedIn
    • Melina on LinkedIn
    • The Brainy Business on Youtube

    Connect with Dr. Lefkowitz:

    • LinkedIn

    Learn and Support The Brainy Business:

    Check out and get your copies of Melina's Books.

    Get the Books Mentioned on (or related to) this Episode:

    • What Your Employees Need and Can't Tell You, by Melina Palmer
    • The Ultimate Guide to Great Mentorship, by Scott Miller
    • Mentoring, by Dr. Ruth Gotian and Andy Lopata
    • A Funny Thing Happened on the Way to Stockholm, by Robert J. Lefkowitz M.D.
    • The Speed of Trust, by Stephen M.R. Covey

    Top Recommended Next Episode: Ruth Gotian Interview (ep 419)

    Already Heard That One? Try These:

    • Vulnerability Loops (ep 229)
    • Unity (ep 216)
    • Scott Miller Interview (ep 69)
    • Confirmation Bias (ep 260)
    • Focusing Illusion (ep 330)

    Other Important Links:

    Brainy Bites - Melina's LinkedIn Newsletter


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