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Empowering Crypto Investors with Blockchain Data Intelligence with Nansen Aug 23, 2022

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If you’re interested in the world of blockchain and decentralized finance (DeFi), then this episode is definitely not one you want to miss. DeFi has experienced exponential growth over the past few years, capturing the attention of investors globally. But with new opportunities, come new complexities and risks. One of the biggest challenges is distinguishing quality crypto assets from pure hype, particularly for non-institutional Investors. In the hot seat for this episode is Alex Svanevik, the Co-founder and CEO of Nansen, a blockchain analytics platform that enriches on-chain data with millions of wallet labels. Nansen’s mission is to be a driving force in offering crypto investors trusted, high quality data intelligence to enable them to make informed decisions, quickly. Crypto investors use Nansen to discover opportunities, perform due diligence and grow their portfolios with real-time dashboards and alerts. But he’s not the only guest we have on the show. In the co-host seat with Theo is Paris Tran, Territory Account Manager, Digital Native of Google Cloud. Listen in as Alex shares the genesis of Nansen with Theo and Paris, as well as the inner workings of deploying AI algorithms to analyze petabytes of crypto trading data per day, and their vision for the future of DeFi.

How Meesho is Transforming Ways of Working with Technology Aug 15, 2022

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This week, Theo speaks to Ashish Kumar Singh, CHRO of Meesho and our pioneer HR C-suite on the show. As India’s fastest growing internet commerce platform, Meesho is democratizing e-commerce and bringing innovation online. With the Meesho marketplace supporting small businesses, individual entrepreneurs and everything in between, Ashish touches on their “users-first mantra,” which not only refers to customers, but also Meesho’s own employees. When the pandemic hit, it not only affected demand on Meesho’s platform, but also impacted ways of working. One main area of focus was brought to light - the challenge of achieving work-life balance. As CHRO, Ashish shares unique, first hand insights on how the company leverages technology such as MeeBOT for pulse collection, and to measure the employee experience, looking for areas of improvement. He also covers the importance of ensuring transparent communication and collaboration. From tips on enabling a remote workforce to leveraging tools like Google Meet, listen in as Ashish discusses future-of-work models, the implications of technology on our everyday lives and how Meesho has stayed at the forefront of reimagining new ways of work.

How Bolttech is Reinventing the Insurance Ecosystem with Cloud Technology Aug 09, 2022

Show notes

David Lynch, Group CTO from bolttech, joins the show with Jay to talk about how insurtechs of today are emerging from the convergence of technology and insurance. As the world’s largest technology-enabled ecosystem for protection insurance and the most international insurtech, bolttech operates in over 30 markets. The business works collaboratively with 180+ insurance carriers on its platform that need access to technology, advocating the need for insurance companies that implement AI and machine learning, to augment their services to deliver better products and protection outcomes. David also discusses trends such as the shift towards usage-based insurance and the consequent need for the industry to invent new products, with insurtechs fuelling the acceleration of product innovation. At the same time, the fully digital insurance purchase journey is becoming a reality in the embedded insurance or microinsurance areas. He shares insights on finding a balance between supply and demand, as well as achieving growth in the marketplace. From key factors that affect customer acquisition, to new revenue generation opportunities, tune in to find out more about bolttech’s research on what is needed to build a successful, future-ready marketplace.

The Transformation Debrief: Transforming Digital Supply Chains with Zebra Technologies Jul 07, 2022

Show notes

Zebra Technologies is one of the largest suppliers of barcode printing and scanning devices globally. In 1991, Zebra introduced 2D barcode scanners followed by Radio Frequency Identification (RFID) tracking tags, rugged mobile computers, tablets, and wearable devices for increased inventory and asset visibility. Lately, it's been acquiring companies in software, robotics, AI, data capture, and real-time location systems, all to help it transform from a traditional hardware-centric company to a software solutions organization to realize a vision it calls enterprise asset intelligence (EAI) at the edge. Today, Zebra has customers in manufacturing, retail, healthcare, transportation, logistics, and the public sector, with over 10,000 partners across 100 countries. In today's episode, Chris Hood sits down with Janet Kennedy, Vice President, North America Regions at Google Cloud, and Tom Bianculli, SVP and CTO at Zebra Technologies, to go behind the scenes of this Transformation Debrief conversation to learn how Zebra Technologies has navigated these changes.

How Apna is using data and AI to drive the gig economy in India Jun 28, 2022

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In this episode, Theo speaks to Ronak Shah, Head of Data at apna.co. As one of the largest gig economies in the world, India is seeing rising numbers among younger people joining the ecosystem. Driven by digital adoption and new ways of working, Apna saw an opportunity to help bridge the gap between employers and potential candidates. Leveraging data and AI technology, Ronak shares how the company is able to level the playing field for those in the gig economy, and help millions of people achieve their goals. By focussing on what data reveals, Apna is able to apply the learnings to the marketplace, assist in upskilling people and build a community. With over 22 million on the platform in India, Ronak also shares how Apna maintains safety and security not just in terms of data privacy, but also in creating a collaborative and inclusive space for all to learn from one another. Through quizzes and language aptitude tests, Apna helps recruiters identify skill sets easily, for a good match. Listen in as Ronak reveals Apna’s global expansion plans to serve one billion users, and provide even more upskilling on the platform.

Using AI to Supercharge Data-Driven Applications with Zilliz Jun 13, 2022

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Theo is in the interviewer’s chair for this episode as Frank Liu from Zilliz joins the show to talk about how AI and machine learning are making it possible for developers to understand and extract more value from unstructured data such as text, audio, images, video, and more. Traditional databases are great for handling structured data, such as information that can easily be captured and categorized in a table. For example, a book database would have columns for the title and author. This allows the data to be searched, sorted, and filtered according to those values. However, unstructured data isn't so easily managed. Frank explains how vector databases and AI can use algorithms and increased compute power to search unstructured data without relying on just tags and keywords. This has led to Zilliz being a major contributor to two open source projects - Milvus, which stores embedding vectors and feature maps from trained machine learning models, and Towhee, a machine learning platform built on top of Google’s Tensorflow and the Pytorch open source machine learning framework. Tools like these could be used to do a reverse image search to find similar photos, or even music recommendations based on the rhythm or sound of the music instead of being restricted to artist and genre keywords. Frank shares some of the highly specific and interesting use cases Zilliz has seen in fields like network security and pharmaceutical molecular analysis, in their journey to being the one-stop-shop for anyone needing to understand human-generated unstructured data.

Driving a Robust Omni-channel Approach for Indonesians with Blibli Jun 02, 2022

Show notes

In this episode, Jay and Theo are joined by Pak Kusumo Martanto, CEO & Co-Founder of Blibli, who shares how the business is constantly adapting and staying agile to ensure excellent e-commerce experiences for millions in Indonesia. Pak Kusumo discusses how the pandemic was a wake-up call for many, with the needs of customers constantly changing. Keeping in mind that the digital economy saw a 50% increase globally over the past two years, and insights that are unique to Indonesia, for example being a gadget centric-culture, Blibli saw an opportunity for service fulfilment and helping partners with digital infrastructure. By leveraging technology and big data, Blibli was able to build a single customer view to guide their omni-channel strategy. In doing so, the business was able to introduce features that help improve the daily lives of people in Indonesia, swiftly and securely. From “Click-and-collect” at the closest store available, to their “Cinta Bumi” and “Buy-now-Pay-Later” programs, people and technology have been at the centre of every innovation, be it online or offline. Pak Kusumo also shares how Blibli places emphasis on digital security to ensure that customers’ data remain safe from cyber threats. By having a deep understanding of customers and their motivations, Blibli is able to ensure a seamless end-to-end experience across the retail value chain, right up to last mile delivery.

Embedded Finance with APIs Jun 01, 2022

Show notes

Faced with changing customer behaviors and demands, tightening margins, and increasing threat from digital competitors, financial services institutions (FSIs) will need to meet customers where they are, open up their services, and establish new ways to monetize their products. Doing so will also enable them to build a better profile of their customers, and deliver more personalized user experiences and fast, convenient banking and payment services. Cloud technology plays a big role in this shift toward digital FSIs. In Asia, bank branches now account for just 12% to 21% of monthly transactions in the region, with customers turning to digital channels for routine transactions such as peer-to-peer transfers and bill payments, according to McKinsey&Company. Overall customer engagement has climbed from an average 12.7 to 14.9 transactions a month in Asia's developed markets, and from 6 to 8.1 in emerging markets. In today's episode, Chris Hood chats with Paul Rohan and Aser Blanco to learn why embedding financial services into digital experiences can generate new revenue.

Innovation with API First Integration Jun 01, 2022

Show notes

Enterprises across the globe are struggling to innovate because their data and applications are siloed, disconnected, and not easily accessible. Today, Google Cloud is announcing the general availability of Apigee Integration, a solution that helps enterprises easily connect their existing data and applications and surface them as easily accessible APIs that can power new experiences. Data and applications are enablers of digital experiences. However, for many enterprises across the world, data and applications are siloed, buried inside various on-premises and cloud servers, and cannot be easily accessed by internal developers or partners. This challenge slows down efforts of digital transformation by extending development timelines from weeks to months. Integration and API management solutions address this challenge by enabling developers to seamlessly connect their data and applications, and surface them as easily consumable APIs. In this episode, Chris Hood sits down with Scott Haaland and Andrew Pickelsimer to better understand how an API-first approach to integration can help deliver on consumer expectations and generate business value.

Securing APIs and Applications in the Cloud May 31, 2022

Show notes

Enterprises across the globe are seeing surging demand for digital experiences from their customers, employees, and partners. For many of these enterprises, hundreds of business applications are hosted in private or public clouds that interact with their users (customers, partners, and employees) spread across geographies, channels (web, mobile, APIs, VPNs, and cloud services), and time zones. As a consequence of this surge in demand, enterprises are also experiencing increased pressure to fortify their technical infrastructure against cyber attacks. The number of reported cyber attacks on U.S. companies rose 69% in 2020 from the previous year, according to the Federal Bureau of Investigation. Web and API attacks cannot be prevented but can be mitigated—a recent study showed that 55% of organizations experience a DDoS attack at least every month. While many enterprises are accelerating digital transformation to build omnichannel experiences, they need to keep security and privacy top of mind across all of these channels. This goal can only be supported by implementing a robust security architecture and organizational policy enforcement model that enables enterprises to prevent, detect, and react to newer threats, in near-real time. While it is easy to say, implementation of such a system can be extremely challenging. In this episode, Chris Hood is joined by Sai Saran Vaidyanathan and Sachin Kalra to break down the benefits and best practices for securing APIs for safer application development in the cloud.

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