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    Technology

    Terms of Service with Clare Duffy

    New technologies like artificial intelligence, facial recognition and social media algorithms are changing our world so fast that it can be hard to keep up. This cutting-edge tech often inspires overblown hype — and fear. That’s where we come in.

    Each week, CNN Tech Writer Clare Duffy will break down how these technologies work and what they’ll mean for your life in terms that don’t require an engineering degree to understand. And we’ll empower you to start experimenting with these tools, without getting played by them.

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    Copyright: © 2024 CNN

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    Latest Episodes:
    Why Tech Platforms Are Now Asking for Your Age Oct 07, 2025
    Show notes

    Tech platforms are increasingly trying to figure out how old you are. Why is this happening? And should you be worried about handing over your information to these platforms to verify your age? CT Jones, a culture writer at Rolling Stone, has been reporting on the rollout of new age verification laws. They explain how these laws work and what they mean for anyone navigating the internet.

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    Saving Energy and Money with Smart Technology Sep 30, 2025
    Show notes

    Across the country, Americans are seeing their energy bills increase, in part due to the power demands of new AI data centers. But Rachel Cericola, a writer for the New York Times’ product review site Wirecutter, says that smart home technology could help lower your living expenses. She explains how you can solve everyday inconveniences with these gadgets andlower your utility bills at the same time.

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    What Dr. Sanjay Gupta Learned from Being the Target of a Deepfake Health Ad Sep 23, 2025
    Show notes

    As a practicing neurosurgeon and CNN’s chief medical correspondent, Dr. Sanjay Gupta can spot false health claims from a mile away. Still, he recently became the unwitting subject of an AI disinformation campaign that used his likeness to sell sham health products. On today’s episode, Dr. Gupta shares what happened, and offers tips to avoid getting duped by medical misinformation online.

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    Back to School -- with Help from AI Sep 16, 2025
    Show notes

    Kids are heading back to school. One thing students, teachers and parents can expect to encounter this year is artificial intelligence, which has raised all kinds of questions, both positive and negative. So, how can you make sure your student is navigating AI safely and successfully? Dr. Kathleen Torregrossa has been an educator for 37 years in Cranston, Rhode Island. She explains how teachers are using AI in the classroom, and what families need to know about its impact on learning.

    –

    This episode includes a reference to suicide. Help is available if you or someone you know is struggling with suicidal thoughts or mental health matters. In the US: Call or text 988, the Suicide & Crisis Lifeline. Globally: The International Association for Suicide Prevention and Befrienders Worldwide have contact information for crisis centers.

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    How to Keep Your Private Messages Truly Private Sep 09, 2025
    Show notes

    DMs and text messages can feel like private forms of communication — but it’s not always that simple. There are scenarios where third parties might be able to access your messaging data, whether it's your employer or law enforcement. So how can you make sure your private conversations actually remain private? Riana Pfefferkorn, a policy fellow at the Stanford Institute for Human-Centered Artificial Intelligence, has some tips.

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    From VPNs to Cookies: Staying Secure Online Sep 02, 2025
    Show notes

    Should you trust public WiFi? How do you choose the right VPN? And what should you do when yet another website asks you to allow cookies? On today’s episode, ethical hacker and SocialProof Security CEO Rachel Tobac answers some rapid-fire questions about staying safe and savvy online.


    You can hear our previous episode with Rachel, about the safest way to create and manage your passwords, here.

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    How Your Memories Can Live On After You Die Aug 26, 2025
    Show notes

    When Lucy Simic was diagnosed with stage 4 cancer in 2018, she wondered how to spend the time she had left — and what kind of legacy she’d leave behind. In the years since, she’s collaborated with ReimagineAI CEO David Usher to develop LucyAI, an interactive chatbot trained on her thoughts and memories. It’s an early example of what could become a new form of memoir or scrapbook for the 21st century. At a gallery in New York City, Clare speaks with Lucy (both the real and digital versions) and David about what it’s like to preserve real-life memories with this technology.

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    Keeping a Language Alive With a Robot Aug 19, 2025
    Show notes

    Many Indigenous languages are at risk of disappearing. 24-year-old inventor Danielle Boyer is on a mission to change that. She designed SkoBot, an interactive robot that teaches children her own native language, Anishinaabemowin. Danielle shares how she developed SkoBot, the ethical questions that came up along the way, and how she involved her own community in the process.

    You can read more about Danielle’s organization, The STEAM Connection, here.


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    How AI Generated Police Reports Could Affect You Aug 12, 2025
    Show notes

    AI is being used right now by police officers across the United States to draft their reports — and it also has ramifications for prosecutors, defense attorneys, judges and community members. Could this tool become the new norm? In part two of this special two-episode deep dive, host Clare Duffy gets a demo of how AI-drafted police reports work. And, she hears from a legal advocate about why this is raising some questions.


    Terms of Service is a CNN Podcasts and Goat Rodeo production. This two-part episode was reported and written by Clare Duffy and Emily Williams, and it was produced by Emily Williams. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Steve Lickteig is the Executive Producer of CNN Podcasts.

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    Meet the Police Officers Using AI to Draft Police Reports Aug 05, 2025
    Show notes

    For the last year, officers in Fort Collins, Colorado, have used AI to draft police reports. In part one of this special two-episode deep dive, host Clare Duffy visits Fort Collins to meet the officers using this tool on the job. Plus, she digs into some of the legal and ethical questions this raises and hears from an executive at the company that makes the product about how they developed it — and why police departments across the country are starting to use it. Check this feed next week for part two.


    Terms of Service is a CNN Podcasts and Goat Rodeo production. This two-part episode was reported and written by Clare Duffy and Emily Williams, and it was produced by Emily Williams. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Steve Lickteig is the Executive Producer of CNN Podcasts.

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