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Discussing the Future of Business Growth with Tiffani Bova, Global Growth Evangelist Oct 21, 2020

Show notes

Our guest in this episode of the Start With A Win podcast is Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, which is one of the leading enterprise software companies in the world. Tiffani believes business is the greatest platform for change, but many businesses are hesitant to embrace or implement change because they are not sure of the next right steps. Organizations of all sizes and various industries have repeatedly asked Tiffani how to grow, engage with customers, and expand reach. She has compiled her advice and knowledge on the subject into her book, “Growth IQ.”

In the book, she says it is essential to understand that there is no prescribed “right move." Instead, companies should focus first on their internal inertia. This means leaders need to stay connected to their employees and stakeholders, listening to their feedback, being willing to change, being intentional with their actions, and training employees to do the same. Salesforce has ramped up their communications during COVID-19 to build community and provide value to their employees and stakeholders by holding more consistent video calls, bringing in prolific speakers, emphasizing overall wellness, and encouraging collaboration.

Tiffani sees the future of work as a “work-from-anywhere” situation, which will allow for balance, flexibility, and the ability to adapt quickly to changing environments and needs. With this setup, companies can be sure to serve their employees and stakeholders well by focusing on their internal inertia.

Connect with Tiffani:

https://www.tiffanibova.com/

https://www.linkedin.com/in/tiffanibova

https://twitter.com/Tiffani_Bova

https://www.instagram.com/tiffanibova/

https://www.amazon.com/Growth-IQ-Smarter-Choices-Business-ebook/dp/B078G2Z994

https://www.tiffanibova.com/whats-next-podcast/

Connect with Adam:

https://www.facebook.com/REMAXAdamContos

Leave us a voicemail:

888-581-4430

Maximizing Your Time and Ending with a Win Oct 14, 2020

Show notes

In this episode of the Start With A Win podcast, Adam talks about time and the impacts that emotional maturity can have on making the most effective use of the time you have. Every day is filled with choices, which are conscious decisions based on your emotional maturity (or immaturity). You could intentionally make progress on your goals, or you could get stuck in a social media loop and waste a few hours that could have improved your life and personal or professional development.

Parkinson’s Law says that a project will take all the time that you will give it. You could be prepared and block off time for it, or you could wait until the last minute and have a more stressful and less fulfilling experience. One thing that is universal to all humanity is that we will eventually run out of time in our lives, so don’t waste any more time. Recognize that your enemies are Parkinson’s Law and perfection, which is rationalized procrastination, and choose to be intentional with the time you are given.

A prime example of this that we have all experienced is how productive we all are right before a vacation. Those things that you have been putting off for weeks will suddenly get checked off of your to-do list when you are a few days out from vacation because you are motivated to do so. If you schedule your vacations ahead of time, set up a hard deadline, and communicate that you are going to be off the grid, you will be amazed how much you can get done before you leave.

Links:

Chrome Motivation extension: https://chrome.google.com/webstore/detail/motivation/ofdgfpchbidcgncgfpdlpclnpaemakoj?hl=en

Connect with Adam:

https://www.facebook.com/REMAXAdamContos

https://carl-carter.remaxarkansas.com/

Leave us a voicemail:

888-581-4430

Agent Safety Month with Carl Carter Sep 16, 2020

Show notes

On this episode of the Start with a Win podcast, our guest is Carl Carter of RE/MAX Elite in North Little Rock, Arkansas, who is also the founder of the Beverly Carter Foundation. Carl’s mother, Beverly, was a realtor who was tragically kidnapped and killed in 2014 during a house showing. After her untimely and violent death, Carl started to share his mother’s story and realized that many other real estate agents had experienced dangerous circumstances or assaults. This led him to start the foundation as a nonprofit to provide resources and education to the real estate industry. Over the past few years, countless individuals have reached out to Carl with their own stories.

Carl and the foundation advocate for policies that will provide agents with safeguards. These policies range from requesting identity verification before taking on a new client, initially meeting in a public place, or scheduling a virtual meeting. When it comes to changes that Carl would like to see in the industry, he points out many leaders are afraid to bring up safety for fear of litigation, but that leaders instigating a safety culture from the top down is crucial to the safety of their agents and clients.

For more information about the Beverly Carter Foundation and for downloadable resources, visit https://www.beverlycarterfoundation.org.

Connect with Carl:

https://beverlycarterfoundation.org/

Connect with Adam:

https://www.facebook.com/REMAXAdamContos

Leave us a voicemail: 888-581-4430

Interview With Ido Zucker/John Sable of RE/MAX tech company booj Jul 24, 2019

Show notes

There are exciting things going on in the real estate technology space, and RE/MAX’s recent acquisition of the company Booj (which stands for Be Original Or Jealous) is already changing the way our agents and brokers do business. On this episode of the Start with a Win podcast, Adam talks with Booj co-founders Ido Zucker and John Sable about the creation and evolution of their company in the 12 years it has existed.

When it was founded, Booj was called Active Website, and Ido and Sable focused on providing top-tier websites to real estate agents, but over the years they decided to change the name and shift their focus to targeting brokerages for broader impact. To this day, one of their biggest advantages is the amount of time they spend in the field with agents and brokers to determine their daily needs and create solutions. They would be the first to tell you the value of continuous improvement and that while they are proud of every iteration of their technology that has been pushed out to the world, they immediately start soliciting feedback and improving their system for the next update. They are using some of the science behind consumer behavior and user experience to guide some of the crucial functionality decisions they make as well.

Ido and Sable share their vision for the company and its culture, mainly to add value to their customers, to follow their passion, and to collaborate well as a team and with their clients. They believe that their company is different because of their commitment to believing in the mission, people, and environment they have set up for themselves and their employees, which is just one of the ways they try to lead by example. They recommend these ideals as a good place for any new entrepreneur to start.

Links:

http://www.booj.com/

Connect with Adam:

https://www.startwithawin.com/

https://www.facebook.com/REMAXAdamContos

https://twitter.com/REMAXAdamContos

https://www.instagram.com/REMAXadamcontos/

Failing Sales Techniques Aug 01, 2018

Show notes

On this episode of the Start with a Win podcast, we discuss the 3 typical reasons why sales people fail. These ideas can also be easily translated to any area of life, making you well-rounded and more successful overall.

Reason #1: Not going out to get new business every day.

It is important to continue prospecting and networking while maintaining your current client base. Think of each new lead as food for your business; if you aren’t bringing any in, you are starving your business.

Reason #2: Failing to nurture your relationships with your customers.

Customers expect to be “handled” by the sales process at companies with which they are involved. What can set you apart is building authentic relationships with your clients by creating mutual trust, communications, and expectations.

Reason #3: Never asking for the close.

By having too many prospects in your sales pipeline that aren’t being converted into clients, you are clogging up your system and not giving yourself or your clients the breathing room that you need. Asking for the close can be awkward, but if you have a script and role-play it, you can focus instead on being kind and empathetic in the closing conversation and add lifetime value to the relationship, which will result in repeat and referral business.

Connect with Adam:

https://www.facebook.com/adamcontosREMAXCEO/