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Spilling the T – Spilling the T — Government
Spilling the T – Spilling the T

Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing.

At the MBTA, we believe in transparency, open communication, and continuous improvement. That’s why we’ve created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we’re implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly.

Join us as we bring you exclusive interviews with key individuals from various departments within the MBTA. We’ll be Spilling the T on infrastructure upgrades, service disruptions, safety measures, and everything in between. This podcast is your backstage pass to understanding the complexities and nuances of operating one of the busiest transit systems in the nation.

But it’s not just about the challenges. We’ll also be highlighting success stories and initiatives that make a positive impact on our riders and communities. From environmental sustainability projects to community engagement efforts, we’ll showcase the remarkable work being done by our dedicated staff members.

Whether you’re a loyal MBTA rider, a curious citizen, or an industry professional, Spilling the T is your go-to source for an insider’s perspective on all things MBTA. Get ready to go behind the scenes of the MBTA like never before.

For questions and comments, please reach out to social@mbta.com.

Copyright: © All rights reserved

Latest Episodes:

Stations: Safety & Satisfaction with Dennis Varley Jun 05, 2024

Show notes

On this episode of Spilling the T, we speak with Dennis Varley, Chief of Stations at the MBTA. Dennis explains the decisions that led to the creation of his position and how he plans to make stations cleaner, brighter, newer, and, most importantly, safer for riders all across the system. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Reimagining our Bus Network with Justin Antos May 08, 2024

Show notes

On this episode of Spilling the T, we speak with Justin Antos, the Sr. Director of Bus Transformation at the MBTA. Justin explains how bus fits into the transit landscape in greater Boston, and how the Bus Network Redesign project is improving and expanding the bus system across the region. Justin digs into the intricacies of how and why we’re changing bus service, and explains how rider and operator feedback were critical in developing a more robust, equitable system for all. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com, and your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Cultivating Culture at the MBTA with COO Ryan Coholan Apr 10, 2024

Show notes

On this episode, Chief Operating Officer Ryan Coholan joins us to discuss his unique approach to leading Operations at the MBTA. Ryan’s life has been steeped in transit for as long as he can remember. Ryan brings hands-on experience to his role as the COO of the MBTA, and his passion for transit inspires his dedication towards supporting and bettering the Authority. Come with us as we dive deep into Operations at the MBTA. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

Deciphering Diversions with Kat Benesh Mar 13, 2024

Show notes

On this episode, Chief of Operations Planning, Scheduling & Strategy, Kat Benesh, joins us to discuss all things Diversion. If you’ve ever wondered why we divert service, why diversions are the length that they are, why we don’t do this work overnight or on weekends, or when these diversions will end, this is the episode for you. Kat will answer all these questions and more in this episode of Spilling the T. This episode was created in response to listeners who asked us questions about diversions. We’re here to help demystify all things MBTA, so please reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

Financing the Future with MBTA CAO David Panagore Feb 21, 2024

Show notes

On this episode of Spilling the T, we welcome Chief Administrative Officer, David Panagore to the show. David gives us the insider scoop on all things budget. We talk about how the MBTA is funded, how the Governor plans to support the MBTA, the impending financial cliff and much, much more. Reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

What's in Store for 2024? with MBTA General Manager Phil Eng Jan 31, 2024

Show notes

In this episode of Spilling the T, we welcome back MBTA General Manager and CEO, Philip Eng, to look forward at what's in store for the MBTA for 2024. GM Eng shares his playbook for addressing the forthcoming challenges facing the MBTA in the new year, and looks back at the challenges and victories of his first full year leading the MBTA. Reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

Championing the Cause with Jarred Johnson from TransitMatters Dec 06, 2023

Show notes

What is a transit advocate? How does TransitMatters collaborate with the T to help make transit better for riders? What will the T look like as we move into the future? In this episode of Inside the T, we answer all of these questions and more in our conversation with Jarred Johnson from TransitMatters.

Planning for the Unexpected with Deirdre Habershaw Nov 15, 2023

Show notes

Have you ever wondered how we schedule trains and buses and ferries and trollies all across the T? On this episode of Spilling the T, we chat with Deirdre Habershaw about schedules and service delivery at the MBTA and share the behind-the-scenes look at how we tailor our service to get riders where they need to go.

The Bigger Picture with acting Secretary of Transportation Monica Tibbits-Nutt Oct 25, 2023

Show notes

Spilling the T is back for a second helping and in this podcast episode, MassDOT Acting Secretary Monica Tibbits-Nutt talks about the bigger picture. Listen to the Secretary's top priorities, like climate change and giving people transportation options. Reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

Facing Challenges Head On with MBTA General Manager Phil Eng Oct 18, 2023

Show notes

In the inaugural episode of the Spilling the T podcast, we speak with MBTA General Manager Philip Eng who shares his plans for the Authority, and tells us about his innovative roadmap for success that will increase safety and reliability, and get riders where they need to go. Reach out with questions, comments and show suggestions at social@mbta.com. Follow the MBTA on social media to keep up with news and updates about the system.

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