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Spilling the T – Spilling the T — Government
Spilling the T – Spilling the T

Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing.

At the MBTA, we believe in transparency, open communication, and continuous improvement. That’s why we’ve created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we’re implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly.

Join us as we bring you exclusive interviews with key individuals from various departments within the MBTA. We’ll be Spilling the T on infrastructure upgrades, service disruptions, safety measures, and everything in between. This podcast is your backstage pass to understanding the complexities and nuances of operating one of the busiest transit systems in the nation.

But it’s not just about the challenges. We’ll also be highlighting success stories and initiatives that make a positive impact on our riders and communities. From environmental sustainability projects to community engagement efforts, we’ll showcase the remarkable work being done by our dedicated staff members.

Whether you’re a loyal MBTA rider, a curious citizen, or an industry professional, Spilling the T is your go-to source for an insider’s perspective on all things MBTA. Get ready to go behind the scenes of the MBTA like never before.

For questions and comments, please reach out to social@mbta.com.

Copyright: © All rights reserved

Latest Episodes:

Building a Better T and A Better City with Kate Dineen Apr 23, 2025

Show notes

In this episode of Spilling the T, we’re joined by Kate Dineen, President and CEO of A Better City. Kate shares how her organization is working to shape a more sustainable, connected, and competitive Greater Boston through strategic investments in transportation, infrastructure, and land use. We talk about the role transit plays in economic growth, climate resilience, and regional equity, and how business leaders are stepping up to support the MBTA. Kate also gives her take on the importance of urgency, accountability, and collaboration in building the transit system our future depends on. Got questions or ideas for the show? Email us at social@mbta.com – your feedback might end up in a future episode!

Representing the Riders with Senator Brendan Crighton Mar 24, 2025

Show notes

On this episode of Spilling the T, we’re joined by Senator Brendan Crighton of the Third Essex district. Senator Crighton chats with us about his district’s relationship to transit, how transit helps provide economic development to the region, and what T projects are particularly exciting to his constituents. We’ll hear about electrification, ferry service and the environmental justice corridor and how the state legislature is helping to advance transit access across the region. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Full T Ahead with General Manager Phil Eng Jan 29, 2025

Show notes

In this episode of Spilling the T, we’re joined once again by MBTA General Manager Phil Eng, who shares exciting updates on the T’s journey toward improvement. Phil reflects on the successful completion of the Track Improvement Plan and outlines how 2025 will mark another year of significant progress. He also dives into the implications of Governor Healey’s transformative $8 billion commitment to transit over the next decade and what it means for riders and the MBTA’s future. Curious about the next big steps for the T? Tune in as Phil lays out his vision for the year ahead and beyond. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

The Track Improvement Program with Sam Zhou Dec 27, 2024

Show notes

On this episode of Spilling the T, we speak with Sam Zhou, Assistant General Manager of Engineering and Capital at the MBTA. Sam brings over 30 years of project management experience to the T. With Sam’s practiced leadership, the MBTA has been able to leverage 26 service diversions over the past 14 months to accomplish the equivalent of 40 years worth of night and weekend system wide maintenance. Sam shares how the Track Improvement Plan team was able to accomplish this massive undertaking, and what his plan is for keeping the MBTA safe and speed restriction free in the future. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Ready for Anything with McKinley Theobald Dec 04, 2024

Show notes

On this episode of Spilling the T, we speak with McKinley Theobald, Deputy Director of Emergency Management at MassDOT. McKinley shares her strategy for emergency management at MassDOT and the collaborative effort to help the MBTA keep people safe in emergency situations. McKinley also speaks about how weather can impact how MassDOT and MBTA resources are utilized during snow, ice, extreme cold or extreme heat. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Maintaining Momentum with Doug Connett Nov 06, 2024

Show notes

On this episode of Spilling the T, we speak with Doug Connett, Chief of Infrastructure at the MBTA. Doug outlines his plans for bringing MBTA infrastructure into a state of good repair and keeping it there. His multi-step plan for future success includes a comprehensive overhaul of outdated systems and procedures that will allow the MBTA to make significant strides in increasing safety and reliability for riders, as well as increasing operational efficiency across the system. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Commuter Rail Revolution with Mike Muller Oct 09, 2024

Show notes

On this episode of Spilling the T, we speak with Michael Muller, the Executive Director of Commuter Rail at the MBTA. Michael tells us how Commuter Rail service has been changing since the pandemic, shares the plan to increase Commuter Rail service frequency and electrify the service, and what the future holds for Commuter Rail as a whole. Join us as we take a deep dive into the Commuter Rail at the MBTA. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Leading the Charge for T Access with Joanne Daniels-Finegold Sep 19, 2024

Show notes

On this episode of Spilling the T, we speak with Joanne Daniels-Finegold, the named plaintiff in the landmark Joanne Daniels-Finegold, et al. v. Massachusetts Bay Transportation Authority case, a class action lawsuit that alleged that the MBTA had failed to make the system accessible for everyone. In 2006, the parties entered into the Daniels-Finegold Settlement Agreement, forever changing the face of accessibility at the T. Joanne shares the events of her transformation into transit advocate and how her life became inexorably entwined with the story of the T. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

Where the T Meets the Streets w/ Stacy Thompson from LivableStreets Aug 07, 2024

Show notes

On this episode of Spilling the T, we speak with Stacy Thompson from LivableStreets Alliance about transit advocacy, transit oriented development, and how LivableStreets is trying to help shape the region into an affordable, connected and climate resilient community. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

T Talk on TikTok with Jed Paul Jun 26, 2024

Show notes

On this episode of Spilling the T, we speak with Jed Paul, a local TikTok creator known for his deadpan satire about riding the T. Jed tells the story of how he got into making transit focused content, shares a behind-the-scenes look at his creative process, and details his journey from TikTok personality to transit advocate with a preview of what comes next for him. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!

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