Smart Talks with IBM - Pushkin Industries and iHeartPodcasts

Salesforce & IBM: Revolutionizing Experiences with Generative AI Nov 28, 2023

The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce & Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting.

They chat about the latest evolution of the two tech innovators’ decades-long relationship, explore the opportunity AI presents for customer experiences, and break down how better experiences will remove friction for all.

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Read more about elevating experiences in the CEO’s Guide to Generative AI from the IBM Institute for Business Value.

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Generative AI: Its Rise and Potential for Society Nov 14, 2023

In order to stay competitive in a rapidly changing marketplace, businesses need to adapt to the potential of generative AI. In this special live episode of Smart Talks with IBM, Malcolm Gladwell is joined onstage at iHeartMedia’s studio by Dr. Darío Gil, Senior Vice President and Director of Research at IBM. They chat about the evolution of AI, give examples of practical uses, and discuss how businesses can create value through cutting edge technology.

Watch the video version of the conversation here: https://www.youtube.com/watch?v=WOwM__St6aU

Hear more from Darío on generative AI for business: https://www.ibm.com/think/ai-academy

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Responsible AI: Why Businesses Need Reliable AI Governance Oct 17, 2023

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business.

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Explore watsonx.governance: https://www.ibm.com/products/watsonx-governance

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Hugging Face and watsonx: Why Open Source Is the Future of AI in Business Oct 03, 2023

Open-source innovation is the future of AI. In this episode of Smart Talks with IBM, Malcolm Gladwell and Tim Harford discuss the open-source AI community with Jeff Boudier, head of product and growth at Hugging Face. They chat about the history and future of open-source AI, its critical importance to AI progress, the IBM watsonx partnership with Hugging Face, and how businesses can leverage open-source AI for their specific needs.

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Learn more about the Hugging Face partnership: https://newsroom.ibm.com/2023-08-24-IBM-to-Participate-in-235M-Series-D-Funding-Round-of-Hugging-Face

Learn more about the Google DeepMind paper referenced in this episode: https://proceedings.neurips.cc/paper_files/paper/2017/file/3f5ee243547dee91fbd053c1c4a845aa-Paper.pdf

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Transformations in AI: Why Foundation Models are the Future Sep 19, 2023

Major breakthroughs in artificial intelligence research often reshape the design and utility of AI in both business and society. In this episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the conceptual underpinnings of modern AI with Dr. David Cox, VP of AI Models at IBM Research. They talk foundation models, self-supervised machine learning, and the practical applications of AI and data platforms like watsonx in business and technology.

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AI for Business: Multiplying the Impact of AI Sep 05, 2023

As businesses adopt AI, a new era of problem-solving, innovation, and creative decision making can be brought to scale. In this episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the future of AI for business with Kareem Yusuf, Senior Vice President of Product Management and Growth for IBM Software. They discuss the advent of foundation models, how AI can transform data storage and decision making, and how next-generation AI platforms like watsonx from IBM can empower businesses to use AI at scale.

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New Season of Smart Talks with IBM Coming Soon Aug 29, 2023

Smart Talks with IBM returns next Tuesday, September 5th. This season, host Malcolm Gladwell and a team of correspondents from Pushkin Industries explore how businesses can integrate AI into their workflows — to help them do exponentially more — drive real change, and thrive in this new era of AI.

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IBM and HBCUs: Fueling a New Generation of Cybersecurity Experts Jun 19, 2023

Education has the power to show students a path they’d never considered before. In this episode of Smart Talks with IBM, Malcolm Gladwell and Dr. Laurie Santos take on tech education at HBCUs with Dr. Derrick Warren, associate dean at the Southern University College of Business. They talk about the partnership between IBM SkillsBuild and Southern University to co-create a cybersecurity leadership center for HBCU students and discuss how exposure to first-experiences inspires creativity.

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355 Days in Space: Finding Meaning with Astronaut Mark Vande Hei Feb 14, 2023

After a historic 355 days in orbit, NASA astronaut Mark Vande Hei returned to Earth on March 30, 2022, breaking the record for the longest single spaceflight by an American. In this episode of Smart Talks with IBM, Malcolm Gladwell and Mark Vande Hei discuss conducting experiments in space, the impact of extended spaceflight on humans, and the spiciness of space chili peppers.

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Coming Soon: Smart Talks with IBM Season Finale with Malcolm Gladwell and NASA Astronaut Mark Vande Hei Feb 07, 2023

On the season finale of Smart Talks with IBM, host Malcolm Gladwell and NASA astronaut Mark Vande Hei discuss conducting experiments in space, the impact of extended spaceflight on humans, and the spiciness of space chili peppers.

Listen to the season finale of Smart Talks with IBM on Tuesday, February 14th.

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Clicks, Not Code: Transforming Digital Experiences with Salesforce Nov 29, 2022

The Salesforce platform can empower businesspeople to create digital solutions without writing code. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Jacob Goldstein, host of What’s Your Problem?, and guest Phil Weinmeister, Head of Product, Salesforce Americas, at IBM. They discuss human-centric design, the low-code/no-code approach, and how IBM Consulting powers digital transformations with the Salesforce platform.

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Unlocking Data Strategy: Data Literacy for Better Business Nov 15, 2022

Having a good data strategy can streamline the way a company does business. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Ronald Young Jr., host of Solvable, and guest Nicholas Renotte, Data Science and AI Technical Specialist at IBM. They discuss how data literacy can help make a business more efficient, the fundamentals of data management, and why data is step one to AI solutions.

A study quoted by Nicholas and referenced in this episode can be found here. Some of Nicholas’ guidance on machine learning can be found here.

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Combatting Hiring Bias: Recruiting a Diverse Workforce with Intelligent Automation Oct 25, 2022

Intelligent automation can help combat the human biases that can lead to discriminatory hiring practices. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Jacob Goldstein, host of What’s Your Problem?, and guest Angela Hood, founder and CEO of ThisWay Global. They discuss how intelligent automation can accelerate inclusive hiring practices, why machines can mitigate bias but not remove it, and why diverse companies are more competitive.

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The Future of Supply Chain: Building Sustainable and Transparent Businesses Sep 27, 2022

Sustainable supply chains are good for the planet and good for business. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and guest Sheri Hinish, IBM’s Global Sustainability Services Leader and Offering Leader for Sustainable Supply Chain, known as the “supply-chain queen.” They discuss the supply-chain crisis and why transparent, responsible supply chains are imperative for our future.

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The Mayflower Autonomous Ship: AI and Automation at Sea Aug 30, 2022

The world’s first autonomous vessel to cross the Atlantic Ocean is signaling a new era in maritime technology.

In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Lauren Ober, host of The Loudest Girl in the World, and guests Brett Phaneuf and Don Scott, the engineers behind the Mayflower Autonomous Ship project. The two explain how automation and AI allowed them to reimagine the design and use of a ship at sea and their implications beyond maritime navigation.

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The Good Hacker: Hacking Businesses before Criminals Do Jul 26, 2022

The headlines tell us cyberattacks are a big, consistent threat to business data – and ours. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Tim Harford, host of Cautionary Tales, and Stephanie “Snow” Carruthers, Chief People Hacker for X-Force, IBM. Snow and her team are finding creative solutions to test their clients’ security, including hacking into their systems before criminal hackers do.

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Building Trustworthy AI: A Holistic Approach Jun 28, 2022

Advocating for artificial intelligence to be built and deployed ethically is no longer just a compliance issue but more of a business imperative. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Dr. Laurie Santos, host of The Happiness Lab, and Phaedra Boinodiris, Trust in AI Practice Leader within IBM Consulting. Phaedra’s team at IBM is creatively tackling the global need to build trustworthy AI by approaching the challenge holistically, implementing design thinking to address problems before they arise.

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Home Lending Pal: Disrupting the Mortgage Industry with Cloud and AI May 31, 2022

Historically, there have been cultural biases that have complicated the home-buying process and made home ownership difficult for those in disadvantaged and underserved communities. In this episode of Smart Talks with IBM, Malcolm takes on this subject with Jacob Goldstein, host of What’s Your Problem?, and Bryan Young and Steven Better, the cofounders of Home Lending Pal. These two visionaries are using IBM technology, including AI, blockchain and cloud, to create a home-loan process that’s more transparent, secure and equitable.
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New Smart Talks with IBM Season Coming Soon May 24, 2022

Smart Talks with IBM returns May 31. This season, host Malcolm Gladwell and a team of correspondents from Pushkin Industries meet with New Creators who are creatively applying technology in business to drive change.
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Managing Supply Chain Volatility in the Height of the Shopping Season Dec 09, 2021

Global supply chains have made headlines this year, with businesses in every industry and consumers all experiencing unprecedented volatility. How can companies stabilize this boundless bullwhip? In this episode of Smart Talks, Malcolm talks to Jonathan Wright, Global Managing Partner for Supply Chain Consulting at IBM, about demand forecasting and other technologies that manufacturers and vendors are using to make their supply chains more resilient. This is a paid advertisement from IBM.

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What Does the Future of Sustainability Look Like For Your Company and Your Customers Dec 02, 2021

Today, consumers, businesses, and governments are united in their sense of urgency about the sustainability of the planet. But how do we go about achieving it? In this episode of Smart Talks, Malcolm talks to Marc Rolfe, Senior Vice President and Head of Strategic Partners Ecosystem Success at SAP, and Jason Kelley, General Manager, IBM Strategic Partners, about how strategic partnerships between companies can create a larger industry shift toward sustainability.

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How a Human-Centered Approach is Building Trustworthy AI Nov 18, 2021

Creating trust and transparency in AI isn’t just a business requirement, it’s a social responsibility. In this episode of Smart Talks, Malcolm talks to Christina Montgomery, IBM's Chief Privacy Officer and AI Ethics Board Co-Chair, and Dr. Seth Dobrin, Global Chief AI Officer, about IBM’s approach to AI and how it’s helping businesses transform the way they work with AI systems that are fair and address bias so AI can benefit everyone, not just a few.

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Quantum Computing is Tomorrow's Computing, Today Oct 28, 2021

Over the next decade, quantum computing has the potential to revolutionize the way we work and live. In this episode of Smart Talks, Malcolm talks to Dr. Darío Gil, Senior Vice President and Director of IBM Research, about quantum computing and its potential to accelerate discovery and development.

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Accelerating Innovation with Hybrid Cloud at the Edge Sep 30, 2021

The world is hitting a data tipping point where vast connectivity requires massive network capacity. In this episode of Smart Talks, Malcolm Gladwell talks to David Shacochis, Vice President for Enterprise Technology and Field CTO at Lumen, and Howard Boville, Head of IBM Cloud Platform, about how hybrid cloud is serving as a catalyst for innovation in a world where computing can and must happen everywhere: private clouds, public clouds, the edge of the network.

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Why Business Needs Blockchain Aug 26, 2021

In this episode, Malcolm Gladwell shares an interview from the Smart Talks archives. Jonathan Strickland speaks with Jason Kelley, a senior leader at IBM, about what blockchain is, how it’s transforming global supply chains with respect to the pandemic, and the broader implications for these trusted transactions.

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An Open Conversation about Open Innovation Jul 29, 2021

In this episode of Smart Talks, Malcolm talks to Jim Whitehurst, senior advisor at IBM and an expert in open-source software and innovation. During their conversation, Jim reveals how embracing moments that initially feel like chaos can ultimately lead to more open organizations and broader access to new ideas.

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Couch vs. cubicle: is the future of work hybrid? Jun 03, 2021

Remote working has kept many businesses afloat over the last year, but has it kept employees productive, enthusiastic, and inspired? In this special episode of Smart Talks, recorded at IBM’s Think Conference, Malcolm spars with his longtime friend Adam Grant, an organizational psychologist and professor at the Wharton School, about what we’ve learned through remote working and how businesses can approach a hybrid model. Can we, and should we, return to “normal”?

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Can AI be empathetic? Reinventing client experiences May 27, 2021

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.

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Reshaping the Future with Women in AI Apr 29, 2021

Today, women represent approximately 22% of the AI workforce. But IBM is out to change that by increasing diversity not just in hiring but through programs such as Women Leaders in AI that celebrate diversity in the field. In this episode of Smart Talks, Malcolm Gladwell talks to IBM’s new SVP &CMO, Carla Piñeyro Sublett, and Chimka Munkhbayar, co-founder of Agrolly, about their challenges, achievements, and the steps they’re taking to create a more inclusive tech world.

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Using AI to Rethink the Way Work Gets Done Mar 25, 2021

With hybrid cloud and AI, businesses today can challenge the limits of how they put their data to work across the organization. In this episode of Smart Talks, Malcolm talks to Rob Thomas, SVP Cloud and Data Platform at IBM about what’s possible, and the steps businesses can take to access more of their data to help them make more informed decisions.

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Welcome to Smart Talks with IBM and Malcolm Gladwell Feb 11, 2021

The world's most challenging problems need smarter solutions. Join host Malcolm Gladwell as he interviews industry leaders and innovators to discover how IBM and its partners collaborate on projects that are designed to approach global issues in unconventional ways.

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