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    Business

    Short Term Rental Management

    Welcome to Short Term Rental Management. The show about managing your short term rental from anywhere in the world. Tips and tricks to become a better host. With your host, Luke Carl, a real estate professional that began his career buying short term rentals in vacation markets in order to use the cash flow to purchase long-term rentals. Luke is the proud owner of the longest running “Airbnb” in the Smoky Mountains, and has hosted over 4000 stays in his career. He owns hundreds of units with no partners -including multi-family, single-family long terms, and of course, short term rentals.

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    Latest Episodes:
    Managing 35 Units with David Dec 30, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke sits down with David to unpack his journey from a full-time engineering career to owning six short-term rentals and managing more than 35 units for other investors. David shares how he leveraged disciplined investing, systems, and team building to scale, why pricing and operations matter more than hype, and what it really takes to leave a W-2 job for long-term freedom through real estate. The conversation dives deep into property management realities, software stacks, staffing, and why adaptability and honest pricing are essential in today’s STR market.

    How to connect with David:

    • Website: https://shorttermconnections.com

    • Direct booking brand: https://865vacations.com

    • Instagram & TikTok: @865Vacations

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    STR With Left Brain vs Right Brain Dec 23, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke explains how short-term rental success often depends on balancing two different mindsets: the creative right brain and the analytical left brain. He breaks down how creative operators excel at design, guest experience, and listings but often struggle with pricing and numbers, while analytical operators thrive on spreadsheets and projections but may overlook presentation and communication. Luke’s key takeaway is that understanding your natural strengths—and intentionally shoring up your weaknesses—is critical to running a profitable, sustainable STR business.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    SOP Failures Dec 16, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke breaks down two recent SOP failures—when a deadbolt and backup lockbox both failed—and explains why that kind of catastrophic access breakdown is preventable with better systems. He shares practical fixes like replacing unreliable push-button lockboxes, tracking deadbolt install dates and lockbox details in a spreadsheet, and implementing a semiannual lockbox function test so you’re never scrambling during guest check-in.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    The Bookkeeping Show! Dec 09, 2025
    Show notes

    On this week's episode of Short Term Rental Management, Luke sits down with bookkeeper and real estate investor Ben Day of Lionshare Bookkeeping to demystify bookkeeping for short-term rental owners, from when you actually need a bookkeeper versus just a CPA to what clean books should look like. They dig into pricing for bookkeeping services, the difference between simple landlord books and complex trust accounting for property managers, and the tech stack Ben recommends—including tools like Tally Breeze, Get Clearing, Relay Financial, and QuickBooks Online to streamline STR finances and owner statements.

    How to connect with Ben:

    https://lionsharebookkeeping.com/

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    Always Assume User Error Dec 02, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke digs into why you should always assume user error first when guests report that something is “broken,” using real-world examples like HVAC issues and TV/Roku remotes to show how basic property knowledge and calm troubleshooting can save you time, money, and stress. He also talks about why a quick phone call can turn a frustrated guest into a satisfied one, and how presenting yourself as a professional operation (even with just one property) helps you handle problems more smoothly.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    The Word Yes Nov 25, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke dives into “The Word Yes” and how a simple mindset shift can dramatically improve your guest experience and reviews. Reflecting on the post-COVID era, Luke explains why hosts can no longer afford to say no to small requests like paper towels or detergent, and how embracing flexibility pays off in long-term success.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    Repeat Guests Are For Suckers Nov 18, 2025
    Show notes

    On this week's episode of Short Term Rental Management, Luke breaks down why he believes “repeat guests are for suckers” and why obsessing over getting people back to the same property is usually a poor use of time. He contrasts the heavy effort of building repeat-guest lists, direct booking systems, and loyalty-style incentives with simply leveraging platforms like Airbnb and Vrbo, which already spend massive amounts on marketing to bring in an endless stream of new guests. Along the way, Luke shares personal stories about travel habits, Disney trips, gas-price frugality, and mindset, all to drive home the point that your house isn’t that special, you’re a landlord first, and your energy is better spent finding new guests than clinging to the same ones.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    Nobody Is Going To Do It As Good As You Nov 11, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke reflects on why nobody will ever care for your property quite like you do. Through stories from his own recent rehab project, he highlights the tension between perfectionism, delegating to contractors, and learning to let go when it comes to rental standards. The takeaway: focus on what matters most and don’t get bogged down by chasing flawless details.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    Disney Pod Nov 04, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke Carl hosts a Disney-market roundtable to compare on-property vs. off-property stays, demystify Disney Vacation Club, and spotlight resort-style STR communities near the parks where proximity and guest experience drive bookings. The panel shares practical playbooks on theming, pricing against Disney hotels, HOAs and amenities that meet Disney-level expectations, and current deal-making realities around Kissimmee/Orlando.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


    3 Tips to Stop Being Broke Oct 28, 2025
    Show notes

    On this week’s episode of Short Term Rental Management, Luke unpacks three key money habits that can make or break your financial future. From everyday choices to long-term planning, he highlights simple but powerful shifts that can help hosts build lasting wealth instead of staying stuck in survival mode.

    How to connect with Luke:

    The Short Term Shop - https://theshorttermshop.com/

    Short Term Shop Plus - stsplus.com

    Follow us on Instagram

    Follow us on TikTok

    Join the Short Term Shop Facebook group

    Check out the Short Term Shop on YouTube

    For more information on how to get into short term rentals, read Avery’s books:

    Smarter Short Term Rentals - Buy it on Amazon
    Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties – Buy it on Amazon


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