Show notes
Let’s dive into the world of successful Walmart-selling strategies with the latest SSP episode! Join Carrie Miller and her guest, Jake Lebhar Co-Founder and COO of SellCord, as we explore key topics such as his company’s remarkable experience managing an impressive portfolio of 250 brands on Walmart, and the burning question: Is everyone cut out to sell on Walmart.com? Tune in for invaluable insights into navigating the application process, including expert advice for sellers whose applications face rejection and application tips tailored for international sellers. Discover Jake’s expert recommendations for launching a product on Walmart, unravel the mystery behind COMP errors on Walmart and gain a comprehensive understanding of dealing with account suspensions and compliance issues inside the Walmart marketplace. Don’t miss out on Jake’s personal journey and takeaways from the Walmart Open Call, as well as pro tips for using the Helium 10 Xray tool for Walmart. Learn about new advertising features and placements on the horizon, and dive into Jake’s top-notch advice on conquering the Walmart marketplace. Wrapping up, find out how to get in touch with Jake Lebhar and SellCord, rounding out an episode brimming with practical strategies for thriving in the Walmart marketplace. In episode 486 of the Serious Sellers Podcast, Carrie and Jake discuss: 02:13 – Jake Lebhar’s Backstory 02:59 – Managing 250 Brands On Walmart 05:21 – Is Everyone A Good Fit To Sell On Walmart.com? 07:55 – Advice If Your Seller Application Is Rejected 11:42 – Application Tips For Sellers Outside The US 13:38 – Q: What Do You Suggest For Sellers Looking To Launch A Product On Walmart? 15:14 – What Is A COMP Error In Walmart? 18:46 – Talking About Walmart.com Account Suspensions 22:27 – Getting A Hemp Product Inside Walmart.com 24:20 – Is It Too Late To Sign Up For Walmart Open Call? 25:01 – Jake’s Walmart Open Call Experience 28:03 – Helium 10 Xray Tool For Walmart 28:16 – Tips For Launching A Brand On Walmart 29:38 – New Advertising Features And Placements Coming Soon 30:07 – How Can I Deal With Compliance Issues with Walmart? 31:03 – Jake’s Top Tips On How To Succeed In The Walmart Marketplace ► Instagram: instagram.com/serioussellerspodcast► Free Amazon Seller Chrome Extension: https://h10.me/extension► Sign Up For Helium 10: https://h10.me/signup (Use SSP10 To Save 10% For Life)► Learn How To Sell on Amazon: https://h10.me/ft► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Carrie Miller: Today on the podcast, we are talking with Jake Lebhar from SellCord, and he’s gonna be sharing some strategies for sellers who maybe applied to the Walmart marketplace and got rejected. We’ll also talk about COMP Errors as well as what to do if you get suspended from the Walmart marketplace. Bradley Sutton: How cool is that? Pretty cool I think. If you guys would like to network with other Walmart sellers, make sure to join our brand new Facebook group called Helium 10 Winning with Walmart. You can actually just search for that on Facebook, or you can actually go to h10me/walmartgroup and you can go directly to that page. So make sure to join, you can tag me and Carrie with questions, and ask questions of other Walmart sellers or even share your own experiences in that Facebook group. Carrie Miller: Hello everyone and welcome to the Serious Sellers Podcast, brought to you by Helium 10. My name is Carrie Miller and I’ll be your host. And this is our winning with Walmart Wednesday show where we come live once a month and we answer all of your burning Walmart questions and we give you lots of great new up-to-date information about Walmart. Thank you all so much for joining me again today. I’m really excited ’cause we have a really special guest today from SellCord. His name is Jake Lebhar and he deals with a lot of of the questions that I get often about you know, count suspensions, COMP Errors, how to get your account activated if you were rejected from Walmart. So we have a lot of really good information coming from Jake today, so I’m really, really excited about that. So I’m gonna go ahead and bring him on. Jake: Hey guys, how are you Carrie? Carrie Miller: Good. How are you doing? Jake: Thank God. Easy. Wednesdays, this Walmart Wednesdays is perfect, you know. Carrie Miller: Yeah. I’m really excited to have you on today, especially because I’ve had you help me with some comp barriers and just some difficulties that I’ve had and I’ve also kind of referred a lot of people to you to help you know, get everyone going. So I’m pretty excited to talk with you about these things today. I’m gonna start with some questions. Maybe Jake, could you just tell us a little bit about yourself and, and your whole kind of Walmart journey? Jake: Yeah, I’m Jake from SellCord. I’m one of the co-founders here. I work with David Millstein and Michael Lebhar, which, you know, I’m sure the listener, some of them, you know, may have seen them. They have been on quite a few webinars and Freedom Ticket and whatnot. So yeah, I started in the e-commerce space when I was 13 years old as a seller. Up until 2018, we were just selling on Amazon. We ran into issues with one of our accounts with an account suspension on Amazon actually. And that part we weren’t able to get solved, so we really moved to Walmart. At that time we had one of the first few, like 3P accounts, you know, in Walmart. So we just started spending all our time there and there were very few sellers we were sharing our sales with, like one piece sellers. Jake: We were selling fitness products. Covid came along and then it flew off the shelf. And yeah, ever since then we basically we started off managing a few, you know, relationships that we had in the space. We managed their Walmart accounts and in 2020 we just branched out, you know, started SellCord. And since then it’s been a crazy ride, basically launching and scaling brands on Walmart. You know, currently we’re managing over 250 brands on Walmart. You know, some clients, you know, are doing, you know, just 10% of their Amazon sales. But then we have, for example, a brand that does 750k a day on Walmart, just to give you an idea in furniture. Yeah, there’s a lot of opportunity, there’s especially a lot of opportunity for the 3P brands right now to come in and kind of take their share of revenue from all those one p sellers that have been on Walmart for a while. Jake: And I think that’s what people really need to understand that yeah, Walmart isn’t exactly where Amazon is right now, but there’s so many markets where you can just come in and take your fair share and also establish yourself as an early settler on Walmart. So I’m always really excited and that’s why I do a lot of sales every day and, you know, hey, telling people about the opportunity that there is on Walmart. I always wish I would’ve launched more products in Amazon in 2013, and that’s kind of what I compare Walmart to right now. So that’s a little background to me and what I spend my time with everything for my whole day spent on Walmart, and it’s really exciting, you know, how quickly they’re growing. Carrie Miller: Yeah. Did you say was it a 1P seller that’s 750 K a month? No, this is Marketplace Jake: Actually. This is Marketplace. Carrie Miller: Oh, marketplace. So a third party, 750k a day. Jake: Yeah. Just to give people like the extended idea that there is, there are some categories like that, like furniture and stuff, which are massive in Walmart. And then there’s also, you know, some categories which yes, in the average, like if someone would want me to give an give a number, it’s usually about 10%. You know, like you’ll hear around, it’s usually about 10% of what you can make on Amazon, but that number is growing every month with how quickly. You know, Walmart’s growing, so I can be sitting here next year and saying it’s 30%. And I wouldn’t be surprised literally if Walmart’s growing, you know, that quickly. I’m very definitely very optimistic about it. Carrie Miller: Wow. That’s very encouraging. ’cause People are always asking me about, you know, how much there, you know, opportunity there is. And I guess it really depends on the effort you put in. I think that’s really the bottom line is how much do you wanna make on Walmart? That’s where it is. So I guess that kind of leads me into another question is, do you think that everyone is a good fit for Walmart? And like, you know, who do you think has the best chance at success for, you know, doing, like, getting to the point where you’re doing 750k a day? Like, what, what do you think, what have you seen? Jake: So there are more niche categories that aren’t built out, you know, in Walmart, like they are in Amazon. I do think everybody is a fit, but some are more of a fit than others. Meaning that if you have a more niche product, you know, that, you know, the search volume isn’t, you know, that high or you see that the category’s just not, you know, it’s not competitive. You just see, see a few sellers selling your product and then just random listings of other products not related. Yes, the category isn’t that big in a Walmart for certain, you know, the niche products, but it’s definitely worth listing the product. And for most products, even the more like niche products, you should be able to at least bring in a few hundred units in sales a month if you really launch a properly. And even if like for the main keyword, you know, you’re not able to bring in a ton of sales, there’s always other ways that you’re able to bring in traffic through advertising. Jake: I think a lot of times people kind of limit the opportunity at Walmart by looking at just the search volume, by just the Walmart search volume. When really, and Carrie, I know you spoke about this before, there’s a lot of searches that come from just Google and most of the Walmart searches come from Google, come into Walmart that way. So there definitely is, you know, opportunity for these niche products, even if it looks like, you know, sometimes the market isn’t that great. And yes, for the more niche products, sometimes it can only be about five to 7% of your, you know, Amazon sales. You know, depending on, you know, how good your Amazon store is, obviously. But on the most part, you know, you always have a decent amount of potential to come in there with. And you never know, which niches pick up, you know, really quickly. Jake: I’ve seen some niches and I’m always auditing different, you know, products and everything like that, that have just, you know, grown because, you know, shoppers are just starting to get used to shopping those products on a Walmart and you know, obviously Walmart started off by like, you know, their grocery and that’s what they’re really known for. But once you know, customers and shoppers are starting, you know, getting used to, Hey, I can also find this and I can find this. And they’re just seeing a lot more of a variety now those niches are opening up, so you never know exactly when it’s going to like open up and when you can hit 10%, but if you could already hit 5-6% right now, or 5-7% right now, why not launch it and, you know, get yourself to the top of the page and it’ll be a lot cheaper right now to get yourself to the top of the page. Yeah. You know, with your efforts and your advertising and everything like that. So yeah, there are, you know, there are more niche categories, but it’s definitely worth for everybody to go, you know, into the game. Carrie Miller: Yeah, I agree with that. So what advice would you have? I know there, I get this question a lot, like maybe in the last two or three years somebody has applied to sell on Walmart, but they were rejected. What advice do you have for them and is there, is all Hope lost or like what do you recommend for them? Jake: So yeah, this is a subject that I’m very familiar with because I’m talking to a few sellers a day on this that, you know, have been, you know, rejecting a Walmart and we’re probably getting like 40 to 50 accounts at SellCord accepted a month. So let me just explain a little more. Yeah, it’s, it’s crazy. And I’ll just explain a little more of the background of how the Walmart application process works and what’s going on, you know, in Walmart, so unlike Amazon where you could just easily open an account, everyone knows with Walmart there’s a bunch of like nightmare stories where people have tried to open accounts and then, you know, for three, four years they just haven’t been able to get in contact. They’ve tried getting new contact and they can, so I’ll explain kind of what goes on, you know, behind, you know, the Walmart applications. Jake: So obviously Walmart’s getting thousands of applications a day, like from Amazon sellers, right? Just this past year there’s 40% more sellers on Walmart than there was last year. 40% more 3P sellers. So just to give you an idea of how many applications they’re receiving now, they’re verifying every business and there’s a few things that they’re looking into every business. But at the end of the day, any regular Amazon, or not even Amazon, any regular, you know, business has a good, you know, proper tags, documents that, you know, that everything matches their address matches and everything like that, they’re able to get an account at Walmart. It’s not like Walmart was a few years ago where it was, they were looking really into the SKU count, the amount of revenue that they’re really not that like picky anymore. They’re just taking on a bunch of sellers right now. Jake: They just wanna make sure that, you know, verified seller. Now there are different reasons, and I’m not gonna sit here saying I know all of them ’cause at end the day that is the trust and safety department, and there are, you know, different reasons why they will reject, you know, an account. Sometimes that information doesn’t add up. There’s one thing that they saw that looks a little off, and a lot of times they’ll just end up just looking at the application, not approving it right away. So they’ll put in the archives and then, you know, that’s it. Once it’s in there, there’s no way to contact Walmart. You know, there’s no way to get any information in it, and you’re kind of just like left in the dark because they put your application in archive. I’ve seen sellers that make 30-40 million dollars a year and their application, there’s an archive and you know, it’s not like, you know, Walmart’s a corporate company. Jake: There’s a lot of people working there. It’s not just like, you know, they’re, you know, you can just reach out to somebody like, oh, you’re a massive brand, you know, we’ll take you in. You know, you have to, once the, once the once the applications are on the archive, it’s kind of impossible to reach ’em. So you really have to work with one of the Walmart partners, whether it’s myself or, you know, there are a few other partners that definitely, you know, have contacts with Walmart or Walmart directly. Honestly, if you meet Walmart or show Walmart directly, you can also, you know, speak to them. But with working with a Walmart partner like us, we usually, you know, have the contacts, you know, in Walmart that are able to take the application out of archive and basically show the trust and safety team, oh, here’s the documents. Jake: And they basically find the issue that was in the application. So, you know, maybe this one was the address didn’t master document they provided, or there was this, you know, they wanted to confirm that the business is actually operating out of this state, or one or two, you know, small things they need to confirm. And then, you know, they’ll just approve it. And, you know, our applications, you know, when I get, you know, people coming to me with applications, we usually get them within that week just, you know, approved. It’s just some back and forth information with Walmart and that’s it. B…
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