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    Business

    Second in Command: The Chief Behind the Chief with Cameron Herold

    Welcome to the “Second in Command” Podcast hosted by Cameron Herold, brought to you by the COO Alliance, where top-level COOs share their insights, tactics, and strategies that made them the Chief Behind the Chief.

    Cameron Herold founded the COO Alliance with one simple goal in mind: to provide COOs with the same professional development and growth opportunities CEOs have enjoyed for many years. COO Alliance is the world’s leading network for the Second in Command.

    Cameron Herold is a top business consultant, best-selling author, and speaker. He’s the mastermind behind hundreds of companies’ exponential growth and he’s touched thousands of businesses indirectly through his work.

    Advertise

    Copyright: © Copyright 2024 Second in Command: The Chief Behind the Chief

    • Apple Podcasts
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    • Spotify

    Latest Episodes:
    Ep. 591 - Twentyeight Health COO Mara Castro - How To Avoid These Deadly Traps in Operations Success Jun 25, 2026
    Show notes

    How do you actually scale without losing yourself or your team in the chaos?

    In this conversation, Sivana Brewer sits down with Mara Castro, COO at Twentyeight Health and former Warby Parker trailblazer, to dissect what it takes to build, lead, and sustain high-performing teams in brutally demanding, mission-driven environments. Expect raw takes on leadership, the dangerous myth of “just do more,” and what it really means to earn trust as a COO.

    If you’ve ever wondered why some leaders quietly burn out while others keep their team charging ahead, you cannot afford to miss this episode. Hear exclusive, battle-tested insights you won’t find in any COO playbook. Don’t settle for “what everyone does” and listen now before these lessons become your competitors’ next unfair advantage.

    Sponsored by

    Genius Network - An exclusive community for highly successful entrepreneurs, connecting you with top-tier leaders, strategic insights, and powerful relationships to help you grow your business faster and smarter.

    Learn more: https://www.geniusnetwork.com/

    Timestamped Highlights

    00:22 – The unexpected journey from nonprofit roots to COO

    02:37 – Why a career break fueled a powerhouse comeback

    05:34 – The untold value of prior relationships for landing big roles

    09:14 – Networking for introverts: How authentic connections really win

    10:15 – The counterintuitive 90-day blueprint every new COO must follow

    13:06 – The art of KPI clarity and not getting sucked into the weeds

    17:50 – The hidden trap of too much complexity in health tech

    33:23 – Why guiding, not micromanaging, unlocks leadership at scale

    39:30 – The radical power of raising the white flag early

    About the Guest

    Mara Castro is the COO at Twentyeight Health, where she leads product, engineering, clinical operations, and pharmacy for a fast-scaling women’s telehealth platform. Previously, the first employee at Warby Parker, she helped build and scale one of the most celebrated brands in DTC history, before driving expansion at Evolve in hospitality tech. Her results-driven, human-focused approach makes her a standout leader in growth and transformation.

    🔗 LinkedIn | Website

    Mentioned Resources

    • Warby Parker
    • Evolve
    • Dale Carnegie – "How to Win Friends and Influence People"
    • Lean Six Sigma – DMAIC framework
    • Slack
    • Netflix

    About the Co-Host

    Sivana Brewer is a Fractional COO for Remote Teams and former COO at Closers.io, where she helped scale the company to multiple eight figures and built over 500+ sales teams in just 2.5 years. She specializes in leadership development, remote operations, and systems that empower teams to grow sustainably.

    🔗 Connect with Sivana on LinkedIn

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

    Sponsored by

    Genius Network - An exclusive community for highly successful entrepreneurs, connecting you with top-tier leaders, strategic insights, and powerful relationships to help you grow your business faster and smarter.

    Learn more: https://www.geniusnetwork.com/


    Ep. 590 - Wellbiz Brands COO Ankin Laysha - How to Instantly Upgrade Your Multi-Brand Operations Jun 23, 2026
    Show notes

    What does it truly take to lead five powerhouse brands… and keep every single customer and franchisee loyal?

    In this candid conversation, Ankin Laysha, COO of Wellbiz Brands, reveals what most COOs miss about operational scale, brand integrity, and building elite franchise teams that actually deliver.

    If you think brand consistency is just a checklist and that operations is paperwork, think again. From the brutal realities of breaking into the executive suite as a female leader to the battle of standardization versus brand magic, Ankin cuts through the noise on what works now.

    Tune in or miss the proven moves that keep 700+ franchises competitive. If you want to avoid getting left behind and hear the realities other execs won’t share, this episode is your advanced playbook. Listen today and don’t settle for surface-level leadership.

    Timestamped Highlights

    00:58 – Why female leadership is finally taking over the executive suite

    03:01 – The unexpected advantage of running five brands at once

    06:23 – The overlooked tools behind flawless brand consistency

    09:53 – Brutal truth: franchisee complaints vs. customer reality

    13:59 – The hard lesson on platform thinking and brand magic

    17:00 – The moment in-the-field leadership unlocked real innovation

    20:36 – What working front desk taught her about operational blind spots

    30:10 – How surprise and delight moments quietly crush the competition

    40:08 – The fast-track strategy for building trust with frontline teams

    53:04 – AI’s real role in service businesses (and where human connection wins)

    About the Guest

    Ankin Laysha is the Chief Operating Officer of Wellbiz Brands, overseeing 700+ franchise locations across Drybar, Elements Massage, Amazing Lash Studio, Radiant Waxing, and Fitness Together. With a track record in multi-unit retail, franchise scale, and innovation, Ankin is recognized for operational rigor, brand growth, and building high-performance executive teams.

    🔗 LinkedIn | Website

    Mentioned Resources

    • Drybar
    • Elements Massage
    • Amazing Lash Studio
    • Radiant Waxing
    • Fitness Together
    • 24 Hour Fitness
    • McKinsey & Company

    About the Co-Host

    Lindsay Smith is an experience-driven growth strategist and former Chief Strategy Officer. This marks her first episode as official co-host of the podcast. She previously scaled a new region without a traditional sales team or bloated marketing budget by turning relationships, culture, and execution into revenue. She is the author of No One Needs Another Company Mug. Stop Branding. Start Experiencing and helps leadership teams use experience as a competitive growth lever.

    🔗 Connect with Lindsay on LinkedIn

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take Cameron’s leadership course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold and co-hosted by Lindsay Smith. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.


    Ep. 589 - Joe Taylor Restoration President Aaron Getty - Are You Built to Be the Founder’s Most Trusted Leader? Jun 18, 2026
    Show notes

    Ever felt the raw pressure of holding a company’s fate and the founder’s trust in your hands?

    Lindsay Smith drills into the no-filter reality of the “second in command” role, sitting down with Aaron Getty, President of Joe Taylor Restoration. This is not your average COO conversation.

    Aaron Getty lifts the curtain on his wild ride from sales rep to running every part of a rapidly scaling restoration business. He exposes the brutally honest partnership between visionary founders and operators, the loneliness most COOs quietly endure, and why clear vision beats perfection every day. You’ll hear why most leadership “rules” are outdated, how to nurture real growth (not just bigger headcount), and what separates those who thrive from those who buckle under pressure.

    Listen now, or risk missing the exact frameworks and mindsets that separate average executives from legends. This is an insider’s playbook you won’t hear anywhere else and the shifts revealed here will shape your next leadership move.

    Timestamped Highlights

    00:00 – The vivid vision move that erased all guesswork overnight

    03:06 – Thriving with a founder who never stops—how to lead without being the brakes

    06:19 – The “loneliest seat” in the company and the hidden weights of the COO

    08:51 – How Aaron built an unstoppable leadership team from scratch

    12:47 – The slow, relentless sales approach that future-proofs your business

    15:01 – When leaders outgrow their teams: What happens next

    19:21 – The one training that finally unified frontline and executive growth

    30:06 – The vivid vision launch party and what it did for company velocity

    33:57 – Letting go: Why Aaron wants less decision-making power, not more

    About the Guest

    Aaron Getty is President of Joe Taylor Restoration, a powerhouse in Florida’s emergency mitigation industry. With over a decade earned in the trenches, he’s scaled the company from a seven-person shop to a 100+ member, seven-location force—setting a new standard for operational leadership in the high-stakes restoration sector.

    🔗 LinkedIn | Website

    Mentioned Resources

    • Traction by Gino Wickman
    • Scaling Up by Verne Harnish
    • Extreme Ownership by Jocko Willink
    • Good to Great by Jim Collins
    • 10x Is Easier Than 2x by Dan Sullivan

    About the Co-Host

    Lindsay Smith is an experience-driven growth strategist and former Chief Strategy Officer. This marks her first episode as official co-host of the podcast. She previously scaled a new region without a traditional sales team or bloated marketing budget by turning relationships, culture, and execution into revenue. She is the author of No One Needs Another Company Mug. Stop Branding. Start Experiencing and helps leadership teams use experience as a competitive growth lever.

    🔗 Connect with Lindsay on LinkedIn

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take Cameron’s leadership course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold and co-hosted by Lindsay Smith. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

    Sponsored by:

    Redirect Health - Affordable healthcare benefits designed to make traditional insurance optional, with 24/7 access to primary care and Rx support that helps businesses reduce costs while keeping employees covered.

    Learn more: http://www.redirectcoo.com/


    Ep. 588 - FAN FAVORITE | Former SaaS Academy (now Precision) COO Matt Verlaque Jun 16, 2026
    Show notes

    What if your next big business breakthrough started with owning your own blind spots?

    This Fan Favorite episode throws you in the trenches with Cameron Herold and SaaS Academy's former COO and current CEO Matt Verlachi, as they go far beyond surface-level business banter. From surviving firefighting chaos to building, selling, and now scaling SaaS Academy, Matt Verlachi exposes the real skills that make or break Second in Commands.

    They unpack why customer obsession cures more growth headaches than any software, how to weaponize one-on-ones for radical team development, and what most COOs get dead wrong about CEO dynamics.

    Miss this? You risk coasting on old habits while others engineer unfair advantages. Listen now for hard-won tactics you won’t find in any business course from the world’s largest SaaS coaching engine.

    Timestamped Highlights

    • 00:45 – The firefighting mindset that built decisive business instincts
    • 05:56 – The overlooked power of “small unit” teams to unlock real growth
    • 09:44 – Are you a COO trapped in a CEO’s title? The unexpected identity test
    • 13:43 – Brutal truths about customer obsession and why most leaders fail here
    • 16:18 – The lesson no founder learns soon enough when selling their company
    • 18:22 – The surprising reason joining SaaS Academy changed his life
    • 21:31 – The founder’s hidden block: How self-worth destroys pricing
    • 27:31 – The counterintuitive leadership split that 10x’d their decision speed
    • 41:07 – How his “full-person” one-on-ones rip open performance breakthroughs

    About the Guest

    Matt Verlaque was the former COO of SaaS Academy (now Precision), steering operational strategy for the largest coaching platform serving B2B SaaS entrepreneurs. With first-hand experience ranging from firefighting to founding and selling a SaaS startup, he delivers operating wisdom forged under real pressure. He is currently serving as the CEO at Precision, where they help growth-minded founders understand how their business actually works so they can scale with clarity, not chaos.

    🔗 LinkedIn | Website

    Mentioned Resources

    • Great CEO Within by Matt Mochary
    • Joe Polish / Genius Network
    • 1-800-GOT-JUNK
    • Dan Martell
    • Shopify (Tobias Lütke, Harley Finkelstein)
    • CrossFit
    • UP Launch

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    Note: This Fan Favorite episode is a recast of one of our most impactful interviews, still packed with insights for second-in-command leaders. Whether it’s your first listen or a revisit, there’s timeless value inside.

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.


    Ep. 587 - Soma Breath Co-Founder & COO Gary Torrens - How to Effortlessly Scale Your Breathwork Business Jun 11, 2026
    Show notes

    What happens when you try to build a global movement teaching people how to breathe in an industry exploding with competition?

    Gary Torrens, co-founder and Second in Command at Soma Breath, sits down with Cameron Herold to reveal what most operators never say out loud. This conversation punches into operational realities: remote chaos, hiring struggles, visionary partner dynamics, and the brutal truth about what actually works when building a scalable certification business.

    Breathwork is everywhere, but Soma Breath’s story is different. You’ll hear how they went from wild psilocybin-fueled vision quests in Thailand to leading thousands of facilitators and facing the tough tradeoffs of pricing, growth, and culture. If you want to understand the Second in Command power dynamic and see the inside of a company growing faster than most can handle, this episode is your shortcut.

    Listen now or risk missing the real-world roadmap and the costly mistakes that separate scalable movements from also-rans. Only here: Gary’s unfiltered answers and their playbook for the next stage.

    This episode is brought to you by our Silver Sponsor, Next Level Growth.

    They help COOs and leadership teams build Elite Organizations through a proven, customizable framework built around the Five Obsessions of Elite Organizations.

    If you and your leadership team are ready to operate at the next level, take the Elite Organizations Assessment and receive a free 20-page customized report based on your answers, plus a complimentary one-hour coaching session with a Next Level Growth Partner and Business Guide to begin implementing tools that will help you build an even more elite business.

    Complete the assessment here to get started - nextlevelgrowth.com/cooassessment

    Timestamped Highlights

    06:53 – The unexpected business model nobody saw coming

    10:14 – Ancient breathing meets modern science: the strategy that sparked a movement

    13:10 – Why they priced the membership low—and the hidden risks

    17:16 – Remote chaos: problems they never saw coming with a global team

    22:10 – The controversial move to focus on city-based expansion

    24:19 – The real marketing mess they had to fix after explosive growth

    27:08 – The truth behind their biggest revenue engine

    34:07 – Gary’s brutal leadership lesson that changed everything

    About the Guest

    Gary Torrens is co-founder and COO of Soma Breath. He helped turn a visionary idea blending ancient breathwork, modern science, and music into a global certification platform with 4,000+ facilitators. With a background in physics, finance, and digital marketing, Gary is known for building systems that scale impact, not just revenue.

    🔗 LinkedIn | Website

    Mentioned Resources

    • Mindvalley
    • Zumba
    • CrossFit
    • EOS
    • Calm
    • Lovable
    • Jason Campbell
    • Chip Wilson (Lululemon)
    • Sam Skelly
    • Vishen Lakhiani (Mindvalley founder)
    • Ayahuasca, DMT, 5-MeO-DMT, Ketamine (psychedelics referenced)
    • The Renegade Pharmacist

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

    This episode is brought to you by our Silver Sponsor, Next Level Growth.

    They help COOs and leadership teams build Elite Organizations through a proven, customizable framework built around the Five Obsessions of Elite Organizations.

    If you and your leadership team are ready to operate at the next level, take the Elite Organizations Assessment and receive a free 20-page customized report based on your answers, plus a complimentary one-hour coaching session with a Next Level Growth Partner and Business Guide to begin implementing tools that will help you build an even more elite business.

    Complete the assessment here to get started - nextlevelgrowth.com/cooassessment


    Ep. 586 - FAN FAVORITE | Former WIO Bank COO Jamal Al Awadhi – How Elite COOs Deliver Massive Value Even Faster Jun 09, 2026
    Show notes

    What if everything you know about starting and scaling a bank is wrong?

    In this Fan Favorite episode, Cameron Herold uncovers the real story behind WIO Bank with former COO Jamal Al Awadhi, a leader fueling the UAE’s platform banking revolution. From Abu Dhabi’s government-driven vision to the ferocious war for top talent, Jamal lays out how to break tradition, lead through chaos, and unlock transformative team culture.

    If you skip this episode, you’ll miss out on first-hand insights into word-of-mouth-driven growth, the secret sauce for hiring resilient operators, and the unfiltered truth about working with sovereign wealth funds. Listen now to tap hard-won lessons you won’t find anywhere else. Your next strategic leap could depend on it.

    Timestamped Highlights

    • 01:13 – The immigrant mindset shaping global leadership grit
    • 06:04 – The real reason WIO Bank launched in the UAE—exposed
    • 09:09 – Unpacking painful problems traditional banking ignored
    • 14:00 – Did regulations crush or catalyze digital banking?
    • 15:42 – Competing with legacy players: a blunt take on building trust
    • 18:04 – Why word-of-mouth blew up WIO’s customer growth overnight
    • 26:57 – The resilience litmus test: how to hire for hypergrowth chaos
    • 37:02 – Inside the CEO-COO dynamic that keeps a rocketship on track
    • 43:36 – Game-changing leadership lessons that rewired Jamal’s style

    About the Guest

    Jamal Al Awadhi was the Chief Operating Officer of WIO Bank, Abu Dhabi’s breakout digital platform bank. With over a decade in marketing, strategy, and operations across industries, Jamal blends international perspective with deep regional expertise to drive game-changing innovation and hypergrowth at one of the UAE’s fastest-scaling financial disruptors. Currently, he is the CEO of Al Hilal Bank.

    🔗 Website

    Mentioned Resources

    • WIO Bank
    • ADQ Investment Bank
    • InterNations
    • Dynamite Circle
    • Henley Business School
    • 1-800-GOT-JUNK

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    Note: This Fan Favorite episode is a recast of one of our most impactful interviews, still packed with insights for second-in-command leaders. Whether it’s your first listen or a revisit, there’s timeless value inside.

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.


    Ep. 585 - Cedars-Sinai Medical Network Vice President & COO Alen Voskanian - How COOs Can Beat Burnout Before It Breaks Them Jun 04, 2026
    Show notes

    Are you secretly running on empty, wondering if burnout is targeting you next?

    In this episode, Alen Voskanian, COO of Cedars-Sinai Medical Network and author, pulls back the curtain on the raw realities beneath operations leadership. From the constant grind of clinical environments to the personal toll of endless firefighting, Voskanian exposes why burnout hits high performers hardest and how ignoring your creative side can quietly sabotage your impact. This isn’t just about wellness platitudes. It’s a real-world look at chasing fulfillment, designing systems that beat chaos, and the unexpected arts that make leaders resilient.

    If you’re a COO (or run with one), you can’t afford to miss these insights. The game has changed. Listen now or risk staying stuck in cycles that will bury both your team and your spirit. This is the side of leadership nobody else is showing you.

    Sponsored by

    Genius Network - An exclusive community for highly successful entrepreneurs, connecting you with top-tier leaders, strategic insights, and powerful relationships to help you grow your business faster and smarter.

    Learn more: https://www.geniusnetwork.com/

    Timestamped Highlights

    00:25 – The real reason burnout is rampant among COOs and physicians

    04:12 – The under-the-radar roles that secretly prepared him for operations

    07:29 – Three unconventional ways to master leadership fast

    12:18 – Why stand-up comedy became his secret tool for resilience

    15:57 – The hidden danger in neglecting your creative life as a leader

    19:53 – Brutal realities of burnout nobody is willing to admit

    29:55 – How lean principles are quietly transforming healthcare operations

    39:09 – What people on their deathbeds taught him about fulfillment and regret

    About the Guest

    Alen Voskanian, MD, MBA, is the Vice President and COO of Cedars-Sinai Medical Network. A board-certified physician in Family Medicine and Hospice & Palliative Medicine, he’s also an author and sought-after keynote speaker. Alen is known for transforming healthcare to improve access and quality. He holds degrees from UC Berkeley, UC Irvine, and an MBA from Indiana University. He’s a former innovation advisor for CMS, a Cunniff-Dixon/Hastings Center Physician Award winner, and a Health Innovators Fellow with the Aspen Global Leadership Network.

    🔗 LinkedIn | Website

    Mentioned Resources

    • “Reclaiming the Joy of Medicine” by Alen Voskanian
    • Indiana University School of Medicine – Physician MBA track
    • Ryan Holiday, “The Daily Dad”
    • Lean, Six Sigma, and performance improvement frameworks
    • LinkedIn (as a platform for learning and connection)
    • Coursera (for free courses)
    • Clean Six Sigma concepts from Toyota production

    About the Co-Host

    Sivana Brewer is a Fractional COO for Remote Teams and former COO at Closers.io, where she helped scale the company to multiple eight figures and built over 500+ sales teams in just 2.5 years. She specializes in leadership development, remote operations, and systems that empower teams to grow sustainably.

    🔗 Connect with Sivana on LinkedIn

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

    Sponsored by

    Genius Network - An exclusive community for highly successful entrepreneurs, connecting you with top-tier leaders, strategic insights, and powerful relationships to help you grow your business faster and smarter.

    Learn more: https://www.geniusnetwork.com/


    Ep. 584 - FAN FAVORITE | Former KENNEDY24 Presidential Campaign Director Amaryllis Kennedy – How to Build an Unstoppable Political Campaign Machine Jun 02, 2026
    Show notes

    What do you risk when you run a mission-driven campaign that breaks every rule in politics? Amaryllis Kennedy isn’t just directing the KENNEDY24 presidential campaign. She’s rewriting the playbook on grassroots leadership, digital disruption, and brutal operational honesty.

    In this Fan Favorite unfiltered episode, Cameron Herold dives deep with Amaryllis on the real strategies behind building a nimble, values-first organization in the most polarized landscape imaginable. She reveals the raw tension of building trust, keeping chaos at bay, and rescuing authenticity from a world addicted to power and performance. Hard-won lessons from Silicon Valley and the CIA collide with everyday realities of parenting, digital activism, and fighting the system from the inside.

    If you miss this conversation, you miss the forbidden playbook on what leadership really looks like when the stakes are generational. Listen now for a front-row seat on strategy you won’t get anywhere else and discover why the real power lies in what you’re willing to disrupt.

    Timestamped Highlights

    • 00:44 – The counterintuitive campaign strategy that energizes a disillusioned public
    • 05:17 – Why young people are secretly shaping America’s future
    • 08:05 – How breaking political storytelling rules actually breaks through
    • 13:04 – The brutal inside story behind government overreach
    • 19:47 – A behind-the-scenes look into a campaign where careers are truly on the line
    • 24:00 – The ballot access chaos that forces real innovation
    • 30:31 – Why authenticity beats perfection in a runaway grassroots movement
    • 35:32 – Democratizing campaign fundraising with bold gamified tactics
    • 47:44 – The sacred job of protecting your leader so they can really listen
    • 59:35 – The surprising benefit of Sabbath-style strategy in hypergrowth

    About the Guest

    Amaryllis Fox Kennedy is a former CIA intelligence officer, author, and advocate focused on diplomacy, conflict resolution, and public policy. She is the bestselling author of Life Undercover: Coming of Age in the CIA and host of Netflix’s The Business of Drugs. She also served as a senior advisor and campaign surrogate during Robert F. Kennedy Jr.’s 2024 presidential campaign. She currently serves as Deputy Director of National Intelligence for Policy and Capabilities.

    🔗 Website

    Mentioned Resources

    • KENNEDY24 campaign
    • Netflix – The Business of Drugs
    • Apple – TV series based on Amaryllis's memoir
    • Bobby Kennedy Jr.
    • Conde Nast
    • Hearst
    • Genius Network
    • Burning Man
    • Twitter (as previous tech experience)
    • Georgetown University
    • Oxford University
    • Brown University (used as a reference for war statistics)

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    Note: This Fan Favorite episode is a recast of one of our most impactful interviews, still packed with insights for second-in-command leaders. Whether it’s your first listen or a revisit, there’s timeless value inside.

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.


    Ep. 583 - NSBE CFO & COO Stanton Hill - How to Build Unstoppable COO Teams That Win May 28, 2026
    Show notes

    What does it really take to sit in the second seat and do it with drive, grace, and guts?

    In this episode, Lindsay uncovers the journey and mindset of Stanton Hill, the Chief Financial and Operating Officer for the National Society of Black Engineers. From his unexpected path into leadership to the high-stakes pivots required during a crisis, Stanton Hill reveals the nuts and bolts (and the emotional work) of steering a student-governed organization with 25,000+ members.

    If you’re wrestling with hybrid teams, retention headaches, or scaling real culture, this is your masterclass. Avoid missing real-world tactics on delegation, resilience, and helping people thrive even when the world flips upside down. Listen now for the brutal, refreshing clarity on what it takes to lead from the number two seat while building a legacy that outlasts your title.

    Timestamped Highlights

    00:40 – The real reason student governance keeps NSBE thriving

    02:22 – The moment a father invests for life in his son’s future

    06:04 – How a COO earns trust and evolves during big leadership shifts

    10:06 – Brutal revenue risks when in-person events collapse overnight

    13:02 – The hidden reality behind hybrid events few executives know

    16:12 – Career fair hacks that build total confidence in seconds

    17:20 – The overlooked muscle every COO needs: leading with empathy

    29:07 – The ruthless approach to blocking out overwhelm, not just emails

    40:12 – How personal adversity can forge leaders who never flinch

    About the Guest

    Stanton Hill brings two decades of experience in financial strategy and nonprofit operations. Prior to joining NSBE, he held several roles at the United Negro College Fund (UNCF), where he managed multimillion-dollar operating budgets, streamlined financial processes, and led grant management initiatives totaling over $30 million. He began his career with a focus on business analytics and process optimization and has since advanced through NSBE's leadership ranks: from Director of Finance and Accounting to Chief Financial Officer, and now Chief Financial & Operating Officer. Stanton Hill earned his Bachelor of Arts in Business Administration from Morehouse College and a Master of Business Administration with a concentration in Innovation, Entrepreneurship, and High Technology from Northeastern University. He resides in Georgia with his wife Adrienne and their sons Davis and Carter.

    🔗 LinkedIn | Website

    Mentioned Resources

    • United Negro College Fund (UNCF)
    • Six Sigma
    • Project Management Professional (PMP)

    About the Co-Host

    Lindsay Smith is an experience-driven growth strategist and former Chief Strategy Officer who scaled a new region without a traditional sales team or bloated marketing budget by turning relationships, culture, and execution into revenue. She is the author of No One Needs Another Company Mug. Stop Branding. Start Experiencing and helps leadership teams use experience as a competitive growth lever.

    🔗 Connect with Lindsay on LinkedIn

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take Cameron’s leadership course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    The Second in Command Podcast is an original production hosted by Cameron Herold and co-hosted by Lindsay Smith. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.

    Sponsored by:

    Redirect Health - Affordable healthcare benefits designed to make traditional insurance optional, with 24/7 access to primary care and Rx support that helps businesses reduce costs while keeping employees covered.

    Learn more: http://www.redirectcoo.com/


    Ep. 582 - FAN FAVORITE | Somewhere COO Benjamin Surman – How Top COOs Slash Headcount and Boost Profits May 26, 2026
    Show notes

    What if cutting half your team could be the secret to explosive growth?

    In this Fan Favorite episode,Cameron Herold sits down with Benjamin Surman, COO of Somewhere (formerly Support Shepherd), a company that rocketed from $1M to $25M and is still hungry for more. The conversation tackles the real-world, often-unspoken operational questions: When do you fire instead of hire? Where’s the hidden margin in automation? Why are so many leaders clinging to headcount when systems could do the job faster, cheaper, and with less chaos?

    If you’re addicted to the idea that bigger is always better, this episode will shake your assumptions. Miss it and risk drowning in legacy thinking while your competitors eat your lunch. Listen now for the strategic edge you won’t hear anywhere else.

    Timestamped Highlights

    • 00:48 – The real reason behind a bold global rebrand
    • 02:29 – How one contractor quietly took the reins as COO
    • 08:54 – Why bootstrapping (not VC money) set the right culture
    • 11:00 – The micro-influencer lever that brings 4,000 referral partners
    • 13:25 – What no one tells you about hiring in Latin America
    • 17:41 – The $3M decision: Slashing 120 employees with zero regrets
    • 20:13 – Behind the curtain of an automated sales pipeline
    • 25:37 – The COO playbook for uncovering invisible inefficiencies

    About the Guest

    Benjamin Surman is the Chief Operating Officer of Somewhere, a hyper-growth headhunting agency revolutionizing global talent acquisition. With a relentless focus on automation and operational excellence, Benjamin Surman has scaled the business from $1M to over $25M in just three years.

    🔗 LinkedIn | Website

    Mentioned Resources

    • My First Million Podcast
    • Sean Puri, Sam Parr, Nick Huber
    • HubSpot
    • Recruit CRM
    • Michael Gerber – The E Myth Revisited

    Important Links

    • Connect with Cameron: Website | LinkedIn
    • Explore the COO Alliance - The World’s Leading Community for Seconds in Command
    • Get Cameron’s book: Second in Command: Unleash the Power of Your COO Book
    • Take his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)
    • Chat or video call with AI Cameron via Delphi

    Note: This Fan Favorite episode is a recast of one of our most impactful interviews, still packed with insights for second-in-command leaders. Whether it’s your first listen or a revisit, there’s timeless value inside.

    The Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.


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