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    Education

    SA Voices From the Field

    SA Voices from the Field shares the voices and stories from student affairs professionals from around the world. This podcast provides you with practical advice to help you be the best student affairs practitioner you can be, no matter where you are in your career.

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    Latest Episodes:
    Making Assessment Approachable: Insights from NASPA AERKC Leaders Oct 23, 2025
    Show notes

    Assessment isn't just numbers—it's a growth mindset. In the latest episode of Student Affairs Voices from the Field, Knowledge Community co-chairs Dr. Dana Weintraub (Rutgers University - New Brunswick) and Dr. Scott Radimer (William & Mary) share their perspectives with Dr. Jill Creighton on the vital importance of assessment, evaluation, and research in higher education, sparking conversations that will resonate with both experienced professionals and those newer to the field. A key theme emerges early: assessment is not an "add-on" or a separate chore—it's a tool that empowers student affairs professionals to make evidence-based decisions, improve the student experience, and honor the promise institutions make to help their students thrive and succeed. As Dr. Radimer puts it, "Assessment work is really just an extension of that promise…we're failing to keep our promises if we're not doing that." Both leaders emphasize that assessment helps colleges move from "just vibes" to actionable data, allowing for advocacy, program improvements, and strategic change. Dr. Weintraub offers practical advice for making assessment less intimidating, urging colleagues to see how data-driven decision-making fits into everyday life: checking the weather app before dressing for work, or setting personal fitness goals, both reflect continuous assessment cycles. She insists, "It's about growth mindset. It's equipping us with the information so we know how it helps us make decisions so much easier." For those wary of statistics, Dr. Radimer reassures listeners: effective assessment relies on relationships, collaboration, and critical inquiry—not just crunching numbers. "Usually in student affairs, it's not that we're doing bad things…it's that we have so many things on our plate that sometimes the good gets in the way of the great." His advice: intentional planning and building assessment into the program design from the start makes it less stressful and more impactful. The episode also demystifies involvement in NASPA's Assessment, Evaluation, and Research Knowledge Community (AERKC). Both co-chairs are passionate about the value of networking, professional development, and "work wellness" that the KC offers, encouraging anyone with even a passing interest in assessment to "just show up" and experience the supportive community firsthand. Whether you're a seasoned assessment lead or a curious student affairs practitioner, there's something for everyone in this episode. Tune in to hear practical wisdom, relatable analogies, and uplifting encouragement from two experts committed to making data work for students—and their advocates. Ready to turn assessment anxiety into actionable insight? Listen to the full episode and discover how you can be part of a thriving, supportive community committed to student success. TRANSCRIPT Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts brought to you by naspa. We curate free and accessible professional development for higher ed pros wherever you happen to be. This is season 13 on the value of student affairs. I'm Dr. Jill Creighton. She her hers your Essay Voices from the Field host Today on Essay Voices, we are continuing our journey with getting to know our Knowledge Community leaders with the AERC or the Assessment, Evaluation and Research knowledge community. Our two guests are co chairs Dana Weintraub, PhD and Scott Rademer, PhD. Dr. Dr. Jill Creighton [00:00:42]: Weintraub is the Assistant Vice Chancellor for Strategy, Assessment and Planning in Student affairs at Rutgers University New Brunswick and an Associate member of the Faculty at the Graduate School of Education. Since joining Rutgers in 2016, she's led division wide efforts in strategic planning, assessment, communication and development advancing student success through data informed decision making. Dana serves as the Primary Liaison to the Office of Institutional Research and Decision Support and collaborates closely with Senior leadership to shape and implement strategic priorities. She chairs the Student Affairs Assessment Learning Committee and leads training initiatives Taking that sentence over Chris, she chairs the Student Affairs Assessment Learning Committee and leads training initiatives on research and data strategy. Her scholarship, which explores topics like student leadership, gender equity in STEM and civic engagement, has been featured in academic journals and global conferences conferences. Outside of work, Dana is a proud mom of two, a marathon runner, dancer and passionate board game enthusiast. Always ready for a strategic challenge whether at the office or around the game table. She holds a Ph.D. Dr. Jill Creighton [00:01:41]: in higher education and organizational change from UCLA, a master's from Indiana University in Bloomington, and a BA from Ithaca College. Dr. Radimer is the Assistant Dean for Assessment, Accreditation and Accountability for the School of Education at William Mary. Prior to working at William Mary, Scott was the Director of Assessment and Planning at the University of Houston for the Division of Student Affairs. He has over 9 years professional experience in assessment, 22 years working in higher education, and serves as the co Chair for NASPA's Assessment, Evaluation and Research Knowledge Community. He's published and given presentations on topics such as One More Time on that. He has published and given presentations on topics such as assessment, men and masculinities and urban serving institutions. Scott earned his Ph.D. Dr. Jill Creighton [00:02:22]: in higher education from Boston College and his Master of Science in Higher Education from Florida State University and his Bachelor of Arts degree in Political Science from the University of Vermont. Welcome to SA Voices. Dana hello hello and hello Scott. Scott Radimer [00:02:37]: Hello. Dr. Jill Creighton [00:02:37]: We are thrilled to have you on the episode today to talk about the NASPA Assessment Knowledge Community, aerc. And I'll let you all define that a little bit more as we get into the conversation. A lot to talk about in the assessment world right now, but as we jump into our topic, we still love to get to know you first. So, Dana, let's start with you. How did you get to your current seat at Rutgers? Dana Weintraub [00:02:58]: Thank you. Really wonderful to be here. Dr. Creighton, thank you for having Scott and I on, on the podcast. So I am actually starting my 10th year at Rutgers New Brunswick, which is, it's been amazing to have just completed nine full years. So I actually, I grew up in South Jersey and the funny thing which my parents actually like to tease me about is when it came to me to apply to colleges, I really wanted nothing, to be in my home state. I wanted to travel as far as possible, but that flipped. Prior to Rutgers, I spent 13 years working and going to school at UCLA. Dana Weintraub [00:03:36]: It was an amazing experience, very fulfilling experiences. And when I was graduating from the PhD program at UCLA and it was time to job search, job opportunity came up at Rutgers New Brunswick and it was, it was just, it was the perfect job on paper. It was an opportunity to create a student affairs assessment unit. And so it was going to provide me the opportunity to apply everything I was learning in my doctoral program and actually really returned to what I love most, and that's student affairs, but doing it through a research and an assessment lens. So that's how I got to Rutgers New Brunswick. And over the past nine years I've been very fortunate to gain new experiences and opportunities. And I just, I really love being at a large public research university, really love and appreciate my student affairs colleagues and campus partners and how much Rutgers really does center and prioritize and value the need for evidence in making decisions and using evidence based research to improve the student experience. Dr. Jill Creighton [00:04:41]: I always love it when someone is able to find a role that fits both of their passions or multiple passions and comes together to be something that you can enjoy doing every day. I'm glad you were able to find that. Dana Weintraub [00:04:51]: Thank you. Dr. Jill Creighton [00:04:52]: And Scott, how about you? How did you get to your current seat at William and Mary? Scott Radimer [00:04:55]: Yeah, so I'm originally from Vermont, grew up in Vermont and attended the University of Vermont for undergrad. I was one of those stereotypical student affairs college students in that I was involved in everything as an undergrad. And so I kept on interacting with all the master's students in the HISA program at the University of Vermont and I thought they were pretty cool people and that's how I got exposed to student affairs as a career. When I was a senior in college, I. I thought I wanted to go to law school and be a lawyer. And then I quickly realized I didn't want to do that. So it took me a little bit of time to figure out what I wanted to do after college. And I ultimately decided that I was going to go into student affairs because if I didn't like it, I'd be working at a university, I could get a different degree and I could move. Scott Radimer [00:05:50]: So that seemed less scary than my other kind of big idea was I might get a PhD in political science, which was my undergraduate degree. And that at the time seemed too intimidating to me. So I went into student affairs. I ended up Florida State University for my master's degree, which, coming from Vermont, I felt like that was my study abroad experience that I never had. It was a great experience, definitely opened my eyes to a lot of things that I had assumed everybody thought or did and was not the case. Worked in assistantship, in academic advising, and then moved back up north. Got my first job working in residential life at Vassar College. Worked there for three years, just in time for the 2008 recession to send me job searching again. Scott Radimer [00:06:36]: Ended up at Bentley University working in res life for three years. Decided that I had spent enough time working in residential life and being on call all the time. And so I ended up making the transition to being a full time graduate student again as a PhD student at Boston College in their Higher Edition program. Found that I liked research a whole lot more than I had anticipated when I went in. And so when I graduated, I ended up getting a job doing student affairs assessment, which felt like a kind of perfect marriage of my prior experience and skills that I developed at bc. And so I became the Director of Research, Assessment and Planning at the University of Memphis. Memphis, Tennessee, was there for three years until they got rid of their division of Student Affairs. And so I ended up doing a similar position at the University of Houston, which is where I was for six years until just very recently. Scott Radimer [00:07:43]: And then I actually just had my first job transitioning out of student affairs, Although I'm still involved with NASPA and the aerkc William and Mary with the School of Education, doing assessment and accreditation work. So it's kind of an extension continuation of my work in assessment. Dr. Jill Creighton [00:08:00]: So assessment in student affairs, I think has been historically a bit of a hill to climb for many of us where we find folks like yourselves who are very passionate about the way that we assess and Evaluate our work and we're able to tell stories through the data. But then others who are like, oh my gosh, assessment. I can't believe I'm still. My brain can't get around it. And I think we have that binary to a degree in the profession. So I'm wondering if you can tell us what you love about the assessment, evaluation and research process for our profession. Scott Radimer [00:08:30]: Yeah. So my number one Cliftons strength is strategic. Right. I'm always looking at everything as what's the best way to get from A to B for that? How can we achieve the outcome? So I've always been very focused on how can we improve things, what makes the most sense, what's the most efficient, what has the best return. I feel like colleges make promises to students that if you enroll here, we are going to help you succeed and we are going to get you to your degree. And so I think that assessment work is really just an extension of that promise and that we're failing to keep our promises if we're not doing that. So we're saying we're going to do our best to help you succeed. As long as you, the student, do your part, that you do your work, that you study, and that you're a good citizen of the community, then we are going to help you succeed. Scott Radimer [00:09:27]: And so the thing that really motivates me about assessment work and why I think it's so important and why people should view it as integral to their job, not something else that gets in the way of them doing their job is that it helps you be more efficient. It helps, you know, if what you're doing is working. It helps you tell other people why they should be involved with your programs or services, why they should support them, why they should donate money to them, is you need to have more than just vibes, right? It's like, here's some evidence. Don't just take my word for it. Here's the feedback from the students, here's their grades, here's these outcomes for that. So I view it as a real extension of the promise that we, we make, that we're keeping our word, that we're going to do our part if they do their part. Dr. Jill Creighton [00:10:14]: I feel like you just encapsulated something really important for student affairs, Scott, which is like, our whole careers, all of us have been like, student affairs is more than just vibes. But we've been saying it differently in a lot of different ways. So thank you for that nugget. Dana Weintraub [00:10:26]: So I appreciate Scott's response because I very much See that, make a commitment to students when they offer students admission to the university. And I see that colleges and universities, it's our responsibility to provide all of the support that students need to thrive and graduate, ideally within four to six years. And assessment allows us to be able to provide. It provides us with the information that we need to be able to know what supports are needed to ensure that students are going to thrive and graduate. And what I appreciate so much about assessment is it's about growth mindset. It's also about just providing. It's equipping us with the information so we know how it helps us make decisions so much easier. And some of the things that I really like to, to kind of like help my colleagues see that they're actually doing assessment all the time. Dana Weintraub [00:11:26]: They just don't call it that. So my easy ways that I, you know, start open up a presentation is I'll ask my colleagues, how did you determine what you're wearing to work today? You know, people don't just open up their closet and say, oh, I'm going to wear this. You check a weather app to make sure that your clothing is weather appropriate. You also check your calendar to see what do I have today, who am I meeting with? How should I dress to present myself in accordance with those meetings? Well, that's assessment, your weather app, your calendar. It's providing you with data and information t…

    Full show notes at the publisher

    Empowering Women in Student Affairs: Lessons from WISA KC Leaders Oct 16, 2025
    Show notes

    In the newest episode of Student Affairs Voices from the Field, listeners are invited into a candid and inspiring conversation with Dr. Jessica Nathan Brown and Dae'lyn Do, the current Co-Chairs of NASPA's Women in Student Affairs Knowledge Community (WISA KC). Hosted by Dr. Jill Creighton, this episode delves deep into what makes student affairs such a meaningful field, particularly through the lens of women's leadership, mentorship, and wellbeing. Jessica and Dae'lyn bring a wealth of experience to their roles—Jessica as Director of Student Leadership and Engagement at Alabama A&M University, and Dae'lyn as Associate Director for the Women in Science and Engineering Residence Program at the University of Michigan. Both share personal journeys into student affairs, marked by transformative mentorship and a dedication to empowering students from all backgrounds. One of the episode's main themes centers on WISA KC's current focus, encapsulated by the acronym GLOW: Growth, Legacy, Openness, and Wellbeing. As Jessica explains, "We are trying to grow as professionals, leave legacies while honoring those before us, share our authentic stories, and prioritize wellbeing." The discussion highlights that supporting the whole student—academically, personally, and emotionally—is at the heart of student affairs, and staff need to care for themselves to sustain this important work. Dae'lyn reflects on how student affairs practitioners understand the field's value through direct impact in students' lives, but emphasizes that telling these stories to those outside the field remains a crucial ongoing challenge. She also underscores the importance of wellbeing, especially for women who often take on the nurturing roles on campus. The episode doesn't shy away from real-world issues: Jessica shares insights from her dissertation on burnout and turnover among entry-level staff, noting compensation and workload as key factors. Both leaders discuss strategies for supervisors to support early-career professionals, stressing flexibility, recognition, and creative ways to foster growth. Listeners will find examples of impactful mentorship, stories of overcoming imposter syndrome, and actionable advice for supervisors and colleagues. If you're interested in connecting with WISA KC, Dae'lyn and Jessica recommend subscribing to their newsletter, joining their LinkedIn group, and exploring volunteer opportunities. Tune in for practical wisdom, personal stories, and a refreshing focus on wellbeing and authentic leadership in student affairs—this episode is a must-listen for anyone seeking inspiration and community within higher education. TRANSCRIPT Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts brought to you by naspa. We curate free and accessible professional development for higher ed pros wherever you happen to be. This is season 13 on the value of student affairs. I'm Dr. Jill Creighton. She her hers your SA voices from the Field host. Welcome back to our next episode of SA Voices from the Field. Today we're featuring our NASPA Co-Chairs of the WISA KC Dr. Dr. Jill Creighton [00:00:34]: Jessica Nathan Brown, a native of Birmingham, Alabama, serves as the Director of Student Leadership and Engagement at Alabama A and M University where she works to enhance student engagement and foster a sense of belonging on campus. In her role, she provides oversight for major campus events, Greek Life, Student Government, Student Publications, University Royalty Student Organizations, International Student Support, Parent and Family Engagement, First Generation Student Initiatives, Freshman Student Transitions, and Welcome Programming and Leadership Development Initiatives. She brings nearly a decade of experience in student activities along with prior experience in residence life. Dr. Brown earned her Bachelor's Degree in Psychology from Stillman College, her Master's in Educational Leadership from the University of South Alabama, and her Doctor of Education in Higher Education Administration from the University of Southern Mississippi. Professionally, Dr. Brown has been an active leader within NASPA, serving four years on the NASPA Alabama Board of Directors as Secretary Treasurer, and four years as professional Development Co Chair for the Women in Student affairs, or WISA Knowledge Community. She now serves as the WISA Co chair for the 2025 through 2027 term and previously held a leadership role within NACA South. Dr. Jill Creighton [00:01:39]: She currently resides in Decatur, Alabama with her husband Brandon and their son Brandon Jr. Our second guest is DA Lynn Doe. She her Dalen serves as the Associate Director for the Women in Science and Engineering Residence Program at the University of Michigan. Originally from Oklahoma, she earned her Bachelor's Degree in Political Science and Public Relations and Advertising from Northeastern State University and her Master's degree in College Stud from Bowling Green State University in Ohio. Having served on the WISA Casey Leadership Team for almost six years, her involvement with this community has been an instrumental part of her journey in student affairs. She's also been an active member of NASPA since early in her undergrad career, including being part of the NASPA Undergraduate Fellows Program or the NUPF Program and the NASPA Graduate Associate Program or the GAP Program, and serving in a variety of other NASPA volunteer roles. Dalen's experience as a first generation low income college student is what led her to student affairs work. She feels a deep sense of purpose in the field and her goal is to empower students, support them on their journeys toward receiving a higher education, and open doors for them to experience the impact of a college education in the same way that she did. Dr. Jill Creighton [00:02:43]: Dalen believes in values driven leadership and brings her personal values of integrity, intentionality, authenticity, appreciation and growth to her work with students. Dalen currently lives in Bowling Green, Ohio with her partner and their three pugs. Outside of work, she enjoys playing board games, traveling, spending time outside, and eating good food. Welcome to season 13 of SA Voices here with Jessica. Dr. Jessica Nathan Brown [00:03:06]: Hi everyone. Dr. Jill Creighton [00:03:07]: And Dalen. Dae'lyn Do [00:03:08]: Hello. Dr. Jill Creighton [00:03:09]: And you two are the current Co Chairs of the Women in Student Affairs Knowledge Community for naspa, which is one of the largest knowledge communities in all of naspa. It's an incredible job that you are both doing. I totally understand why this KC needs co chairs. It's WISA for short. It's got a huge internal board. It is super, super active with everything from events to publications and beyond. So looking forward to talking to you all about what the work is in wisa. But before we get there, we're going to start with your day jobs a little bit and we always like to get to know our guests by asking how did you get to your current seat? And we'll start with you, Jessica. Dr. Jessica Nathan Brown [00:03:47]: So my current seat, I am currently the Director of Student Leadership and Engagement at Alabama A and M University. I have been here since 2023 and how I got here I started in student affairs, really undergraduate originally my major was psychology. Wanted to be a therapist and was super involved and so learned that this was a field. So I then went to do my Master's in higher education with a GA in residence life. And then I worked at UAB for 7 years in student activities, hence leading me to now this role in Huntsville. Dr. Jill Creighton [00:04:19]: Excellent. What's your dissertation title? Dr. Jessica Nathan Brown [00:04:22]: Okay, try to say the actual it's not going to be exact because I don't have to say it often, but essentially I did did my research on burnout in student affairs at the entry level for entry level staff and what were the causes for staff turnover. Dr. Jill Creighton [00:04:37]: That is an incredible piece of research that we desperately need right now because we know that the field and the dynamics of how we enter the field are changing. So we're definitely going to come back to that. But let's get to know Dalen a little bit as well. Dalen, how did you get to your current seat? Dae'lyn Do [00:04:50]: Yes, I love this question. I have a pretty similar story to I guess a lot of folks in higher ed and student affairs. I of course didn't know what this was before entering college, but I came into my undergrad at Northeastern State University in Tahlequah, Oklahoma as a first generation low income student who originally thought she was going to become a journalist for the National Geographic. I wanted to travel the world and take pictures of animals. But as I was kind of going through my college journey and realizing the impact that higher education was having on my life and why it was having that impact, it kept coming back to the people and the mentors who were supporting me. And so really I kind of learned early on in my undergrad career that I wanted to do this. And so I started getting involved with NASPA as early as like my sophomore year with the nuff program and then started looking into graduate programs and ended up moving across the country to Bowling Green, Ohio to do their college student personnel master's program for two years. And during that program I was an advisor, a scholarship advisor for the Thompson Scholarship programs, which was a perfect place for me because I was getting to work with other low income students, many of them also first gen. Dae'lyn Do [00:06:06]: So a lot of students who had very similar stories to mine and that was, I was really doing the heart work there because it was very connected to my own journey and getting to support those students. So after I did my master's program, I actually stayed on full time in that role for almost three more years before finding my current role at the University of Michigan. I'm just down the road, so I wanted to really try to see. I went to a very small regional school for undergrad and then went to Bowling Green, which was bigger in D1, but I really wanted to kind of see what impact I could have at a university as large as the University of Michigan. And it's definitely been a totally different experience in many ways, but I think it's definitely been good professionally to grow and work with awesome students who are exploring STEM as their future. So it's been really cool to to work in a different space and see how different institutions work differently. Dr. Jill Creighton [00:07:01]: You both have incredible backgrounds in supporting students in student affairs and connected as women as well. How did you meet each other? Dr. Jessica Nathan Brown [00:07:09]: Through wisa. Actually we met through wisa, being on the leadership team. I was the professional, one of the professional development co chairs for about four years and so I can't remember which year they went when you came in as our TOMS co chair for communications and that is how we met within the leadership team and working together as just part of the larger group internally on projects and things like that as well. Dae'lyn Do [00:07:34]: Remember the first year I joined either, but it was nice to be joining through comms because I got to use some of that media studies background that I had developed in undergrad, but in a. In the setting of higher ed. So that was fun, but we got to connect through that. And then of course at the conferences and things, the connections, building connections that way too. Dr. Jill Creighton [00:07:53]: How did you decide that it was the moment to try to be become the chairs together? Dae'lyn Do [00:07:57]: Well, I think for me, I always say this about wisa and one of the reasons that I love it is because of just the space of empowerment that it is for women and to like lean on each other and uplift each other. Because I never once said, like, I want to be on wisa, like the leadership team or I want to be the Casey co chair. It was other women who saw that in me. And so even as far back, the first time I got involved with WISA was actually with the regional WISA because the Region 4 East does, I think it's a biannual drive in conference. And so that was the year the COVID was happening. So everything had to switch to virtual. And I was just volunteering as like a little subcommittee on that, planning the drive in conference. And then someone was like, oh, you should join the regional board and then you should join the big board and then you should also apply to be the Casey co chair. Dae'lyn Do [00:08:47]: And so I love that though, because it was never something that I was like, this is my goal or like, I want to do this. But it was other people saying, you would be great for this, like you should apply. Think about it. And so I really love that that has been such a uplifting space. Especially I, you know, I have been involved with WISA very early on in my career. And so as someone who has been a new professional in this space and also having that empowerment has meant a lot to me and I think definitely kind of helped catapult my professional growth in many ways. Dr. Jessica Nathan Brown [00:09:18]: Yeah, I mean, for me, I just love being on the team. You know, like I said, I did professional development four years within the leadership team. And so I don't know what. Something just kind of struck me of, like, just throw your name in the HA and just see what happens. And then just kind of finding out that Daylyn was also interested in it. It was just kind of an easy connection for me to be able to work with her because I just had seen the amazing work that she was doing through her role in the communication side. And so I thought that we'd make a great team once we realized that we were both interested in it. So kind of worked out. Dr. Jill Creighton [00:09:48]: This season we're focusing on the value of student affairs as our theme. And WISA has always been a strong contributor to the profession and the professional development space. Especially. Can you talk a little bit about what your focus is right now as a K and how that's supporting this idea of the value of student affairs right now? Dr. Jessica Nathan Brown [00:10:05]: Yeah, so Daylynn and I created and you know, we'll probably acknowledge our past co chairs because they kind of started this trend of these kind of acronyms and things. And so we were like, well, what, what's going to be our focus? And we came up with glow like wisa and GLOW is for growth, legacy, openness and well being. And so I think those were things that we felt like are areas not only just for women, but just all of student affairs are going through trying to grow as a professional, trying to also, you know, figure out how do you leave your legacy while also honoring those who come before you in the roles that you've been in. Being our authentic selves and sharing our stories and the things that impact us both personally and professionally. And then the big thing, well being. How do we balance student affairs, a busy, busy area or division on every campus, and so how do we balance that as staff when we're trying to also take care of our students? Dr. Jill Creighton [00:10:58]: So like we said, is a wonderful way of framing that. And I appreciate hearing the focus on caring for yourself while making sure that we're embracing the profession and what we need to do right now. W…

    Full show notes at the publisher

    Lessons in Leadership: Craig Best on Growth, Mentorship, and Authenticity Oct 02, 2025
    Show notes

    Are you searching for inspiration to fuel your own journey in leadership and personal development? Look no further than the latest episode of our podcast, featuring Craig Best in conversation with Dr. Jill Creighton. This thought-provoking discussion is packed with candid stories, honest reflections, and actionable takeaways that you won't want to miss. One of the main themes that emerges from this episode is the ongoing process of growth—both personally and professionally. Craig Best is refreshingly open about the importance of learning from failure and embracing vulnerability in the leadership space. Through his anecdotes and experiences, listeners are reminded that the path to success isn't linear, and that setbacks are not just inevitable, but invaluable. Craig's perspective encourages us to reframe mistakes as opportunities for learning and self-improvement rather than sources of shame. Another powerful topic explored during the episode is the significance of authentic relationships. Both Dr. Creighton and Dr. Lewis draw out compelling insights as Craig shares how cultivating trust and genuine connections can create lasting impact. Whether you're a leader in your organization or working to develop your own network, the episode is packed with practical advice for fostering environments where everyone feels empowered and heard. The episode also delves into the idea of legacy—how leaders shape their environments today, and how their choices reverberate over time. Craig discusses the mentors who have influenced him, the lessons he hopes to pass on, and the obligation leaders have to support and uplift others. This conversation is an important reminder of the ripple effect our words and actions can have, both now and in the future. Finally, you'll be inspired by the emphasis on self-awareness and intentionality as essential leadership tools. The dialogue is filled with strategies for staying grounded, keeping ego in check, and navigating challenges with empathy and grace. If you're looking for a compelling listen that blends insight, authenticity, and actionable wisdom, this episode with Craig Best, and Dr. Jill Creighton is one you can't afford to skip. Tune in now and unlock new perspectives that will help you lead, grow, and connect more effectively—both in your personal life and your professional journey. TRANSCRIPT Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts brought to you by naspa. We curate free and accessible professional development for higher ed pros wherever you happen to be. This is season 13 on the value of student affairs. I'm Dr. Jill Creighton. She her hers your Essay Voices from the Field host Today on Essay Voices, we're headed across the pond to meet Craig Best, who's currently the Director of Student and Academic Services at the University of Manchester. Craig is a senior higher education leader and researcher with extensive experience shaping student experience, governance and digital innovation across UK universities. As a Director at the University of Manchester, he oversees a broad portfolio spanning student success, outreach and access, curriculum and quality development, international transnational education and collaborations, interdisciplinary learning, careers and employability, student volunteering and success and administrative services including timetabling, data management, student records, admissions and student finance. Dr. Jill Creighton [00:01:09]: His leadership is defined by emotional intelligence, participatory decision making and a strategic focus on sustainable institutional impact. Craig's research at the University of Bath explores the intersection of emotional intelligence, systems thinking and higher education governance, with particular attention to digital transformation and policy implementation. A central theme of his work is the role of leadership playing in a volatile and uncertain climate we now find ourselves in. Beyond research, Craig translates theory into practice. He's led transformative initiatives and quality assurance, service delivery and workforce planning, admissions collaborations. Wow, starting that whole paragraph over. Sorry. Beyond research, Craig translates theory into practice. Dr. Jill Creighton [00:01:48]: He's led transformative initiatives in quality assurance, service delivery and workforce planning, admissions and collaborations. His approach ensures that institutional change aligns with mission and market realities while advancing student outcomes and staff development. Craig also serves on the Academic Registrar Council Executive in the uk, contributing to sector wide leadership and policy discussions as a mentor and advocate for professional growth. He champions leadership grounded in ethical reasoning, critical thinking and systems awareness, bringing comparative international perspectives to inform policy, practice and innovation in UK higher ed. Driven by inclusivity, innovation and service excellence, he Craig combines deep sector knowledge with creative problem solving, positioning institutions to navigate complex challenges while sustaining their core mission and enhancing the student and staff experience. Craig, welcome to SA Voices. Craig Best [00:02:37]: Hi Jill. It's really nice to be here. Thank you for inviting me. Dr. Jill Creighton [00:02:40]: Lovely to see you again. You first engaged with NASPA at this year's annual conference. Which happened. Where were we? Craig Best [00:02:48]: New Orleans. Dr. Jill Creighton [00:02:49]: New Orleans, that's right. I was. I was thinking Seattle, but that was two years ago now. I believe that was your first exposure to naspa, right? Craig Best [00:02:55]: It was absolutely my first exposure. Exposure and it blew me away. What NASPA does. I've come back singing the praises of NASPA and how the US model the work around student affairs and academic affairs is just absolutely fantastic. Lots of learning happened, lots of thoughts. So yeah, it's really great to be on the podcast to talk a little bit more about the UK and kind of where I've come and where all those kind of directions to travels are. Dr. Jill Creighton [00:03:22]: Well, as far as English speaking countries that are producing a lot of research, the UK is certainly at the top of that list as well, producing a lot of information at the moment. And a lot of change is happening in the British higher education landscape. So I thought we'd use our episode today to help our primarily North American audience learn a little bit more about what student services looks like in the UK and what we call things, because we have a lot of students coming over to study abroad. And in my own experience, I think that there's a lot of assumptions that we understand each other's culture more easily because we speak the same language. But I've also found that's really not true in a lot of cases. And so that assumption can get us into trouble when we think we understand the context and maybe we don't. So I'd love to start with Amashi actually, and if you could tell us a bit about what Amashi is, because for our North American listeners, it's really the analog in the UK to NASPA in a lot of ways, but the purview is a little bit broader because of the way that things are structured. So why don't you tell us about Amashi and what you do there? Craig Best [00:04:23]: Yeah, no. So there's a number of associations in the UK and the British sector. So the one that probably is a closest aligned to naspa, as you said, Jill, is Omoshi, which is as its full name, which is rarely ever used, is the association of Managers of Student Services and Higher Education. Rolls off the tongue naturally. That's been about for about 20, 25 years and it's focused on what we in the, in particular in the UK refer to as student services. And traditionally that's focused quite a lot on your safeguarding, your mental health, your well being, some of the work around student experience and development, but mainly it focuses on the welfare and wellbeing side of the institution. But it does range into things like equality and diversity. It does deal with complaints and appeals and that process. Craig Best [00:05:16]: But that group is predominantly your director level. So and I appreciate we've had a chat about this previously, is even our titles are different between the US and the uk. So a director level in the UK is around Europe, probably your Associate VP role within the us. So that traditionally was a smaller. A group of people that would come together, share good practice. And over the last 10 years, with most of our associations, it's broadened out to be an opportunity to bring people in to talk about the key themes and subjects. So sexual violence and harassment, looking at how we support Black heritage students or widening participation Students to succeed has been a big part. And for two years prior to the role I've taken on in another association, I was a member of the Executive for Omoshi, and now I'm an executive member for something we call arc, which is the Academic Registrars Council, which the best way of describing it is lots of the directors of Student Support Services report into the Academic Registrar role or the registrar role within the university. Craig Best [00:06:26]: So the Vice President of Student affairs or Academic Affairs. And the way I kind of talk about that is we don't necessarily use the word student affairs in the uk. It's not a word we use. Student services is academic services or registry as a more traditional way. Dr. Jill Creighton [00:06:43]: And that Academic Registrar title was really confusing for me at first because in the US it typically means the person who is literally in charge of university credits and scheduling and some parts of enrollment. So my best analogy is that the Academic Registrar role in the UK is more like what we would call a vpsaem or Vice President for Student affairs and Enrollment Management. So both of those funnels are in that position. You also mentioned a couple of other terms that I just want to make sure that we clarify. You said safeguarding, which is not a term that's used in North America a ton. And then you also mentioned being on the Executive. So why don't you go ahead and just give us a quick brief explanation on those. Craig Best [00:07:21]: Yes. So in the uk we use safeguarding as a phrase. So from a legal perspective, it's around protecting vulnerable individuals. So that may be people that may not have capacity defined by law, or it's in the broader sense around protecting the interests of individuals. And what do we do to safeguard a student that may be facing domestic violence, maybe facing sexual violence, so that that all builds into that. I think the one thing to really note about what I think is the difference between a US and a UK model is that student affairs, we operate quite heavily in a compliance environment, so we have quite a lot of regulatory. So when we talk about regulatory, it's the government requirements, so we have to meet conditions. So requirements of a regulatory body. Craig Best [00:08:14]: So That's a government bodies called the Office for Students and there are multiple conditions in there and we're expected to demonstrate compliance and that enables us to be a higher education institution on the register. If we don't, then we can't seek funding, we can't ask our students to access student loans. So there's quite a lot of heavily compliant requirements such as things around the Equality Act. So that's the equality, diversity and inclusion requirements within the uk. We also have our Counterterrorism and Security act within the uk, which we colloquially in institutions called prevent. And you may hear that it's prevent duty and that's about protecting around counterterrorism all the way through to good practice guidance. So if you ever joined a UK institution, it's like navigating compliance and regulatory expectations. But no, safeguarding is around protecting the interests of people, supporting people when there have been challenges around welfare, wellbeing, etc. Craig Best [00:09:17]: And then just touching on that executive piece. So for Omoshi, the Omoshi exec are elected individuals. We all institutions can be members of Omoshi. So you pay to be a member and then annually people will then stand for election and that's a spread from the uk. So we have nations within the uk, so Scotland, Northern Ireland and Wales and then in England there are about 10, I'm not 100% remember, but about 10 people that are elected, elected. We have a chair of vice chairs for the Organization for personal Professional Development and then you have an executive group. So I was fortunate to be elected two years ago and led two of the national conferences and then I stepped off because my role changed and I gained a broad arrayment as you, as you just said, my are ranges from student development and leadership all the way through to quality assurance admissions and your typical registration, immigration compliance. So my role was a very broad role, which I think you do. Craig Best [00:10:21]: You find more in the uk, those typical teams are more dispersed. Dr. Jill Creighton [00:10:25]: Let's go back to OFS for a moment and talk about some of that regulatory information. Because that policy landscape in the UK is very different than the policy landscape in North America, whether it be Canada or the United States. And ofs, as far as I can conceptualize, it is a combination of the U.S. department of Education as well as the accrediting body that give US institutions their right to degree grant, basically, and then also in combination with state law in some aspects. So OFS is kind of the heavy hitter. But what are some of the biggest things that you're working with right now in terms of compliance when it Comes to making sure that student services are running smoothly at your institutions. Craig Best [00:11:05]: Yeah. No. So in the uk, we've had quite a change in our regulatory environment. But you've absolutely articulated it well, Jo, is that, you know, we, as a higher education sector, we are influenced by the government, but we are independent. And I think that's what's really important for us. Most of the institutions in the UK have awarding powers, so we award our degrees as. As an institution. And that's previously been influenced by the Privy Council stats that the government approved that many, many years ago. Craig Best [00:11:38]: And then as the Department of Education came into place under our Conservative government a number ago, what we ended up with, with something called the Office for Students, and that ultimately is our regulatory body. So they are responsible for the compliance to ensure that institutions are meeting in the best interests of students. So there was a Government act, so it went through Parliament and the OFS was set up. And as part of the ofs, there are many conditions and a lot of them focus on the good standing of an institution. So. So things around governance, ensuring finance is appropriate as well. But more importantly for student affairs and student services, it's around us ensuring the compliance around outcomes. So, you know, that cloakal thing in the UK is it's not just about getting students into the institution, it's about them succeeding and thriving and as being able to support them through their journey. Craig Best [00:12:37]: So there are expectations around the stude…

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    Building Resilience and Community in Times of Institutional Change Sep 25, 2025
    Show notes

    If you're searching for inspiration and actionable insights on leadership in higher education, you'll want to tune in to the latest episode featuring Dr. Jhenai Chandler, hosted by Dr. Jill Creighton. This engaging conversation shines a light on the complexity of change management and the importance of authentic leadership through times of uncertainty. One major theme that emerges from their discussion is the necessity of adaptability in the ever-evolving landscape of student affairs. Dr. Chandler shares her personal experiences navigating institutional shifts, emphasizing that flexibility and open communication are key to both individual growth and organizational success. She discusses how leaders who prioritize empathy and transparency foster environments where innovation isn't just encouraged—it thrives. Another powerful topic is the need for intentional mentorship and community-building. Dr. Chandler highlights how finding and being a mentor can propel professional development in meaningful ways. She stresses that mentorship doesn't have to be formalized; often, those small, consistent connections spark the greatest impact. Listeners are reminded that building a supportive professional network sharpens resilience, especially when facing challenges unique to the higher education sector. The conversation doesn't shy away from discussing the personal side of leadership either. Dr. Chandler is candid about the importance of self-care and boundary-setting, particularly for those who often take on invisible labor within their institutions. She encourages embracing humanity within the professional sphere—celebrating wins, learning from setbacks, and bringing your whole self to work. Rounding out the episode, the hosts and Dr. Chandler offer practical advice for emerging leaders. They underscore the value of continual learning and the importance of staying true to your values, even amidst external pressures. From candid anecdotes to strategic insights, this episode is packed with wisdom that will resonate with higher education professionals at every stage of their journey. If you're ready to be inspired and energized, don't miss this insightful episode! The perspectives shared by Dr. Chandler, and Dr. Creighton, will leave you with actionable strategies and a renewed sense of purpose. Whether you're a seasoned administrator or just starting your career, this dynamic conversation is sure to spark new ideas and meaningful reflection. Tune in and join the dialogue today! TRANSCRIPT Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts brought to you by naspa. We curate free and accessible professional development for higher ed pros wherever you happen to be. This is season 13 on the value of student affairs. I'm Dr. Jill Creighton. She her hers your essay Voices from the Field Host welcome to season 13 of SA Voices from the Field. This season is on the Value of Student affairs and I'm thrilled to open this season with Dr. Janae Chandler, who currently serves as the Vice President of Research and Policy for Student Affairs Administrators in Higher Education. Dr. Jill Creighton [00:00:42]: That's us. Here at naspa, she's leading efforts to advance student success and equity through research driven policies. Previously, Dr. Chandler was Senior Director of College Completion Policy at TCUS, or the Institute for College Access and Success, where she oversaw the organization's advocacy and policy strategy aimed at improving college completion rates. Her work focused on enhancing institutional capacity to support student success, collaborating with state and federal policymakers, industry leaders and researchers to promote policies that advance equity in higher ed. Before joining TCUS, Dr. Chandler was a leader of Post Secondary Transitions at Education Strategy Group, where she worked with state and regional policymakers to improve advising practices, early post secondary opportunities, and mathematics pathways. She also led business development in college and career advising, ensuring that advising systems address the holistic needs of all students. Dr. Jill Creighton [00:01:30]: As the Inaugural Director of the Florida Caribbean Louis Stokes Regional center of Excellence, Dr. Chandler conducted research to assess the impact of growth mindset interventions on STEM student success. Dr. Chandler began her career in advising at Tallahassee Community College, later holding leadership roles with both the Florida College System and the State University system. As a first gen college graduate and former parenting student, she's deeply committed to improving access to higher education and creating support systems that promote the success of diverse student populations. Dr. Chan Chandler holds an Associate of Arts degree from Florida A and M University, a Bachelor of Science in Food and Nutrition Sciences, a Master of Science in Leadership from nova, a Master of Science in Leadership from NOVA Southeastern university, and a PhD in higher education Policy from Florida State University. Janae, welcome to Essay Voices. Dr. Jhenai Chandler [00:02:19]: Thank you for having me. I'm so excited to be here. Dr. Jill Creighton [00:02:22]: It is season 13, the value of the Student affairs profession. I can't think of a better time to be having this conversation and for our NASPA squad to be meeting you. You've been with NASP. I think it's just about a year now. Dr. Jhenai Chandler [00:02:34]: Yeah, August 19th made a year. So I just hit my what we call NASPiversary Happy NASPiversary. Yes, yes. It was a great day and I'm really proud to be a part of this association in supporting the professionals who just are doing phenomenal work, phenomenal work on campuses across the. Dr. Jill Creighton [00:02:53]: You are one of our newest, I think actually the newest executive team member for NASPA on staff serving in the role of VP for policy and advocacy and research, taking over Amelia Parnell' old seat actually. So we know that you're working really hard to fill those shoes at a really challenging policy time. Can you tell us a little bit about how you got to naspa? Dr. Jhenai Chandler [00:03:15]: Yes. So I got to naspa. Really. I call it like a shoot my shot moment to be quite honest. I worked at TCAS as the Senior director for College Completion Policy where I oversaw all of this federal advocacy work related to college completion. And I work with members of Congress to work on designing and implementing federal policies that thought about the holistic needs of students. And even though I wasn't from the traditional federal policy landscape, one value that I brought to that work is I always thought about the practitioner. I always thought about their voices are missing in this work. Dr. Jhenai Chandler [00:03:52]: We're designing things and we're not thinking about how this looks on campus or how students experience it. And so I was very proud to be a bridge between the practitioner and the policymaker. And so when I saw this opportunity come up at naspa, I thought it would just be a phenomenon, phenomenal experience to work with student affairs professionals and now bringing policy to our environment a little bit more and helping us be forward thinking about how we get to inform and shape policy. And so that decision, I didn't know what the climate was going to be. I didn't realize what we were going to be experiencing in 2025. But it really affirms my decision to come to NASPA. And I remember being at tables on campuses and being a part of policy conversations and not feel feeling equipped or empowered enough to engage. And that's what I want to dismantle. Dr. Jhenai Chandler [00:04:46]: I want student affairs professionals to be able to engage in policy conversations and research conversations. And so I'm really excited to build our members toolkit more in these arenas. Dr. Jill Creighton [00:04:57]: You mentioned you come from TCUs. Can you tell us a little bit about what that is and what TICUS does for higher ed? I believe it stands for the Institute for College Access and Success. Dr. Jhenai Chandler [00:05:07]: Yes, correct. And so in the policy arena you'll have intermediaries or research think takes that really dive deep into research on particular topics. They are also a primary resource for state and federal policymakers and staffers to get information from. And we also provided a lot of advocacy through webinars, publications, obviously scholarly engagement. And so it was really an organization to shape the policy field around higher education and advancing equity and access for students and institutions. Dr. Jill Creighton [00:05:41]: That background is going to be so valuable for naspa, especially as we're facing a really unique policy environment right now. I know it's kind of difficult to say, given that the policy world is what I would call a bit kind of unstable almost at the moment. What are we doing at NASPA right now? And I say that internally as a member of the Public Policy Division, but also as a person who's just kind of a bit of a policy nerd and knowing that we're seeing funky impacts that we didn't necessarily see even a year ago. Dr. Jhenai Chandler [00:06:09]: I'm so proud to say that our team has gone all in on policy research right now. We have stayed tuned in to all of the happenings. We have trackers, State Policy Trackers, Federal Policy Trackers, and we've made that all available to NASPA members for free. And we've created a centralized Policy Resource hub where members can review breakdowns and policy analyses about what's happening in the landscape and what it means for them in their roles and for their campuses. And so we have invested a ton of resources and time to make sure that NASPA members have real time, current, relevant and accurate information, which the accurate part for me is so valuable and important because there's so much noise and it's coming from so many places, you have no idea what source to trust. But I believe NASPA is a trusted source for not just NASPA members, but the broader higher education field. And so I'm really excited to partner with the Public Policy Division to host events. We've had a number of briefings related to the first 100 days phase of this new administration. Dr. Jhenai Chandler [00:07:16]: We've done follow ups related to the different SCOTUS decisions that have rolled out. And so I want our members to know that we're continuing to do high quality research about how to best support our students, while we're also investing a lot of our time and energy on policy research as well and providing tools and resources. And so those updates can be found in our weekly update. So scroll past some of the things that you might not want to attend and just pay attention to the policy update. We try to include something every week. And we also have the Policy Hub, which you can Access online from naspa.org under Key Initiatives. Dr. Jill Creighton [00:07:54]: I think one of the things that's important for our NASPA members to understand is that NASPA isn't at the moment making policy stances so much as it is trying to figure out and help us navigate what to do with the policies that are coming down. And that's an interesting place because we've historically advocated in some ways or been trying to work with the Department, that means the Department of Education historically. And because the landscape is different, I think right now we're focusing on, okay, so these policies have happened, now what do we do about them? Because as a lot of us are public servants and so we're in a position where we are trying to implement as public administrators rather than kind of change things differently. It's kind of an interesting space for us to be in and maybe different than one that we're used to being in. Dr. Jhenai Chandler [00:08:38]: Yeah, and my approach has been action oriented. We can sign it, we can put out statements and like say that we are upset about something. But I want you to to read a statement or read something and say, I'm getting strategy out of it. I'm getting tools to be able to do my job better within this current landscape. And so although NASPA is not putting out traditional statements in this time, what we are doing is we're actively engaged in coalitions. So there are a number of policy coalitions. And this might be a really cool teachable moment right now for our listeners because what they don't teach you in the Schoolhouse Rock version of like policy development is that they're players in coalition coalition. So like TCUS was a part of a coalition and IHEP Institute for Higher Education Policy, naspa, all of the associations, some of those intermediaries and think tanks, we come together and we think about how to collectively push Congress, how to collectively take action on some sort of issue that's coming up in the field. Dr. Jhenai Chandler [00:09:39]: So we're actively engaged in a number of coalitions. So when you see today's student coalition and they're talking about college affordability and student basic needs, NASA is a part of that. And we sign on to coalition letters. And so you can find the coalition letters that NASPA has signed on to recently on naspa.org under our policy section. And so we are committed to action oriented advocacy in that way. For instance, we are working with our partners at the Fair Election Center. So I don't know if many people realize, but NASPA also is a partner in the Voter Friendly Campus Initiative and we help institutions prepare students for civic engagement. And obviously there's been new guidance around how federal work studies should no longer be used for those types of opportunities. Dr. Jhenai Chandler [00:10:29]: And so we're currently putting out a statement on how this is disappointing and it goes against everything that higher education is about when it comes to student development. However, within that same document, here are resources on how you can continue to help your students engage in different civic opportunities. Here are funding opportunities, things of that nature. I want people to have tools to be actionable and impactful. Dr. Jill Creighton [00:10:55]: I really appreciate this approach because it's one thing to say, here's the perspective that we're bringing, but it's a whole other to say here's what you can do about it. Dr. Jhenai Chandler [00:11:02]: I really want folks to know what to do about it. Because think about it, we're also impacted personally by everything that's happening. And it's overwhelming. It's like sometimes I have to turn off the news as a mom of children who have to navigate this space, and it's like I don't know what to do sometimes. And so I want to make sure that we can help be a filter in a funnel for our members in. Dr. Jill Creighton [00:11:25]: The field and fully acknowledging that a lot of us feel some type of way about a lot of these changes. But some of those feelings are positive, some of them are fearful, some of them are frustrated. We're kind of all over the map as a profession as to how we're receiving all of these changes. But I did want to ask you what's kind of that hot button issue that you see coming forward from the Hill right now? Because we've gone through waves and iterations of it being Title IX or it being federal financial aid or EDI initiatives, what have you. The list has been long and the waves have come pretty…

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    Get Ready For Student Affairs Voices from the Field - Season 13 Sep 18, 2025
    Show notes

    The world of higher education is constantly evolving, and with each shift comes new challenges and opportunities for those working in student affairs. The latest season of the podcast, Student Affairs Voices from the Field, brilliantly captures this dynamic landscape, offering a blend of professional wisdom, personal stories, and inspiration for everyone in the field—from newcomers to seasoned professionals.

    Kicking off its highly anticipated thirteenth season, hosts Dr. Jill Creighton, Dr. Christopher Lewis, and invite listeners on a journey back to the roots of what makes student affairs so impactful. Titled "The Value of Student Affairs," this season promises to shine a spotlight on the essential role that student affairs practitioners play in shaping campuses, supporting students, and enhancing the overall higher education experience.

    Right from the opener, the co-hosts set an inviting and reflective tone. They recall how this project began during pandemic lockdowns and acknowledge the significant shifts they've witnessed in higher education since then. The podcast is not only celebrating over five years and nearly 200 episodes, but is also leveraging this milestone to dig deeply into the heart of what makes student affairs professionals invaluable.

    What can listeners expect from Season 13? The hosts have structured the season around three core questions:

    1. When you think about the value of student affairs, what comes to mind first, and why?

    2. Can you share a specific story or moment when you saw the value of student affairs come to life?

    3. What does student affairs need to do to be better understood and better seen in today's educational environment?

    Through these guiding questions and interviews with diverse voices from across the field, the podcast explores the unique challenges currently facing higher education—like measuring value in an era of rising costs and institutional change. More importantly, it highlights the powerful and sometimes overlooked stories of how student affairs professionals advocate for students, build inclusive communities, and adapt through periods of instability.

    This season isn't just for established leaders. The hosts actively invite grad students, early-career professionals, and those considering student affairs work to add their voices and stories. Their message is clear: everyone's journey and perspective bring value to the profession.

    If you're looking for authentic, thoughtful, and hopeful discussions on what it means to work in student affairs today, this podcast is for you. Tune in each week, and join a community committed to supporting, learning, and growing together in the ever-changing world of higher education.

    ---------------------------------

    Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts brought to you by naspa. We curate free and accessible professional development for higher ed pros wherever you happen to be. This is season 13 on the value of student affairs. I'm Dr. Jill Creighton. She her hers your essay Voices from the Field host.

    Dr. Jill Creighton [00:00:26]: Happy September, Chris.

    Dr. Christopher Lewis [00:00:28]: Happy September to you too. It's a new year for all of us in higher ed, but and it's also it's just nice to be in.

    Dr. Jill Creighton [00:00:36]: Fall for our friends on the semester system. I've been loving watching your move in day pics and it's just such a joyful time for higher ed. For friends on the quarter system, I hope your move in processes go really smoothly this year. But we're back for what is now season 13 of SA Voices from the Field. Chris We've been doing this show now for we're entering year five, a little over year five. We're just about to pass our 200th episode milestone. So much happening. So much of the profession has changed since we started the show.

    Dr. Jill Creighton [00:01:07]: I remember you and I started working together in the midst of basically the first tendrils of lockdown, but we've also seen policy changes and governmental shifts and all these things. So we've decided this season to go with something to dig back into the roots of what we all bring to the table. And so I'll give a little Drum roll. Season 13 is what Chris.

    Dr. Christopher Lewis [00:01:29]: On the Value of Student affairs so we are going back to our roots to be able to really look internally, look within ourselves, but also look within the profession about what makes us who we are as a profession, as individuals in the profession, and more. And I'm really excited about this season. We're working really closely with NASPA on some amazing guests and we're gonna be bringing you a ton of value for you as we move into I can't.

    Dr. Jill Creighton [00:01:58]: Imagine a more important time to be having this conversation, a time when in the US higher education is experiencing some instability as as a educational space, as a time when we're seeing more and more people measure the value of higher ed against the cost of higher ed. And with all of the changes in the U.S. department of Education, there's just so many conversations we're looking forward to having. So we have three theme questions this season like we've done in past seasons. And while we're going to be bringing you the content experts that you've come to know and love from the show we also are going to be focusing on the three questions, the Value of Student Affairs. First, when you think about the value of student affairs, what comes to mind first, and why? Second, can you share a specific story or moment when you saw the value of Student affairs come to life? And three, what do you think student affairs needs to do to be better understood and better seen in today's educational environment? So we look forward to bringing you the answers to these questions as well as that content expertise from your colleagues around the world. Can't wait to get into it. We've got 13 more episodes coming at you, as well as some special bonus things.

    Dr. Jill Creighton [00:03:07]: Chris, anything you want to add about our upcoming season?

    Dr. Christopher Lewis [00:03:10]: You know, I'm just really excited because like I said, we've got some amazing guests that we're teeing up to bring to you. And if you have an interest in being on the show in the future, if you know of someone that you feel could be an amazing guest, send us an email@savoicesaspa.org we would love to hear from you in regards to your thoughts on guests for the future. But also if you've got questions or if you have things that you want to talk to us about, send us an email as well. Because we love hearing from you from your perspectives. We love hearing about the journeys that you're on and things that you're resonating with. And it helps us to be able to make the show even better.

    Dr. Jill Creighton [00:03:52]: And especially if you are a new professional or a grad student studying student affairs, we really want to hear from you. We want to hear about what brought you into the field, what's keeping you in the field. If you're a mid level professional, we want to hear from you what has kept you persisting through these mid stages of your career. And if you're a senior level professional, we want to hear from you too. We want to know what is that drive that keeps you churning in this field that has so much reward but also right now has a lot of challenge. Our first episode of season 13 will drop on September 18, 2025. We're still every Thursday in your fe through the semester and we will speak to you so very soon.

    Dr. Jill Creighton [00:04:33]: This has been an episode of SA Voices from the Field brought to you by NASPA. This show is made possible because of you, the listeners. We continue to be so grateful that you choose to spend your time with us. If you'd like to reach the show, you can email savoices@naspa.org or find me on LinkedIn by searching for Dr. Jill L. Creighton. We welcome your feedback and your topic and guest suggestions always.

    Dr. Jill Creighton [00:04:55]: We'd love it if you take a moment to tell a colleague about the show and leave us a five star review on Apple Podcasts, Spotify or wherever you're listening now. It really does help other student affairs professionals find the show and helps us to become more visible in the larger podcasting community. This episode was produced and hosted by Dr. Jill Creighton. That's me. Produced and audio engineered by Dr. Chris Lewis. Special thanks to the University of Michigan, Flint for your support as we create this project.

    Dr. Jill Creighton [00:05:21]: Catch you next time.


    Trailblazing Leadership and the Future of Student Affairs: Dr. Doris Ching's Legacy Jun 12, 2025
    Show notes

    Season 12 of "Student Affairs Voices from the Field" concludes with a remarkable episode featuring Dr. Doris Ching, an iconic leader whose influence continues to shape the student affairs profession. Whether you're a veteran administrator or just starting your higher education journey, this episode is an inspiring listen that traces the arc of Dr. Ching's extraordinary career, explores the evolution of student affairs, and points to a future built on inclusion, mentorship, and student-centered vision.

    Dr. Ching, emeritus Vice President for Student Affairs at the University of Hawaii and the first Asian American and first woman of color to be elected President of NASPA, shares how her journey began as an eighth-grade English teacher and evolved—often unexpectedly—into a series of leadership roles that allowed her to champion student success at every level. Her story is a testament to the power of passion, humility, and saying 'yes' to opportunities that may, at first, feel intimidating.

    One of the central themes of the episode is mentorship: Dr. Ching credits her achievements to the many mentors and colleagues who believed in her, and she emphasizes the importance of supporting and uplifting new leaders within the profession. She also reflects on her commitment to rewriting the rules—literally rewriting job descriptions—to ensure her roles always centered on improving institutions for students and colleagues. Her advice to current professionals: if you're offered a leadership opportunity, take it, and make it your own.

    The episode also highlights Dr. Ching's advocacy for greater representation and support for Asian American and Pacific Islander professionals—work that led to the founding of NASPA's API Knowledge Community and established enduring community and visibility for AAPI leaders. Her legacy is honored through NASPA awards that bear her name and continue to encourage excellence and diversity in the field.

    As Dr. Ching and host Dr. Jill Creighton discuss the past, present, and future of student affairs, listeners are challenged to consider how the profession can remain relevant and impactful, especially by ensuring student affairs always has a seat at the executive table.

    This season finale brims with insight, perspective, and heartfelt encouragement—don't miss the chance to learn from one of the field's most influential voices. Listen to this episode to feel reinvigorated about your impact and to honor those paving the path for the next generation of student affairs professionals.

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    The Enduring Power of Professional Friendship and Authenticity in Student Affairs Leadership Jun 05, 2025
    Show notes

    If you're searching for inspiration, wisdom, and a genuine look behind the scenes of student affairs, the latest episode of Student Affairs Voices from the Field is a must-listen. This unique episode features Dr. Matt Gregory (Texas Tech University) and Dr. Andy Morgan (Illinois State University)—two lifelong friends who started as undergraduate orientation leaders and now serve as senior student affairs officers at major public universities. Their candid conversation, hosted by Dr. Jill Creighton, brims with hard-earned lessons and reminders about what truly matters in higher ed leadership.

    The Power of Professional Friendship

    Matt and Andy's journey together is a testament to the sustaining impact of having trusted peers in student affairs. They first connected as student leaders at Southern Illinois University in the early 90s, and even as their careers took them to different institutions and roles, their friendship became a sounding board through every professional triumph and challenge. Their story highlights how vital it is to have a confidante outside your own campus—someone who understands the pressures of the job, offers honest feedback, and helps keep your feet on the ground.

    Authenticity in Leadership

    A recurring theme in the episode is the importance of authenticity, especially when pursuing leadership roles. Both Matt and Andy recall instances of competing for the same position but emphasized that being true to themselves—not just chasing titles—was key to personal success and lasting friendship. Their advice? Let your genuine self shine through at every stage of your career journey, and remember that every search process is an opportunity to learn and grow, regardless of the outcome.

    Evolving Student Affairs in a Changing Landscape

    Listeners will also appreciate the episode's examination of current challenges in student affairs: from navigating volatile policy environments and advancing staff compensation, to advocating for student engagement in a post-pandemic world. Both guests speak to the increasing synergy between student and academic affairs, the need for robust data to demonstrate impact, and practical strategies for supporting staff well-being. Despite pressures and shifting expectations, Matt and Andy's passion for student success and commitment to inclusive, student-centered leadership truly shines.

    Why You Should Listen

    Whether you're new to the field or a seasoned professional, this episode offers not just career advice, but heartwarming stories, candid reflections, and practical strategies you can apply right away. Tune in to be reminded of the enduring value of mentorship, honest connection, and the purpose that brings us to the field in the first place.

    Listen now, and let Matt and Andy's journey encourage and energize your own path in student affairs.


    Abolitionist Perspectives on Sexual Violence in Higher Ed: Building Community and Healing May 29, 2025
    Show notes

    In the latest episode of Student Affairs Voices from the Field, host Dr. Jill Creighton sits down with Dr. Niah Grimes and Dr. Nadeeka Karunaratne, two of the three authors behind the ground-breaking new book, Thinking Like an Abolitionist to End Sexual Violence in Higher Education. This episode dives deep into not just the book, but the lived experiences, philosophies, and activism shaping how we address sexual violence on college campuses today. The conversation is rich, personal, and thought-provoking from the outset. Both Dr. Grimes and Dr. Karunaratne share their journeys into higher education and research, rooted deeply in addressing systems of violence, healing, and examining the needs of minoritized students. Their experiences as scholar-practitioners and their commitment to transformative justice is palpable throughout the discussion. At the heart of the conversation is the bold theme of "abolitionist thinking." Rather than viewing abolition solely as dismantling harmful systems, the authors draw on the work of Ruth Wilson Gilmore and others to frame abolition as the presence of care, community, and healing. They challenge the carceral and compliance-driven frameworks that have dominated Title IX and other campus responses while calling for practices that actually meet the needs of survivors and communities—not just adhere to federal mandates. Dr. Grimes highlights how compliance cultures, rooted in white supremacy, often stifle creativity and community, leading to approaches where "business as usual" takes precedence over true prevention and healing. Dr. Karunaratne adds the importance of local, grassroots efforts and "1,000,000 experiments"—encouraging institutions and individuals to try new approaches, fail, learn, and grow together. Throughout, both assert the transformative power of centering healing—for survivors and for communities as a whole. Perhaps most refreshing is the authors' call for those in higher education to move beyond compliance as the ceiling of their work, to instead use it as the bare minimum "floor" from which innovation, accountability, and holistic care can grow. They urge practitioners to honor their own strengths, invest in their healing and that of students, and build community from the ground up. If you are a student affairs professional, educator, or simply care about safer and more just campuses, this episode will challenge and inspire you. Listen now to hear new perspectives on building communities where all students can thrive beyond the constraints of the current system. Listen to the episode and rethink how we approach prevention, healing, and justice in higher education. Your campus could be the next place where abolitionist thinking takes root. TRANSCRIPT Dr. Jill Creighton [00:00:01]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. Brought to you by NASPA, we curate free and accessible professional development for higher ed professionals wherever you happen to be. This is season 12, continuing our journey through the past, present, and future of student affairs. I'm Dr. Jill Creighton, she, her, hers, your essay voices from the field host. Welcome back to another episode of essay Voices from the Field, where today we're featuring two of three authors of a brand new book, Thinking Like an Abolitionist to End Sexual Violence in Higher Education. Our first guest is Dr. Niah S. Grimes, who received her doctorate from the University of Georgia in Education with an emphasis in College Student Affairs Administration with a certificate in Diversity, Equity, and Inclusion. Dr. Jill Creighton [00:00:48]: Dr. Grimes was the recipient of the Mary Frances Early College of Education's Research Award and spent her tenure at the University of Georgia investigating campus sexual violence and systems of domination to begin eradicating violence and oppression from higher education. As an assistant professor in the Higher Education and Student Affairs program in the Department of Advanced Studies Leadership and Policy, Dr. Grimes focuses her scholarship and teaching on spirituality and healing, examining the experiences of people on campus with multiple minoritized identities, and eradicating violence and systems of oppression in higher education and beyond. Our second guest is Dr. Nadeeka Karunaratne, and she's a postdoctoral research associate in the McCluskey Center for Violence Prevention at the University of Utah. In her research, she employs power conscious frameworks to understand issues of sexual violence in higher education, focusing on interrupting harm and promoting healing for minoritized survivors. Nadeeka's background in student affairs, specifically her work in campus cultural centers and with university violence prevention efforts, influences her scholarship and teaching. Dr. Jill Creighton [00:01:48]: She's also a trauma informed yoga instructor programs on college campuses and in the community. Welcome to SA Voices, Niah. Dr. Niah Grimes [00:01:56]: Hi. My name is Niah Grimes. Welcome. I'm happy to be here. Dr. Jill Creighton [00:01:59]: And Nadeeka, welcome. Dr. Nadeeka Karunaratne [00:02:01]: Hi. Thanks for having me. Dr. Jill Creighton [00:02:03]: We've got a coast to coast situation today with Naya coming to us from Maryland and Nadeeka coming to us from California. So I'm very glad we were able to make the time zones work out to have this very rich dialogue ahead. We're talking about your book today, which we'll get into in a moment. But before we do that, we always love to start our show by getting to know our guests and how you got to your current seat. So Naya, let's start with you. How did you become an assistant professor? Dr. Niah Grimes [00:02:26]: Wow. How to sum up such a long journey? I never really saw myself in this role at all. I I actually even in getting the college, I was first gen. I wasn't even considering that, like, the professors teaching me that that was a job available to me. And then at the time, I was at George Mason. They were in r two on the road to r one. So they had a ton of funding that they were pouring into undergraduate research. So I never thought about research, but my professors saw something in me just in my criticality, I think. Dr. Niah Grimes [00:02:59]: And I'm really just a problem solver, like, I like to solve problems. And so I was studying sociology, equity, and social change, and my professors were pushing me into research. So I was able to start taking qualitative research classes at the undergraduate level. I had an honors thesis where I did a qualitative dissertation level of work, but I interviewed 12 people, men specifically around their experiences retrospectively in high school, how they were taught to learn about sex. There was so much in the literature then almost blaming women for unintended pregnancy. And I'm like, where is the other perspective? And, you know, this is such a larger issue. So that's where I started my work in research, but I didn't believe in the power of research. I felt like we were doing all of this good work, but it wasn't reaching the people I cared about, my community members. Dr. Niah Grimes [00:03:51]: And so I started to do work more in the community, and I got into mental health counseling. I was doing work with survivors of violence, domestic violence, partner violence, neglected, unhoused youth, and I was working on the suicide switchboard nationally. And I recognized early on that, like, for some reason, I had a capacity to handle some of the harder things. And I leaned into that. One of my supervisors was a counselor, and I admired the relationship she built with the people we were serving. And I was like, I wanna do that. I feel like that's where my time should be spent. So I spent all this time getting a counseling degree, and I ended up counseling mostly in student affairs because I really loved undergraduate students, students in that before 25, the brain fully closed, like, area. Dr. Niah Grimes [00:04:42]: They just were so open to change and transformation. And as a transdisciplinary scholar, that is what sort of, like, ignites me is where can we make the most transformation towards healing so that people can meet their needs, so that people can live wholly. And from that work, I realized in working mostly with marginalized students, it wasn't them. It was systemic. And so I was like, okay. So now I need to generate power to really try to change structures and culture and community. And the best way that me personally with the identities that I hold to do that, not having any generational wealth, was to go back and get a PhD. So that's how I ended up at UGA with Chris Linder, and it's all really synchronous. Dr. Niah Grimes [00:05:29]: Right? Because without all of these things along the way, I would have never met doctor Linder. Through Chris is how I met Nadeeka through the Spencer. We did a symposium through Spencer together around sexual violence. And doctor Linder was really like, you have the capacity to really do assistant professor tenure track work. And, again, I I was like, well, I think I really need to practice. At the same time, my disability was getting worse and worse. So I was like, okay. I think that this is really spiritual and that, you know, I can try to work and be disabled. Dr. Niah Grimes [00:06:04]: It's still challenging, but still do transformative, like, transdisciplinary, equitable work that I love. So that's how I ended up here. Specifically, I work at Morgan State University, which is a HBCU in Baltimore, and I just think that I'm primed for that institutional type. Like, I love how authentic I get to be in my work. Dr. Jill Creighton [00:06:23]: Thank you for sharing that journey with us, Naya. You referenced doctor Chris Linder, who is the other author on the book. So we're glad to get two or three of you today. Again, we'll talk about the book more in a little bit. And Zika, same question to you. How did you get to your current seat? Dr. Nadeeka Karunaratne [00:06:38]: So I currently work as a postdoctoral researcher. I work with Chris Linder at the University of Utah's McCluskey Center for Violence Prevention. So right now, I'm doing kind of most of my work is research, and I love it. And similarly to Naya, I when I started on my kind of post undergraduate professional journey, I never thought that I would be doing research at all, let alone full time. I didn't foresee a PhD on the horizon, but I pursued my master's in student affairs administration at Michigan State. And I had some really incredible mentors, shout out to Dr. Krista Porter and Dr. Ginny Jones' boss, who were like, hey, do you know about research? Do you know about this side of student affairs and higher education practice and academic programs? And so after I finished my master's, I worked a lot of my research is informed by my work as a student affairs practitioner. Dr. Nadeeka Karunaratne [00:07:27]: So I worked in doing violence prevention education. I worked at a cultural center, racial equity work. And a lot of the questions that I still pursue in my my research and scholarship are from a lot of the experiences I had and things I witnessed as a practitioner, particularly with working with survivors, working with students of color, other minoritized students, and seeing how a lot of the things that we, and myself included, were doing, particularly in the context of anti violence work, weren't working. They weren't serving students. They weren't leading to preventing violence. And they in particular weren't serving the needs of minoritized students like women of color. And so that led me to go back to graduate school to do my PhD at UCLA, where I studied the the healing experiences of women and femme students of color and really to continue to dive into this research and scholarship to, as Naya talked about, seeing what kinds of change and transformation is needed and is needed, especially by students, to better address their needs and to more effectively respond to violence and also importantly prevent violence in higher education. So say much of my current work is informed by my experiences as a student affairs practitioner. Dr. Nadeeka Karunaratne [00:08:37]: I also will say I teach as a trauma informed yoga instructor, and I think that space and that training and experiences teaching really informs how I show up in all kinds of spaces, including in a research context, including in a classroom, including in my student affairs work. And so that's a big philosophy and framework that influences me. Dr. Jill Creighton [00:08:56]: The book we're talking about today is Thinking Like an Abolitionist to End Sexual Violence in Higher Education. Again, you are two of the three authors of this work. And I think hearing your foundations both as scholar practitioners really helps inform the work. It's a bold title, and I love it. Can we start with how did we arrive at this as the right time, the right moment for this piece right now, especially knowing knowing that I'm imagining from when you began to write the piece to now that it's published have shifted quite a bit. Dr. Nadeeka Karunaratne [00:09:27]: Yes. It is a old title, a title that we spent a lot of time talking through and thinking about. I guess I'll share a little bit about how the book came to be, which you're right. Given the publishing timeline and the process, this was a couple years ago that actually Chris Linder brought the three of us together based on kind of our individual and collective work that we had been engaging in and the kinds of conversations that we've been having in as scholars and scholar practitioners around, again, things that we have experienced working with students, have seen, have read, have seen the state kind of of sexual violence in higher education research. And she brought us together to dream and to create something that encapsulated kind of all of our different really brought together all of our different views and work on the area. So for me, I'll say my journey into being a student of abolition is it really started actually as a practitioner. And when I was working as a violence prevention educator, I started to learn about frameworks of carceral feminism by scholar activists like Mimi Kim and Mariame Kaba and learning about the ways in which at large the mainstream anti violence movement, so not just in the context of higher education, but at large, had really aligned itself with carceral or punitive structures and practices and starting to think about the ways that we in higher education have done mimic some of those systems that are outside of higher education. So I will say when we talk about carcerality, we talk about logics or practices of control, of punishment, and surveillance, and how those practices have become really integrated with, again, mainstream anti sexual violence work and also in the context of higher education. Dr. Nadeeka Karunaratne [00:11:04]: And so for me, that's kind of when I started learning about these, these frameworks and how they might be applied into the context of my work in higher education, doing violence prevention work and how maybe these frameworks might in particular serve the needs of minoritized survivors as students of color, queer and trans survivors, survivors with disabilities. And so that's a little bit about kind of my journey into this. And then as I continue to work with students and engage in research, I found more and more of the ways that, again, especially minoritized survivors, we're talking about often say things l…

    Full show notes at the publisher

    Sustaining and Celebrating Student Affairs: Inspiring Stories from the NASPA Annual Conference May 22, 2025
    Show notes

    In the most recent episode of Student Affairs Voices from the Field, recorded at the 2024 NASPA Annual Conference in New Orleans, host Dr. Jill Creighton invites us into a vibrant tapestry of real stories from practitioners at every level of higher education. The episode centers around a powerful question: Can you share a moment or experience in student affairs that you feel embodies the spirit of this profession? The result is a chorus of voices revealing the deep, often unseen impact student affairs professionals have on their campuses and on each other. From directors and deans to graduate students just starting their journey, one theme rings clear: student affairs is about people. Stories of mentorship, community, and personal growth abound. Many professionals recounted full-circle moments—guiding undergraduates, only to see them return years later as colleagues or even scholars in the field. Listening in, you'll hear how those simple, day-to-day interactions—a word of encouragement, honest conversation, or helping hand in crisis—can change a student's path or even their life. Community and connection surface as vital throughlines. The NASPA conference itself becomes a symbol—a place where hugs, laughter, and candid discussions help professionals recharge, collaborate, and remember why this work matters. There's a raw honesty, too: several speakers acknowledge the unique challenges facing higher education today. Yet, in the face of adversity, they highlight the unwavering spirit of resilience, support, and advocacy that defines student affairs. Listeners will also appreciate the emphasis on equity, inclusion, and the holistic development of students. Whether it's empowering first-generation scholars, supporting students in crisis, or building bridges across functional areas, the profession's commitment to fostering belonging and success shines bright. What elevates this episode is its authenticity. These are not scripted testimonials: they're person-on-the-street interviews, each voice echoing with genuine passion and care—for students and for one another. It's an episode that will remind you of your "why," whether you're a new grad or a seasoned pro. If you're seeking inspiration, camaraderie, or simply a reminder of the everyday magic in student affairs, tune in to this episode. It's a celebration of the profession's heart—and a call to keep showing up, for our students and for each other. Listen now and let these stories rejuvenate your passion for student affairs! TRANSCRIPT Dr. Jill Creighton [00:00:01]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. Brought to you by NASPA, we curate free and accessible professional development for higher ed professionals wherever you happen to be. This is season 12, continuing our journey through the past, present, and future of student affairs. I'm doctor Jill Creighton, she, her, hers, your essay voices from the field host. Hey, SA voices. We are back with our third and final episode from this year's annual conference. This is our third person on the street style interview, and we're so thankful for those of you who chose to share your voice with us. Today's question was on theme three, which was sustaining and celebrating the student affairs profession. Dr. Jill Creighton [00:00:44]: We asked you, can you share a moment or experience in student affairs that you feel embodies the spirit of this profession? Once again, thank you so much if you shared your voice with us today. And for those of you who are unable to attend annual conference, we hope that these three episodes plus our three interviews from the conference gave you a bit of a taste of what was going on, in New Orleans. And if you were at the conference, we hope that this reenergizes you and brings you some of that joy and passion that we get when we are able to be together in community. Thanks so much, and enjoy your conversations. Eileen Hentz [00:01:14]: Hello. My name is Eileen Hentz. I am the program director of academic and student services at the University of Maryland Department of Aerospace Engineering celebrating sustaining student affairs profession. I think a moment that I can remember that I feel embodies the spirit of the profession is just through mentoring. I remember meeting a student their very first semester as a first year student and not knowing they'd had no idea what they wanted to do or where they wanted to go. And I'm kind of working with them all throughout their time as an undergraduate student. And at some point, they kind of recognized that they wanted to do something that I did. They wanted to go into student affairs, and now they have gone through both their master's program. Eileen Hentz [00:01:50]: They have really done a fantastic job with their work, and they're now even a PhD student going all the way through with their PhD in student affairs. And we have been in contact every single moment of the way, and I'm really proud of them. And they've, you know, of course, said thank you to me for helping them find their way professionally, but I really, really put a lot of things in them because they are exactly what helps make me feel passionate and excited about doing the work that we do. We're certainly a team in student affairs. Dr. Alyssa Bivens [00:02:23]: Hi. I'm doctor Alyssa Bivens. I'm representing George Mason University. I'm in their very new graduate division as a graduate career and professional development program coordinator. I'm still pretty new to the profession, but in working with some of my graduate professional assistants, seeing them improve on something that I've mentored them in and and seeing actual growth, I think, is one of the one of the reasons we do this, is seeing that incremental growth in the students around us. Amerette Renieri [00:02:54]: I'm Anurant Ranieri. I'm from Texas A and M University in College Station, Texas. I am currently serve as the associate director of career services for Mays Business School. This is one's a hard one. I've been in the profession now for almost twelve years, and I think, honestly, NASPA has really brought me a lot of joy because I've been able to connect with professionals from all over the all over the, like, country and really finding a space where while I work in career services, I very much identify as a student affairs practitioner in a career services space. Whereas a lot of career services people identify more on the career services side, but I very much view my job as a student affairs educator in a career services world. Amy Law [00:03:34]: Hello. My name is Amy Law. I am a GAP from the graduate associate program with NASPA. I am from California. I currently attend the University of Southern California for my degree in post secondary administration and student affairs with my master's program. I actually, like, just ran into my undergraduate student affairs mentorship team with enough program with NASPA here at the NASPA annual conference. And I had not seen them since undergrad, but I got into the field of student affairs in undergrad. And so now as a master's student, being here as a annual conference intern, being in this space as a graduate associate as well, it is such so full circle to see the people that contributed to where I am standing here today in this role. Amy Law [00:04:23]: And I feel like that is what embodies this profession so much because this profession has so much mentorship, so much guidance and support that we don't even realize it until you're standing in this position looking at the people who who had a hand in bringing you here today. Angela Watts [00:04:39]: Angela Watts, the University of Texas Health Science Center in San Antonio School of Nursing. I'm the director for student success. This may be not a very original answer, but for me, commencement is always one of those moments where I am not only proud of the students, but I feel rejuvenated. And because oftentimes, you know the struggles that students have gone through to be able to make it to the point where they're crossing that stage. I mean, you see their families and their friends so excited for them. And so I think that those are moments where I feel like my work has made a difference in someone's life. And not only in their lives, but often in their family's lives and the trajectory of future generations of their families. James Quisenberry [00:05:21]: Asia Jones, associate director at the National Association for Student Affairs Professionals, AKA NASPA. My defining moment in my experience in student affairs was when I came to NASPA. Working on college campuses for the last ten years was great. And I was worried when I first came because I was such a student friendly person. Like, how was I gonna be able to do that work and not be in the face of students? And what defined me is to see that I can do this work, and I'm doing it at a greater and broader level that flows down to the students that create retention and graduation programs for students to be able to excel. And so that has really helped define me that no matter where I go in student affairs, I can find my mission and get it done. Dr. Bernard Little [00:06:07]: I'm doctor Bernard Little, vice president for student affairs at Prairie State College. A moment or experience in in student affairs that embodies the spirit of this profession, I would say one of the best experiences that I've had is attending the new VPSA Institute. And coming from a community college, I was a little nervous about, right, what that would be for me, given I was in the room with some heavy hitters. And it was truly a remarkable experience because I was embraced and was able to really lean into professionals who were not only feeding me, but also learning from me as well. And I think that's just really what student affairs is about. It's just not about the show, really about truly, people and how we can help one another on this journey that we're in together. Camden Doolittle [00:06:52]: My name is Camden Doolittle. I use they and them pronouns. I'm coming to you from the NASPA annual conference in New Orleans, but I am from the University of California Davis in the Sacramento region of California. I think a lot of things two things that stand out to me. One is being consistent. Showing up every day, every month, every year over a career and standing for what you believe in as that evolves and changes. And I think that's that's excellence and that's the spirit of what we do and who we are. And I think the other piece is just resilience. Camden Doolittle [00:07:23]: I went to undergrad at the University of San Diego, a Catholic institution, and I was there right as we were talking about what does it mean to be gender expansive in a Catholic setting. And we put on a drag show and kind of talked about what does it mean to celebrate gender expression. And there was a lot of pushback because it was change. And so it's how do we engage change. And I think that doing that drag show over three to four years really embodied that for me, and that's the spirit I try to bring in my career. That was ten years ago now, but it still stays with me. David Zemoyski [00:07:57]: I'm Charles. Speaker K [00:07:58]: I think if you just look at this conference I did a pre conference yesterday at the Black and African Men's Summit, and there's so many people who are going through the same things everywhere, but we're finding ways to support each other. And I think that's probably the most important thing for me, just finding that community and supporting each other. It doesn't even have to be someone in your school. You gotta find someone, a way that you can just unpack and talk about the things at your that's happened at your university or in your everyday life that you can be unfiltered with. Jessica [00:08:33]: My name is Jessica. I think it's important for conferences like this and other student affairs profession conference for us to connect and network because we are going through similar things either on the state or federal surface. And so it's really important for us to have those connections and making sure that we can lean on each other, whether you are from the East Coast, the West Coast, Canada, Mexico. Higher education impacts us all. And so it's always nice to bounce ideas Clarissa Lau [00:09:01]: off one another as well. Chris Hall [00:09:04]: Hi. I'm Chris Hall. I'm the director of residence life and student housing at Georgetown University Law Center. I would say that daily we have moments in student affairs that embody the spirit of this profession, whether that be something as simple as just helping somebody out, with a simple question that they may have or figuring out a very complex challenge and finding the solution to yes rather than they trying to get to no. I think that's one thing that we believe in very much is how do you get to yes. I think if we keep that and embrace that as a concept, we can do really well for our students. Clarissa Lau [00:09:37]: I am Clarissa Lau. My pronouns are she and her, and I work at the University of Toronto. I work a lot with student data, and I also work a lot with student staff trying to understand student data. And I remember very fondly moments when I was actually leading a set of focus groups with staff, trying student data to improve. And hearing their excitement about that, not only did they share about experiences of how they engage students to understand their student data, but then as well as how they personally feel revitalized, empowered in their work, I think that was a real highlight for me. Speaker O [00:10:18]: My name is Dan Maxwell. I serve as the interim vice president for student success and student life at the University of Houston downtown. I think the way that can sustain and celebrate student affairs is, again, this is about reaching not only our students where they are, but it's also about reaching our staff and our individual staff members where they are and helping them to embrace the moment, think about the future, and have some patience as we navigate sometimes these turbulent waters that we're in. Speaker P [00:10:47]: Dan Balchak, interim dean of students at Harvard Graduate School of Arts and Sciences. Sharing a moment, I can tell you when I was a RA as an undergrad, there was an RD there who I became very good friends with, got very involved with NASPA, was a NASPA president at one point, got me involved with NASPA. I've done a lot of stuff with NASPA, and to me, that's part of the profession, how we mentor young people, we work with young people, and we hopefully learn well. Speaker Q [00:11:14]: Hello. My name is David Chow. I am currently the chair of the technology knowledge community for NASPA. So the moment in experience that's that I really cherish almost every year is attending the NASPA conference. It's a time for me to recharge and just remind myself why I believe in student affairs as a profession and the energy, it just nudges me and just helps keep me going. Dr. Julie Payne Kirchmeier [00:11:33]: My name Speaker S [00:11:33]: is David Zemoyski. I'm senior associate dean of students at Boston University. The most recent example for me is the moment I learned that Betty Simmons is receiving this year's Fred Turner award for outstanding service to NASPA and that Maureen Keefe is receiving the Scott Goodnight award for outstanding performance as a dean. To me, they're two friends and colleagues I have enormous…

    Full show notes at the publisher

    Embracing AI and Technology in Student Affairs: Insights from NASPA Conference Voices May 08, 2025
    Show notes

    In the latest episode of "Student Affairs Voices from the Field," listeners are treated to an energetic collection of perspectives straight from the annual NASPA conference. This dynamic, "person on the street" episode—hosted by Dr. Jill Creighton—dives into a pressing topic: How can we better leverage technology to meet the evolving needs of students in higher education? What stands out most from these conversations is the profession's willingness to lean into change, rather than shy away from it. From associate vice presidents to graduate students, professionals across the nation acknowledge that technology—and especially artificial intelligence (AI)—is reshaping student affairs. As Dr. Eddie Martinez puts it, "The bus has left the station … we need to play catch up." There's consensus: AI isn't just a trend. It's a powerful tool that can streamline administrative tasks, enhance communication, and free up time for the real heart of student affairs—the human connection. But it's not all enthusiasm and optimism. Many professionals, like Eileen Hentz and Dr. Bernard Little, admit to their initial hesitation and the need for continual learning. The episode encourages honesty about where we're starting from, and models what it means to be a lifelong learner in higher ed. Just as importantly, ethical use, intentionality, and a focus on access are recognized as essential values as we navigate these new tools. Students themselves are often ahead of the curve, pushing their institutions to integrate technology in ways that feel intuitive and relevant. Yet, as several speakers caution, "simple is better." Too many platforms can overwhelm students, so thoughtful integration—rather than chasing every shiny new thing—is crucial. Streamlining platforms, as Dr. Will Simpkins urges, helps ensure technology truly empowers rather than confuses our campus communities. This episode is a masterclass in collective wisdom: you'll hear voices championing data-driven decisions, advocating for AI workshops, and urging a balance between technological innovation and the irreplaceable human touch. The themes are clear—embrace change, keep learning, focus on ethical and efficient solutions, and never lose sight of the student experience. Tune in to hear these fresh perspectives and discover actionable insights that you can bring back to your own work. Whether you're tech-savvy or just starting your journey, you'll leave inspired to reimagine how technology can support both you and your students. Listen now and join the conversation! TRANSCRIPT Dr. Jill Creighton [00:00:01]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. Brought to you by NASPA, we curate free and accessible professional development for higher ed professionals wherever you happen to be. This is season 12, continuing our journey through the past, present, and future of student affairs. I'm doctor Jill Creighton, she, her, hers, your essay Voices from the Field host. Welcome back to Student Affairs Voices from the Field. We're here with our three conference episodes that feature your voices. Chris and I were able to move about the conference and connected with over 60 of you who shared your thoughts on the three conference themes. We asked you each one question on each theme, and we're going to be bringing you one episode per question. Dr. Jill Creighton [00:00:46]: So today's question will be on theme one, which was well-being and healthy excellence in student affairs. Next week, we'll be bringing you theme two in changing the student affairs profession, and then finally, theme three, which is sustaining and celebrating the student affairs profession. Today's question was, how can student affairs professionals model healthy excellence in their own lives and institutional cultures while supporting students' well-being? If you joined us, thank you so much for sharing your voice, and we hope that you enjoy hearing from your colleagues and peers. Eileen Hentz [00:01:15]: Hello. My name is Eileen Hence. I am the program director of academic and student services at the University of Maryland Department of Aerospace Engineering. Do as I say, not as I do, because I am not I will admit that I am not the best at modeling healthy excellence in my own life, but I really truly believe it's important to do so by having a healthy work life balance and making sure you remember your priorities and trying your best to ensure that you don't lose yourself in your work. I think that's something that I need to do more of, is remembering that I do have an important life outside of work, and it is okay to say no, and it is okay to set boundaries on our time, and still pour as much of our heart and soul into our jobs as possible during the times we should be working and when we should not be working to make sure that we take that time for ourselves and not feel guilty about it. Dr. Alyssa Bivens [00:02:07]: Hi. I'm doctor Alyssa Bivens. I'm representing George Mason University. I'm in their very new graduate division as a graduate career and professional development program coordinator. I think one of the ways that student affairs professionals that we can model healthy excellence in our own lives and institutional cultures is really trying to be the people that we want our students to be. So for example, I work with a lot of graduate professional assistants, and I try to model professional behaviors both with them, treating them how I wanna be treated, and also showing them good work and professionalization skills from organization to just general things that will help them moving forward in life so that they have a model that they can potentially look towards. I try to be, not always. Anurant Ranieri [00:02:53]: I'm Anurant Ranieri. I'm from Texas A and M University in College Station, Texas. I am currently serve as the associate director of career services for Mays Business School. I think showcasing balance of, like, walking the walk and talking the talk. Right? Like, that's really an important aspect of student affairs that sometimes we don't do. We we tell students to take care of themselves, but we're not always taking care of our own selves. And so making sure that we take the advice that we give students most of the time. I know I'm really bad about that, but I sometimes will be, like, check myself and be, like, oh, right. Anurant Ranieri [00:03:26]: What I would tell a student in this moment, I need to tell myself I need Mimi Benjamin [00:03:29]: to get more sleep or I need to do this thing. Anurant Ranieri [00:03:30]: And so I think that's really important. Amy Law [00:03:34]: Hello. My name is Amy Law. I am a GAP from the graduate associate program with NASPA. I am from California. I currently attend the University of Southern California for my degree in post secondary administration and student affairs with my master's program. Especially as student affairs professionals, I feel like we can really model healthy excellence in our own lives and even contribute to that institutional culture by being student facing even as we go into higher levels that are not so student facing. I think maintaining a level of student support and student advisory, like, committees even and leveraging, like, student voices is definitely a perfect way to model healthy excellence because students know best what they need and students know best how to advocate for themselves. And if you are not, you know, in a point where you're at least, like, reaching out or asking them how they need the support, I feel like it's a little bit hard to understand them in that way. Amy Law [00:04:38]: So always making sure that you have another set of eyes, whether it's from a group of students or even just one student, will make such a big difference. Angela Watts [00:04:50]: Angela Watts, the University of Texas Health Science Center in San Antonio School Of Nursing. I'm the director for student success. I think that student affairs professionals can model healthy excellence in their own lives by really small ways in our day to day lives. Simple things like not eating lunch at your desk, taking that time away to rejuvenate during that hour and and really just modeling the behavior that we encourage in our students. When you take time off from work, actually disconnecting as much as possible and just really demonstrating for them how to have as much balance as possible even though we all know that it's impossible to be completely balanced with work life, but just demonstrating as much as possible the healthy behaviors that we encourage in our students. Asia Jones [00:05:39]: Asia Jones, associate director at the National Association for Student Affairs Professionals, AKA NASBA. So I believe one of the ways that we model healthy excellence is resting. Rest is resistance. So many years in student affairs, we've thought we've had to work sixteen and seventeen hour days to get things done. And the way we model in our own lives that healthy excellence is knowing when to take breaks, knowing when to rest, and setting boundaries around that to be able to still get the work done. But if we don't have any rest or any sleep, then we're doing things on a not even a half empty cup, like, maybe three fourths of a cup, and that's not working anymore. And so we've gotta find different ways to to set up boundaries so that within ourselves so that we can be the best to other people. Dr. Bernard Little [00:06:27]: I'm doctor Bernard Little, vice president for student affairs at Prairie State College. I think that one way that we can model healthy excellence in our own lives is being honest about our truths and what we experience. When I took on vice president for student affairs role, I also started therapy, my therapy journey, and it has really enhanced my life both personally and professionally. And I've been open and honest about that with my staff and, with others who work with me. And it has been a refreshing journey to see how they've been impacted by my story and my experience. Camden Doolittle [00:07:04]: My name is Camden Doolittle. I use they and them pronouns. I'm coming to you from the NASPA annual conference in New Orleans, but I am from the University of California Davis in the Sacramento region of California. I think healthy excellence for me looks like, especially in this political climate, owning who I am, all the time and with joy. I'm a trans and non binary person and we have so many of our students who share those same identities. And right now they're under attack. At federally, at all levels of government and society and showing up as a transhuman, that model is healthy excellence and and modeling boundaries. I don't have to be at all things all the time, but I am there for my community. Camden Doolittle [00:07:41]: Show students they can show up and step back as they need to because I think that's all the more important as we move through college and whatever comes next in this world. Charles [00:07:52]: I'm Charles, and we can model healthy excellence in our own lives while taking care of student well-being by finding ways to kinda put our mental health first. Relaxing, taking that time to really unplug, breathe, because you can't pour from an empty cup. So you gotta be ready and able. And Jessica agrees, so we share the same answer here. David Chow [00:08:20]: Right? Yes. Yes. Chris Hall [00:08:23]: Hi. I'm Chris Hall. I'm the director of residence life and student housing at Georgetown University Law Center. I think one of the things that we can do to really help our students is by modeling good work activities, making sure that, you know, we are working reasonable hours. We are, both in terms of daily and weekly, that we are not doing the kinds of things that we don't want our students to do. We don't wanna be, you know, burning the midnight oil or, putting things off to the last minute, things like that. I think that's probably what would help them with their well-being as much as anything. Clarissa Lau [00:08:59]: I am Clarissa Lau. My pronouns are she and her, and I work at the University of Toronto. I think the first is recognizing work life balance, being able to practice that, obviously, model that for students when we try to encourage students to study hard, play hard, and I think that's equally also the role of a student affairs professional. Dr. Dan Maxwell [00:09:21]: My name is Dan Maxwell. I serve as the interim vice president for student success and student life at the University of Houston downtown. When I think about modeling a healthy excellence in my life and the culture at the institution, I would say that I try to be my authentic self wherever I show up. I think by being comfortable with who I am and showing people the comfort of my identities and being in my spaces, I think when we can bring 100% of ourselves into our spaces, then we can do our better work in that way. Dan Balchak [00:09:52]: Dan Balchak, interim dean of students at Harvard Graduate School of Arts and Sciences. We can experience healthy excellence in our own lives by taking care of us and time management. And I can tell you I'm not very good at that. I've been working way too hard, but we really need to make space for ourselves and give ourselves grace to be healthy, to be able to support our students. David Chow [00:10:15]: Hello. My name is David Chow. I am currently the chair of the technology knowledge community for NASPA. So I think student affairs professionals, obviously, we have to take care of ourselves in order for us to effectively take care of our students. It's easy to forget sometimes because we want to serve our students. We wanna be there for them. But if we we don't practice what we preach to them, then we struggle and and our health is damaged and then ultimately we can't help our students. So I think just it's kind of practicing what we preach. Dan Balchak [00:10:41]: My name David Zimoyski. I'm senior associate dean of students at Boston University. This is an uncertain time in the higher education landscape, and I think what I am trying to do right now as best I can is stay calm, stay focused, be thoughtful, display care for others. And in doing so, I feel good about how I am spending my time day to day. And I think that is a, hopefully, a good example for others in my professional community. Dr. Deborah Wright [00:11:13]: I am doctor Deborah Wright, and I am with the George Washington University in Washington, DC. I am doctor Deborah Wright, and I am with the George Washington University in Washington, DC. Deidre Cobb [00:11:24]: Hi. My name is Diedrich Cobb, and I am from Fairmont State University in West Virginia, and I am the student success coordinator. I was hired under the title three grant with the intentions of being, first and foremost, a bridge between academic affairs and student affairs along with other responsibilities such as forming a student success support team and also overseeing a student ambassador program called the Student Empowerment Liaisons. Dr. Eddie Martinez [00:11:55]: Hello, everyone. My name is Eddie Martinez. I serve as the associate dean for student affairs at Suffolk County Community College. I think that we, as professionals, need to continue to honor ourselves. And when we're tired, take that break. When you wake up and you just feel, I need a mental health day, it's okay. That's why we have them. All too often, we in student affairs continue to push, push, push, and it's at the exp…

    Full show notes at the publisher

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