RETHINK RETAIL

Latest Episodes:

The Future of Commerce & Community with David Polinchock & Richard Honiball Jun 26, 2025

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The Future of Commerce & Community with David Polinchock & Richard Honiball Welcome to Rethink Retail, the podcast where we uncover the stories and strategies behind some of the most successful retail markets worldwide. From traditional giants to e-commerce disruptors, we explore the secrets behind their success and deliver insights to transform the real retail experience. In this episode, David Polinchock and Richard Honiball dive into how the future of retail blends AI, community, and unified commerce, especially through the eyes of the younger generation. Discover how the concept of the “third place” is evolving and why creating authentic, connected retail experiences matters now more than ever. 🔗 Join our global community: www.globalretailleaders.com

🎧 Future-Proofing Retail with a Unified Platform Jun 24, 2025

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In this podcast, top industry experts share how retailers can unify their in-store technologies to drive growth and improve customer experience. Featuring: 👤 Martin Bailie (MWB Advisory) 👤 Brian Kilcourse (RSR Research) 👤 Carl Boutet (Studio Rx) 👤 Pauline Monin (VusionGroup) Topics include: ✅ Connecting digital shelf solutions, IoT, and analytics ✅ Overcoming siloed systems ✅ Using real-time data to improve decisions and experiences

The Cyber Edge: Retail Security in an AI-Powered World Jun 23, 2025

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The Cyber Edge: Retail Security in an AI-Powered World by

The Future of AI-Powered Retail: Julia Xu of Multitasky Jun 23, 2025

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In this episode of Rethink Retail, recorded live from Shoptalk Europe in Barcelona, Nick Harbaugh sits down with Julia Xu, CEO and Founder of not one, but two trailblazing companies: Wayo, an AI-powered product sourcing platform, and Multitasky, a bold lifestyle brand making waves in traditional retail. 🎙 Julia shares: - Her journey from Alibaba executive to serial entrepreneur - How Wayo is using AI to streamline global sourcing and eliminate retail inefficiencies - The origin story of Multitasky, born in the early days of COVID and now sold in major retailers like Urban Outfitters and Anthropologie - What it takes to build and scale two businesses at once - Her vision for the future of AI, design, and consumer experience 💡 Whether you're in tech, retail, or just obsessed with innovation, this is a must-listen for anyone rethinking how products are made and sold. Join the conversation with our global retail community at www.globalretailleaders.com

Rethink Retail: AI & Human Connection with Paula Angelucci Jun 19, 2025

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On this episode of Rethink Retail, host April Sabral takes us into the heart of retail innovation with special guest Paula Angelucci. Broadcasting live from New York City, April and Paula dive deep into the evolving role of AI in brick-and-mortar stores. Paula brings her rich background working with Macy’s, Victoria’s Secret, and Burlington Stores, sharing how AI is not replacing, but empowering store associates to elevate customer experience. Together, they explore practical ways leaders can introduce AI to their teams, transforming fear into opportunity and enhancing product knowledge. Tune in for inspiring insights on leadership, the human connection in retail, and the future of AI in stores. Join the conversation with our global retail community at www.globalretailleaders.com.

How AI is Reshaping Shrink Prevention at Checkout Jun 18, 2025

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In this episode, Rethink Retail host Corin Dennison speaks with Christoph Annemuller (Diebold Nixdorf) and David Naumann (Verizon) about how AI, computer vision, and edge computing are transforming loss prevention. They explore how AI can spot mis-scans, recognize products in real time, and improve the self-checkout experience, while reducing theft and operational strain. You’ll learn: - Why 1/3 of shrink happens at the checkout - How AI is boosting accuracy without hurting CX - What makes edge computing essential for retail AI - Why solving real problems should come before picking the tech

From Boutique to Thousands of Doors: Vanessa Urenda’s Retail Journey Jun 16, 2025

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What does it take to scale a specialty brand from a handful of boutiques to thousands of retail doors worldwide? Bellamy Grindl chats with Vanessa Urenda, co-founder of ADA Collectiojn, shares her journey navigating distribution, building curated assortments, and partnering with the right retailers to grow successfully. Discover the strategy, execution, and market insights that make it happen. ⏱ Timestamps: [00:00] Vanessa’s early days & founding Audit Collection [03:15] Building a distribution network: from 50 to 2,500 boutiques [07:40] The power of curated assortments & market segmentation [11:20] Partnering with department stores & specialty retailers [15:00] Creating strategy & execution support for founders [18:45] Lessons learned on growth, retail partnerships & scaling 🔗 Join our community: www.globalretailleaders.com

From Catalog to Clicks: N Brown’s Evolution Jun 10, 2025

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What does it take to lead a legacy brand into the digital future? Flick Collingwood chats with Nuno Miller, Digital COO at N Brown Group, to explore the company’s bold transformation from mail-order giant to modern e-commerce player. Hear how N Brown is reshaping its culture, breaking down silos, and placing customer-centricity at the heart of its operations. ⏱ Timestamps: [00:00] N Brown’s legacy: From catalog to digital [02:30] Why transformation is more than just technology [05:45] OKRs, mission drives & cross-functional tribes [09:30] Breaking silos & building customer-first teams [13:30] The critical role of CEO sponsorship [17:30] Lessons learned: mindset shifts & cultural change [21:00] Nuno’s advice for leading successful digital transformations 🔗 Join our global community: www.globalretailleaders.com

Processor Technology in the Retail Landscape of Tomorrow Jun 04, 2025

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In this episode, Marc Scanlan chats with Maryia Zotorovich (Intel) and Christian Weber (Diebold Nixdorf) about the tech transforming retail. From AI-powered checkouts to energy-efficient hardware and modular POS, learn how innovation is meeting real-world retail needs. 🎙️ Discover how edge computing, AI workloads like item and age recognition, and sustainability innovations are reshaping the in-store experience and driving retail transformation. From modular POS systems to scalable infrastructure and cross-functional data synergy—this is the conversation retailers need to hear as we head into 2025. Tune in to learn how Intel and Diebold Nixdorf are partnering to meet the evolving needs of global retailers—and why adaptability and performance are key to staying competitive.

Rethink Retail: Bold Leadership & Luxury Operations with Valentino May 30, 2025

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On this episode of Rethink Retail, host Melissa Moore chats with Liliana Scyz, Wholesale Manager at Valentino, live from the Retail Technology Show! Liliana shares her incredible 20-year journey in retail, from Harrods to iconic luxury brands. Discover how a pivotal moment led her to Oxford Said Business School, transforming her view on leadership and the power of teamwork. We explore the essence of great leadership in luxury retail, the critical role of understanding people, and how technology drives customer-centric operations at Valentino. Liliana's bold approach and commitment to continuous learning offer invaluable lessons on embracing change and overcoming fear. Join our global retail community:www.globalretailleaders.com

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