Resilient Retail

Latest Episodes:

How The Goody Vault turns vintage finds into timeless stories Jun 10, 2021

Show notes

Emanuel Edwards took a big risk when he transitioned to managing his curated vintage brand The Goody Vault full-time in early 2021. Thanks to the fact that he’d already been building relationships via his one-on-one showroom experience for a couple years, he was ready to hit the ground running when the Vault moved from side hustle to main attraction. Emanuel’s success is rooted in his understanding that fundamentally, people buy from people. He crafts every in-store experience for maximum human connection, and that approach has built a community around the brand that’s hard to top.

Check out The Goody Vault and follow them on Instagram
Connect with Emanuel on LinkedIn
Connect with Kristen on Twitter and LinkedIn

Real Life Retail: Jenna Lam from Early Bird & Worm and Nest + Hatch Jun 09, 2021

Show notes

Join Steph LaPosta each week for Real Life Retail. A weekly segment with honest, candid conversations with retailers. In this episode, Jenna Lam, from Early Bird & Worm and Nest & Hatch, joins us to chat about starting a private label, the challenges of not being able to plan, and the rollercoaster of owning a business.

Styling for the stars: How Jennifer Fisher Jewelry forged an omnichannel brand Jun 08, 2021

Show notes

Jennifer Fisher has styled for clients from Miley Cyrus to Rihanna, but her jewelry brand’s major break came in 2006, when Uma Thurman wore one of Jennifer’s custom necklaces on the cover of Glamour magazine.

Since then, Jennifer Fisher Jewelry has exploded. Her creations have appeared in Vogue, Variety, People, Elle, and more. She’s expanded into a culinary line and the brand has recently opened retail locations in New York and Beverly Hills. Jennifer’s spent the past fifteen years building a brand that can change with the times while remaining true to her initial creative spark, and the results have been astounding. This conversation digs into the ways that Jennifer has remained flexible, authentic, and open over the years.

Check out Jennifer Fisher Jewelry and follow the brand on Instagram
Connect with Jennifer on LinkedIn and check out her food Instagram
Connect with Kristen on Twitter and LinkedIn

Resilient News: Halie's Season Finale. Prime Days, Etsy's new acquisition, and the woes of Bed Bath and Beyond Jun 04, 2021

Show notes

Join Kristen and Halie LeSavage to cover the hottest industry news and trends of this week. Sadly it's the last episode with Halie around but we’re here to chat about Amazon Prime Day and back to school shopping, Etsy’s acquisition of Depop, the power of physical retail, and Bed Bath and Beyond’s new changes.

Dough is Your Canvas: Creating the Future of Pizza with Ali Khan Lalani Jun 03, 2021

Show notes

A pizzeria isn’t generally what comes to mind when we think of retail, but General Assembly Pizza (also known as GA Pizza) isn’t exactly playing by the rules. Since 2017, they’ve been rewriting the playbook for fast casual.

Founder and CEO Ali Khan Lalani has built the brand around truly seamless customer experiences. That means focusing on the connections between technology and the range of mediums customers use to interact with the brand- online, dine-in, and everywhere in-between. This episode is all about the ways that GA Pizza serves their ever-expanding customer base.

Check out GA Pizza and follow them on Instagram
Connect with Ali Khan Lalani on LinkedIn
Connect with Kristen on Twitter and LinkedIn

Real Life Retail: Jeff St. Pierre, Retail Launch Engineer at Shopify Jun 02, 2021

Show notes

This week on Real Life Retail, Steph LaPosta is joined by Jeff St. Pierre, Retail Launch Engineer at Shopify, for an honest, candid conversation about what he’s learned in his own successes of working in retail, how to create a brand vision, and creating smart partnerships.

How Brik + Clik is using cutting-edge technology to test the boundaries of retail Jun 01, 2021

Show notes

This episode of Resilient Retail is a little different. Brik + Clik has spent the last eight months testing out a range of much-hyped technologies in their California location. Co-founder Hemant Chavan is here to tell Kristen what worked, what didn’t, and what to expect from the next decade in retail.

So here’s the name of the game: Kris quizzes Hemant on a range of technologies, and he talks us through what’s here to stay. This episode is loaded with actionable insights from one of the most cutting-edge brands in the retail world today. Kristen and Hemant dig into NFC tags, micro-fulfillment, gamification, and much, much more.

Check out Brik + Clik and follow them on Instagram
Connect with Hemant on LinkedIn
Connect with Kristen on Twitter and LinkedIn

Resilient News: Let's go glamping. How the hospitality industry is shifting with Kat Cole May 28, 2021

Show notes

This Friday, Kristen is joined with Kat Cole to cover the hottest industry news and trends of the week. This week we’re talking all things travel! As travel restrictions are lifting we’re seeing a trend in hospitality, immersive experiences, and the opportunities in the hospitality market.

Diamond in the rough: How Hill House Home went from personal vision to viral sensation May 27, 2021

Show notes

Hill House Home has exploded over the past couple of years, especially in the wake of a truly viral product known as the "Nap Dress.” Through it all, founder and CEO Nell Diamond has balanced customer demand and her own personal vision to craft a brand that’s both responsive to its customers and true to its founding aesthetic.

So how did Hill House grow from a Yale University incubator into a brand with a truly fanatic fan base? It comes down to Nell’s deeply humanistic approach to business. This episode of Resilient Retail is all about the ways that brands and customers build a story together and the amazing results those connections yield.

Check out Hill House Home and follow them on Instagram
Connect with Nell on LinkedIn and Instagram
Connect with Kristen on Twitter and LinkedIn

Real Life Retail: Tim Guram, Founder of 100 Years of Love May 26, 2021

Show notes

Join Steph LaPosta each week for Real Life Retail. A weekly segment with honest, candid conversations with retailers. In this episode, Tim Guram, Founder of 100 Years of Love joins the show to talk about the passion behind 100 Years of Love, the thought process behind a rebrand, and why the approach of being open and honest is important.

Our TOPPODCAST Picks

Follow Us

Stay Connected

Related Podcasts

Links

Stay Connected

Our TOPPODCAST Picks

Follow Us

Stay Connected

Resilient Retail

Related Podcasts

1

2

3

4

5

6