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    Business

    Radical Candor: Communication at Work

    Ready to love your job, crush your career goals, and become the kind of leader everyone actually wants to work with?
    Welcome to the Radical Candor podcast, where you’ll learn how to kick ass at work without losing your humanity. Host Amy Sandler and Radical Candor co-founders Kim Scott and Jason Rosoff to break down how you can Care Personally and Challenge Directly — the deceptively simple but powerful formula for building stronger teams, giving (and getting) better feedback, and leading with heart and clarity.
    Each episode is packed with real talk, relatable stories, and actionable tips to help you do the best work of your life while building the best relationships of your career. Whether you’re a manager, a team player, or dreaming bigger for your future, this is the podcast that will change how you show up at work — and in life. P.S. Don’t forget to check out Kim Scott’s New York Times and Wall Street Journal bestseller, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Want even more Radical Candor? Join the Radical Candor Community — free forever.

    Advertise

    Copyright: © Copyright Radical Candor 2024

    • Apple Podcasts
    • Google Play
    • Spotify

    Latest Episodes:
    Remarkably Candid: Insights from Guy Kawasaki 6 | 31 Aug 14, 2024
    Show notes

    Amy and Kim sit down with the remarkable Guy Kawasaki, Chief Evangelist at Canva and host of the Remarkable People podcast. The conversation delves into Guy's storied career, his insights on leadership, and his newest book, Think Remarkable: 9 Paths to Transform Your Life and Make a Difference. They explore the concept of being remarkable, the importance of saying yes, and the value of grit, growth, and grace in both personal and professional life. With humor and candor, Guy shares anecdotes from his journey, offering listeners valuable lessons on how to make a difference and lead a meaningful life. Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:

    • Transcript
    • Guy Kawasaki
    • Books | Guy Kawasaki
    • Guy Kawasaki's Remarkable People Podcast
    • Think Remarkable | Guy Kawasaki
    • Guy Kawasaki | Substack
    • Is There Better Than Better | Ellen Langer
    • Developing a Growth Mindset with Carol Dweck
    • Mindset | Carol Dweck
    • Kim Scott: The Power of Radical Respect and Candor | YouTube
    • The Problem With Passion 3 | 9 | Radical Candor
    • Beyond 'Sorry': How to Apologize and Mean It 6 | 22 | Radical Candor


    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube


    Chapters:
    (00:00:00) Introduction
    Kim and Amy introduce guest Guy Kawasaki, chief evangelist, author and host of the Remarkable People podcast.
    (00:03:31) The Power of Saying Yes
    Guy discusses his "default to yes" philosophy and its impact on his career.
    (00:07:29) Defining Remarkable
    Exploring what it means to be remarkable and how everyone can make a difference.
    (00:12:29) Jane Goodall on Remarkable People
    The serendipitous chain of events that led to Jane Goodall being the first podcast guest.
    (00:16:42) The Importance of Environment in Growth
    How the right environment is crucial for fostering a growth mindset.
    (00:22:02) The Difference Between Passion and Interest
    Challenging the definition of passion, and the idea that interests can evolve into passions.
    (00:25:23) Get Interested in Your People
    A personal story that illustrates the importance of sharing interests with others.
    (00:31:40) Dealing with Stereotypes
    Personal experience with racial stereotyping and advice on handling it with humor and grace.
    (00:40:14) Connecting with People of Opposing Viewpoints
    The approach of asking “how” instead of “why” to foster understanding in difficult conversations.
    (00:44:48) Be Curious, Solve Problems, Do Good
    Stacey Abrams' mantra and how it aligns with the themes in Guy’s book.
    (00:47:34) Overcoming Imposter Syndrome
    Advice on recognizing and overcoming imposter syndrome.
    (00:57:02) The Art of Making Decisions Right
    Focus on making decisions right, not just making the right decision.
    (01:01:26) Lessons in Motivation
    A story about mistaken identity and the unexpected sources of motivation.
    (01:07:44) Conclusion

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    Workplace Harassment: Tackling Toxicity at Work 6 | 30 Aug 07, 2024
    Show notes

    Kim and Jason tackle a challenging listener question about dealing with severe workplace harassment. They explore the importance of managerial action, share insights on effective documentation, and provide practical advice for identifying supportive work environments during job searches. Personal anecdotes highlight the nuances between bias and bullying, and the hosts emphasize the critical need for creating and enforcing consequences for toxic behavior. Tune in to this episode of Radical Candor for actionable tips on fostering a respectful and safe workplace. Get all of the show notes at RadicalCandor.com/podcast.


    Episode Links:

    • Transcript
    • The No Asshole Rule: Robert Sutton | Amazon
    • Workplace Bullying: Ignoring Bullies Doesn't Work - Try This Instead | Radical Respect LinkedIn
    • Reflecting On One Very, Very Strange Year At Uber | Susan Fowler
    • Firstround Review: Tips for Leaders - Code of Conduct | Radical Candor

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    Chapters:
    (00:00:00) Introduction
    Kim and Jason introduce the episode, featuring a listener's story of workplace harassment.
    (00:02:30) Initial Reactions and Harassee’s Efforts
    The severity of the harassment and acknowledgment of the proactive steps already taken.
    (00:04:46) Analysis of Harassment
    An outline of the harassing behavior and the question of why it was allowed to continue.
    (00:07:02) The Role of Management
    The importance of defining and creating consequences for bullying and harassment.
    (00:09:45) The Impact of Workplace Bullying
    The broader impact of unchecked bullying on team dynamics and company culture.
    (00:15:48) Recognizing and Avoiding Toxic Workplaces
    Tips on identifying supportive workplaces during job interviews.
    (00:17:23) The Importance of a Code of Conduct
    The value of a clear Code of Conduct in preventing and addressing workplace harassment.
    (00:18:21) Past Experiences with Bullying
    Personal anecdotes and differentiating between bias and bullying behavior.
    (00:21:33) Radical Candor Checklist
    Actionable tips for both employees and managers to handle and prevent workplace bullying.
    (00:23:22) Conclusion

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    Building Better Relationships: The FAQ Finale 6 | 29 Jul 31, 2024
    Show notes

    In the finale of the Radical Candor FAQs series, together Kim, Jason, and Amy answer a new round of most frequently asked questions about Radical Candor. They explore how Radical Candor operates across different cultures and discuss strategies for managing defensiveness in feedback. Through personal anecdotes and practical advice, they illustrate how to apply Radical Candor both at work and at home. The episode also delves into the importance of building authentic relationships, increasing employee retention, and enhancing team productivity through clear and compassionate communication. Concluding with the handy Radical Candor checklist, this episode is packed with insights to help listeners become better leaders and communicators. Get all of the show notes at RadicalCandor.com/podcast.


    Episode Links:

    • Transcript
    • How To Navigate Feedback Conversations On Diverse Teams | Radical Candor
    • Radical Candor Cultural Differences
    • Radical Candor Knows No Boundaries
    • Responding To Negative Feedback: 5 Ways To Disagree | Radical Candor
    • Navigating Emotional Reactions at Work | Radical Candor 2 |16
    • Tacoma Narrows Bridge history - Bridge - Lessons from failure
    • Radical Respect | Amazon Books
    • Applying Radical Candor To Dysfunctional Family Dynamics | Radical Candor
    • The Four Horsemen: Criticism, Contempt, Defensiveness, and Stonewalling
    • Radical Candor Q&A: Jason Answers Our Most Frequently Asked Questions 6 | 28
    • Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:
    (00:00:00) Introduction
    Kim, Jason and Amy introduce the episode's topic of Radical Candor FAQs.
    (00:00:24) Radical Candor in Different Cultures
    How Radical Candor varies across cultures and the importance of adjusting communication styles.
    (00:07:22) Defensive Reactions to Feedback
    Advice for dealing with defensive reactions when giving feedback.
    (00:09:16) Three Stories of Defensive Reactions
    Three personal stories illustrating different approaches to handling defensive reactions to feedback.
    (00:13:32) Managing Emotions and Defensiveness
    Managing one's own emotions and defensiveness when providing feedback.
    (00:20:13) Addressing Power Dynamics
    Power dynamics when dealing with physically or hierarchically intimidating individuals.
    (00:29:20) Radical Candor at Home
    Applying Radical Candor in personal relationships and its benefits at home
    (00:36:34) Radical Candor as a Communication Model
    Radical Candor being not just a feedback model but a comprehensive communication model.
    (00:38:25) Building Collaborative Relationships
    How Radical Candor fosters collaboration, improves relationships, and increases employee productivity.
    (00:44:21) Radical Candor Tips
    Summary of key tips from the episode for practicing Radical Candor.
    (00:45:43) Conclusion

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    Feedback In Multigenerational Workplaces & More FAQs 6 | 28 Jul 24, 2024
    Show notes

    Jason shares his perspective on defining Radical Candor, addressing its misuse, and handling feedback in various work environments, including remote, hybrid, and multi-generational workplaces. The conversation covers effective communication strategies, building relationships, and maintaining accountability. Jason also discusses navigating toxic work environments and offers rapid-fire answers to common questions. Tune in for a thoughtful exploration of how to apply Radical Candor in different contexts to foster better relationships and clearer communication. Get all of the show notes at RadicalCandor.com/podcast.


    Episode Links:

    • Transcript
    • The Evolution of Email: From DARPA to Daily Overwhelm | LinkedIn
    • Frequently Asked Questions About Radical Candor
    • Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27
    • App Overload At Work | Radical Candor Podcast 6 | 21
    • How to Practice Radical Candor With Your Boss | Radical Candor Podcast 3 | 10
    • Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18
    • Practicing Radical Candor In Remote Workplaces | Radical Candor Podcast 3 | 7
    • How to Choose a Radically Candid Boss | Radical Candor Podcast 3 | 13

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Jason and Amy introduce the episode, in which Jason answers the same FAQs posed to Kim in the previous episode.
    (00:01:08) Defining Radical Candor
    Jason’s definition of Radical Candor and how it can differ based on personal interpretation.
    (00:02:18) Misuse of Radical Candor
    What to do when someone uses Radical Candor as an excuse to act like a jerk.
    (00:06:53) Challenges in Remote and Hybrid Environments
    The application of Radical Candor in remote and hybrid work settings.
    (00:12:43) Building Relationships
    Tips for building relationships, such as having regular one-on-one conversations outside of the usual work context.
    (00:15:59) Multi-Generational Workplace Dynamics
    Challenges and solutions for practicing Radical Candor in a multi-generational workplace.
    (00:23:03) Accountability and Generational Differences
    Clarifying expectations and appreciating different perspectives on work value.
    (00:26:38) Being Radically Candid with Your Boss
    Strategies for practicing Radical Candor with one's supervisor.
    (00:29:51) Dealing with Toxic Work Cultures
    Navigating and transforming toxic workplace environments using the principles of Radical Candor.
    (00:36:03) Radical Candor Tips
    A quick recap of key points from the episode in a lightning speed round.
    (00:38:32) Conclusion

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    Radical Candor is Not an Excuse to Act Like a Jerk 6 | 27 Jul 17, 2024
    Show notes

    Kim and Amy answer some of the most frequently asked questions about Radical Candor in a fun and engaging quiz show format. They cover key topics such as handling people who misuse Radical Candor as an excuse to act like a jerk, the challenges and benefits of practicing Radical Candor in remote and hybrid work environments, and navigating generational differences in the workplace. They also provide actionable advice on being radically candid with your boss and dealing with toxic work cultures. Listen in for insightful discussions, practical advice, and a touch of humor as Kim and Amy share their experiences and answer your radically candid questions. Get all of the show notes at RadicalCandor.com/podcast.

    • Transcript
    • Radical Candor FAQs
    • How to Be Radically Candid With Your Boss
    • Practicing Radical Candor In Remote Workplaces


    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Kim and Amy introduce the episode, a Q&A style discussion to address frequently asked questions about Radical Candor.
    (00:02:39) Misuse of Radical Candor
    Handling situations where Radical Candor is used as an excuse for aggressive behavior.
    (00:07:04) Impact of Intent and Observations
    Distinguishing between good intentions and bad behavior and how to address observed impacts.
    (00:10:47) Radical Candor in Remote Settings
    The challenges and adaptations necessary for implementing Radical Candor in remote or hybrid work environments.
    (00:15:21) Intentionality in Communication
    The importance of intentional check-ins and maintaining open communication channels in virtual settings.
    (00:20:51) Radical Candor Across Generations
    Applying Radical Candor in multi-generational workplaces, focusing on mutual respect and understanding.
    (00:25:36) Candid Conversations with Leadership
    Approaching conversations with leaders in a candid manner, especially when resistant to feedback.
    (00:32:33) Radical Candor Tips
    A quick recap of key points from the episode in a lightning speed round.
    (00:33:51) Conclusion

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    Radical Candor “Asks” Jeff Wetzler: The Foundational Skill of Asking Questions 6 | 26 Jul 10, 2024
    Show notes

    The fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor. Kim sits down with Jeff Wetzler, author of "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life." Recorded live, the conversation explores the fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor. Jeff shares insights from his book, discussing the importance of tapping into the knowledge and perspectives of those around us. They delve into the five practices of “The Ask Approach" and reflect on audience questions, offering valuable takeaways for leaders and individuals alike. Tune in to learn how to transform your communication and leadership through the power of asking questions. Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:

    • Transcript
    • Jeff Wetzler: LinkedIn
    • Ask | Jeff Wetzler
    • Radical Candor Coffee Break: Exploring The Ask Approach YouTube

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Amy introduces a conversation between Kim and Jeff Wetzler, founder of “The Ask Approach” and author of “Ask.”
    (00:01:01) Jeff's Book "Ask"
    Jeff explains the premise of his book and the importance of tapping into the hidden wisdom of those around us.
    (00:02:50) The Desire to Read Minds
    The common desire to read minds and how asking questions effectively achieves this.
    (00:04:00) Misinterpretations and Feedback
    The challenges of interpreting facial expressions and the importance of asking directly.
    (00:05:08) Ruinous Empathy
    The concept of ruinous empathy and the reasons people withhold valuable feedback.
    (00:08:14) The Importance of Commitment Conversations
    The need for clear commitment conversations in management and leadership.
    (00:11:11) The Certainty Loop
    The concept of the certainty loop, and how assumptions shape perceptions and limit curiosity.
    (00:13:01) Expanding the Repertoire of Questions
    The need for a variety of questions to uncover deeper insights and perspectives.
    (00:14:30) Strategies for Quality Questions
    Strategies for posing quality questions and highlights the importance of soliciting feedback.
    (00:17:28) Inviting Critical Feedback
    The importance of explicitly inviting critical feedback and how to respond to it constructively.
    (00:19:22) Checking for Understanding
    Better ways to check for understanding without sounding patronizing.
    (00:23:04) Handling Emotional Responses
    The value of curiosity in handling emotional responses and moving towards Radical Candor.
    (00:25:32) Listening to Learn
    The concept of listening to learn, focusing on content, emotion, and action.
    (00:28:04) Choosing Curiosity
    Curiosity as a choice and foundational step in the ASK approach, which focuses on learning from others.
    (00:29:44) Making It Safe
    Strategies to make it safe for others to share their thoughts and the role of psychological safety.
    (00:33:40) Pose Quality Questions
    Differentiating between clumsy and quality questions, and asking questions that seek to understand others genuinely.
    (00:39:04) Listen to Learn
    Listening effectively not just for content, but also the emotion and action in the words.
    (00:40:37) Reflect and Reconnect
    Reflecting on feedback and reconnecting with the person who provided it to ensure clarity and appreciation.
    (00:43:32) Conclusion

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    Radical Respect: The Jedi Mind Trick 6 | Bonus Jul 03, 2024
    Show notes

    This week Radical Candor shares an episode of Radical Respect, where Kim and co-host Wesley Faulkner discuss the dreaded bloviating BSer with guest Tyler Chou, The Creators' Attorney.

    Failing to call people on their BS breeds problematic overconfidence that can harm collaboration and team confidence, especially among team members who are systematically disadvantaged. In this episode, Kim and Wesley discuss bloviating BS with Hollywood attorney Tyler Chou, who shared her experience working under a boss with no entertainment experience but strong connections in the industry. Even though she was more knowledgeable, his BS made her feel gaslit and afraid to speak up.

    Tyler Chou has been a Hollywood attorney for the last 15 years. Having worked in VP and SVP roles at companies like Disney, Skydance, BuzzFeed and Open Road Films. As well as large law firms. Tyler has been the lead attorney on 16 feature films including Saving Mr. Banks and Cinderella. She has some battle stories to share about how brutal it is to work as an Asian woman in a white, man dominated industry.

    Now, Tyler is the Founder & CEO of Tyler Chou Law for Creators and her life’s mission is to protect creators. She’s deeply passionate about helping young creators with millions of subs grow their businesses to 6-7 figures and functions as a fractional COO and GC. She is a thought leader who discusses the intersection of Hollywood and digital media and believes YouTube is the new Hollywood.

    A year ago Tyler started her own YouTube channel as a creative challenge and has been blown away by how quickly her channel has grown. Her channel focuses on creators, helping them build out their businesses.


    Episode Links:

    • Transcript
    • Tyler Chou: The Creators' Attorney | YouTube
    • The Creator's Attorney | Linktree
    • Original Episode: Radical Respect S3 | Ep1 - The Jedi Mind Trick Website / YouTube

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    Chapters:
    (00:00:00) Introduction
    Kim and co-host Wesley introduce guest Tyler Chou, The Creators' Attorney.
    (00:01:17) Creators' Attorney Explained
    Tyler discusses her focus on YouTube creators and the legal challenges they face.
    (00:02:10) Media Challenges and Solutions
    The legal needs of creators and Tyler's personal journey to YouTube content creation.
    (00:05:36) Workplace Dynamics and BS
    Examination of 'bloviating BS', its impact on workplace dynamics, and systemic issues.
    (00:08:27) Experiences with Bloviating BS
    Personal experiences with bloviating BS in professional and personal life, reflecting on the challenges and impacts.
    (00:13:51) Hollywood's Broken System
    The systemic issues in Hollywood, including nepotism and gaslighting by bosses.
    (00:17:35) Speaking Up and Taking Action
    The difficulties and importance of speaking up against BS, especially for women and marginalized groups.
    (00:24:00) Tyler's Hollywood Experience
    Tyler elaborates on her challenging experiences in Hollywood, including job insecurity and gaslighting.
    (00:26:36) Transition to the Creator Economy
    Transition to the creator economy, the growth of the law firm, and the importance of protecting creators legally.
    (00:31:07) Hiring and Work Culture
    Tyler talks about her hiring philosophy and ensuring a positive work culture in her law firm.
    (00:35:44) Explicit Agreements in the Workplace
    The importance of making implicit agreements explicit in professional relationships and contracts.
    (00:37:27) Contact Information
    How listeners can reach Tyler for legal advice and support in the creator economy.
    (00:38:58) Conclusion

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    Breaking the 'Word Police' Myth: How Inclusive Language Builds Stronger Teams 6 | 25 Jun 26, 2024
    Show notes

    Kim, Jason, and Amy discuss the importance of using inclusive language and the impact of non-inclusive language, often dismissed as being "too sensitive.” They explore the concept of "red words," terms that can shut down communication by triggering negative reactions, and emphasize that good communication is measured by its impact on the listener. They share personal anecdotes illustrating how specific words can cause offense and stress the importance of being mindful of the language used to foster an environment of mutual respect and understanding. The episode also delves into the resistance some people have to changing their language and how acknowledging and adapting to others' sensitivities can significantly improve communication and relationships. Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:

    • Transcript
    • The Word Police: Have We Become Too Sensitive? | Radical Respect Newsletter
    • Beyond 'Sorry': How to Apologize and Mean It 6 | 22 | Radical Candor

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:


    (00:0:33) The Impact of 'Red Words'
    The concept of "red words," phrases that trigger negative reactions and shut down communication.
    (00:04:32) The Effect of Words
    How certain words can create different responses and understanding these reactions.
    (00:07:19) Addressing Non-Inclusive Language in Emails
    Non-inclusive language in emails and how it can be handled to avoid excluding team members.
    (00:08:59) Handling Public Criticism and Correction
    A story about receiving feedback on social media, and the importance of accepting corrections publicly.
    (00:11:18) ROI of Inclusive Language
    The ROI of changing language to be more inclusive.
    (00:14:58) Overcoming Resistance and Acknowledging Bias
    Why some people resist changing their language, and acknowledging and addressing biases.
    (00:17:46) Current Relevance of Biased Language
    Current issues with language in society, emphasizing the need to avoid perpetuating harmful behaviors.
    (00:20:47) The Impact of Words on Relationships
    The role of words in building respectful environments and how using the right language can enhance relationships.
    (00:26:19) Apologizing for Language Mistakes
    How to handle mistakes in language use, and the importance of being open to reminders and corrections.
    (00:29:38) Issues with Traditional Titles
    Why certain terms can be problematic due to their prescriptive and exclusionary nature.
    (00:32:01) Radical Candor Tips
    Practical tips for implementing Radical Candor, including owning mistakes and responding with curiosity to feedback.
    (00:34:57) Conclusion

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24 Jun 19, 2024
    Show notes

    On this episode of the Radical Candor podcast, Kim Scott interviews Matt Abrahams, a Stanford lecturer and author of "Think Faster, Talk Smarter." Matt explains how his book is geared toward everyone, from introverts to extroverts, and provides advice for handling impromptu speaking situations. They also address workplace dilemmas, such as navigating feedback in fast-paced environments and managing team dynamics where quick problem solvers are favored. The episode emphasizes the importance of clear, concise communication and the value of diverse thinking styles in enhancing team performance. Get all of the show notes at RadicalCandor.com/podcast.


    Episode Links:

    • Transcript
    • Matt Abrahams
    • Think Faster, Talk Smarter | Matt Abrahams
    • Think Fast, Talk Smart: The Podcast | Stanford Graduate School of Business
    • Matt Abrahams | Stanford GSB Profile
    • Elevating Introverts At Work | Radical Candor Podcast
    • The Feedback Loop | Radical Candor
    • Yes, And | Kelly Leonard
    • STFU | Dan Lyons
    • Improv Wisdom | Patricia Ryan Madson
    • Poised

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Host Amy introduces the episode, a conversation between Kim Scott and Matt Abrahams, an expert in communication and lecturer at Stanford GSB
    (00:00:59) Misunderstanding Radical Candor
    Clarifying misunderstandings related to the books "Radical Candor" and "Think Faster, Talk Smarter."
    (00:02:20) Addressing Workplace Dilemmas
    Analysis of a listener-submitted workplace dilemma and strategies foreffective communication in fast-paced work environments.
    (00:07:20) Strategies for Introverts in Meetings
    Advice for introverts to contribute effectively in meetings, including listening actively and summarizing.
    (00:09:48) Handling Spontaneous Speaking Situations
    How to handle spontaneous speaking situations and turning challenging questions into opportunities.
    (00:15:46) Addressing Unpreparedness and Difficult Questions
    Strategies for admitting unpreparedness and effectively managing difficult questions.
    (00:18:07) Next Level Feedback
    Providing actionable feedback to help individuals develop executive presence.
    (00:21:40) Managing Anxiety in Communication
    Techniques to manage anxiety and handle situations when one blanks out during communication.
    (00:28:30) Silence and Active Listening
    Handling situations where the audience or colleagues are not actively listening.
    (00:30:55) Addressing Bloviating BSers
    How to deal with individuals who dominate conversations.
    (00:38:17) Value of Improvisation in Communication
    The benefits of improvisation classes for enhancing communication skills.
    (00:40:27) Interrupting and Being Interrupted
    Balancing the need to interrupt with maintaining respectful communication.
    (00:44:31) Supporting Non-Native English Speakers
    Advice for non-native English speakers to improve their communication.
    (00:48:03) Conclusion

    Learn more about your ad choices. Visit megaphone.fm/adchoices


    The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23 Jun 12, 2024
    Show notes

    Jason and Amy discuss the nuanced art of feedback using the CORE model—Context, Observation, Result, and nExt stEps, explaining how it can transform feedback into a powerful tool for growth and clarity. Whether it’s navigating simple day-to-day acknowledgments or tackling complex, emotionally charged feedback scenarios, they provide actionable strategies that can be immediately applied at work. This episode delves not only into the mechanics of CORE, but also how to implement it to foster a culture of open, productive dialogue and promote continuous development. Get all of the show notes at RadicalCandor.com/podcast.


    Episode Links:

    • How To Give Feedback Using The CORE Method | Radical Candor
    • Transcript

    Connect:

    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • YouTube

    Chapters:

    (00:00:00) Introduction
    Hosts Jason Rosoff and Amy Sandler introduce the episode’s focus on feedback, particularly exploring the CORE model.
    (00:01:07) The CORE Model Explained
    An outline of the CORE model, emphasizing its importance in structuring feedback and improving communication clarity.
    (00:02:16) Preparing for Feedback Conversations
    The value of thinking through feedback before conversations using the CORE model, and the need for flexibility in discussions.
    (00:04:08) Examples of CORE in Practice - Praise
    Examples of using the CORE model for giving praise, including a quarterly budget review meeting scenario.
    (00:08:09) Examples of CORE in Practice - Criticism
    How to use CORE for criticism, detailing potential challenges and how to stay supportive and collaborative.
    (00:13:29) Checking for Alignment and Understanding
    Checking for alignment and understanding during feedback conversations, ensuring both parties are on the same page.
    (00:17:56) Real-World Example of Miscommunication
    A personal experience of miscommunication with a peer manager and how using the CORE model would have improved it.
    (00:22:12) Empathy and Collaboration in Feedback
    The importance of empathy and understanding the other person's perspective before giving feedback, enhancing collaboration.
    (00:25:44) Addressing Complex Feedback Scenarios
    Handling complex feedback situations and the need for ongoing conversations and incremental next steps.
    (00:29:10) Radical Candor Tips
    A checklist of tips to implement Radical Candor, emphasizing the CORE model, checking for alignment, and encouraging collaboration
    (00:31:21) Conclusion

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