Product Love

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Scott Belsky joins Product Love to talk about exploring the edges of your product Dec 04, 2019

Show notes

I asked Scott Belsky the age-old product cliché — is product management a science or an art? His answer was that it’s clearly both. Sure, product management has scientific themes — there’s the experimentation, testing, and data. But it also calls on some things that are more qualitative, like empathy for the user and the creativity necessary to stay competitive. Before he was the chief product officer at Adobe, he was the CEO and founder of Behance, a platform that allows creatives to share their portfolios. He also had a brief stint as an entrepreneur and investor, and wrote two books: Making Ideas Happen, and The Messy Middle. This week on Product Love, Scott and I talked about the science and art of product management.

Tatyana Mamut joins Product Love to talk about customer centricity and wildly successful products Nov 21, 2019

Show notes

This week on Product Love, I talked to Tatyana Mamut, the Head of Product at Nextdoor. Nextdoor is a social networking site for neighborhoods. Before that, she advised and consulted in the blockchain space for a year. She’s led the product team at Amazon Web services, Salesforce, and has even led a bunch of innovation products at IDEO. But her resume doesn’t stop there, she also has her PhD in economic and cultural anthropology.

On this episode of Product Love, Tatyana and I talked about building a team, evangelizing for customers, and the impact of a wildly successful product.

Christian Idiodi joins Product Love to talk about customer-centric product managers, and driving digital transformation Nov 19, 2019

Show notes

This week on Product Love, I talked to Christian Idiodi, a partner at Silicon Valley Partner Group. Silicon Valley Partner Group was created to share senior level experience and best practices with technology companies. At SVPG, Christian stays engaged with the product community by mentorship. He works closely with two student-led startups every year.

Like most people, Christian stumbled into product management unintentionally.

When he worked at CareerBuilder, he won an annual competition where individuals could submit their entrepreneurial ideas. If they won, they could get funding and time to work on it. Spoiler: He won the competition. So what does he do with a massive check and a responsibility to run a business? In some ways, product management probably called out to him first.

To this day, he's been a product leader for over 15 years and has launched over 120 products.

On this week’s episode, we talked about customer-centric product managers, and his favorite interview question.

Oji Udezue joins Product Love to talk about the human side of software and customer conversations Nov 06, 2019

Show notes

This week on Product Love, I sat down with Oji Udezue, VP of Product at Calendly. Before Calendly, he was the Head of Product at Atlassian. While Oji and I joked a lot about the enigmatic 10x product manager that came from Twitter memes, he also expressed how the role has gotten a bit mysterious. We also discussed the human side of building software, and how to optimize customer calls.

Benjamin Earl Evans joins Product Love to talk about inclusive design and bias in product Nov 06, 2019

Show notes

This week on Product Love, I sat down with Benjamin Earl Evans, inclusive design lead at AirBnB. In this episode, Ben discusses the importance of inclusive design, and the three types of bias that product managers tend to fall victim to.

Mada Seghete joins Product Love to talk about driving growth and virality in the mobile space Nov 06, 2019

Show notes

This week on Product Love, I talked to Mada Seghete, cofounder of Branch.io, as well as Head of Strategy and Market Development. Branch.io is a mobile linking and attribution platform. This week on Product Love, we talked about how companies can drive mobile growth and virality in product.

Jason VandeBoom joins Product Love to talk about bootstrapping your company and finding customer champions Nov 06, 2019

Show notes

This week on Product Love, I talked to Jason Vandeboom, CEO and Founder of ActiveCampaign. ActiveCampaign is an email marketing, marketing automation, sales automation and CRM software platform for small-to-mid-sized businesses.

Growing up, he always had a passion for building things. His entrepreneurial career started from finding jobs online where he could provide services like web design, custom solutions, or intranets. He even had a consulting job at a local internet agency. But unlike what you expected, he pursued fine arts in college. He admits it’s a weird blend, but the mix of science and art inevitably leads to product.

This week on Product Love, Jason and I talked about the freedom and limitations of bootstrapping, as well as making champions out of your customers.

Duncan McCreery joins Product Love to talk about the intersection between customer experience and product management Nov 06, 2019

Show notes

At MemberClicks, product managers have to be entrepreneurs that own the product from top to bottom. Meaning, during pre-launch, they own the entire lifecycle. They do the initial marketing, positioning, sales, and support calls. This way, they're able to witness how the customer feels each product lifecycle, and they're able to make fixes as they go. This also helps build the credibility for product managers within their own organization.

Marty Duffy joins Product Love to talk about hiring PMs at G2Crowd, and building a growing environment Nov 06, 2019

Show notes

This week on Product Love, I talked to Marty Duffy, VP of Product at G2Crowd. G2Crowd is is the world’s largest tech marketplace where businesses can discover, review, and manage the technology they need to reach their potential. We talked about how Marty hires product managers at G2 (he even provides a homework example!), and how he builds an environment for PMs to go faster.

Jay Brewer joins Product Love to talk about experience design and the security space Nov 06, 2019

Show notes

This week on Product Love, I caught up with Jay Brewer, the VP of Experience Design at Rapid7. Jay shares what experience design entails in the security space, and how product managers can optimize from learning about experience design. He also shares how working in video games has benefitted his sense of product thinking.

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