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    Business

    Problem Solved: The IISE Podcast

    Conversations with industrial and systems engineers about their work, ideas and solutions. This podcast will feature both IISE members and non-members who come from diverse backgrounds in both academia and industry to discuss a wide range of topics as it relates to their work as well as some off-beat topics that we think you, our audience, will find fascinating.

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    Copyright: © 2019 IISE

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    Latest Episodes:
    From Classroom to Career: Young Professional Lessons from the First 5 years Jan 13, 2026
    Show notes

    From Classroom to Career: Young Professional Lessons from the First Five Years

    The first five years of your career can feel like a crash course in the real world. One moment you’re confident in your coursework, and the next you’re navigating ambiguity, imposter syndrome, and expectations no syllabus ever prepared you for.

    In this episode of Problem Solved, we sit down with three IISE Young Professionals — Helen Siegrist, President of IISE Young Professionals, Jessica Aujla, and Gordon Quach — for an honest, roundtable conversation about what it actually looks like to transition from the classroom to the workforce.

    Together, they reflect on:

    • The transition and shock of the first year out of school
    • Finding your footing and earning trust in years two and three
    • Growing confidence, leadership, and career direction in years four and five
    • Navigating imposter syndrome, mentorship, and professional identity
    • How IISE and the Young Professionals community can support growth along the way

    This episode isn’t about having all the answers — it’s about learning through experience, community, and reflection. Whether you’re a student, a recent graduate, or early in your professional journey, this conversation offers perspective, reassurance, and practical insight from those who’ve been there.

    🎙️ Problem Solved — real conversations about industrial & systems engineering in practice.

    Learn more about IISE Young Professionals here and on LinkedIn.

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Trailer | From Classroom to Career: Young Professional Lessons from the First 5 years Jan 06, 2026
    Show notes

    The first five years of your career can feel confusing, unstructured, and overwhelming — even for high-performing industrial and systems engineers.

    In this trailer for an upcoming episode of Problem Solved, IISE Young Professionals Jess Aujla, Helen Siegrist, and Gordon Quach share candid reflections on what it really feels like to move from the classroom into the workforce — from losing the structure of school, to finding confidence, setting boundaries, and learning how to grow without burning out.

    If you’re early in your career — or mentoring someone who is — this conversation will feel familiar.

    🎙️ Full episode drops next week.
    Subscribe now so you don’t miss it.

    Learn more about IISE Young Professionals here and on LinkedIn.

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    What if Santa was an ISE? Dec 16, 2025
    Show notes

    🎅✨ Here’s the problem: Santa’s operation defies all logic. One night. Billions of deliveries. Zero defects. A global supply chain that never misses a deadline.

    So…what if Santa is an industrial and systems engineer?

    In this festive special of Problem Solved, IISE members and volunteers share short, creative voice memos imagining how Santa’s North Pole operation uses IE/ISE tools—from logistics optimization to quality management, ergonomics, capacity planning, predictive analytics, Just-In-Time systems, continuous improvement, facility layout, human factors, and more.

    You’ll hear six fun, clever, and surprisingly insightful takes on Santa’s world-class system—including:
    🎁 Why Santa’s naughty-or-nice list is really a data governance process
    🎁 How his workshop rivals Amazon
    🎁 How ergonomics keeps the elves injury-free for 500+ years
    🎁 Why Santa’s sleigh route is the ultimate Traveling Salesman Problem
    🎁 Lean Six Sigma at the North Pole
    🎁 And—what the Grinch, Jack Skellington, and Santa can teach us about operations

    Then we wrap it all up with a special story from IISE CEO Don Greene, who shares the tale of the Christmas Eve when Santa called IISE for help…and how industrial engineers saved the holiday.

    Whether you’re an ISE, a student, a Santa enthusiast, or someone who loves a good systems-thinking twist, this episode is full of joy, clever insights, and holiday magic—the ISE way.

    🎄 Happy Holidays from all of us at IISE and Problem Solved!

    Thank you to our guests who shared their creativity with us! Ali Anderson, Gordon Quach, Kristine Dungo, Madeline Shoot, Laura Albert, Ashley Benedict, and Don Greene!
    🎧 Listen now, share with a colleague, and spread some IE cheer.


    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Inside the IISE Innovation Cup: How Bold Ideas Become Industry Breakthroughs Dec 09, 2025
    Show notes

    Across industries, teams are solving massive, complex challenges — but too often, those breakthroughs stay hidden inside their organizations. The IISE Innovation Cup, sponsored by the University of Tennessee Knoxville, changes that. It gives teams a global stage to showcase measurable results, real-world impact, and the power of industrial and systems engineering in action.

    In this episode of Problem Solved, we take you inside the Innovation Cup- what it is, why it matters, and what great innovation truly looks like.

    You’ll hear from:
    • Tom Mazzone, Innovation Cup committee member, on why the Cup exists and how it elevates ISE work
    • Aniket Ramekar (Mayo Clinic), on the digital door-sign project that transformed clinical workflows
    • Rishabh Bhandawat (Smurfit WestRock), on optimizing spare-parts inventory
    • Bill Harrington, Innovation Cup committee member, on the criteria that separate a good project from a great one

    Whether you work in healthcare, manufacturing, supply chain, aerospace, or continuous improvement, this episode will inspire you to look at your systems in a new way — and maybe even submit your own project.

    Submissions for the IISE Innovation Cup are now open.


    Learn more about the IISE Innovation Cup.

    Bill Harrington's unedited interview on IISE Innovation Cup judging criteria:
    https://youtu.be/fHlwnq74Hqw

    Make sure you subscribe to Problem Solved so you never miss an episode!

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Trailer | Inside the IISE Innovation Cup: How Bold Ideas Become Industry Breakthroughs Dec 02, 2025
    Show notes

    Go behind the scenes of the IISE Innovation Cup, one of the most impactful showcases of industrial and systems engineering innovation. Hear from:
    • Tom Mazzone – Why the Cup exists
    • Aniket Ramekar – Gold Award winner
    • Rishabh Bhandawat – Silver Award winner
    • Bill Harrington – What judges look for

    Discover how teams across industries are solving complex challenges — and what it takes to stand out.

    Make sure you subscribe to Problem Solved so you never miss an episode!
    Learn more about the IISE Innovation Cup.

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Large Language Models: How Far We've Come with Dr. Joe Wilck Nov 25, 2025
    Show notes

    Large language models aren’t just improving — they’re transforming how we work, learn, and make decisions. In this upcoming episode of Problem Solved, IISE’s David Brandt talks with Bucknell University’s Dr. Joe Wilck about the true state of LLMs after the first 1,000 days: what’s gotten better, what’s still broken, and why critical thinking matters more than ever.

    Thank you to this episode's sponsor, Autodesk FlexSim

    https://www.autodesk.com/
    https://www.flexsim.com/

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Trailer | Large Language Models: How Far We've Come Nov 18, 2025
    Show notes

    Large language models aren’t just improving — they’re transforming how we work, learn, and make decisions. In this upcoming episode of Problem Solved, IISE’s David Brandt talks with Bucknell University’s Dr. Joe Wilck about the true state of LLMs after the first 1,000 days: what’s gotten better, what’s still broken, and why critical thinking matters more than ever.

    Sponsored by Autodesk FlexSim


    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Process, People, and Purpose: Operations the Chick-fil-A Way Nov 11, 2025
    Show notes

    Process, People, and Purpose: Operations the Chick-fil-A Way

    Behind every lightning-fast drive-thru order at Chick-fil-A is a carefully designed system supported by real people who care — and continuous improvement that never stops. In this episode of Problem Solved, Elizabeth Grimes talks with Sam Hartman, multi-location Owner/Operator, and Matt Riley, VP of Enterprise Solutions, to uncover how Chick-fil-A balances efficiency with genuine hospitality.

    They discuss:

    • Why the right people + thoughtful training matter more than any process
    • How simple operational tweaks — even moving the cups — can save seconds that scale to hours
    • Why “my pleasure” is more than a catchphrase — it’s a cultural mindset
    • How Chick-fil-A uses data, observation, and feedback loops to refine systems every day
    • What leaders can learn about feedback culture, hands-on leadership, and developing talent

    This conversation reveals what truly drives Chick-fil-A’s reputation: not just speed, but purpose, consistency, and care.


    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org


    Trailer | Process, People, and Purpose: Operations the Chick-fil-A Way Nov 04, 2025
    Show notes

    Here’s the problem — running a restaurant that serves thousands with consistency and care isn’t easy. At Chick-fil-A, every second counts, and every process is engineered for excellence.

    In this Problem Solved trailer, Chick-fil-A owner Sam Hartman and Matt Riley, VP of Enterprise Solutions, share how they build systems that balance speed, quality, and human connection.

    🎙️ Full episode coming November 11— only on Problem Solved: The IISE Podcast.


    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast? Email egrimes@iise.org


    Navigating AI's Next Frontier with Mike Courtney Oct 28, 2025
    Show notes

    Here’s the problem: Artificial intelligence is evolving faster than most organizations can keep up — and the risks of falling behind are real.

    In this episode, futurist and ethnographer Mike Courtney, CEO of Aperio Insights, joins IISE’s David Brandt to unpack how AI is reshaping the way we work, think, and lead. Together they explore:

    • Why AI can solve problems at scale — and create them at scale
    • How industrial and systems engineers can lead responsibly through the AI revolution
    • The paradox of innovation: moving fast without losing the human touch
    • What “humans in the loop” really means for the future of work

    From dark factories and automation to collaboration, creativity, and behavioral change, Courtney sheds light on how to balance speed, ethics, and adaptability in an AI-driven world.


    🎙️ Presented by The Poirier Group — unlocking organizational potential through results-driven solutions.
    🔗 thepoiriergroup.com

    Learn more about The Institute of Industrial and Systems Engineers (IISE)
    Problem Solved on LinkedIn
    Problem Solved on YouTube
    Problem Solved on Instagram
    Problem Solved on TikTok

    Problem Solved Executive Producer: Elizabeth Grimes
    Interested in contributing to the podcast? Email egrimes@iise.org


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