Power Hour Optometry

Latest Episodes:

From Crisis to Continuity: COVID's Hidden Effects on Optometric Practices Aug 16, 2023

Show notes

Although the pandemic's intensity has waned, do the effects on optometry practices, staff, and business strategy remain?

In this episode, join Bethany as she reflects on the lingering impacts of COVID-19 on the optometric industry. Bethany delves into how the adaptations required to operate during COVID continue to affect practices to this day, often in ways that aren't always obvious.

From positive adaptations like shifting staff dynamics and enhanced safety measures to the challenges of decision paralysis and day-to-day uncertainty, evaluating whether these changes align with your current practice mission and vision is crucial to your ongoing success. Bethany also stresses the need for ongoing staff communication and the maintenance of adaptable strategies to remain competitive in the ever-changing landscape of modern optometry in the post-COVID future.

The Art and Science of a Successful Trunk Show Aug 09, 2023

Show notes

What are the elements of a successful trunk show?

Join Bethany and Kayla Ashlee, co-founder of Spexy, in a discussion about the art of planning and putting on trunk shows — events where specialty frame vendors bring their entire catalogs to your practice for your patients to browse and shop — and how they can benefit your practice in both the short- and long-term.

Should you see patients? Should you offer discounts? How do you support your team? What's the key to getting maximum RSVPs? What absolute mistakes should you avoid?

Bethany and Kayla dive into key do's and don'ts and show you how your office can benefit from additional sales, branding, community exposure and patient loyalty that comes with a successful trunk show.

Mind Matters: Nurturing Mental Health in an Optometric Practice and Beyond Aug 02, 2023

Show notes

Do you know how mental health is affecting you, your practice, and your staff?

In this episode of The Power Hour, Bethany speaks with Dr. Dennis Pardo, an optometrist, social worker, psychotherapist, and founder of Tranquil Wave Psychotherapy, to discuss the impact of mental health issues on optometric practice owners and their staff.

Together they explore how mental health concerns affect things like productivity, absenteeism, and retention within the workplace as well as the growing awareness and reduced stigma around mental health as a whole. Dr. Pardo shares his unique journey from optometry to psychotherapy, emphasizing the importance of addressing mental health in the optometry profession and provides valuable insights on creating a psychologically safe work environment and dealing with potential mental health issues among employees.

Mental health issues can be hard to detect, but by learning how to identify and address these pervasive concerns early, it's possible to avoid the potential problems they cause and keep your practice running smoothly.

Fact or Fiction: Emerging Trends in Optometry Schools Jul 26, 2023

Show notes

What's driving today's OD shortage? Are fewer optometry students passing their national board examinations or it just an issue of perception? The answer may fall somewhere in between. In this episode of the Power Hour Podcast, Bethany has an in-depth discussion with Howard Purcell, OD, FAAO, President of the New England College of Optometry, about emerging trends in board exam passing rates and whether or not there's a reason for concern.

In their pursuit to uncover the facts, Bethany and Howard discuss issues like the underlying numbers behind the idea that students aren't passing their national board exams as often, potential predictive factors for higher test scores, and the potential need to rethink the support that schools provide to students to better fit their needs.

This episode is a must-listen for anyone interested in the current trends in academia and how the nation's foremost institutions like NECO are reacting to the shifting demands of their student body.

The Psychology of Motivation: A Leader's Guide to Getting More from Your Team Jul 19, 2023

Show notes

What gets you out of bed in the morning? What drives your team? In this episode of the Power Hour Podcast, Bethany sits down with Gavin Rebello, an optometrist and renowned expert on leadership and management from the National Health System in the United Kingdom.

Together, Gavin and Bethany discuss 7 key psychological factors that drive motivation and how success as a business leader requires creating and cultivating an environment where all members of the team feel empowered to work towards common goals, have opportunities for personal growth, and understand the positive impact their work has on people's lives.

If you have ever had trouble fueling your motivation or want to create more purpose-driven teamwork for your practice, you're not going to want to miss this episode!

From Dream to Reality: Fast Track Your Specialty Practice Jul 12, 2023

Show notes

Is there a formula for successfully building a specialty practice? In this episode of the Power Hour, Bethany sits down with Thanh Mai, O.D., who shares his inspiring story of building a "super-specialty" practice focused on myopia management, scleral lenses & vision therapy.

Dr. Mai is the founder of Insight Vision Center Optometry and has been involved with Treehouse Eyes scaling their myopia management business. He shares insights about building a specialty practice from scratch, and provides doctors with resources to go from "dabbling-in" specialty care to jumping right in.

His conversation with Bethany offers a unique perspective on what it takes to fight imposter syndrome, stay accountable to your own goals with realistic timelines, and find the right support to help you along the way to help you make your dreams a reality. In discussing his journey, Dr. Mai shares a formulaic approach that includes setting the vision, identifying the "how", picking your supporting "whos", and building systems that replicate your success.

This advice has helped him, and many other practice owners build their cash-based specialty practices. Listen in to get inspired and take action towards the practice of your dreams.

Finding Continuous Professional Growth and Fulfillment in the Face of Changing Needs Jun 28, 2023

Show notes

How do you build a successful practice? Are you ever done growing as a business leader? Join Bethany and Dr. Nick Despotidis, founder and partner of Eye Care Professionals, for a discussion on practice leadership and the role of consulting services leveraging customized solutions for support navigating the constantly shifting landscape of practice ownership.

When Dr. Nick Despotidis, founder of Eye Care Professionals, realized that he needed a new kind of support, it led to a conversation with Bethany about how to reassess — and address — changing needs in the shifting landscape of optometry. Discover the importance of seeking guidance (no matter your experience), and the role of technology in shaping the future of the industry!

Every practice owner wants their business to grow — learn about the journey of practice growth and how to find fulfillment as not only an entrepreneur but also as a leader in the optometry field.

Why Overcoming Negativity Bias Could be Critical for Your Business Jun 21, 2023

Show notes

Is Negativity Bias draining profits from your practice? Join Bethany and Bill Belanger, founder of Integrated Mind Training, in a discussion about negativity bias — the subconscious tendency of individuals to focus more on negative emotions and experiences rather than positive ones — and how it might be damaging to your practice.

Of course, it's not possible to keep everyone happy (including yourself!) but focusing on negative feedback from your patients and the stressful parts of your day may result in lower job satisfaction, a worse patient experience, and a business that stagnates instead of thriving.

The Science of Persuasion in Your Optical: Using Psychology to Drive Sales Jun 14, 2023

Show notes

If you're looking for an edge in your optical, consider the words your opticians use every day. In this episode, Bethany interviews Mark Hinton, an optician and founder of eYeFacilitate, a consulting group focused on growing optical sales. Together, they explore the impact of language and communication on optical sales discussions and outcomes. They discuss the importance of carefully choosing words to avoiding negative or money-focused terms that may discourage patients. Mark shows us how to lead patients with effective dialogue and questions, highlighting the significance of emotions in purchasing decisions. He shares his personal journey from a background in psychology to becoming an optician and how his understanding of human behavior influenced his approach to patient interactions. Reflecting on the evolution of the optical industry, they address the challenges posed by managed care and commoditization of eyewear and practical strategies for using positive language to engage patients and enhance their overall experience.

Words that Sell: How to Maximize Your Marketing Impact Jun 07, 2023

Show notes

How much do the exact words we choose matter? In this episode, Eugene Shatsman from National Strategic Group joins us to show us how saying the same thing in two different ways can make a huge difference in your results. Which words pre-program patients to buy? What is the psychology behind some of the highest performing marketing wins? We discuss Eugene's insights around split-testing and how his team has helped drive double-digit increases from marketing by simply adjusting the words used. By becoming aware of these proven language patterns, you can help drive more prospective patients to your practice and make your existing patients more profitable.

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