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    Technology

    Pinpoint by Mark43

    Pinpoint is a podcast dedicated to the latest trends and issues in public safety technology. Hosted by the co-founders of Mark43, this show brings a behind-the-scenes look at how today’s public safety leaders are navigating the ever-changing world of technology and data in order to keep their communities safe.

    Reference to any specific product or entity does not constitute an endorsement or recommendation by Mark43, Inc.. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Mark43, Inc. employees are those of the employees and do not necessarily reflect the view of Mark43, Inc.

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    Latest Episodes:
    20: Why Correctional Facilities Are Understaffed, Underfunded & Undervalued w/ Ethan Aldrich Sep 05, 2019
    Show notes

    People think that correctional facilities and federal prisons must be the most high tech places.

    Actually, jails are hectic. Everyone's running around because they're doing double the amount of tasks they should be doing.

    I got to talk with Ethan Aldrich, founder of UNIT Innovations on this episode of Pinpoint

    What we talked about:

    • Assumptions about correctional facilities
    • Negative factors including outdated JMS technology
    • How inmate suicide could be addressed with govtech

    For every episode of Pinpoint, click here. Or, for Apple Podcasts users, you can use this link.


    19: How Clackamas County Is Fighting the Opioid Epidemic Aug 29, 2019
    Show notes

    A 100% success rate for one year after graduation for women.

    An 86% success rate for one year after graduation for men.

    Those numbers are amazing enough if we were talking about education, but they're truly one-of-a-kind for substance abuse programs.

    I spoke to Sheriff Craig Roberts and Chief Deputy Jenna Morrison of the Clackamas County Sheriff's Office about the amazing success data of their Clackamas County Substance Abuse Program.

    Over the past five years alone, the Clackamas County substance abuse initiative has helped over 500 of the highest risk individuals and reduced crime while improving lives.

    Take a look at some of their great work here.


    18: Predictive Policing Will Fail Without Transparent Data and Context w/ Professor Jerry Ratcliffe Aug 15, 2019
    Show notes

    There were 114 officer suicides this year.

    Which is a horrible, tragic number, but not--and this is important--statistically worse than average for the general population.

    See, without context, data doesn't mean anything.

    On a recent episode of Pinpoint, I got to interview Jerry Ratcliffe, a professor with the Department of Criminal Justice at Temple University, about a slew of things in predictive policing from a data-driven, academic perspective.

    "You only really understand what a number means when you compare that number to something else," Professor Ratcliffe said.


    17: #Iam911: Inside a Movement that is Reshaping the Way People See Dispatchers with Ricardo Martinez Jul 04, 2019
    Show notes

    Every 911 dispatcher has their own story. How they got involved in dispatch. What drew them in the first place. Why they stayed. Why they left.

    There are as many different stories as there are dispatchers, because dispatch is such a deeply personal profession.

    On this episode of the Pinpoint Podcast, we sit down with Ricardo Martinez, former 911 Dispatcher, Director of Communications at INDigital Telecom, and host of the Within the Trenches Podcast, for a chat around what got him started, some of the things that have impacted him along the way, why he started his podcast, and the driving force behind the #Iam911 movement.


    16: NG911 and How the Dispatch Center Can Minimize the Psychological Impact of Graphic Images with Paul Lisker Jun 13, 2019
    Show notes

    The world is changing. We heat our homes from our phones, we lock our doors from our phones, we bank from our phones, we can even start our cars from our phones.

    Our cell phones do everything these days. They're cameras, social media machines, file storage systems, and music players.

    But what hasn't changed much in the past 50 years is 911 technology. The way you dialed 911 50 years ago is for the most part the same way you dial 911 today. And the way you interacted with 911 back then has remained largely unchanged.

    Enter Next Generation 911, or NG911. What is it? What does it mean? What are the benefits, and what are the concerns?


    15: The Use of Social Media Trends in the World of Law Enforcement w/ Retired Lieutenant Raymond Foster of the LAPD Jun 06, 2019
    Show notes

    Twitter is a waste of time, right? If you spend any amount of time on Twitter, it may seem like all it's good for is arguing about politics, discussing sports scores, or getting the latest celebrity gossip.

    But what if your Police Department could leverage Twitter to make a difference? What if you could use Twitter to better establish your place in your community, humanizing your precinct even more, and thereby creating a closer bond with those that you're dedicated to serving?

    How would you even go about that?

    Raymond Foster is a retired LAPD officer, consultant, author, and expert in the field of police technology. He was recently a guest on the Pinpoint Podcast and had some great advice about establishing a useful, engaging Twitter presence for your precinct.


    14: NAMI and NH Lead the Charge in First Responder Mental Health w/ Maj. Russell Conte May 30, 2019
    Show notes

    Whom do you call when you spot a flying saucer in the sky?

    Policing can be a pretty crazy profession. If there is somebody breaking into your house, you call the police. If there's a loose dog in the streets, you call the police. And if you spot a flying saucer and think there are aliens inside, you call the police. Law enforcement has to be the Swiss army knife of all emergencies.

    Maj. Russell Conte has seen it all. A 34-year veteran of the New Hampshire State Troopers, Conte now works in peer counseling and behavioral mental health for first responders and sits on the board of directors for NAMI, the National Alliance on Mental Illness.

    He visited the Pinpoint podcast recently to talk about mental health issues and first responders.


    13: Is Your Agency Ready for NIBRS? w/ Ellie Bennett May 23, 2019
    Show notes

    Police departments across the country are dreading a huge crime wave that may strike in January, 2021.

    The truth on the streets won't be changing. This feared new crime wave is a statistical one.

    After the 2021 deadline, police departments will have to change how they report crime from the 111-year old Uniform Crime Reporting (UCR) to National Incident-Based Reporting System (NIBRS).

    For example, if there is a murder and a rape, with UCR you just record the murder. With NIBRS, you record both crimes.

    Back when UCR was devised in 1908, it was an analog time where all the numbers were crunched by hand. Today's technology can handle all the crime data you can throw at it.

    On this episode of the Pinpoint podcast, we do a deep dive into the changes police can expect from the NIBRS changeover.

    We spoke with Ellie Bennett, a Product Manager at Mark 43, who also happens to be one of our in-house NIBRS experts.


    12: How the Sand Springs Police Force Created an Award-Winning Community Policing Plan w/ Chief Mike Carter May 16, 2019
    Show notes

    If you watch too much news, you may believe communities across America are at odds with their local police agencies. But on this episode of the Pinpoint podcast, we highlight one area where the agency and community aren't just coexisting, but cooperating in harmony.

    Chief Carter of the Sand Springs Police Department in Oklahoma has led the town in creating a community policing plan that aligns policing plans to the values of the community. In 2018, Chief Carter accepted the IACP/Cisco Leadership in Community Policing Award on behalf of the agency.

    His agency proactively set a plan in motion after the 2014 Furgeson incident to ensure a safer, more vibrant community. Chief Carter gave us his plan, and how we can all learn from their strategy.

    Chief Carter has been with the Sand Springs PD for over 26 years, and he was also a graduate of the 221st FBI National Academy.


    11: "Beagle" Forensic Software Hunts Cybercriminals w/ Jay Koven May 09, 2019
    Show notes

    Why is a data forensics computer program named after a tenacious hunting dog?

    Jay Koven, a PhD candidate at the NYU Tandon School of Engineering helped create the forensic visual analytics tool called Beagle.

    It has an incredibly powerful query language for the searches, but the language is very simple so that anybody can easily create very complex queries.


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