Outspoken with Shana Cosgrove

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**Outspoken with Shana Cosgrove**

On this show we’ll talk about tech – software engineering, data science, artificial intelligence, machine learning – government contracting, the business of business, money, and what really drives us.

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Elevator Pitches Feb 17, 2022

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Attending Conferences Feb 15, 2022

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Book Review - Working Backwards Feb 10, 2022

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Agile Development Feb 08, 2022

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5 Qualities of a Leader Feb 03, 2022

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Year in Review Feb 01, 2022

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I’m Speaking: Lauren Lockwood, Founder & Principal, Bloom Works LLC, and Emily Wright-Moore, Principal at Bloom Works. Nov 23, 2021

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Remote Collaboration, Tech Efficiency, and Career Journeys.In this episode of The Outspoken Podcast, host Shana Cosgrove talks to Lauren Lockwood, Founder & Principal, Bloom Works LLC, and Emily Wright-Moore, Principal at Bloom Works LLC. Lauren and Emily give their insight on the very real effects of outdated vital government services and what can be done to mitigate those effects. They also discuss their very different paths that led them to starting Bloom and why following their passion has been so powerful. Lauren and Emily also reveal their favorite projects with Bloom and how those projects reflect Bloom’s mission. Finally, we hear what they wanted to be when they grew up, combating ageism and sexism within tech, and their advice to their younger selves!QUOTES“One of my favorite moments in a meeting was early on, working with the state. Me, Emily, and this other woman show up for our first meeting with their team to redesign some of their systems. The people from this agency walk in and the Commissioner is a woman, her deputy is a woman... they sit down with us, and they were so relieved that we weren’t just a team of dudes walking into the room.” - Lauren Lockwood [50:10]“I feel like we default to this specialist mindset. And I think being a generalist is pretty, pretty great. I like knowing a lot of things and I like pulling in a lot of past jobs and past skills. So I feel like I would just stop worrying about that. Like, it's fine” - Emily Wright-Moore [52:33]“Switching careers is not a failure, I don't think. I think it is like you learned a lot and it was good for that time, but not necessarily forever. Think of this time as an exploratory time, rather than a first step on a journey.” - Lauren Lockwood [53:14] TIMESTAMPS [00:04] Intro[01:43] Meet Lauren Lockwood and Emily Wright-Moore[02:11] How Lauren and Emily met[03:04] What is Digital Transformation?[04:57] The Cost of Inefficiencies in Vital Services[05:26] Updating Outdated Technology[08:28] What is Bloom Works?[10:04] Bloom’s Tech Stack[11:30] Bloom’s Ideal Sample Size of Users[12:51] User Groups[15:45] Lauren’s Favorite Bloom Projects[18:30] Emily’s Favorite Bloom Projects[19:57] Sharing Bloom’s Work with the World[21:00] Starting Bloom Works[21:58] Lauren’s Experience after Harvard[26:14] Lauren’s Unique Career Path[29:09] Lauren’s Work with the Mayor of Boston[30:53] Redesigning Boston.gov[31:30] What Lauren Wanted to be as a Kid[33:31] What Emily Wanted to be as a Kid[36:39] Emily’s Experience at Parsons School of Design[39:46] Correcting Misperceptions in the Industry[41:35] What is United States Digital Service[43:56] Emily’s Journey after her Tour[44:27] Lauren’s Work Background[46:31] Combating Ageism within Tech[50:04] Sexism in Tech[52:17] Advice to their Younger Selves[54:01] Lauren’s Book Club[54:37] Final Thoughts[57:44] Outro RESOURCEShttps://www.va.gov/ (US Department of Veterans Affairs)https://www.cnbc.com/2020/07/09/coronavirus-unemployment-benefits-claims-are-the-worst-in-history.html (Issues with Unemployment during COVID)https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook (Microsoft Outlook)https://maps.google.com/ (Google Maps)https://reactjs.org/ (React)https://dotnet.microsoft.com/ (Microsoft .net)https://www.microfocus.com/en-us/what-is/cobol (COBOL)https://www.figma.com/ (Figma)https://www.nsf.gov/news/special_reports/i-corps/ (I-Corps)https://usds.gov/ (United States Digital Service)https://www.thinkof-us.org/ (Think Of Us)https://www.thinkof-us.org/about/who-we-are/ceo (Sixto Cancel)https://www.hbs.edu/ (Harvard Business School)https://www.morganstanley.com/ (Morgan Stanley)https://www.boston.gov/departments/mayors-office/martin-j-walsh (Marty Walsh)https://www.python.org/ (Python)https://www.defense.gov/ (US Department of Defense)...

I’m Speaking: Colleen McKenna, CEO and Founder of Intero Advisory, Leader in LinkedIn Branding, Sales and Recruiting Enablement, and Author of It’s Business, Not Social™ Nov 16, 2021

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LinkedIn, Consistency, and the FutureIn this episode of The Outspoken Podcast, host Shana Cosgrove talks to Colleen McKenna, CEO and Founder of Intero Advisory, LinkedIn Trainer, Author of It’s Business, Not Social™, and Leader in LinkedIn Branding, Sales and Recruiting Enablement. Colleen gives her insight and professional tips on marketing yourself and your business on LinkedIn. She goes into what it is like working alongside her family, what her business work environment is like, and the way she looks at the future. Colleen also shares the catalysts of her starting her book and what that experience has been like for her. Lastly, we get to hear books that have impacted Colleen and her fun fact about Oprah Winfrey!QUOTES“Most CEOs don’t love social media. But, they will be open-minded to a business tool that will help them increase productivity and sales, find talent, help their salespeople connect with the right people, and share their content and build their brand.” - Colleen McKenna [18:10]“I’m pretty driven once I say I’m going to work on something and I like creating things...I always say I’m like the baker…So, I’m usually the person that puts it in the oven, pulls it out, puts it on the table, then other people on the team finish it up and make it beautiful. - Colleen McKenna [30:28]“I think everyone should take a look at their [LinkedIn] profile and really make sure that their profile is built out as a marketing tool.” - Colleen McKenna [37:31]“Always add value to a conversation. I think that’s my 2021 motto. Are you adding value to the conversation?” - Colleen McKenna [42:27] TIMESTAMPS [00:04] Intro[01:44] Meet Colleen McKenna[03:55] Starting a Business[06:46] HubSpot[07:48] Business Establishment[10:00] Remote Work and COVID-19’s Effect[11:05] Look-Back of the Year[13:08] LinkedIn as a Business Search Engine[14:37] Growing as a Business[18:36] Delegation and Building a Team[21:32] Pricing Services[22:33] Joyful Moments[25:23] Digital Communication and Relationships[27:01] It's Business, Not Social™[31:18] Colleen’s Children[33:41] Technology and Being a Futurist[34:29] Colleen’s Husband and Work Environment[37:27] Colleen’s Tips for LinkedIn[42:57] Treating LinkedIn Like Facebook?[45:20] Cons of LinkedIn[48:12] Connecting With New People[49:48] LinkedIn Networking and Features[52:07] Creating Content on LinkedIn[54:58] Data and ROI[58:09] LinkedIn in the Hype Cycle[01:00:25] Colleen’s Impactful Reads[01:02:06] Colleen’s Fun Fact[01:04:06] Outro RESOURCEShttps://www.hubspot.com/ (HubSpot)https://marcussheridan.com/ (Marcus Sheridan)http://riverpoolsandspas.com (River Pools)https://www.vistage.com/ (Vistage Worldwide)https://www.facebook.com/ (Facebook)https://twitter.com/ (Twitter)https://www.instagram.com/ (Instagram)https://www.google.com/ (Google)https://www.linkedin.com/in/robertbmiller1/ (Bob Miller) on LinkedInhttps://www.millerheimangroup.com/ (Miller Heiman Group, Inc.)https://zoom.us/ (Zoom)https://www.xerox.com/ (Xerox)https://www.linkedin.com/in/reidhoffman/ (Reid Hoffman) on LinkedInhttps://www.startupofyou.com/ (The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career) by Reid Hoffman (Permanent Beta)https://www.amazon.com/Alliance-Managing-Talent-Networked-Age/dp/1625275773 (The Alliance: Managing Talent in the Networked Age) by Reid Hoffmanhttps://www.linkedin.com/pulse/what-i-learned-young-professional-during-pandemic-sarah-bentley/ (What I Learned as a Young Professional During a Pandemic )by Sarah Bentleyhttps://www.linkedin.com/in/sarah-m-bentley/ (Sarah Bentley) on LinkedInhttps://www.linkedin.com/premium/products-v2/?intentType=FIND_LEADS&upsellOrderOrigin=guest_login_sales_nav (LinkedIn Sales Navigator)https://www.amazon.com/Life-Transitions-Mastering-Change-Any/dp/1594206821 (Life Is in the Transitions: Mastering Change at Any Age)...

I’m Speaking: Rebecca and Keith Scott, Founders of TallSmall Productions, LLC. Nov 09, 2021

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Public Speaking, Observation, and Standing Out.In this episode of The Outspoken Podcast, host Shana Cosgrove talks to Rebecca and Keith Scott from TallSmall Productions, LLC. We get to hear all about how they started and what it’s like being partners in both life and business. Communication experts, the pair provide several great tips and tricks on public speaking - omitting filler words, using anchor words, listening, having fun, and presenting yourself with open body language. Keith and Rebecca also explain how looking at the world as a stage doesn’t have to cancel out the fun or genuineness of conversation. Finally, the two share many of their experiences working with clients and how observation of others can help you be a better speaker!QUOTES“We help people communicate better. We strip away all the junk. We’re almost home organizers, but we do that for your brain and your presence.” - Rebecca Scott [04:23]“There’s nothing better than the feeling of watching somebody think they can’t do something, and then seeing that light come on in them [when they] realize they can.” “Plus, everyone can do public speaking, but the problem is… something happened between third and fifth grade that shot them down, created judgement, and they lost the ability to do it... So, it’s taking people back to a time before they had judgement, before they felt shot down by society.” - Rebecca and Keith Scott [08:03]“But, the fact is, watching people’s body language tells you more than anything else. Because typically their bodies change before the words vocalize. You’ll notice a change in their bodies, and then you’ll hear words. And then you’ve got to figure out, do the words and the body language, do they match? Or are they polar opposites? And that’s where you figure out [if] people are being real or not.” - Keith Scott [25:29] “For you to make connections, you have to be open. When we close our body, we don’t make a lot of connections. When we’re open, and we’re relaxed, that’s where we invite people in.” - Keith Scott [28:16] TIMESTAMPS [00:04] Intro[01:53] Meet Rebecca and Keith Scott[03:34] LinkedIn[04:23] What The Scotts do at TallSmall[07:37] Public Speaking[09:17] Working with Teams[12:04] Filler Words[14:32] Speaking Speed[15:29] Letting Others Be Heard[18:14] Anchor Words[24:23] Body Language[29:45] Self-Care and Self-Talk[34:08] Narrowing Yourself or Business[36:39] Have Fun![38:23] Starting TallSmall[40:20] Rebecca Growing Up[41:00] Keith Growing Up[41:25] Making Public Speaking a Living [42:15] Marriage[46:16] Working with a Partner[48:23] Sharing the Stage[51:08] Communicating Virtually[52:29] Learning by Observing the World[54:24] Advice for Younger Selves[57:29] Wrap-Up Questions[01:01:40] Outro RESOURCEShttps://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 (How to Win Friends & Influence People) by Dale Carnegiehttps://www.shakespeare.org.uk/explore-shakespeare/shakespedia/william-shakespeare/william-shakespeare-biography/ (William Shakespeare)https://www.poetryfoundation.org/poems/56966/speech-all-the-worlds-a-stage (All the World’s a Stage )by William Shakespearehttps://www.poetryfoundation.org/poems/56966/speech-all-the-worlds-a-stage (Rolls-Royce)https://www.bk.com/ (Burger King)RELEVANT LINKShttps://www.linkedin.com/in/tallsmallkeithscott/ (Keith Scott )on LinkedInhttps://www.linkedin.com/in/rebeccalklein/ (Rebecca Klein Scott) on LinkedInhttp://www.tallsmallproductions.org/ (TALLsmall Productions, LLC.)https://tallsmallcareercoaching.com/ (TALLsmall Career Coaching)https://www.facebook.com/TALLsmallproductions/ (TALLsmall Productions, LLC.) on Facebookhttps://www.instagram.com/tallsmall.productions/?hl=en (TALLsmall) on Instagramhttps://twitter.com/TALLsmall21 (TALLsmall Productions) on Twitterhttps://nylatechnologysolutions.com/ (Nyla Technology Solutions)I’d love to...

I’m Speaking: Roy White, Veteran and IT Leader Nov 02, 2021

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Impact, Air Force, and Information Technology.In this episode of The Outspoken Podcast, host Shana Cosgrove talks to Roy White, a leader in the world of Information Technology. Roy’s upbringing, be it tough, was no match for the success he would have throughout his future. Roy speaks on all he’s accomplished, including joining The Air Force, obtaining experience in many senior information technology positions, and being a positive mentor to many, including his children. As someone who has been very driven since his childhood, Roy goes into the life experiences that drive him even further and make him the entrepreneur he is today. Roy also talks about what it’s like having his busy schedule all while being a good husband and father. Finally, we hear Roy’s secret to success, his “why,” and his real thoughts about public speaking! QUOTES“I did have a lot of trauma. I dealt with a lot of things, but I can say I persevered. A lot of my drive is based upon not having to go back or not wanting to go back to dealing with that and protecting my kids from dealing with whatever I dealt with.” - Roy [15:26]“A lot of the underclassmen started teasing me about “well what are you going to do Roy?... Because I never really voiced my plans of what I was wanting to do and things like that. And I said ‘Well one day I’m going to own my own business’ and everybody just busted out laughing, even the coaches and all of that. And so, that’s been my fuel for years… To kind of really push me toward business and entrepreneurship and things like that.” - Roy [18:54]“[The secret to success is] being relentless. And understanding that there is no escalator, there’s no elevator, you know, there’s no catapult or anything like that to the top. You have to take the stairs.” - Roy [34:27] TIMESTAMPS [00:04] Intro[01:33] Meet Roy[03:52] Roy’s Schedule and Working Out[06:58] Roy and Shana Meeting[09:11] Golf[12:03] Roy’s Wife[13:15] Managing Services[14:30] Growing Up[15:43] Ending Up in IT[19:37] Entrepreneurship[20:47] Air Force and Losing Scholarship[24:26] Marriage and Social Life[25:40] Party Promoter[27:55] Consortium[31:56] Wife and Children[34:24] Secret to Success[36:18] Year Plans[37:18] What Roy Would Do Differently[38:26] Roy’s Reads and Inky Johnson[42:50] Mentors[43:50] Impact, Opposition, and the “Why”[47:04] Roy’s Surprising Fact[50:08] Roy’s Ask[52:23] Outro RESOURCEShttps://www.microsoft.com/en-us/surface (Microsoft Surface)https://www.microsoft.com/en-us/microsoft-365?rtc=1 (Microsoft 365)https://www.google.com/ (Google)https://www.godaddy.com/ (GoDaddy)https://www.apple.com/ (Apple)https://www.webroot.com/us/en/about/events (Webroot)https://www.pax8.com/en-us/ (Pax8)https://www.af.mil/ (United States Air Force)https://www.linkedin.com/in/nathan-turner-9323871/ (Nathan Turner) on LinkedInhttps://pentagontours.osd.mil/Tours/ (The Pentagon)https://www.boozallen.com/ (Booz Allen Hamilton)https://park14.com/ (The Park at 14th)https://www.eventbrite.com/ (Eventbrite)https://nitaac.nih.gov/gwacs/cio-sp4 (CIO-SP4)https://www.tiktok.com/en/ (TikTok)https://www.grubhub.com/ (Grubhub)https://www.acq.osd.mil/cmmc/ (Cybersecurity Maturity Model Certification (CMMC))https://www.amazon.com/Empty-Bucket-Inky-Johnson/dp/B01L800C4O (Empty the Bucket) by Inky Johnsonhttps://www.imdb.com/name/nm0366389/ (Kevin Hart)https://www.mosaicsgroup.com/about-us/leadership/ (Michael Grier with MOSAIC Technologies Group)https://www.linkedin.com/in/angie-lienert-pmp-1a753453/ (Angie Lienert) on LinkedInhttps://intelligenesisllc.com/ (IntelliGenesis LLC) RELEVANT LINKShttps://www.linkedin.com/in/rwmbapmp/?trk=public_profile_browsemap (Roy White) on LinkedInhttps://nylatechnologysolutions.com/ (Nyla Technology Solutions)I’d love to hear from you -- your feedback is important to me and I read all of it. If you enjoyed the...

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