Stay ConnectedOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.
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We have all heard about the operational benefits of robots in stores but not enough attention has been paid to the impact they could have on the human side of a retail operation.
Everyone from customers to employees could be impacted by robots moving down an aisle.
It is a question no retailer should take lightly, and so we are pleased to announce that Stop & Shop Chief Marketing Officer Karen Mitchell will join Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to share the successful and leading approach Stop & Shop has taken to make “Marty the Robot” an irreplaceable part of its store operations.
Chris and Anne will go deep with Karen on:
– Stop & Shop’s history and background with robotics in-store
– How personalizing the robot with the name, “Marty,” came to be
– What Marty the Robot does and does not do in-store
– And, perhaps most importantly, how Stop & Shop came to understand that Marty’s success was dependent on its human touch
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Onebeat VP of Retail Strategy, Greg Arthur, joined Chris and Anne to share how leveraging AI for inventory optimization can help retailers maximize sell-through rates and profitability.
In this podcast, Chris and Anne go deep with Greg on:
This video highlights smart approaches to retail inventory planning using AI and machine learning for better results.
To learn more about Onebeat, visit 1beat.com
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In this episode of the Omni Talk Retail Technology Spotlight Series, Chris and Anne discuss an innovative approach to improving last-mile delivery with Buncha CEO Bharat Pulgam.
They explore how Buncha leverages scheduled time windows, refrigerated vehicles, and W-2 drivers to drive value, quality of service, and sustainability in last mile grocery delivery.
Bharat outlines Buncha's milkman-style model, order aggregation technology, and white-label partnerships with retailers seeking reliability, affordability and delighted customers.
Tune in to learn how thoughtful consolidation and scheduling could unlock a win-win for both consumers and retailers.
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In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Target Will Soon Have Some Explaining To Do Around Theft
For the full episode head here: https://youtu.be/gvA1lq3ngrA
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Google Releasing New Shopping Features For Holiday Procrastinators
For the full episode head here: https://youtu.be/gvA1lq3ngrA
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Macy's Shareholders Should Take The Money And Run
For the full episode head here: https://youtu.be/gvA1lq3ngrA
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Prime Testing $9.99 Per Month Grocery Delivery
For the full episode head here: https://youtu.be/gvA1lq3ngrA
In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Expanding BNPL With Affirm At Self Checkout
For the full episode head here: https://youtu.be/gvA1lq3ngrA
In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Firework, Avalara, TGW, and Sezzle, Chris and Anne discussed:
There’s all that, plus tastes we would rather eat than drink, DNA data storage, and an allusion to Vera Farmiga in The Departed saying why “honesty is not always synonymous with truth.”
Music by hooksounds.com
Undoubtedly, 2023 was a year of retail challenges – inflation, shrink, sustainability, and, let’s also not forget, the always increasing demands of the everyday consumer.
But, at the same time, 2023 was also a year of extraordinary technological breakthroughs, with AI, and particularly GenAI, showing us new ways to run our operations and inspire our end customers.
So we are pleased to highlight the juxtaposition of these two ideas with Philippe Bottine, CEO North America, SES-imagotag. Philippe joined Chris Walton and Anne Mezzenga for the latest installment of Omni Talk’s Live Ask An Expert Series on LinkedIn to discuss how this confluence will shape the evolution of physical retail stores in 2024.
Chris and Anne go deep with Philippe on:
– Which macroeconomic factors he predicts will most impact retail in the coming year
– How he thinks AI will impact store operations
– How he predicts the role of the store associate will continue to change and evolve
– How he believes technology will further shape consumer expectations
– And, perhaps most importantly, why, amid everything, Philippe sees physical stores becoming the focal points for a more sustainable economy
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