Stay ConnectedOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.
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In this exclusive interview recorded live from the VusionGroup studio at the World Retail Congress in Paris, Susan Viscon, VP and Executive Director of Path Ahead Ventures at REI, sits down with Omni Talk's Chris Walton and Anne Mezzenga to discuss the groundbreaking venture fund aimed at supporting entrepreneurs of color in the outdoor industry. With a career spanning over two decades at REI, including a role as Chief Merchant, Susan shares her journey and the inspiration behind Path Ahead Ventures.
Key Takeaways:
Learn how REI is working to scale Path Ahead Ventures and drive meaningful change in the outdoor industry.
#REI #PathAheadVentures #SusanViscon #RacialEquity #OutdoorIndustry #EntrepreneursOfColor #InclusiveDesign #PurposeDrivenBusiness #OmniTalkPodcast #WorldRetailCongress
Join Omni Talk's Chris Walton and Anne Mezzenga as they speak with Martin Urrutia Islas, Global Head of Retail Innovation and Experience at Lego, live from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Martin shares the secrets behind Lego's success in creating engaging retail experiences that keep customers coming back for more.
Discover how Lego:
Plus, get a sneak peek at the exciting Lego products and events coming soon, including the first-ever Global Day of Play!
#Lego #RetailInnovation #CustomerEngagement #OmniExperiences #AIinRetail #HumanCentricRetail #GlobalDayOfPlay #LegoxUN #OmniTalkPodcast #WorldRetailCongress
Join us for an enlightening session from the VusionGroup studio at the World Retail Congress in Paris. In this exclusive interview, Chris Walton and Anne Mezzenga delve into a transformative discussion with Ulrika Biesert, Chief People Officer of the Ingka Group, the organization behind IKEA. Discover how IKEA integrates Swedish heritage with modern retail challenges to foster a workplace that believes in the magic of empowering its people.
Learn about the strategies that have led to remarkable improvements in employee engagement and customer satisfaction at IKEA. Ulrika shares her journey from a counselor to leading HR at one of the world's most people-centric companies. The conversation covers topics from the role of leadership in retail, the impact of corporate culture on business performance, to the innovative use of technology in enhancing employee roles and customer interactions.
This video is a must-watch for anyone interested in the intersections of retail management, employee empowerment, and customer satisfaction. Dive into the discussion to see how IKEA’s focus on happy employees translates to happier customers and better business results.
🔹 Key Topics Discussed:
Stay tuned for more insights and discussions from industry leaders at the World Retail Congress, brought to you by Omni Talk and the VusionGroup.
Subscribe to Omni Talk Retail for more updates and expert interviews from the forefront of retail innovation.
#IKEA #WorldRetailCongress #RetailManagement #EmployeeEmpowerment #CustomerSatisfaction #Leadership #RetailTechnology #HumanResources #OmniTalkRetail #VisionGroup
In this insightful interview from the VusionGroup studio at the World Retail Congress in Paris, Elsa Pedro do Souto, who currently works at MARS as the Global Senior Manager for Data & Analytics Engagement, sits down with Chris Walton and Anne Mezzenga from Omni Talk to discuss the evolving role of data in driving personalized, human-centric retail experiences. With a diverse background spanning retail banking, energy, and now the retail industry, Elsa shares her unique perspective on the power of data and analytics.
Discover how Elsa and her team at Mars are:
Elsa also shares insights from her thought-provoking workshop on humanizing retail, where attendees left with personalized action plans to drive change within their organizations. Learn how to combine quantitative and qualitative research to gain a deeper understanding of your customers and create truly human-centric retail experiences.
#ElsaPedrodoSouto #Mars #DataAnalytics #Insights #RetailBanking #EnergySector #RetailIndustry #DataScience #BigData #RealTimeAnalytics #PredictiveAnalytics #Personalization #GenerativeAI #DataQuality #ConnectedData #SelfServiceAnalytics #PandemicImpact #DigitalCommerce #RetailExperience #Omnichannel #DataSkepticism #DataLiteracy #Collaboration #HumanizingRetail #ConsumerUnderstanding #QuantitativeResearch #QualitativeResearch #OmniTalkPodcast #WorldRetailCongress
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: A Parisian, Cookie-Filled, Lighting Round
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Just Walk Out Or The Dash Cart? Which One Is Better?
For the full episode head here: https://youtu.be/CtdgYyYnafs
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Why Aldi’s New “Aldigo” Store With Grabango So Notable
For the full episode head here: https://youtu.be/CtdgYyYnafs
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: How Long It'll Be Before We See Zoom Cashiers At More QSRs?
For the full episode head here: https://youtu.be/CtdgYyYnafs
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Powered By Gopuff: Smart? Desperate? Or Both?
For the full episode head here: https://youtu.be/CtdgYyYnafs
In the latest edition of Omni Talk’s Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: What’s So Special About Walmart Canada’s Store Of The Future
For the full episode head here: https://youtu.be/CtdgYyYnafs
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