Stay ConnectedOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior.
This podcast uses the following third-party services for analysis:
Podcorn – https://podcorn.com/privacy
Copyright: © All rights reserved
In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams.
Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising.
Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.
In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Amber Turley, VP of Omni Convenience and Commerce Partnerships at Sephora and an OmniStar Award recipient, shares insights on the beauty retailer's approach to delivering convenience and personalization across multiple channels.
Amber discusses the various ways Sephora offers convenience to its customers, including same day delivery, buy online pickup in store (BOPIS), curbside pickup, auto-replenishment subscriptions, and partnerships with on-demand marketplaces like Instacart and DoorDash.
Amber emphasizes the importance of inventory management and cross-functional collaboration in ensuring a seamless customer experience. She also touches on the role of personalization in Sephora's CRM journey and the integration of omnichannel convenience options throughout the shopping experience.
Discover how Sephora is setting the standard for omnichannel retail and learn about the key factors driving their success in this engaging conversation.
In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers.
With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward.
Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry.
Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.
In this week’s Omni Talk Retail Fast Five news roundup, recorded live from CommerceNext 2024, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:
There’s all that, plus Capri Suns, Dr. Pepper, and some really spicy enchiladas.
Music by hooksounds.com
In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl’s Mine?
For the full episode head here: https://youtu.be/VZN770YxL6g
In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm?
For the full episode head here: https://youtu.be/VZN770YxL6g
In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment?
For the full episode head here: https://youtu.be/VZN770YxL6g
In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is Having
For the full episode head here: https://youtu.be/VZN770YxL6g
In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon Prime
For the full episode head here: https://youtu.be/VZN770YxL6g
Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic!
Highlights include:
Music by hooksounds.com
Our TOPPODCAST Picks 
