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    Software How-To

    OfficeHours.FM

    Each week I take you inside the virtual offices of my amazing guests, where we talk about WordPress and entrepreneurship. This interview-style show is both entertaining and informative.

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    Latest Episodes:
    Ongoing Client Services Aug 15, 2017
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    Project Plans, Episode 153 Aug 08, 2017
    Show notes

    Diane Kinney and I continue our conversation on project management.

    Project Management Strategies Aug 01, 2017
    Show notes
    Contracts that CYA with Karim Marucchi and Rian Kinney, Episode 151 Jul 25, 2017
    Show notes

    On today's episode, Carrie interviews Karim Marucchi and Rian Kinney about contracts and what to consider when you are preparing to work with a client.

    Proposals: Do you even need them? Jul 17, 2017
    Show notes
    Project Scoping: Going Wide and Deep, Episode 149 Jul 11, 2017
    Show notes

    On today's episode, Carrie is interviewing Troy Dean. This is Troy's second interview on officehours.fm. Troy and Carrie are discussing project scoping and putting your business in the best possible position with the client that will make you (and your client) more successful.

    Jordon Rupp Jun 27, 2017
    Show notes

    Join me as indepdent web contract Jordan Rupp and I discuss what goes into a formalized discovery process for a web project.

    WooCommerce Price Changes - What They Mean for You Jun 27, 2017
    Show notes
    Onboarding Clients for Success Jun 20, 2017
    Show notes

    In this episode, Carrie talks with Erin Flynn about Client Onboarding and how this process can be simplified by using templates and communicating regularly with your client.

    Growing Your Business through Contact Relationship Management, Episode 145 Jun 13, 2017
    Show notes

    In this episode, Carrie and Heather talk about Contact Relationship Management (CRMs) and how that applies to a freelancer or small agency. The discussion covers when you get that customer in the door and launch the project all the way establishing a retainer agreement with them.

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