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    Business

    Nudge

    Nudge is the UK’s #1 marketing podcast, breaking down the hidden psychology behind what we do and why we do it. No BS, just smart, science-backed insights that actually work.

    Advertise

    Copyright: © Phill Agnew

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    Latest Episodes:
    Why fear won’t always persuade Aug 03, 2026
    Show notes

    To persuade someone, most of us are tempted to use fear.

    We tell clients how much they’ll struggle if they pick a competitor. We tell our kids how they’ll lose TV time if they don’t finish their homework. We plead with our partners to kick bad habits by highlighting how unhealthy it’s making them.

    We all do it; we opt for doom-and-gloom messages baked in fear.

    But today's guests on Nudge, Elizabeth Dunn and JZ, explain that these messages won’t work.

    When it comes to persuasion, fear doesn’t persuade.

    To find out what does, listen to today’s episode of Nudge.

    ---

    Access the bonus episode: https://nudge.kit.com/148fd5fb0a

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Get the book Leave the Lights On: https://amzn.to/3SDr4sX

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Subscribe to my newsletter: https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/


    How these two marketers manipulate your music taste Jul 27, 2026
    Show notes

    In a fairly inconspicuous SXSW podcast, two marketers shook the music industry.

    Jesse Coren and Andrew Spelman, two co-founders at Chaotic Good, explained how they make bands go viral.

    Their methods shocked people.

    Today on Nudge, I reveal how these two marketers use psychological hacks to manipulate the masses and make 'indie' bands mainstream.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Listen to the Billboard podcast: https://youtu.be/v1rP3cpilkM?si=iF2B9zzMQEZ5tSVb

    Listen to the Guardian podcast: https://www.theguardian.com/news/audio/2026/may/05/fake-fans-fake-buzz-how-your-favourite-band-got-big-podcast

    Unlock the Nudge Vaults: ⁠https://www.nudgepodcast.com/vaults⁠

    Join 11,931 readers of my newsletter: ⁠https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: ⁠https://www.linkedin.com/in/phill-agnew/⁠

    ---

    Today’s sources:

    Mallinson, D. J., & Hatemi, P. K. (2018). The effects of information and social conformity on opinion change. PLOS ONE, 13(5), e0196600.

    Muchnik, L., Aral, S., & Taylor, S. J. (2013). Social influence bias: A randomized experiment. Science, 341(6146), 647–651.

    Salganik, M.Salganik, M. J., Dodds, P. S., & Watts, D. J. (2006). Experimental study of inequality and unpredictability in an artificial cultural market. Science, 311(5762), 854–856.


    Can balsamic vinegar make beer better? Jul 20, 2026
    Show notes

    In 2007, two Harvard researchers added a splash of balsamic vinegar to beer.

    When drinkers knew the beer contained vinegar, they hated it.

    But when the researchers told them “this is our MIT brew," the majority loved it.

    The study reveals the secrets behind marketing.

    On today’s episode of Nudge with award-winning science writer David Robson, we explain how good marketing can shape our perception.


    Link to the bonus episode: ⁠https://nudge.kit.com/86d3e39845⁠

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Read the Expectation Effect: https://amzn.to/4dvkb3s

    David’s website: https://davidrobson.me/

    David’s Substack: https://davidarobson.substack.com/

    ---

    Today’s sources:

    Amar, M., Ariely, D., Bar-Hillel, M., Carmon, Z., & Ofir, C. (2011). Brand names act like marketing placebos. Hebrew University of Jerusalem.

    Clark, A. (2016). Surfing uncertainty: Prediction, action, and the embodied mind. Oxford University Press.

    Crum, A. J., & Langer, E. J. (2007). Mind-set matters: Exercise and the placebo effect. Psychological Science, 18(2), 165–171.

    Faasse, K., Martin, L.R., Grey, A., Gamble, G., and Petrie, K.J. (2016). Impact of brand or generic labeling on medication effectiveness and side effects. Health Psychology, 35(2), 187.

    Grabenhorst, F., Rolls, E. T., & Bilderbeck, A. (2008). How cognition modulates affective responses to taste and flavor: Top-down influences on the orbitofrontal and pregenual cingulate cortices. Cerebral Cortex, 18(7), 1549–1559.

    Lee, L., Frederick, S., & Ariely, D. (2006). Try it, you'll like it: The influence of expectation, consumption, and revelation on preferences for beer. Psychological Science, 17(12), 1054–1058.

    Lidstone, S. C., Schulzer, M., Dinelle, K., Mak, E., Sossi, V., Ruth, T. J., & Stoessl, A. J. (2010). Effects of expectation on placebo-induced dopamine release in Parkinson disease. Archives of General Psychiatry, 67(8), 857–865.

    Plassmann, H., O'Doherty, J., Shiv, B., & Rangel, A. (2008). Marketing actions can modulate neural representations of experienced pleasantness. Proceedings of the National Academy of Sciences, 105(3), 1050–1054.

    Quattrone, A., Barbagallo, G., Cerasa, A., & Stoessl, A. J. (2018). Neurobiology of placebo effect in Parkinson's disease: What we have learned and where we are going. Movement Disorders, 33(8), 1213–1227.

    Robson, D. (2022). The expectation effect: How your mindset can transform your life. Canongate.

    Spence, C., & Piqueras-Fiszman, B. (2014). The perfect meal: The multisensory science of food and dining. John Wiley & Sons.



    88 out of 90 people fall for this bias. Do you? Jul 13, 2026
    Show notes

    Imagine you’re a chef.

    You are shown the recipe for a soup. It has five ingredients.

    You’re told to improve the recipe.

    What do you do?

    96% of people reveal a bias when answering this question. And that bias makes marketing less effective, communication less engaging and products less appealing.

    Find out why in today’s episode of Nudge with the award-winning professor Leidy Klotz.

    Warning: this episode contains explicit language.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Leidy’s book, Subtract: https://amzn.to/4df4duk

    Leidy’s latest book, In a Good Place: https://amzn.to/4tzjCvE

    Join 11,934 readers of the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources:

    Adams, G. S., Converse, B. A., Hales, A. H., & Klotz, L. E. (2021). "People systematically overlook subtractive changes." Nature, 592(7853), 258–261.

    Rogers, T., & Lasky-Fink, J. (2023). Writing for busy readers: Communicate more effectively in the real world. Dutton.

    Zhang, Y., Fishbach, A., & Kruglanski, A. W. (2007). The dilution model: How additional goals undermine the perceived instrumentality of a shared path. Journal of Personality and Social Psychology, 92(3), 389–401


    Will the UK’s social media ban backfire? Jul 06, 2026
    Show notes

    The British government recently announced a ban on all social media usage for children up to the age of 16.

    But will the ban work?

    Today on Nudge, I explore the psychology of restrictions, bans and friction.

    Warning: this show is restricted to those aged 16 or over.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Use code NUDGE for 10% off your FSB membership.

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Subscribe to my newsletter: https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources:

    Driscoll, R., Davis, K. E., & Lipetz, M. E. (1972). Parental interference and romantic love: The Romeo and Juliet effect. Journal of Personality and Social Psychology, 24(1), 1–10.

    Freedman, J. L. (1965). Long-term behavioral effects of cognitive dissonance. Journal of Experimental Social Psychology, 1(2), 145–155.

    Mazis, M. B., Settle, R. B., & Leslie, D. C. (1973). Elimination of phosphate detergents and psychological reactance. Journal of Marketing Research, 10(4), 390–395.

    Spence, C., & Wang, Q. J. (2017). Assessing the impact of closure type on wine ratings and mood. Beverages, 3(4), 52.

    Zellinger, D. A., Fromkin, H. L., Speller, D. E., & Kohn, C. A. (1975). A commodity theory analysis of the effects of age restrictions upon pornographic materials. Journal of Applied Psychology, 60(1), 94–99.

    Zhang, K., Allard, T., & Bagchi, R. (2025). The token-effort effect: Trivial redemption effort increases price promotion effectiveness. Journal of Marketing.


    Katy Milkman: Learn how to change habits in 39 minutes Jun 29, 2026
    Show notes

    World-leading behaviour change expert Katy Milkman details how to change your habits.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Katy’s book: https://amzn.to/3RF63xA

    Katy’s podcast: https://www.schwab.com/learn/choiceology

    Katy’s newsletter: https://www.katymilkman.com/newsletter-milkman-delivers

    Subscribe to my newsletter: https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources:

    Beshears, J.Beshears, J., Dai, H., Milkman, K. L., & Benartzi, S. (2021). Using fresh starts to nudge increased retirement savings. Organizational Behavior and Human Decision Processes, 167, 72–87.

    Dai, H., Milkman, K. L., & Riis, J. (2014). The fresh start effect: Temporal landmarks motivate aspirational behavior. Management Science, 60(10), 2563–2582.

    Eskreis-Winkler, L., Fishbach, A., & Duckworth, A. L. (2018). Dear Abby: Should I give advice or receive it? Psychological Science, 29(11), 1797–1806.

    Eskreis-Winkler, L., Milkman, K. L., Gromet, D. M., & Duckworth, A. L. (2019). A large-scale field experiment shows giving advice improves academic outcomes for the advisor. Proceedings of the National Academy of Sciences, 116(30), 14808–14810.

    Schroeder, S. A. (2007). We can do better — Improving the health of the American people. New England Journal of Medicine, 357(12), 1221–1228.


    Were the 2018 Gatwick drones real? Jun 22, 2026
    Show notes

    In December 2018 Gatwick Airport shut down. 109 eyewitnesses reported sighting 170 drone flights over the airport.

    All flights were grounded, and the nation braced for a terrorist attack.

    But what if those sightings weren’t real but instead an imagination caused by expectations?

    In today’s episode with award-winning science journalist David Robson, we explore the science of the expectation effect.


    Link to the bonus episode: https://nudge.kit.com/86d3e39845

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Read the Expectation Effect: https://amzn.to/4dvkb3s

    David’s website: https://davidrobson.me/

    David’s Substack: https://davidarobson.substack.com/

    ---

    Today’s sources:

    Benedetti, F., Durando, J., & Vighetti, S. (2014). Nocebo and placebo modulation of hypobaric hypoxia headache involves the cyclooxygenase-prostaglandins pathway. Pain, 155(5), 921–928.

    Job, V., Dweck, C. S., & Walton, G. M. (2010). Ego depletion—Is it all in your head? Implicit theories about willpower affect self-regulation. Psychological Science, 21(11), 1686–1693.

    Langer, E., Djikic, M., Pirson, M., Madenci, A., & Donohue, R. (2010). Believing is seeing: Using mindlessness (mindfully) to improve visual acuity. Psychological Science, 21(5), 661–666.

    Merckelbach, H., & van de Ven, V. (2001). Another white Christmas: Fantasy proneness and reports of 'hallucinatory experiences' in undergraduate students. Journal of Behavior Therapy and Experimental Psychiatry, 32(3), 137–144.

    Montes, J., Wulf, G., & Navalta, J. W. (2018). Maximal aerobic capacity can be increased by enhancing performers' expectancies. Journal of Sports Medicine and Physical Fitness, 58(5), 744–749.

    Pirson, M., Ie, A., & Langer, E. (2012). Seeing what we know, knowing what we see: Challenging the limits of visual acuity. Journal of Adult Development, 19(2), 59–67.

    Robson, D. (2022). The expectation effect: How your mindset can transform your life. Canongate.


    Do broken windows cause crime? Jun 15, 2026
    Show notes

    The broken windows theory suggests that one broken window can cause a neighbourhood to descend into disrepair. But is it true?

    Today, with the award-winning professor Leidy Klotz, we investigate the broken windows theory and explain how environments shape our behaviour.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Leidy’s book Subtract: https://amzn.to/4df4duk

    Leidy’s latest book In a Good Place: https://amzn.to/4tzjCvE

    Join 11,934 readers of the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources:

    Brown, G., & Baer, M. (2011). Location in negotiation: Is there a home field advantage? Organizational Behavior and Human Decision Processes, 114(2), 190–200.

    Cialdini, R. B. (2016). Pre-suasion: A revolutionary way to influence and persuade. Simon & Schuster.

    Langer, E. J., & Rodin, J. (1976). The effects of choice and enhanced personal responsibility for the aged: A field experiment in an institutional setting. Journal of Personality and Social Psychology, 34(2), 191–198.

    Pinsker, H., Kupfermann, I., Castellucci, V., & Kandel, E. R. (1970). Habituation and dishabituation of the gill-withdrawal reflex in Aplysia. Science, 167(3926), 1740–1742.

    Rajecki, D. W. (1974). Effects of prenatal exposure to auditory or visual stimulation on postnatal distress vocalizations in chicks. Behavioral Biology, 11(4), 525–536.

    Rodin, J., & Langer, E. J. (1977). Long-term effects of a control-relevant intervention with the institutionalized aged. Journal of Personality and Social Psychology, 35(12), 897–902.

    Wells, M. M. (2000). Office clutter or meaningful personal displays: The role of office personalization in employee and organizational well-being. Journal of Environmental Psychology, 20(3), 239–255.


    “How we used nudges reach £12 billion in sales” Octopus Energy's Pete Miller Jun 08, 2026
    Show notes

    Octopus Energy went from £0 in revenue to £12 billion in 10 years.

    Today, on Nudge, I chat with their first employee Pete Miller, who explains how they used nudges to grow.

    Hear why they:

    1) Encourage customers to spin a wheel to reward metre readings.

    2) Give away free electricity at 4pm.

    3) Play you the number one song from the year you turned 14.

    4) And gave away 40,000 electric blankets during an energy crisis.

    ---

    Become an FSB member: https://get.fsb.org.uk/nudge/

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Subscribe to my newsletter: https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources:

    Shampanier, K., Mazar, N., & Ariely, D. (2007). Zero as a special price: The true value of free products. Marketing Science, 26(6), 742–757.

    Shen, L., Fishbach, A., & Hsee, C. K. (2015). The motivating-uncertainty effect: Uncertainty increases resource investment in the process of reward pursuit. Journal of Consumer Research, 41(5), 1301–1315

    Skinner, B. F. (1938). The behavior of organisms: An experimental analysis. Appleton-Century-Crofts.


    Enhanced Games: Did the $320m marketing stunt backfire? Jun 01, 2026
    Show notes

    The Enhanced Games, hosted in Las Vegas last Saturday, made a bold claim.

    With the use of performance-enhancing drugs, enhanced athletes would break not just personal records but world records.

    And the end goal? To sell those same drugs to the masses.

    It’s arguably the biggest marketing stunt of the year so far, and today on Nudge I reveal the psychology behind it.

    Did the Enhanced Games succeed? Listen to find out.

    ---

    Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults

    Subscribe to my newsletter: https://www.nudgepodcast.com/mailing-list

    Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/

    ---

    Today’s sources

    Landy, D., & Sigall, H. (1974). Beauty is talent: Task evaluation as a function of the performer's physical attractiveness. Journal of Personality and Social Psychology, 29(3), 299–304.

    Miller, A. G. (1970). Role of physical attractiveness in impression formation. Psychonomic Science, 19(4), 241–242.

    Mujika, I., & Burke, L. M. (2019). Swimming fast when it counts: A 7-year analysis of Olympic and World Championships performance. International Journal of Sports Physiology and Performance.

    Nicolau, J. L., Mellinas, J. P., & Martín-Fuentes, E. (2020). The halo effect: A longitudinal approach. Annals of Tourism Research, 83, 102938.

    Nisbett, R. E., & Wilson, T. D. (1977). The halo effect: Evidence for unconscious alteration of judgments. Journal of Personality and Social Psychology, 35(4), 250–256.


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