Nucleus of Innovation

Latest Episodes:

Miya Knights & Natalie Berg’s Point-of-Sale Podcast Takeover Oct 28, 2021

Show notes

As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years.

The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience.

So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they’re seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode.

Guests:

Miya Knights, author, broadcaster, journalist & retail industry commentator

Natalie Berg, author, broadcaster, journalist & retail industry commentator

Shifting Sands: Navigating the Changing Retail Space Sep 21, 2021

Show notes

In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry.

In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights.

Our host is James Canham-Ash.

The DNA of a Modern TMS Aug 06, 2021

Show notes

Transportation Management Solutions have evolved significantly over the past three decades in response to advances in technology, the changing needs of shippers & shifting consumer behavior. And, while Charles Darwin wrote about the survival of the fittest in the context of his evolutionary theories, today it’s true to say that the most adaptable TMS are those that are most likely to survive and thrive today.

In this episode of the Nucleus of Innovation, guest speaker, Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, to discuss the DNA of a modern transportation management system. Our host is James Canham-Ash.

Managing change effectively in your supply chain Jul 16, 2021

Show notes

With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.

In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.

GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates

Supply Chain Unification May 25, 2021

Show notes

Explore the benefits of unified transportation and distribution. Industry expert Brian Kinsella details how unifying all processes on a single platform increases visibility, resiliency and efficiency. Listen to the podcast episode now.

2021 Center Stage: Transportation Management Apr 08, 2021

Show notes

After a year of unprecedented challenges, one thing is clear – the ability to pivot has the difference between staying in the black or shutting up shop over the last 12 months, and technology has clearly played an important role in weathering the challenges of 2020.

But what are the key technologies that have kept the trucks running, warehouses stocked and shelves full?

In the latest episode of our Nucleus of Innovation podcast, we’re joined by Ron Lazo, enterprise transformation expert, and Gregg Lanyard, transportation strategy leader, to discuss transportation management solutions in the context of supply chains, and to celebrate some major successes from the last twelve months. Our host is James Canham-Ash.

2020 Year In Review Dec 21, 2020

Show notes

As the end of 2020 rapidly approaches, we thought that given the extraordinary start to the new decade, we’d take this opportunity to look at and discuss many of the amazing and ingenious ways individuals, brands, and the Manhattan Associates team have responded to the pandemic.

Our guests are Henri Seroux, SVP EMEA, and Raghav Sibal, Managing Director ANZ, with host James Canham-Ash.

Are You Ready for ‘Future Systems’? (Part 2) Nov 20, 2020

Show notes

In part one of this look at future systems, we discussed the concepts and power of highly composable and scalable cloud-native solutions and why they are enabling much needed agility for organizations who need to adapt quickly to an ever-changing market.

We learned about the core tenets of these systems –– faster access to innovation, elasticity, resiliency, scalability and extensibility. If you haven’t yet listened to part one, we encourage you to go back and do so!

For part two of the discussion, we’re focusing less on the theoretical benefits of cloud-native design, and more on the practical implementations on real-world transactional systems like order management and warehouse management.

We’ve invited back Krishna Venkatasamy, a product platform leader here at Manhattan Associates who lives and breathes this stuff every day. Our host is Chris Shaw.

The Future of Warehousing Oct 29, 2020

Show notes

Warehouses and distribution centers have evolved from dark, dusty storage facilities to incredibly important and dynamic components in today’s modern supply chains.

Once used primarily for retail replenishment, today’s leading warehouses and DCs are hives of activity, servicing wholesalers, retail and direct-to-consumer fulfillment simultaneously.

Brimming with automation, robotics, artificial intelligence and machine learning technology, the modern warehouse is almost unrecognizable from its predecessors of decades past.

With technology and consumer trends shifting so swiftly however, warehouses and distribution centers are continually having to evolve and prepare for what’s next.

In this latest episode of the Nucleus of Innovation podcast, we invite Clint Reiser, director, supply chain research at ARC Advisory Group, to discuss just what the future of warehousing might look like, with host, Chris Shaw.

What's in Your Basket: Looking at the Grocery Industry in 2021 Oct 22, 2020

Show notes

As the pandemic struck and paralyzed the world, online grocery shopping, contactless curbside pickup and home delivery moved from niche status to mainstream overnight. Grocery growers, suppliers and retailers, like all industries, had to adapt - and they are still adapting today.

But we now have a bit of time behind us, and some strong patterns are emerging, indicating that the long-term outlook for grocery may have shifted permanently during the last six months. In this episode, experts share the forward-thinking approaches grocers are taking as they make the jump to focusing on exceptional user experiences, across both digital and physical properties.

Joining us are Jacky Marolleau, grocery industry specialist and sales director at Manhattan Associates, and Steve Banker, VP of supply chain research at ARC Advisory Group. Our host is Chris Shaw.

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