NEJM Catalyst Leadership Podcast

One-on-one interviews with leaders in health care, providing perspectives on what’s working in the industry, what’s not, and why. Find out more about us at https://catalyst.nejm.org.

Latest Episodes:

Leading Transformation in Rural Health: How Mayo Clinic Health System Is Redefining Care, Culture, and the Use of AI May 08, 2026

Show notes

How Mayo Clinic Health System is transforming care for largely rural communities while reshaping culture, workforce, and AI-enabled practice across a widely dispersed network.

Leading Academic Medical Centers Through Crisis and Renewal: Emory’s Turnaround and New Vision for Greatness Apr 24, 2026

Show notes

How an academic medical center emerged from financial deficits, workforce turnover, and low morale to become a high-performing, trusted system that defines what “great” will mean for academic medical centers in the decades ahead.

High-Reliability Organizing: Refreshing a Proven Framework for Modern Health Care Challenges Apr 21, 2026

Show notes

How can health care leaders refresh the high-reliability organization (HRO) concept to address today’s workforce shortages, AI integration, and complex care delivery demands?

How Physician Coaches Can Be Beneficial Mar 23, 2026

Show notes

How a physician coach can create growth through vulnerability and help view clinical practice in an entirely new way.

Beyond the Hype: How AI Is Finally Delivering on Digital Health’s Promise Feb 04, 2026

Show notes

After a decade of disappointment with electronic health records that turned physicians into data-entry clerks, generative AI is emerging as the transformative force that will restore the physician-patient relationship while solving health care’s most intractable operational challenges.

Building Community and Empathy Through Health Care Book Clubs Oct 21, 2025

Show notes

NYU Langone Health’s Patient Experience Book Club demonstrates how simple, low-cost initiatives can foster meaningful connections among health care workers while improving professional well-being and institutional engagement through shared reading experiences.

Fostering Courtesy and Respect Within a Public Health Care System: A Pilot Program Oct 21, 2025

Show notes

A pilot program at Parkland Health uses “courtesy and respect” stickers on hand sanitizer dispensers to make respectful communication as ingrained as hand hygiene.

How Optum Is Tackling the Primary Care Crisis Oct 08, 2025

Show notes

How one organization is tackling primary care issues by reducing burnout, building team-based models, and using technology to create a better practice environment.

Teamwork and Touch Base by 12: Building Trust Through Better Communication Sep 24, 2025

Show notes

Working together as a team to better communicate between physicians and nurses as well as the complete caregiving team will enhance the experience for patients.

Distinguishing the Difference Between Curing and Caring When Treating Patients Sep 19, 2025

Show notes

How to excel at both curing and caring with an understanding of the distinction.

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