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    Business

    National Rural Health Resource Center Podcasts

    The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities.

    As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas:
    -Transition to Value and Population Health
    -Collaboration and Partnership
    -Performance Improvement
    -Health Information Technology
    -Workforce

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    Latest Episodes:
    IMPROVING THE PATIENT AND FAMILY EXPERIENCE Jan 30, 2018
    Show notes

    Podcast 3: Coaching Model to Close the Loop of Accountability (14 minutes)

    Learn a simple but effective coaching model for leaders to improve staff performance.


    IMPROVING THE PATIENT AND FAMILY EXPERIENCE Jan 30, 2018
    Show notes

    Podcast 2: The Five 'P's to Anticipate Needs (12 minutes)

    Teach staff a model to address patient needs proactively to impact patient satisfaction while saving staff time.


    IMPROVING THE PATIENT AND FAMILY EXPERIENCE Jan 30, 2018
    Show notes

    Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.

    Podcast 1: Intention-Connection-Action (13 minutes) Only after I'm clear about my intention and I've connected with the patient, do I carry out any tasks of the job such as checking vitals, medications, etc.


    Employee Satisfaction Survey Implementation Process Jan 30, 2018
    Show notes

    Employee satisfaction is essential to the success of any organization. A high level of satisfaction is directly related to a lower turnover rate, therefore, keeping employees satisfied with their careers should be a major priority for every employer. In this presentation, you will learn how to implement an annual employee satisfaction survey, including a process timeline, develop "the right" survey questions, various ways to administer the survey and why survey follow-up is crucial.


    IRWIN Rural Health Course Dec 21, 2017
    Show notes

    In this presentation, you will learn about the Indiana Rural Workforce Innovation Network (IRWIN) Rural Health Course, an exploration of health care delivery in the rural community, and student exposure to unique differentiators that accompany a rural practice. IRWIN will share the business model and why this curriculum was developed, along with early progress impact the course has had in rural communities.


    Project Evaluation Plan for Development Networks Dec 18, 2017
    Show notes

    In this webinar, the presenters will walk through the Evaluation Planning Toolkit to support your work in developing an Evaluation Plan for your current Network Development Grant Project. The toolkit includes a guide, a template, and samples to help you write an effective and dynamic Evaluation Plan.


    Flex Program Work with Rural Accountable Care Organizations (ACOs): November 2017 Nov 17, 2017
    Show notes

    This webinar provides research-based observations and state-based examples of rural accountable care organizations (ACOs) and how they are relevant to state Flex Programs. In addition to the topic, this TASC 90 webinar will also include updates from the Technical Assistance and Services Center (TASC), the Flex Monitoring Team and the Federal Office of Rural Health Policy (FORHP), to include both the Flex program and policies impacting critical access hospitals (CAHs).

    Download webinar slides from The Center's website.

    Speakers:

    • Tracy Morton, MPH, Program Manager, National Rural Health Resource Center
    • Sarah Young, MPH, Flex Program Coordinator, Federal Office of Rural Health Policy, Health Resources and Services Administration
    • Wakina Scott, PhD, MPH, Policy Coordinator, Federal Office of Rural Health Policy, Health Resources and Services Administration
    • Karla Weng, MPH, Senior Program Manager, Stratis Health
    • John Gale, MS, Researcher, University of Southern Maine, Flex Monitoring Team
    • Xi Zhu, PhD, Researcher, University of Iowa College of Public Health, Rural Policy Research Institute
    • Pat Schou, MS, Executive Director, Illinois Critical Access Hospital Network (ICAHN)

    This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,100,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


    Behind the Scenes with Strategic Planning, Part 2: October 2017 Oct 18, 2017
    Show notes

    This presentation walks through a strategic planning toolkit to support the development of a strategic plan for networks that have received Rural Health Network Development grants from the Health Resources and Services Administration's Federal Office of Rural Health Policy. The toolkit includes a guide, a template and samples to help networks write effective and dynamic strategic plans. The strategic plan grant deliverable for Network Development grantees is due to the Electronic Handbook (EHB) by December 31, 2017.

    Download podcast slide decks from the Network TA website.

    Speakers:

    • Debra Laine, Program Specialist II, Rural Health Innovations

    Transition Strategies from the 2017 Rural Hospital Value-Based Strategic Summit: August 2017 Sep 01, 2017
    Show notes

    Transition strategies identified from the 2017 Rural Hospital Value-based Strategic Summit are presented with strategy map and balanced scorecard templates to help leaders execute and manage strategic plans. Tutorial and update on the SRHT Toolkit will also be shared.

    Download podcast slide decks from the SRHT website.

    Speakers:

    • Terry Hill, Executive Director, Rural Health Innovations
    • SRHT Team

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $957,510 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


    Sustainability Action Planning for Allied Health Networks: August 2017 Sep 01, 2017
    Show notes

    For rural health networks and network projects, sustainability can be defined as the ability to achieve desired outcomes and financial viability through implementation and deployment of the network's business plan. A sustainability plan is the final plan deliverable for the Rural Network Allied Health Training Program. This webinar shares information on the process of developing an action plan to identify and address opportunities for sustainability. The Sustainability Action Plan Toolkit includes a guide and a template to help networks determine these next steps within specific business areas.

    Download podcast slide decks from the Network TA website.

    Speakers:

    • Kap Wilkes, Rural Health Innovations

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