National Child Welfare Workforce Institute (NCWWI)

2020 Child Welfare Worker Recognition Event Sep 17, 2020

Listen in on the September 15, 2020 Child Welfare Worker Recognition Event to get reconnected to the heart work and hear Robin Leake, Jerry Milner, Victor Sims, Courtney Canova, and Dr. Lakeya Cherry express their appreciation for how you've adjusted your practice to serve families and children under such unprecedented and challenging conditions. Thank you for all you do!

[Webinar] Supporting the Virtual Workforce #6:Using Social Media and Technology to Engage Children, Youth, and Families May 15, 2020

During the COVID-19 crisis, child welfare workers are using technology to communicate with families, and foster parents are using technology to connect youth in their care to services and maintain connection between youth and their biological families. This webinar offers considerations and best practices to support child welfare workers as they use technology with the families they serve.

[Webinar] Supporting the Virtual Workforce #5: Coaching Remotely May 08, 2020

Coaching in the child welfare workforce often happens face-to-face or in context of daily work activities. With our shift to virtual work, face-to-face contact may have been curtailed but connecting and supporting growth does not need to stop. This session explores what stays the same and what adjustments must be made when coaching remotely.

[Webinar] Supporting the Virtual Workforce #4: Converting Classroom Training from In-person to Online May 01, 2020

Much of child welfare professional development, especially foundational training for new workers, takes place in-person. Because of the current situation, training needs to be available online in order to continue to meet the needs of our workforce. This webinar provides information on converting in-person experiences to virtual learning platforms, as almost anything that can be taught in the classroom can also go online (really!). Learn tips, tricks, and ways to overcome barriers.

[Webinar] Supporting the Virtual Workforce #3: Physical, Emptional, and Psychological Safety Apr 24, 2020

During the COVID-19 crisis, child welfare workers provide critical services to their communities. As essential public servants, it is important that they have systems in place to ensure their safety during home visits and working in the field. This session explores how child welfare programs are innovating to protect their frontline workers’ physical, emotional, and psychological safety.

[Webinar] Supporting the Virtual Workforce #2: Well-being Apr 17, 2020

In these uncertain times, we are all presented with new concerns about ourselves, our teams, and those we love. With the unprecedented global crisis, our national child welfare workforce and leaders also find themselves facing new challenges and stressors as everything about the old “normal” is changing. In this session, Dr. Amelia Franck Meyer provides hopeful perspectives, concrete action steps and tools, and words of comfort and support for our workforce to help them manage through this crisis. Participants receive ideas to cope and prepare to be in the best position and condition possible as we begin to rebuild together.

[Webinar] Supporting the Virtual Workforce #1: Virtual Supervision Apr 10, 2020

With the child welfare workforce currently working from home, supervision is more important than ever to ensure continued quality service provision and to keep children safe and families together. Listen to this recording to hear how supervision is changing to respond to this new virtual world and what adjustments are being made in this environment.

[Webinar] Meaningful Workforce Development: Making it Happen Oct 10, 2019

This webinar, held on September 26, 2019, highlights the workforce development efforts of the Indiana Department of Child Services

[Podcast] Your Next Career Move: A Child Welfare Stipend Program Nov 26, 2018

Jennifer Gerber thought it was impossible to complete a master’s degree while juggling the demands of a child welfare career. In this podcast episode hear how support from a traineeship program through the University of New Hampshire and the New Hampshire Department of Children, Youth, and Families helped her achieve her goals.

[Webinar] One Heart Can Make a Difference: Impacting Lives through Dynamic Service Excellence Sep 28, 2018

Within the world of child welfare, we have been given the task of empowering children, youth, and families who are faced with a variety of life challenges and obstacles. No matter how difficult the situation, when we focus on the mission and serve from the heart lives are positively impacted and transformed. This highly informative, inspirational and purpose-driven message addresses how every person within the child welfare system has the power to be a difference maker when their heart is emotionally connected to the jobs they perform. Furthermore, participants will be taught a variety of skills designed to enhance their professional abilities in the areas of building relationships, valuing others, exhibiting leadership and mastering service excellence. Individuals will leave this session motivated, recharged and with a renewed sense of purpose.

[Webinar] Dismantling Racial Inequity #6: Sustaining Racial Equity Improvements in Child Welfare Sep 28, 2018

This one-hour combined webinar and learning exchange focuses on Ramsey County’s collaborations with internal and external partners in their perseverance of sustainable change that positively impacts families and children. Ramsey County, Minnesota colleagues propose that continual and dedicated attention to racial disparities in child welfare must be at the core of any sustainability plan if child welfare agencies are to address, reduce, and ultimately eliminate race-based disparities in child welfare and their related systems.

[Webinar] Tools of the Trade #5: Leadership Training for Supervisors and Managers Aug 24, 2018

This webinar, held August 23, 2018, is the fifth in a 5-part series of interactive and informational webinars where the NCWWI team helps participants explore NCWWI resources and efficiently locate just the right ones to make positive changes in your teams or organizations. During this session, NCWWI staff review the components of NCWWI's Leadership Academies for Supervisors and Middle Managers and provide implementation recommendations.

[Webinar] Tools of the Trade #4: Accessing Leadership Activities for Staff at all Levels Jul 30, 2018

This webinar, held July 25, 2018, is the fourth in a 5-part series of interactive and informational webinars where the NCWWI team helps participants explore NCWWI resources and efficiently locate just the right ones to make positive changes in your teams or organizations. During this session, NCWWI staff demonstrate the Learning and Living Leadership Tool Kit.

[Podcast] Changing Supervision Lenses: Zooming in and zooming out Jul 23, 2018

Effective supervisors must zoom in and out to get the full picture of any situation. Twan Stokes from Indiana Department of Child Services wanted to do something about the big issue of retention and she did it by zooming in and developing a mentor appreciation day. Listen to this seven minute story to learn more about her leadership journey and how it started when she participated in the Leadership Academy for Supervisors.

[Podcast] Weaving Together Agency Staff Around Organizational Change Jul 11, 2018

Cherokee Nation Indian Child Welfare faced big challenges to move their agency forward. NCWWI signed on to assist and to do so had to change the way they operated, too. Hear how together they faced these challenges to make a difference for children and families.

[Podcast] Leading through Understanding the Role of Life Stories Jul 06, 2018

Understanding the personal journey – or context - that leads people to a career in child welfare is an important part of being an effective leader. This story explores how the Director of Missouri’s Children’s Division has shaped his leadership style around understanding the life stories of workers.

[Podcast] Learning, Leading, and Changing Jun 28, 2018

For decades, the approach to workforce issues in child welfare was crisis-driven. Workers were not sufficiently supported, and states struggled to meet outcomes. In 2008, this began to change when the Children’s Bureau funded the National Child Welfare Workforce Institute (NCWWI). By bringing together tribes, states, agencies, and universities in partnership, NCWWI has transformed the field by developing purposeful interventions that have the workforce at the forefront of sustainable change. Listen to learn how NCWWI has accomplished this in their purposeful approach.

[Webinar] Tools of the Trade #3: Facilitating a Workforce Development Planning and Assessment Process Jun 26, 2018

This webinar, held June 26, 2018, is the third in a 5-part series of interactive and informational webinars where the NCWWI team helps participants explore NCWWI resources and efficiently locate just the right ones to make positive changes in your teams or organizations. During this session, NCWWI staff demonstrate the Workforce Development Planning and Assessment Tool Kit along with it's companion Facilitator's Guide.

A New Frontier for Child Welfare in Rural North Dakota Jun 21, 2018

As an MSW student at the University of North Dakota, Skye Albert received a NCWWI traineeship that sent her to work in a rural part of the state that was facing a child welfare crisis. Skye not only tackled the unique challenges facing the county, but inspired her MSW program to re-think how they prepare students to work in the field.

[Podcast] Workforce Excellence in Missouri Jun 14, 2018

The Missouri Children’s Division faced big challenges prior to 2014. Too many children were in out-of-home care, child welfare workers approached practice inconsistently, and the state was plagued by high staff turnover rates. This is the story of how the Division collaborated on a Workforce Excellence project to design and implement a new practice model to address these issues.

[Webinar] Dismantling Racial Inequity #5: Strengthening Our Efforts Through Partnerships with Academia Jun 12, 2018

Learn about New York State’s work with local counties, in collaboration with the University at Albany, on race equity and cultural responsiveness and how their partnership with local colleges and universities is part of a promising strategy to address, reduce, and ultimately eliminate race-based disparities in child welfare and other systems. Handouts are available here: http://bit.ly/REquity5Archive

[Webinar] Tools of the Trade #2: How Supervisors, Trainers, and Faculty can use NCWWI Microlearnings May 17, 2018

This episode of Tools of the Trade explores the use of NCWWI Microlearnings

[Podcast] Workforce Podcast Series #4: Creating Change at the Local Level Apr 25, 2018

The decision to embrace a system-wide workforce development approach may come from agency leaders, but sometimes the best ideas to deliver and sustain change can come from staff directly serving on the frontlines of child welfare. In this podcast episode, hear how frontline child welfare professionals were empowered to design solutions that improved office culture, partnerships, and outcomes for the children and families they serve.

[Webinar] Tools of the Trade #1: Finding the Right eResources on MyNCWWI Apr 24, 2018

This episode of Tools of the Trade explores the MyNCWWI resource portal.

[Podcast] The Power of Data for Learning and Changing Mar 28, 2018

This is the story of 3 graduate students from the UC Berkeley School of Social Welfare who were able to connect their research to practice through their NCWWI traineeships. After their research uncovered areas for improving local practice, they presented their findings to a group of managers from the field, who were compelled to act on what the students had found.

[Podcast] When Preparation Meets Opportunity Mar 28, 2018

Anne Graham, a child welfare middle manager from New Hampshire, developed a much needed change initiative during her participation in the LAMM. Although her project addressed a serious gap in worker pre-service training, it took several years until she was able influence and enact change. This story explains how her preparation met the opportunity to be realized.

[Podcast] Workforce Podcast Series #3: Child Welfare Scholars Mar 15, 2018

Hear about a NCWWI university-agency partnership between the University of North Dakota Department of Social Work and the North Dakota Department of Children and Family Services. The Child Welfare Scholars program funds B.S.W. and M.S.W. trainees who are current members of the child welfare workforce. This funding aims to help social work students grow their leadership and practice skills, help meet the increased child welfare demands of the state, and provide direct feedback for the university to shape its curriculum.

[Learning Exchange] Dismantling Racial Inequity #4: Slow and Steady Wins the RACE of Child Welfare Equity Feb 22, 2018

The Connecticut Department of Children and Families (DCF) has strived to address implicit and explicit bias, interpersonal and internalized racism, and institutional and structural factors. The team shares DCF’S work related to agency and workforce development, sustainability, and their experiences on what it seems to take to keep the work of racial justice at the forefront, in the background, and at all levels—in ways that ultimately impact children, families, and communities.

[Webinar] Dismantling Racial Inequity #4: Slow and Steady Wins the RACE of Child Welfare Equity Feb 15, 2018

The Connecticut Department of Children and Families (DCF) has strived to address implicit and explicit bias, interpersonal and internalized racism, and institutional and structural factors. The team shares DCF’S work related to agency and workforce development, sustainability, and their experiences on what it seems to take to keep the work of racial justice at the forefront, in the background, and at all levels—in ways that ultimately impact children, families, and communities.

[Podcast] Workforce Podcast Series #2: A State’s Approach to Change Feb 15, 2018

Hear about an example of how one state changed its approach to staff development, along with the “must-haves” and lessons learned in moving away from isolated interventions and toward a targeted and cohesive strategy.

[Podcast] Workforce Podcast Series #1: The Workforce Development Framework Jan 15, 2018

Hear about how addressing your workforce can impact challenges facing child welfare agencies and learn about the essential elements and implementation of the NCWWI Workforce Development Framework.

[Learning Exchange] Dismantling Racial Inequity #3: A Data-Driven Approach to Improving Outcomes for Black Girls in Child Welfare Dec 14, 2017

Community collaborations and data sharing from the Allegheny County Office of Children, Youth, and Family Services (OCYF) led to an in-depth understanding of the inequities facing black girls in all areas of life. Black Girls Equity Alliance brought together several community agencies in response to black adolescent girls faring the worst in all child welfare outcomes.Allegheny County (PA) Department of Human Services

[Webinar] Dismantling Racial Inequity #3: A Data-Driven Approach to Improving Outcomes for Black Girls in Child Welfare Dec 07, 2017

Community collaborations and data sharing from the Allegheny County Office of Children, Youth, and Family Services (OCYF) led to an in-depth understanding of the inequities facing black girls in all areas of life. Black Girls Equity Alliance brought together several community agencies in response to black adolescent girls faring the worst in all child welfare outcomes.Allegheny County (PA) Department of Human Services

[Learning Exchange] Dismantling Racial Inequity #2: Community Collaboration and Grassroots Effort Sep 14, 2017

The Iowa Department of Human Services in Sioux City (Woodbury County) discusses their Community Initiative for Native Children and Families (CINCF) which was formed in response to the disproportionate and disparate number of Native American children in the child welfare system. This collaboration was built on a grassroots effort started by the Native American community, gaining the attention of Iowa Department of Human Services and building partnerships, and how it continues to be sustained today.

[Webinar] Dismantling Racial Inequity #2: Community Collaboration and Grassroots Effort Sep 07, 2017

The Iowa Department of Human Services in Sioux City (Woodbury County) discusses their Community Initiative for Native Children and Families (CINCF) which was formed in response to the disproportionate and disparate number of Native American children in the child welfare system. This collaboration was built on a grassroots effort started by the Native American community, gaining the attention of Iowa Department of Human Services and building partnerships, and how it continues to be sustained today.

[Learning Exchange] Dismantling Racial Inequity #1: Using an Institutional Analysis to Identify Core Issues and Spur Change Jul 25, 2017

Hear from Fairfax County (VA) and the Center for the Study of Social Policy about how they used an Institutional Analysis (IA) to help partners understand the “story behind the numbers.” Key components of the IA methodology, and how the change framework organizes strategies that make a difference in the lives of families and children are discussed.

[Webinar] Dismantling Racial Inequity #1: Using an Institutional Analysis to Identify Core Issues and Spur Change Jul 18, 2017

Hear from Fairfax County (VA) and the Center for the Study of Social Policy about how they used an Institutional Analysis (IA) to help partners understand the “story behind the numbers.” Key components of the IA methodology, and how the change framework organizes strategies that make a difference in the lives of families and children are discussed.

[Learning Exchange] Peer Mentoring, Crisis Response & Resilience-building: NJ DCF’s Worker2Worker Program Apr 19, 2017

Learn about the New Jersey Department of Children and Families, Division of Child Protection & Permanency Worker2Worker (W2W) Program is a confidential peer-counseling helpline and support approach for to help manage the unique stressors of frontline child welfare practice. W2W provides a 7-day-a-week helpline reflective of a Reciprocal Peer Support model. The program offers clinical care telephone assessments, a network of referral/treatment services, and psychological first aid with crisis response services following traumatic events.

[Webinar] Peer Mentoring, Crisis Response & Resilience-building: NJ DCF’s Worker2Worker Program Apr 12, 2017

Learn about the New Jersey Department of Children and Families, Division of Child Protection & Permanency Worker2Worker (W2W) Program is a confidential peer-counseling helpline and support approach for to help manage the unique stressors of frontline child welfare practice. W2W provides a 7-day-a-week helpline reflective of a Reciprocal Peer Support model. The program offers clinical care telephone assessments, a network of referral/treatment services, and psychological first aid with crisis response services following traumatic events.

[Learning Exchange] Achieving Racial Equity through Workforce & Organizational Change Dec 08, 2016

The Center for the Study of Social Policy (CSSP) discusses applying a racial equity lens to child welfare change efforts including how to build an anti-racist organization as well as reduce racial inequities to become more just, fair and reflective of the communities they serve. Topics addressed: levels and types of racial inequity; core staff competencies; frameworks to achieve racial equity.

[Webinar] Achieving Racial Equity through Workforce & Organizational Change Dec 01, 2016

The Center for the Study of Social Policy (CSSP) discusses applying a racial equity lens to child welfare change efforts including how to build an anti-racist organization as well as reduce racial inequities to become more just, fair and reflective of the communities they serve. Topics addressed: levels and types of racial inequity; core staff competencies; frameworks to achieve racial equity.

[Learning Exchange] Prioritizing Supervision: Comprehensive Supervisory Development in Indiana Oct 12, 2016

The Indiana Department of Child Services discusses a range of inter-connected supervisory initatives including: (1) Indiana Training Needs Assessment (ITNA) and the Deloitte/3P Consulting Report; (2) Onboarding Process for new supervisors; (3) Supervisory Core Training Series; (4) Coaching Supervisors For Successful Supervisory Practice; (5) Quarterly Supervisory Workshops; (6) NCWWI’s Leadership Academy for Experienced Supervisors (LAS); (7) Ongoing Partnership with Indiana University; and (8) Supervisory Mentoring Program.

[Webinar] Prioritizing Supervision: Comprehensive Supervisory Development in Indiana Oct 05, 2016

The Indiana Department of Child Services discusses a range of inter-connected supervisory initatives including: (1) Indiana Training Needs Assessment (ITNA) and the Deloitte/3P Consulting Report; (2) Onboarding Process for new supervisors; (3) Supervisory Core Training Series; (4) Coaching Supervisors For Successful Supervisory Practice; (5) Quarterly Supervisory Workshops; (6) NCWWI’s Leadership Academy for Experienced Supervisors (LAS); (7) Ongoing Partnership with Indiana University; and (8) Supervisory Mentoring Program.

[Learning Exchange] Real World Barriers & Strategies for Evidence-based Practice Implementation Jun 16, 2016

The Illinois Department of Children and Family Services and the University of Illinois - Urbana Champaign discuss implementation Evidence-based Practices including: Birth to Three (IB3) Waiver flexibly uses Title IV-E funds in order to provide one of two evidence-based and developmentally informed interventions (Child-Parent Psychotherapy or Nurturing Parent Program) to targeted children and caregivers in an effort to improve attachment, reduce trauma symptoms, prevent foster care re-entry, improve child well-being, and increase permanency for children in out-of-home placement.

[Webinar] Real World Barriers & Strategies for Evidence-based Practice Implementation Jun 09, 2016

The Illinois Department of Children and Family Services and the University of Illinois - Urbana Champaign discuss implementation Evidence-based Practices including: Birth to Three (IB3) Waiver flexibly uses Title IV-E funds in order to provide one of two evidence-based and developmentally informed interventions (Child-Parent Psychotherapy or Nurturing Parent Program) to targeted children and caregivers in an effort to improve attachment, reduce trauma symptoms, prevent foster care re-entry, improve child well-being, and increase permanency for children in out-of-home placement.

[Learning Exchange] Becoming a Trauma-informed Child Welfare Agency: The Waupaca County Journey Mar 15, 2016

Hear from Waupaca County, WI Department of Health and Human Services as they share how they used nine principles of trauma-informed care to move an entire human services agency to a trauma-informed approach to human service practice and administration. Principles can be successfully incorporated into the environment and operations of organizations.

[Webinar] Becoming a Trauma-informed Child Welfare Agency: The Waupaca County Journey Mar 08, 2016

Hear from Waupaca County, WI Department of Health and Human Services as they share how they used nine principles of trauma-informed care to move an entire human services agency to a trauma-informed approach to human service practice and administration. Principles can be successfully incorporated into the environment and operations of organizations.

[Learning Exchange] Transforming Child Welfare Decision-making through Modern Technology & Data Analytics Nov 11, 2015

Join us to learn from Case Commons about Casebook, an innovative technology solution that includes powerful data analytics and evidence-influenced decision-making.

[Webinar] Transforming Child Welfare Decision-making through Modern Technology & Data Analytics Nov 04, 2015

Join us to learn from Case Commons about Casebook, an innovative technology solution that includes powerful data analytics and evidence-influenced decision-making.

[Learning Exchange] Child Welfare Training Competencies in Action: The Ohio Experience Aug 06, 2015

The Institue for Human Services, along with Franklin and Athens County Children's Services (Ohio) share their competency-based Training Program that uses competencies & core learning objectives as the basis of its training system. Rhode Island Dept. of Children, Youth and Families and Center for Human Servcies also discuss their Individual Learning Needs Assessment Survey which is used to support on-the-job training and assessment by supervisors.

[Webinar] Child Welfare Training Competencies in Action: The Ohio Experience Jul 30, 2015

The Institue for Human Services, along with Franklin and Athens County Children's Services (Ohio) share their competency-based Training Program that uses competencies & core learning objectives as the basis of its training system. Rhode Island Dept. of Children, Youth and Families and Center for Human Servcies also discuss their Individual Learning Needs Assessment Survey which is used to support on-the-job training and assessment by supervisors.

[Learning Exchange] Children's Corps: A Dynamic Approach to Child Welfare Worker Recruitment, Screening and Selection May 06, 2015

Fostering Change for Children (NYC) shares information about their Children’s Corps program: a strategic recruitment, screening & selection process. Inspired by Teach for America and adapted for child welfare, Children’s Corps was created by Fostering Change for Children to create a community of practice for child welfare caseworkers, with training and support systems embedded into their two-year experience and beyond.

[Webinar] Children's Corps: A Dynamic Approach to Child Welfare Worker Recruitment, Screening and Selection Apr 29, 2015

Fostering Change for Children (NYC) shares information about their Children’s Corps program: a strategic recruitment, screening & selection process. Inspired by Teach for America and adapted for child welfare, Children’s Corps was created by Fostering Change for Children to create a community of practice for child welfare caseworkers, with training and support systems embedded into their two-year experience and beyond.

[Learning Exchange] Simulation Labs for Child Welfare Education and Training Feb 11, 2015

Simulation Labs offer guided, immersive experiences that evoke, or replicate, aspects of the real world professional experience in a fully interactive fashion. Presenters from California State University, Los Angeles, LA County Department of Children and Family Services, and UCLA Center on Child Welfare disucss simulation designs with the focus surrounding developing and reinforcing key social work skills (client engagement, critical thinking, assessment skills, interviewing techniques, and problem solving).

[Webinar] Simulation Labs for Child Welfare Education and Training Feb 04, 2015

Simulation Labs offer guided, immersive experiences that evoke, or replicate, aspects of the real world professional experience in a fully interactive fashion. Presenters from California State University, Los Angeles, LA County Department of Children and Family Services, and UCLA Center on Child Welfare disucss simulation designs with the focus surrounding developing and reinforcing key social work skills (client engagement, critical thinking, assessment skills, interviewing techniques, and problem solving).

[Learning Exchange] Introducing the Workforce Development Framework Nov 05, 2014

NCWWI’s Workforce Development Framework (WDF) is discussed in-depth about its development, practical application for the field, including key steps in the workforce development assessment and planning process, and core components reflecting multiple workforce development strategies.

[Webinar] Introducing the Workforce Development Framework Oct 29, 2014

NCWWI’s Workforce Development Framework (WDF) is discussed in-depth about its development, practical application for the field, including key steps in the workforce development assessment and planning process, and core components reflecting multiple workforce development strategies.

[Webinar] Leadership Academy for Supervisors: What We Learned & How We Changed Jun 11, 2014

Leadership Academy for Supervisors (LAS), an online training program for experienced child welfare supervisors, is discussed in-depth including the story of its development, implementation, and impact at the Indiana Department of Child Services.

[Webinar] Child Welfare Means Change Management: Stories & Lessons Learned from LAMM Alumni May 28, 2014

Leadership Academy for Middle Managers (LAMM) Alumni from Connecticut, Texas, and Washington State share what was learned from 2005-2013 about sustainable systems change, change management and leadership in the field of child welfare.

[Webinar] NCWWI Traineeship Legacies and Lessons Learned Apr 22, 2014

NCWWI Staff describe the best educational practice approaches for BSW and MSW students interested in child welfare careers and highglight experiences of Northeastern State University, Briar Cliff University, Clark Atlanta University and the University of Maryland.

[Webinar] NCWWI Evaluation Findings, Strategies and Lessons Learned Mar 26, 2014

Learn about the methods used from 2008-2013 to evaluate NCWWI’s partnership, dissemination and outreach efforts, as well as the results of the service components.

[Learning Lab] Beyond Professional Education & Training: PA's Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness Sep 18, 2013

Leary about Pennsylvania's University-Agency Partnership for transfer of learning, quality improvement & organizational effectiveness includes: competency and skill-based training, technical assistance, support for practice improvement, and organizational effectiveness interventions to the staff and administration of the state’s 67 county children and youth agencies.

[Webinar] Beyond Professional Education & Training: PA's Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness Sep 11, 2013

Leary about Pennsylvania's University-Agency Partnership for transfer of learning, quality improvement & organizational effectiveness includes: competency and skill-based training, technical assistance, support for practice improvement, and organizational effectiveness interventions to the staff and administration of the state’s 67 county children and youth agencies.

[Learning Lab] Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports Aug 21, 2013

The Washington, DC Child & Family Services Agency, Office of Youth Empowerment and Dept. of Human Resources shares information about their use of alternative work schedules, including the option to telecommute from home on occasion, and increase the supports likely to augment the success of these strategies (improved technology, teambuilding activities, and opportunities for career growth).

[Webinar] Child Welfare Staff Engagement & Retention in Washington DC: Alternative Work Schedules, Telecommuting & Other Supports Aug 14, 2013

The Washington, DC Child & Family Services Agency, Office of Youth Empowerment and Dept. of Human Resources shares information about their use of alternative work schedules, including the option to telecommute from home on occasion, and increase the supports likely to augment the success of these strategies (improved technology, teambuilding activities, and opportunities for career growth).

[Learning Lab] Building a Culturally Responsive Workforce: The Texas Model for Undoing Disproportionality & Disparities in Child Welfare May 15, 2013

Learn about the Texas Model for Addressing Disproportionality and Disparities framework key components, implementation, and outcomes, are discussed. Additionally, specific workforce development innovations designed to infuse cultural responsiveness into all program areas, interventions, and practice enhancements throughout the state are examined.

[Learning Lab] New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes May 09, 2013

Learn about the New Jersey Department of Children and Families (NJ DCF) Fellows Program that provides an opportunity for DCF staff (supervisors, managers & quality coordinators) to utilize data that supports improved case practice (on the ground, at the front line, & throughout the organization) and outcomes for children and families

[Webinar] Building a Culturally Responsive Workforce: The Texas Model for Undoing Disproportionality & Disparities in Child Welfare May 08, 2013

Learn about the Texas Model for Addressing Disproportionality and Disparities framework key components, implementation, and outcomes, are discussed. Additionally, specific workforce development innovations designed to infuse cultural responsiveness into all program areas, interventions, and practice enhancements throughout the state are examined.

[Webinar] New Jersey Fellows: Building Capacity in "Managing by Data" to Improve Leadership, Frontline Practice & Case Outcomes May 02, 2013

Learn about the New Jersey Department of Children and Families (NJ DCF) Fellows Program that provides an opportunity for DCF staff (supervisors, managers & quality coordinators) to utilize data that supports improved case practice (on the ground, at the front line, & throughout the organization) and outcomes for children and families

[Learning Lab] Evidence-based Practices in Child Welfare: Opportunities & Challenges for the Workforce Feb 27, 2013

Presenters from the California Evidence-based Clearinghouse (CEBC) for Child Welfare share an in-depth evidenced-based practices overview, how to implement EBP in child welfare, including the stages of organizational readiness, approaches to implementation, and factors that influence successful uptake.

[Webinar] Evidence-based Practices in Child Welfare: Opportunities & Challenges for the Workforce Feb 20, 2013

Presenters from the California Evidence-based Clearinghouse (CEBC) for Child Welfare share an in-depth evidenced-based practices overview, how to implement EBP in child welfare, including the stages of organizational readiness, approaches to implementation, and factors that influence successful uptake.

[Learning Lab] Learning & Living the NCWWI Leadership Model Feb 20, 2013

NCWWI Leadership Model is presente by NCWWI staff who are joined by the Washington State Dept. of Social & Health Services, Children’s Division, the Indiana Dept. of Child Services, and the Georgia Dept. of Human Services who discuss the real-world application by child welfare leaders

[Webinar] Learning & Living the NCWWI Leadership Model Feb 13, 2013

NCWWI Leadership Model is presente by NCWWI staff who are joined by the Washington State Dept. of Social & Health Services, Children’s Division, the Indiana Dept. of Child Services, and the Georgia Dept. of Human Services who discuss the real-world application by child welfare leaders

[Learning Lab] Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale Feb 06, 2013

New York State Office of Children and Family Services staff discuss Casework Teaming which includes utilizing group supervision to make case decisions to better meet clients’ needs while reducing caseworker isolation and workload, improve workforce retention, and strengthen casework decision making and service delivery to children, youth and families.

[Webinar] Casework Teaming to Manage Workload, Enhance Effectiveness and Boost Morale Jan 30, 2013

New York State Office of Children and Family Services staff discuss Casework Teaming which includes utilizing group supervision to make case decisions to better meet clients’ needs while reducing caseworker isolation and workload, improve workforce retention, and strengthen casework decision making and service delivery to children, youth and families.

[Learning Lab] Design Teams & Learning Circles: Agency- & Unit-level Interventions for Improving Organizational Climate & Culture Dec 05, 2012

Hear from the Western Workforce Project sites in Denver, CO and Casper, WY experiences with Design Teams & Learning Circles which are used to design action plans based on information gathered from organizational health assessments, and create new ways of addressing issues that are impacting the agency climate and culture, as well as its consumers.

[Webinar] Design Teams & Learning Circles: Agency- & Unit-level Interventions for Improving Organizational Climate & Culture Nov 28, 2012

Hear from the Western Workforce Project sites in Denver, CO and Casper, WY experiences with Design Teams & Learning Circles which are used to design action plans based on information gathered from organizational health assessments, and create new ways of addressing issues that are impacting the agency climate and culture, as well as its consumers.

[Learning Lab] Coaching to Support Solution-based Casework in Child Welfare Oct 03, 2012

Presenters from Washington State’s Department of Social and Health Services, Children’s Administration highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency.

[Webinar] Coaching to Support Solution-based Casework in Child Welfare Sep 26, 2012

Presenters from Washington State’s Department of Social and Health Services, Children’s Administration highlight the core elements of solution-based casework, and the practice model, workforce competencies, and coaching necessary to support this type of meaningful change on the frontlines and throughout the agency.

[Learning Lab] Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri's Supervision Advisory Committee Mar 28, 2012

Staff from the Missouri Department of Social Services’ Children’s Division share about their Supervision Advisory Committee (SAC), which uses a participatory design process to address supervisor recruitment, training and professional development; supervisor support; casework/clinical supervision; administrative/management supervision; and the supervisory role in the agency and community.

[Webinar] Improving Supervision by Collaboration, Transparency & Accountability: The Impact of Missouri's Supervision Advisory Committee Mar 21, 2012

Staff from the Missouri Department of Social Services’ Children’s Division share about their Supervision Advisory Committee (SAC), which uses a participatory design process to address supervisor recruitment, training and professional development; supervisor support; casework/clinical supervision; administrative/management supervision; and the supervisory role in the agency and community.

[Learning Lab] Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency Dec 21, 2011

Hear from Buncombe County, North Carolina about their Recruitment and Retention project that includes multiple strategies and interventions to enhance capacity to recruit, select and retain a qualified workforce.

[Webinar] Competency-based Recruitment, Screening & Selection: Strengthening Workforce Capacity, Retention & Organizational Resiliency Dec 14, 2011

Hear from Buncombe County, North Carolina about their Recruitment and Retention project that includes multiple strategies and interventions to enhance capacity to recruit, select and retain a qualified workforce.

[Learning Lab] ChildStat: Leading Systems-level Improvements based on Case-level Experiences Sep 28, 2011

Learn about New York City's Administration for Children's Services use of ChildStat, a Weekly 3-hour meeting for executives, middle managers and supervisors to engage in frank dialogue and team problem-solving about urgent issues impacting frontline practice and the system as a whole.

[Webinar] ChildStat: Leading Systems-level Improvements based on Case-level Experiences Sep 21, 2011

Learn about New York City's Administration for Children's Services use of ChildStat, a Weekly 3-hour meeting for executives, middle managers and supervisors to engage in frank dialogue and team problem-solving about urgent issues impacting frontline practice and the system as a whole.

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