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    Society & Culture

    Multiple Calls Podcast

    Find out what Firefighters are made of!

    This podcast pulls back the curtain and shows you what goes into the making of a Firefighter.

    We talk about the how and why of each guest’s journey to the job, what challenges they have faced overall and how they made it through them, the struggles they see for our service and their ideas on how each of us can help progress in the job, as well as what keeps them inspired and motivated. You will be getting to know your family better.

    ‘Multiple Calls’ is a phrase that catches a Firefighter’s attention because it signifies that there is a strong possibility that what we are responding to is legitimate and will require us to be at our best. It is also what experience is made of. We’re going to be at our best to capture your attention with legitimate stories and enrich our experience of this unique and amazing job.

    I’m a 25-year second-generation Firefighter working for a Department in Southern Ontario, Canada, with around 400 suppression personnel, 13 stations and 26 apparatus. I spent the first half of my career at a Technical Rescue station, six years working as a primary care medic, 3 years instructing as a Fire Training Officer, and had the honour and pleasure of co-leading our Peer Support Team for over a decade.

    When I first joined, we were a lot smaller and the Senior Firefighter on the truck with me for my first shift had been on longer than I had been alive. Outside of what he and many others taught me about the job, he recommended that I start a journal of all the calls and happenings around the hall so that one day I’d have the makings of a book. He was right, but unfortunately, of all the things I heeded and applied, that wasn’t one of them. The point being, there are stories to tell and we all carry them; about us as individuals, as crews, as platoons, and as a Department. The wisdom and instruction about how to do the job are crucial, but the experiences and stories also help to shape our character and our Fire Family as a whole. Stories are important. Through story-telling, we find comfort in what connects us and expand our minds through our differences.

    I’ve come late to the party when it comes to podcasts. A move in the summer of 2017 that involves an hour plus commute, opened up the opportunity to fill that time with some quality content. I’ve been inspired by a number of podcasts and listed the fire-related ones on the Multiple Calls Website in the Resources section along with books, Facebook pages, websites, literature, and videos. You can also find a running list of those in the Fire Service at large that deserve our respect and acknowledgment for their efforts to keep us grounded and progressing, in the Credits section. Please message me if you want me to add someone.

    We get to know each other very well in this line of work. From all that we experience together, we create strong bonds, and we use deeply meaningful words like Family and Brotherhood to describe them. As shift schedules, generations, where we choose to live, our societal norms, and the size of our departments change, our view of the importance and tradition of the Fire Service Family and Brotherhood can be challenged, strained and at risk of being lost. This would be incredibly sad, tragic, and detrimental. We need to continue to invest in each other and learn and participate in each other’s stories.

    Much Love,

    Scott

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    Latest Episodes:
    Episode 28 - Rob Backer Sep 08, 2020
    Show notes

    Rob Backer is an 18-year veteran of the fire service, having served with Thornton Fire Department in Thornton, Colorado since 2004. He is currently the Captain of Engine 76, protecting the city’s northeast side. He has been delivering The Art of Reading Smoke and The Art of the First Due for Dave Dodson since 2016. His writing has been published in Fire Engineering and various fire service blogs and training sites. He also currently serves as the secretary for Thornton Professional Firefighters Local 2376. He is supported by his beautiful wife and 3 children, 2 of whom he coaches in flag football.


    Episode 27 - Jay Bonnifield Jul 30, 2020
    Show notes

    Jay Bonnifield is a firefighter with the Everett Fire Department in Everett Washington, assigned to the tailboard of Engine 5 in south/central Everett. Jay has been a firefighter for 12 years, starting in suburban communities to the north of Everett prior to getting hired with EFD. Jay teaches engine company operations for the Snohomish County Fire Training Academy, along with West Coast Fire Training, and has been involved with teaching engine operations and fire behaviour at many local academies and colleges. Jay is a husband to an incredible wife and a father of 3 awesome kids.


    Episode 26 - Jarrod Sergi Jun 16, 2020
    Show notes

    Jarrod Sergi is a 20-year member of the fire service. He started his career in the US Navy serving as a Damage Control-man where he was responsible for all shipboard firefighting operations and the training of ships crew. After his time in the Navy, he was selected to join the ranks of Norfolk Fire-Rescue in Norfolk VA where he has been for the last 15 years. Currently, he serves as the Captain of Engine Company 1 in the heart of downtown Norfolk. During his time with Norfolk, he has also served as a ladder company officer as well as completed a tour in the training division. Here he was responsible for the coordination of several Fire Academy’s and the development and implementation of several department-wide and regional training programs. Along with this, he is also an instructor for the Virginia Department of Fire Programs focusing on MAYDAY and strategy/tactics and high rise operations. Jarrod is also an instructor for Real Fire Training LLC where he provides training on Engine and Ladder Company Operations, as well as Firefighter Survival. He is A contributor to several fire service publications and has spoken at multiple conferences and fire departments across the country. He recently released his book No nonsense leadership. A realistic approach for the company officer. Most notably he is the founder of Trial by Fire, whose mission is to advance the fire service through strong leadership, accountability, and training. It is his mission to make every firefighter bleed passion for their profession. He is committed to holding himself to a high standard and will work hard to inspire others around him to do the same.


    Episode 25 - Annette Zapp May 05, 2020
    Show notes

    A 16-year veteran of the fire service, Zapp holds the rank of Lieutenant at a suburban Chicago Fire Protection District and operates FireSQFitness, a coaching business dedicated to the physical and mental health and wellness of firefighters worldwide. She is honored to have the opportunity to help Firefighters live their best lives. Holding a master’s degree in Biochemistry and Molecular Biology from the University of South Dakota School of Medicine, she is also credentialed as a Certified Strength and Conditioning Specialist (CSCS) and Tactical Strength and Conditioning Facilitator (TSAC-F) through the National Strength and Conditioning Association (NSCA), Precision Nutrition Level 1 Coach and a CISSN through the International Society of Sports Nutrition. Her proudest career accolade was being selected as a member of the Illinois Firefighter Peer Support Team where she counsels and supports her fellow firefighters statewide. She was recently named to an Illinois Senate task force focused on mitigating first responder suicide. Zapp is an adjunct faculty at the University of Denver in the graduate program for Sports Coaching and is a proud member of the panel of experts that recently reviewed and revised the TSAC Practitioner Course for the NSCA. She is also a highly sought-after public speaker and podcast guest appearing on a dozen podcasts in the last year. www.firerescuewellness.org infoe@firerescuewellness.org


    Episode 24 - Jake Hoffman Apr 19, 2020
    Show notes

    Jake Hoffman is a Private with the Toledo (OH) Fire Department where he is assigned to Rescue Squad 7, one of the city's two heavy rescue companies. He has also spent time detailed to the Special Operations and Training Bureaus. Jake is a co-owner of Squad 5 Fire Training and is an instructor for Take the Door Training. He works as a HAZMAT Specialist with FEMA Ohio Task Force 1 Urban Search and Rescue and served as a technical panel member for the UL Fire Attack/Victim Survivability study.


    Episode 23 - Mark vonAppen Mar 13, 2020
    Show notes

    Mark vonAppen, a member of the fire service since 1998, is assigned to the suppression division where he holds the rank of captain. He is a committee member for California State Fire Training and has contributed to the development of Firefighter Survival and Rapid Intervention curriculums. Mark has been published in Fire Engineering Magazine, Fire Service Warrior, and is the creator of the fire service leadership blog FULLY INVOLVED. He is an instructor for the Santa Clara County Joint Fire Academy, a recruit Instructor for Palo Alto Fire, an academy instructor at Evergreen Community College, and a member of the “Nobody Gets Left Behind” training group. He has been involved in public speaking since 2005. http://mark-vonappen.blogspot.com/ https://www.facebook.com/fullyinvolvedblog/


    Episode 22 - Scott Chisholm Feb 19, 2020
    Show notes

    Scott Chisholm is a career first responder; professional firefighter for the past 27 years and former land-based (6 years) and air paramedic (10 years). Scott is also a photographer, storyteller, and CEO and founder of the Collateral Damage project. The Collateral Damage project started as a series of compelling portraits that will be part of a book and gallery exhibitions of those who have lost loved ones and friends to suicide; Scott lost his father to suicide at the age of seventeen. The Collateral Damage project has evolved into a movement that combines the power of lived experience with academics, research, and evidence-based learning and practice. Scott is a passionate and enthusiastic public speaker who has traveled throughout Canada and the USA with the hopes of bringing about curriculum, policy and legislative changes, while advocating for education and training on suicide and mental health and bringing about awareness that can save lives. Scott strongly believes in empowering others. In 2013-2014 he was the primary facilitator for the initiative “The Life Promotion Project”, which is an Aboriginal Youth Suicide Prevention Strategy that focused on creating positive change through photography that targeted 96 First Nations communities. He has been recognized for his work at local, regional and national levels. He received a Certificate of Appreciation from the Canadian Association for Suicide Prevention; was the recipient of the Arnold Devlin Community Award from the Ontario Association for Suicide Prevention for Outstanding Contributions to Suicide Prevention and was awarded the Prestigious Champions of Mental Health Award by the Canadian Alliance on Mental Illness and Mental Health in 2012. In 2017 Scott was diagnosed with Post Traumatic Stress Disorder and from this, his journey of healing has created another layer in his lived experience story. Scott is a firm believer in the power of story and has committed his life to using art and storytelling as a vehicle to create proactive dialogue and social change on mental health, suicide, and wellness.


    Episode 21 - Marc Aloan Dec 12, 2019
    Show notes

    Marc Aloan is a Captain with the West Columbia Fire Department and creator of The Fire Inside blog. He has been a member of the fire service for 16 years, both volunteer and career, and is an active instructor/presenter. Marc has taught at Firehouse World, Firehouse Expo, and numerous state and local conferences. His writing has been published in Fire Engineering, The Firemanship Journal, and the Fire Department Training Network newsletter. He is also a veteran of the U.S Air Force and holds a B.S. in Fire Protection Administration from Eastern Kentucky University. https://www.thefireinsidepage.com/ @thefireinsidepage #thefireinsidepage


    Episode 20 - Nathan Pocock Nov 13, 2019
    Show notes

    Nathan has been a firefighter with Vancouver Fire Rescue Services in British Columbia's Lower mainland since 2011 and was a volunteer firefighter for 3 years prior, on Vancouver Island. He has been a member of an Internationally deploy-able, Heavy Urban Search and Rescue team since December 2015. He saw the need for advanced RIT training to be provided to firefighters across B.C. and began designing props that could be transported to any location. After a couple of years of designing, building, and course preparation Prepare4 was ready to provide its first course in 2015. Since the start of Prepare4 the focus has been on firefighter survival and rescue techniques. Prepare4 has since expanded its programs to further its passion for providing quality fire service training across BC. They enjoy working with departments to create a more professional, efficient and safer fire service. Prepare4 has had the privilege of teaching volunteers, Paid on-call and Career firefighters, officers, and chiefs in many of their different programs. They have traveled from the west coast of Vancouver Island to the Base of the Rockies everywhere in-between working with great departments and their members all along the way.


    Episode 19 - Jeff Dykes Oct 11, 2019
    Show notes

    It is crucial to learn at least some of the deep history of our service. Not only does it give us a window into the struggles and efforts of the giants before us, whose shoulders we stand upon, but it also shows us the progression that has always been driven by the necessity of innovation. As technology opens up the ability to manifest possibilities into realities at greater and greater speeds, industries including ours can become inundated with tools to choose from. It can be a good problem to have but it can be equally as challenging for innovators and end-users to be brought together to the benefit of the people we serve. In this episode, we get to hear the story of Eau Claire, Wisconsin Fire Captain Jeff Dykes, who conceptualized Northern Star and how he is working to see it become part of our norm.


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