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    Society & Culture

    Multiple Calls Podcast

    Find out what Firefighters are made of!

    This podcast pulls back the curtain and shows you what goes into the making of a Firefighter.

    We talk about the how and why of each guest’s journey to the job, what challenges they have faced overall and how they made it through them, the struggles they see for our service and their ideas on how each of us can help progress in the job, as well as what keeps them inspired and motivated. You will be getting to know your family better.

    ‘Multiple Calls’ is a phrase that catches a Firefighter’s attention because it signifies that there is a strong possibility that what we are responding to is legitimate and will require us to be at our best. It is also what experience is made of. We’re going to be at our best to capture your attention with legitimate stories and enrich our experience of this unique and amazing job.

    I’m a 25-year second-generation Firefighter working for a Department in Southern Ontario, Canada, with around 400 suppression personnel, 13 stations and 26 apparatus. I spent the first half of my career at a Technical Rescue station, six years working as a primary care medic, 3 years instructing as a Fire Training Officer, and had the honour and pleasure of co-leading our Peer Support Team for over a decade.

    When I first joined, we were a lot smaller and the Senior Firefighter on the truck with me for my first shift had been on longer than I had been alive. Outside of what he and many others taught me about the job, he recommended that I start a journal of all the calls and happenings around the hall so that one day I’d have the makings of a book. He was right, but unfortunately, of all the things I heeded and applied, that wasn’t one of them. The point being, there are stories to tell and we all carry them; about us as individuals, as crews, as platoons, and as a Department. The wisdom and instruction about how to do the job are crucial, but the experiences and stories also help to shape our character and our Fire Family as a whole. Stories are important. Through story-telling, we find comfort in what connects us and expand our minds through our differences.

    I’ve come late to the party when it comes to podcasts. A move in the summer of 2017 that involves an hour plus commute, opened up the opportunity to fill that time with some quality content. I’ve been inspired by a number of podcasts and listed the fire-related ones on the Multiple Calls Website in the Resources section along with books, Facebook pages, websites, literature, and videos. You can also find a running list of those in the Fire Service at large that deserve our respect and acknowledgment for their efforts to keep us grounded and progressing, in the Credits section. Please message me if you want me to add someone.

    We get to know each other very well in this line of work. From all that we experience together, we create strong bonds, and we use deeply meaningful words like Family and Brotherhood to describe them. As shift schedules, generations, where we choose to live, our societal norms, and the size of our departments change, our view of the importance and tradition of the Fire Service Family and Brotherhood can be challenged, strained and at risk of being lost. This would be incredibly sad, tragic, and detrimental. We need to continue to invest in each other and learn and participate in each other’s stories.

    Much Love,

    Scott

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    Latest Episodes:
    Episode 38 - Fit by Fire Sep 29, 2021
    Show notes

    With decades of experience as Personal Trainers and Firefighters, Amber and Tj’s mission is to create the ultimate platform where Firefighters and other First Responders can get the information, tools, and training needed to take their fitness to the next level. Their programs are designed with the health and fitness required to thrive in the conditions that First Responders face both physically and mentally. https://www.fitbyfire.com/ @fitbyfire @t.j.fit @amberbowmanfit


    Episode 37 - Matt Johnston Jul 30, 2021
    Show notes

    Matt Johnston, M.Ed., is a full-time professional firefighter and mental health clinician from Vancouver, British Columbia. Since 2012, he has attended over 3,000 calls as a medical responder, hazardous materials technician, emergency vehicle operator, and firefighter. Combined with 20 years of experience in counseling psychology Matt offers a unique, in-depth understanding of paramilitary mindsets within stoic workplace cultures. In 2017, Matt co-founded a popular educational series titled the Occupational Awareness Training Program©. In under three years, he trained over 400 psychologists/counselors, human resource specialists, and medical doctors on how to enhance the delivery of services for first responders and their family members. The Occupational Awareness Training Program© has garnered international attention for solving complex barriers to care while offering streamlined service access to an extensive network of culturally competent healthcare professionals. Matt is also Chief Executive Officer of First Responder Health Services Inc. (FRH), a company that combines technological innovation with an extensive network of subject matter experts to provide customized e-learning opportunities and telemedicine services. FRH is also broadening its focus through the expansion of online services to include military personnel and veterans through partnerships with well-established national stakeholder groups. The goal of FRH is to deliver simplified, culturally competent healthcare services in a fashion that alleviates the mental health crises facing those who protect society. Matt is a nationally recognized subject matter expert in the field of public safety mental health. Recently, he has been appointed to a federal committee in charge of implementing Canada’s National Framework on PTSD Surveillance. He is also a panel member for the Canadian Institute for Health and Research. His clients are numerous and have included the Canadian Border Services Agency, large unions/associations, and various Worker Compensation Boards.


    Episode 36 - Katrina Mohr May 23, 2021
    Show notes

    Katrina became a wildland firefighter in 2012 and in her rookie year her hand crew in Northern California racked up more than 800 hours of overtime, including 47 straight paid days in four and a half months. That summer was an incredible time for her. She saw so much fire and was getting stronger every day and knew that she had found a job she wanted to keep doing season after season. Her website The 5ft Firefighter was born out of her personal experiences from nine seasons as a federal wildland firefighter on hand crews, engines, and details on hotshot and helitack crews, as well as six years as a volunteer structure firefighter on a department that responds to local wildland fires. It aims to demystify the federal wildland firefighter application process and offers intensive information on minimum requirements and what it’s actually like to be a wildland firefighter. She has been a mentor to other wildland firefighters since she became a squad boss in 2014 and she’s also helped members of her structure department get into wildland fire careers.


    Episode 35 - Ali Rothrock Apr 14, 2021
    Show notes

    Ali Rothrock is a speaker, author, educator and activist. She has delivered over 500 presentations nationwide. Ali has been in the volunteer fire service since 2005, enjoying more than a decade as a firefighter and Emergency Medical Technician. Ali is the CEO & Lead Instructor for On the Job and Off, which is an online platform dedicated to building more resilient first responders. She is a member of the Cumberland County (PA) Critical Incident Stress Management Team and is a volunteer with the Medical Reserve Corps. Ali is a Certified Trauma Responder through the Association of Traumatic Stress Specialists. Ali has worked as a sexual assault and domestic violence counsellor and has served on multiple national diversity and inclusion committees. Ali is also a certified QPR Suicide Prevention instructor through the QPR Institute. She is the Eastern Division Trustee for Women in Fire. Ali is the author of Where Hope Lives, a memoir detailing her journey through her first few years in the fire service. She is currently writing her second book, which details her story of trauma recovery while featuring other’s stories too. Ali has an associate’s degree in Fire Science and is currently earning her bachelor’s degree in Psychology with an emphasis in crisis counselling. She lives in Pennsylvania with her husband. https://www.aliwrothrock.com/about-ali https://onthejobandoff.com/


    Episode 34 - Jess Clermont Mar 25, 2021
    Show notes

    Jess Clermont has been a Firefighter with Toronto Fire Services since 2008. She received a full athletic scholarship to Niagara University for Hockey, has coached Team Ontario Women’s Lacrosse, and was a member of the National Champion Toronto Women’s and Tandem Firefit teams. in addition to being a RIT, and High-Rise Ops Instructor for TFS, she instructs for the Centennial and Fleming College Firefighter Pre-Service Programs and received the 2019 Fire Service Women of Ontario Trailblazer award. Her favourite weapons are halligan bars and hockey sticks, and she has 3 dogs, 2 cats and, 1 human.


    Episode 33 - Andrew Gould Feb 24, 2021
    Show notes

    Andrew has been part of the Fire Service for over 16 years, from his local volunteer station in Nova Scotia to work as a Military Firefighter across the country, to his current role as a Training Captain with Brampton Fire. Throughout his career, he has strived to be a good leader, team member and friend by applying his personal ethos of accountability and ownership.


    Episode 32 - Aaron Quinn Jan 25, 2021
    Show notes

    Aaron grew up and lives in Oakland, California and has worked the east end since his career began in 2002. He is currently the Senior Firefighter on B shift at station 18. For as long as he can remember, he has been passionate about fitness, overall health and wellness and general optimization and human potential. Over the years, he has been seeking the unification of mind, body, soul/spirit to achieve peak performance through all aspects of his life. He has found tremendous joy in passing on what he has learned to others. In 2007 he was asked to train all of Oakland Fire’s new recruits in physical fitness. He has since trained over 150 firefighters in over 15 different academies. Over the 13 years, he has developed a unique system of fire ground fitness and longevity for firefighters, focusing on Connection, Passion, Strength and Fuel. He dives deep into his 4 pillars, exploring breath, mental performance, learning, the what, when, and how of diet, positive psychological, injury prevention, and of course exercise. Currently, the Wim Hof Method has reshaped his belief in what is possible for human existence. Melding his experience on duty and off, from the pools of my youth to the gyms of my yesterday, to the mats (jiu-jitsu AND yoga) of today, and all my futures--from my life as a Father and Husband-- He wishes to share the tools, tricks, and tips that help him. He offers to all, his lessons and failures, triumphs and losses, so we may learn and grow stronger.


    Episode 31 - Ryan Gallagher Dec 11, 2020
    Show notes

    Ryan Gallagher is a father, a husband, and a firefighter. He is a member of the City of Burlington Peer Support program and has helped raise more than $80,000 for charities in his community. He attends the Professional Addiction Studies program at McMaster University with the goal to better recognize and understand people’s struggles so he can give them better support, on the job and in his everyday life. He has had his own struggles — He lost his father when he was 16 and used alcohol to help him cope. Through his own journey, he discovered the importance of opening up about his problems and how speaking with many people around him that are dealing with similar struggles can go a long way in helping one overcome life’s challenges and become a stronger person. Ryan produces and hosts the Mental Edge Lifestyle Podcast that offers honest conversations about mental health. Episodes feature those that have overcome mental health issues sharing their stories and experts from around the world discussing subjects like addiction, depression, post-traumatic stress disorder (PTSD), financial stress, the mind-body connection, and the importance of sleep and fitness. The goal of the podcast is to give the tools and resources required to maintain a healthy mind and body to allow people to operate at peak performance for whatever life demands of them. https://mentaledge.ca/ https://multiplecalls.squarespace.com/ https://firehousetraining.ca/ multiplecalls@gmail.com https://m.facebook.com/multiplecallspodcast/ https://soundcloud.com/scott-hewlett-204008995 https://www.instagram.com/multiplecallspodcast/ https://itunes.apple.com/ca/podcast/multiple-calls-podcast/id1350123095?mt=2 https://play.google.com/music/m/Ihhadnpfkmsyfrri7fv2dfjyscm?t=Multiple_Calls_Podcast https://open.spotify.com/show/2AYDfPw4WN0GewRPqxkI70 #multiplecallspodcast @multiplecallspodcast @firehousetraining @FirehouseTrain1


    Episode 30 - Dena Ali Oct 31, 2020
    Show notes

    Dena Ali is a Captain with the Raleigh (NC) Fire Department where she has worked her way up the ranks. She previously served as a police officer for five years. Ali has a degree from North Carolina State University and an MPA from the University of North Carolina—Pembroke, where her research focused on firefighter suicide. As a graduate student, she was awarded the 2018 MPA student of the year. She has also received several awards throughout her career. One that she is most proud of is the NC Office of State Fire Marshal Honor, Courage, and Valor award that she earned in 2018 for her steadfast effort to bring awareness to firefighter mental health through her vulnerability. Dena is an advocate of awareness, education, and understanding of mental health disorders and suicidality. She speaks locally and nationally on these topics and is a QPR Suicide Prevention Gatekeeper Instructor. She has written several articles on topics such as suicide prevention, peer support, wellness, and post-traumatic stress. Dena is the founder and director of North Carolina Peer Support where she helped to develop their statewide curriculum. She is also a founding member of the Carolina Brotherhood, a group of cyclists/firefighters in North Carolina who honour the fallen and their families annually.


    Episode 29 - Mahlon Johnson Oct 03, 2020
    Show notes

    Mahlon Joined the Navy in 2003 as a Hospital Corpsman stationed at National Naval Medical Center in Bethesda MD. He received orders to Iraq where he was assigned to 18th Battalion 7th Brigade Multinational Security Transition Command Iraq. Located in the city of Fallujah on March 2005, he was the only medical provider for this battalion. After 6 months, he returned home and finished off the remainder of his contract at The Basic School in Quantico VA discharging Feb. 2010. Transitioning back to civilian life isn’t easy and he was no exception. He reached points in his life where suicide became an option. His wife tried to understand but was left with no other option but to threaten to kick him out. He was lost between who I use to be and what I had become. He found a combat support group in Fredericksburg VA and after a few months, he accepted a full-time job as a Veteran Peer Specialist for the Virginia Wounded Warrior Program (VWWP). Over the course of 5 years, he worked with Veterans from all eras to provide them with various resources through local, state, and/or non-profit organizations. Through this he was able to find his purpose again. The group became largest support group in the state. Mahlon trained other Peer Specialists and helped organize their support groups to include the programs first Family Support Group. Responsible for hundreds of square miles tracking veterans down, he worked with local law enforcement, Community Services Boards, VFW’s, American Legions, local churches, and Congressman Rob Wittman and Governor Bob McDonnell on Veteran related issues throughout the state. After completing his EMT training he landed his career job with Fauquier County in January of 2017. He currently leads their Peer Support Team.


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