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    Technology

    Multifamily Tech Talk with 20for20

    Multifamily Tech Talk takes a deep dive into the ideas shaping multifamily technology and operations. Hosted by proptech expert Dom Beveridge, principal with 20for20, the podcast features conversations with leading technology and operations executives from across the industry.

    Each season focuses on a major industry topic, bringing together different perspectives to explore where the market is heading and, crucially, where opinions diverge.

    Subscribe to Multifamily Tech Talk for thoughtful, informed conversations about the future of multifamily technology and operations.

    Advertise

    Copyright: © Dom Beveridge

    • Apple Podcasts
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    Latest Episodes:
    S2 E05: Ethan Glass - Former DoJ Antitrust Expert Nov 06, 2024
    Show notes

    In this conversation, Ethan Glass, a partner with Cooley Law Firm, discusses the complexities of antitrust in the housing market. As an antitrust expert and litigator with about eight years of experience with the Department of Justice (DOJ), Ethan was able to give a broad perspective on legal actions against multifamily revenue management, including:

    • The stages of litigation, the role of discovery, and the differences between private and DOJ cases.

    • The commercial drivers and processes behind private suits, like the class actions affecting multifamily.

    • The DoJ's legal rationale, the details of its lawsuit, and why they suggest a more speculative strategy than we might expect.

    • The changing application of antitrust laws, which were created in a different economic context.

    • Why multifamily companies should balance risks and benefits rather than just comply with 'no' advice.

    • Why the multifamily industry must stand firm in the face of these lawsuits.


    Ethan Glass’s Bio Page


    Sponsors for this episode:

    ⁠Radix⁠ - Transparent Multifamily Market Data

    ⁠Revenue Edge⁠ - Strategic Pricing Solutions

    ⁠Snappt⁠ - Fraud Detection and Income Verification


    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management


    Related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S2 E04: Remen Okoruwa on the Tech Innovation Ecosystem Oct 30, 2024
    Show notes

    The multifamily industry needs innovation, and tech innovation needs DATA. This conversation with Remen Okoruwa, CEO of Propexo, takes a tech ecosystem perspective on the revenue management lawsuits.


    Propexo is making it easy for companies to address the thing that keeps so many of us up at night...integrations. That gives Remen a unique perspective on some of the unintended consequences of the RM lawsuits, including:


    • The impact of regulatory actions on innovation in technology.

    • The DOJ's legal framework poses risks for AI solutions that rely heavily on data aggregation for effectiveness

    • How multifamily organizations are already reacting to legal pressures by restricting data aggregation

    • How the industry is becoming more collaborative, not less, and why that matters for tech innovation

    • How proactive industry standards could help protect valuable technologies


    Sponsors for this episode:

    ⁠Radix⁠ - Transparent Multifamily Market Data

    ⁠Revenue Edge⁠ - Strategic Pricing Solutions

    ⁠Snappt⁠ - Fraud Detection and Income Verification


    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management


    Related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.
    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S2 E03: Donald Davidoff Talks Competitor Data Oct 17, 2024
    Show notes

    There’s a time and a place for competitor data, and a multifamily pricing algorithm is not it! In this latest episode in our Revenue Management deep-dive series Dom geeks out with OG multifamily RM guru Donald Davidoff, using examples from multiple different industries to explain how RM algorithms work. We talk about where comp data is helpful and where it isn’t. If you’re trying to make sense of the current focus on comp data you won’t want to miss this episode, which includes:


    • What competitor data is useful for and what it isn't

    • The evolution of revenue management systems and what's similar and different about multifamily

    • What makes a good RM algorithm, and how in multifamily, it is about understanding demand and supply (more than comp pricing)

    • Common industry misconceptions about what RM has to do with rent increases

    • Why competitor data should be seen as a guardrail rather than the primary driver in pricing decisions

    • The risk of over-indexing on competitor data, leading to misguided RM strategies


    Sponsors for this episode:

    ⁠Radix⁠ - Transparent Multifamily Market Data

    ⁠Revenue Edge⁠ - Strategic Pricing Solutions

    ⁠Snappt⁠ - Fraud Detection and Income Verification


    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management


    Related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.
    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S2 E02: Jay Ezrielev - Federal Antitrust Law Expert Oct 10, 2024
    Show notes

    This episode is a conversation with Jay Ezrielev, a legal consultant and lecturer in antitrust law, who previously worked in the FTC. Jay has written eloquently about the Department of Justice’s legal action relating to revenue management, and his concerns for the broader implications for the industry, including:


    • The unusually broad application of antitrust doctrine and the potential impact on technology and data sharing across industries.

    • Why this is incompatible with the increasing use of AI for improving efficiency in many industries, including multifamily

    • The politics and motivations behind the case and the potential outcomes

    • Why it is important to push back against the action and develop an alternative narrative that highlights the benefits of RM


    Links to items mentioned in the show:

    ⁠Jay’s article on about the RM lawsuits

    The DoJ memo setting out its legal rationale


    Sponsors for this episode:

    ⁠Radix⁠ - Transparent Multifamily Market Data

    ⁠Revenue Edge⁠ - Strategic Pricing Solutions

    ⁠Snappt⁠ - Fraud Detection and Income Verification


    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management


    Related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S2 E01: Revenue Management - A GC’s Perspective Oct 02, 2024
    Show notes

    This episode is a conversation with Jesse Strauss, a GC with deep experience of technology and rental housing. The discussion lays out the landscape of lawsuits and legislation affecting revenue management and explores the legal and business ideas at play, including:

    • The current anti-landlord lawsuits and legal challenges in algorithmic pricing and data sharing in real estate.

    • Key differences between private lawsuits and the DOJ lawsuit and the motivations at play.

    • Discussion of per se illegalities and hub-and-spoke conspiracies in the allegations.

    • Legal and regulatory concerns over using competitor data in revenue management software.

    • Issues with applying old laws to new business models.

    • Broader implications for other industries using similar technology.

    Sponsors for this episode:

    Radix - Transparent Multifamily Market Data

    Revenue Edge - Strategic Pricing Solutions

    Snappt - Fraud Detection and Income Verification


    Jesse’s website:

    https://www.yourfractionalgc.com/

    Jesse’s substack

    https://fractionallyyours.substack.com/

    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management

    Related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation


    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.


    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    Season 2 Trailer - Multifamily Revenue Management Deep Dive Sep 19, 2024
    Show notes

    Welcome back to Tech Talk with 20for20! This is the preview episode for a new series of conversations that will dive deep into the issues currently surrounding revenue management in the multifamily industry.

    For more details, read the Season Overview Blog


    Background Reading for this Season:

    20for20 white paper on multifamily revenue management and competition:

    https://lp.20for20.com/23-wp-multifamily-revenue-management

    Other related blogs about revenue management:

    The current state of the RM saga

    How RM systems use nonpublic data

    The Colorado legislation


    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.

    S1 E11: TransUnion Jun 17, 2024
    Show notes

    In this episode, our guest Maitri Johnson, SVP Tenant and Employment Background Screening at Transunion and Dom discuss:

    • How changes in patterns of fraud have followed the long-term evolution of self-serve leasing in multifamily, and how the pandemic was the accelerator rather than the cause of the trends in fraud that we see today.

    • How synthetic fraud works, and what operators can do to avoid it when it arises.

    • The need for holistic screening beyond just fraud mitigation.

    • The role that technology plays in identifying and mitigating fraud, and the growing need for automation in the screening process.

    This season of Tech Talk with 20for20 is brought to you by our season sponsors are Zego and Best Egg Flexible Rent.

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S1 E10: RealPage Jun 17, 2024
    Show notes

    In this episode, our guest Ed Tonarelli, Industry Principal at RealPage and Dom discuss:

    • The “platform” perspective, with RealPage representing a comprehensive approach to screening and verification.

    • The need for integrated solutions combining income and ID verification with AI.

    • The evolution of fraud, particularly synthetic fraud.

    • The shift towards more predictive models in credit screening.

    This season of Tech Talk with 20for20 is brought to you by our season sponsors are Zego and Best Egg Flexible Rent.

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S1 E09: Snappt Jun 17, 2024
    Show notes

    In this episode, our guest Daniel Berlind, Co-Founder and CEO of Snappt and Dom discuss:

    • How Daniel’s history as a former property manager led him to co-found Snappt, and the company’s success in the multifamily market.

    • Snappt’s document-centric approach and its use of machine learning to analyze metadata for fraud detection.

    • Some statistics that show document fraud is more prevalent than ID fraud, with inception fraud also emerging as a significant issue.

    • Snappt’s investments in fraud forensics and its maintenance of some proprietary databases designed to track fraud.

    • A sneak peak at some new product releases and the continued evolution of fraud detection technology.

    This season of Tech Talk with 20for20 is brought to you by our season sponsors are Zego and Best Egg Flexible Rent.

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

    S1 E08: Docuverus Jun 17, 2024
    Show notes

    In this episode, our guest Jamie Borodin, Founder and CEO, Docuverus and Dom discuss:

    • Why Jamie (who comes from a screening background) created Docuverus to fill gaps in the screening process.

    • How Docuverus adopts a documents-first approach because “that’s where fraud lives.”

    • Synthetic fraud, and the correlation between fake SSNs and fake documents.

    • The proprietary technology that Docuverus has developed to compare document contents with metadata, and how that approach is more effective in detecting document fraud.

    • The heavy hand of state and local government regulation in resident screening.

    This season of Tech Talk with 20for20 is brought to you by our season sponsors are Zego and Best Egg Flexible Rent.

    To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

    Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


    Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

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